Highly disappointed in their customer service. I bought a bag of six cheese and the jalapeño bagels…read morefrom the bakery. I got home and there were only five bagels two of which were plain. The following week I showed the picture to the clerk of the bakery, and he shrugged his shoulders and walked off. I showed the picture of the cashier and he said that there weren't barcodes on the bagel so it's hard to package them ( who barcode bagels). I emailed customer service and the manager seven days ago and have yet to hear back. Bel-Air used to have the greatest customer service. Used to. The combined age of the two clerks I talked to was under 45. Kids these days don't care. When I work grocery in the 70s, we would've replaced a bagels free of charge. I hope management sees this review and reacts to it because they sure didn't to my email

This place rocks. Staff are courteous and professional and make the slightly higher prices totally…read moreworth it. Staff like Jane, Sissy, Oliver, Ciara, Yesenia to name a few always go above and beyond in customer service. The Meat section is the only place with 10 miles of me that know how to cut a decent steak. They all do this type of work in spite of how corporate ignores this store.

I was looking for the Trader Joe's mini canvas bags and I was a minute too late! But I asked a…read morecustomer where'd she found them and directed me. Then she said that she didn't need to the 2 she had in her basket and let me buy them! I was so grateful as I needed 3 for a gift in 3 days! I groaned and told my husband we'll have to go to another TJ to find one more bag! As I was ready to pay the sales associate (crew member), Parker asked if I needed another one that a customer didn't want. (Maybe he heard my husband and I talking) Please give Kudos to PARKER as he's fantastic! I so appreciate him! I'm forever grateful! Thank You!

Trader Joe is so dangerous! I have no self control because everything is great there! Fresh…read moreplants, fruits, frozen food, etc theyre all so affordable. Usually I dont eat frozen food but I make an exception for Trader Joes. It's located in a great shopping plaza.

Very clean Very reasonable we go often for groceries…read more Food is superb Makeup shop Jewlery shop Many more

We are transplants from Orange County (near the Westminster store) and were thrilled to feel at…read morehome here in this Sac area SF. The store is beautiful, clean, fully-stocked and well-organized. My Filipina wife LOVED it! We live thirty miles away, but we will make a big shopping trip every three or four weeks. Thank you! PS. My wife especially likes your meat and seafood departments!

I rarely leave reviews, but this experience at Four Season Market in Sacramento, CA was upsetting…read moreand honestly concerning as a parent. I purchased clearance food items that I later realized -- without even opening them -- were clearly not fresh and not safe to eat. This is especially serious to me because I have children, and I rely on stores to sell food that is safe for families. What makes this worse is that I was told in the store that these products were "safe" and that employees buy them themselves. When I returned to request a refund, one associate initially said it would be accepted. However, the same employee who originally reassured me suddenly refused, became visibly upset, and told me "it's the law" that they cannot take the items back. That statement is misleading -- stores cannot avoid responsibility for selling food that is not safe for consumption. On top of that, during the same visit I was overcharged for other items compared to the posted prices, which added to my frustration and concern about how this business operates. This was not just poor customer service -- it raises serious concerns about food safety and consumer rights. I strongly recommend that others carefully inspect any items before purchasing here and double-check prices at checkout.

While living 7 miles away, I called (916) 332-8572 with a specific question: "Do you have Creme…read moreBrule ice cream? It's a brick with 2 waffles; white wrap with orange letters, $1.99, pretty please? I would like to buy a lot, for my co-workers." It could NOT be clearer, is it? Their young cashier-girl assured me: " Yes, we do! We have truck deliveries twice per week, Monday and Thursday". Guess what...I completely wasted that 14-mile-drive: they had only 1(one) ice cream. Can't she count till 1(one)?

I have been the member since 2005, moved from South Bay to Sacramento and this Safeway it was the…read moreworse one I ever seen. Every time I visited it must have some issues like charge with the wrong price on produce, the service it's always slow and it wasn't enough people to help. Just like today I walked in, asked for the customer service, the lady at the florist she was very helpful, she called for the customer service for me. I was standing there for a while and then the old lady walked in to the office and she even said anything to me, not say hi, not anything and just got disappeared in the office. I waved my hand to the lady at the florist again just to let her know that if you guys too busy I can come another time. And she was surprised that the lady doesn't help me yet and she came knocked on the office, then the old lady came out. I was wonder and asked her why she didn't asked me at all if I needed help, I was standing there in front of the counter. And she said - I have something else to do ....!!! Helloo....human....have you ever been trained in customer service job at all??? Even you have something else to do or in between helping the other, at least let the other customer know that you were recognized them, or at least say HELLO ... Or say something like can you give me a minute, HELLO This SAFEWAY it goes downhill.

