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    Groom Room

    5.0 (3 reviews)

    Services - Groom Room

    Pet sitting

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    Nature's Pet Day Spa - Grooms by Melissa

    Nature's Pet Day Spa

    (59 reviews)

    Horrible experience. I have a beautiful and expensive all white Bernedoodle. Took him in for his…read moreappointment only to learn his groomer had quit but I hadn't notified. Decided to give new guy (James) a chance. BIG MISTAKE as he nearly shaved my dog and even did that poorly, very uneven. He didn't clean his ears or teeth as I paid him to and nails are smooth or even. My dog has irritation around his eye and anus from the terrible trim or rather shave job. Mgr, Melissa stated that James didn't know how to look up my pet's previous grooming history with all the notes that clearly state my preferences and what cutting guides to use. So James decided to wing it and do that fastest easiest cut there is, cut them close! However he left his belly hair much longer, didnt attempt to blend his cuts, there are literal cut lines clearly visible, didn't clean or pluck his ears, his face hair and whiskers are randomly cut and he didn't even blow dry him which I specifically stated and requir (FYI, my dog loves being blow dried when done correctly and with heat turned off. We have a pro pet dryer at home) I spoke with mgr and was refused a refund but she offered to try and fix his poor haircut. She admitted to seeing it prior to me picking him up but didn't fix the problem then. She did apologize but told me the owner (Alexis) doesn't allow refunds. This place has experienced a mass exodus of their best and most experienced groomers in recent weeks which suggests there are some serious mgt issues. PROTECT you beloved pet, go elsewhere.

    We have taken our large golden doodle here for three years and have been very happy. They use…read morenatural products. The groomers are kind and gentle. my dog likes to go :).

    Groom Room - pet_sitting - Updated May 2026

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