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    The Clip Joint

    5.0 (2 reviews)

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    8 years ago

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    A Furry Tail Come True - 2018 daycare friends Christmas Ornaments

    A Furry Tail Come True

    (17 reviews)

    My "Furry Tail Come True" would be if this place was closer to my house in NJ! I bring my 3 year…read moreold Doberman here almost weekly when I visit my parents near Hellertown. He comes back exhausted and happy every time! He is VERY sensitive and doesn't like to be away from us but he loves his friends at Furry Tail! We have never boarded him overnight but I wouldn't hesitate to do it here. I love that you can download the camera app and check in to see what the pups are up to. In the summer they put out all these baby pools and the dogs have the best time ever. Our dog also got his "fall fun" picture taken here and it was freaking hilarious. The ONLY sort of negative (but not really) comment I have is that some days there are a lot of dogs so it can be overwhelming. The outside area is massive so it's never overcrowded but our emo doberman has definitely been a little intimidated going in a few times (don't laugh, we raised him to be in touch with his feelings). He does much better if we get him there earlier when it's less crowded. A Furry Tail Come True: another reason PA is better than NJ.

    I rarely leave negative reviews, but other dog owners deserve to know our experience. The purpose…read moreof dog daycare is to provide exercise, socialization, and a safe outlet for a dog's energy. If your dog is young, energetic, and still learning, as most adolescent dogs are, you should know exactly how this facility handled our situation. Our Labrador Retriever attended this daycare intermittently from 5 to 11 months of age. After one isolated incident in which he reacted poorly to another dog's correction due to trying to initiate play, the manager reassured us that this was not a serious behavioral issue, that he was simply still learning to respond to cues from other dogs, and that they were happy to continue working with him. We were never told he was on probation or given any deadline for improvement. Over the next three weeks, he attended only two additional visits. During one, he was injured. The staff present that day, as well as the manager in a follow-up call, all told us that he had done nothing wrong and it was through no fault of his own. During the next visit, I monitored the cameras and watched him be removed from group play within 15 minutes of arrival and brought out only three times for about 10 minutes each over more than five hours. When I asked why, the manager said he had done nothing wrong but they were "trying to get ahead of the problem." In other words, they had already labeled him as a problem before he had done anything wrong that day. Yet when he was eventually allowed to rejoin the group, we were told he played appropriately and without incident. This is what should concern prospective clients: we were explicitly told our dog could continue attending and that they would work with him, but instead he was quietly confined for most of the day without our knowledge. Had I not checked the cameras and called to ask what was happening, I have no reason to believe we would have been told. If a facility has already decided that your dog is too much work, they should communicate that honestly rather than continue accepting your dog and effectively sidelining them. After I raised my concerns, the owner informed me that he was no longer welcome. She then suggested that our dog was responsible for the earlier incident in which he was injured--directly contradicting her own staff and manager and attempting to make him seem like the problem even when those who witnessed the event said he was not at fault. Given that there had been no prior warning that dismissal was being considered, and that this decision came immediately after I questioned how he was being treated, the timing felt retaliatory rather than the result of a thoughtful behavioral assessment. When I told her that I intended to leave an honest review describing our negative experience, she became even more defensive and stated that she would fight it back. Unfortunately, after reading prior reviews describing similarly defensive and retaliatory behavior from ownership, this response did not appear to be an isolated incident. For additional context, prospective clients may wish to read the Yelp review from the Nazareth location dated July 17, 2019, which describes similar behavior from ownership. We also had broader concerns. We encountered 2 of their employees outside of daycare and overheard them saying that they feel overwhelmed and that there are too many dogs for the available staff. Our dog was injured more than once, and in one instance staff said they could not identify which dog caused the injury despite cameras throughout the facility. These issues raise serious concerns about staffing and supervision. We were also concerned by multiple episodes of kennel cough and giardia associated with the facility, and our veterinarian specifically warned us that they had seen numerous dogs become ill after attending this facility. To their credit, we were not charged for the day he spent largely confined. If your dog is a high energy dog or puppy who requires patience and continued development, this daycare may decide that your dog is too much work. In our experience, dogs who need extra attention may be blamed, confined, and dismissed rather than appropriately supported.

    The Clip Joint - groomer - Updated May 2026

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