I was visiting family in Sacramento. I live out of state and don't normally shop at Safeway. I…read morechose Safeway instead of Winco because I don't like to bag my own groceries. At this Safeway, I was asked to bag my own groceries with nobody in line behind me. Another complain I have is there were heavily discounted prices advertised on the hot dog buns on the shelf. When the discounted price didn't ring up, I mentioned this to the clerk. He said I must have the Safeway app opened with the coupon code to have that price. With no app I was forced to pay full price. I did not feel like a valued customer.

This chain is employee owned which is cool and keeps prices fair compared to other stores like…read moreRaley's/Bel air which charge twice as much for the same product. They have a great selection of fresh produce. My favorite is that they have bins for everything from spices to pasta and pet food and everything in between. This is especially great for us cooks who need random spices all the time and don't want to commit to a whole bottle when all we need is a teaspoon of something. The meat prices are a little lower than other stores but not by my much. I've heard their fried chicken is to die for but have not had it yet. I'll report back when I do. All the checkers are friendly. The lines can get crazy so I do appreciate the self check for 15 or less items. They are open late which is very convenient. They do a good job of keeping things tidy and clean.

* Lines are so long, they go down into the grocery aisles. Only 2-3 checkout registers open. Be…read moreprepared to stand in line for 20+mins * I've witnessed children sticking their hands in the barrels of loose bulk food grabbing "samples" * Employees are always in a nasty mood. Acting like customer's presence is significantly interrupting their time at work. Literally only had one decent interaction at this location.

Cashiers are friendly and nice. The black manager who works the counter is great…read more He always helps bag my groceries. Store fully stocked with necessities, and more!

I started going to this Grocery Outlet after the Watt Ave location in Arden Arcade shutdown…read more This location used to be a great place to shop, but now it's so unorganized the employees are less than helpful. The producing is always fresh and looks great, but it goes downhill from there. Most the items are the same price as any other grocery store probably sometimes very more for what you get. The location also isn't in the best area, there is always unsavory people harassing customers.

This location is in the Carmichael area on Arden Way…read more My husband and I stopped into Whole Foods yesterday to pick up a birthday cake. I have always liked Whole Foods and I always look forward to visiting when I get the chance. The bakery is always fully stocked with cakes, pies, cookies and even gluten free and vegan dessert options! Their hot food section always smells great - I picked up some of their pasta salad during my last visit and it was so good! Their cheese, wine and beer selection is also top tier! My husband always finds the best beers at Whole Foods that he can't find at other places. I love buying meat here too - especially when it comes already seasoned. They also sell my favorite coffee which is the Nola from Blue Bottle - I can't find Nola anywhere else usually except for Whole Foods! I try and stock up whenever I'm there! The aisles and shelves are always well stocked and organized. Their produce selection is always aesthetically pleasing! Staff is always friendly and helpful!

We often shop here, despite BelAir being across the street. We rarely get groceries. Typically…read moreselecting something for dessert or a hot food item for an easy meal. I use heavy whipping cream in my coffee at home and WF or Trader Joe's are the only stores that carry a version without guar gum in it. Just plain cream. Usually go through self check, but whenever we go through the cashier line, it is pretty quick and staff are friendly. The store is always clean and generally well stocked. There are tables outside for dining.

Disappointing Customer Service Experience…read more I decided to stop by on my way home to pick up a few things for dinner. After dealing with heavy traffic, I really needed to use the restroom before shopping. Unfortunately, the bathrooms required a code, so I approached an employee and politely asked for it. What happened next completely shocked me. Instead of a simple response, the employee threw up her hands, loudly huffed, and snapped that she was too busy and needed a minute. I understand that retail can be stressful, but there is never an excuse to be rude to a customer. The way she handled the situation was completely unprofessional. At that point, I decided to take my business elsewhere. Safeway, you need to do better. customer service matters!

It would serve the business better to promore cordiality amongst their cashiers and aisle workers…read morewell rather than the cold blank ignoring most but not all of their staff have given myself (10 year plus customer) when communicating cordialities to them. There are competitors in the area that do.

Go way back with this Raleys, as it is the closest to my work…read more This location is a rather large store, wide aisles that provide plenty of product selection. Amongst the sevices within, Pharmacy, Floral, fresh vegetables and fruit, Frozen food, Pet food, Butcher (ive taken advantage of having large portions parted into smaller for quick storing/freezing). They also have a deli and chinese wok , as well as a Peetes coffee on site. Sifning up for the membership which is free, earns you discoubts and accumulate points towards reward bicks quarterly you apply towards a future purchase. Store is clean, and employees at all levels are nice and helpful

I do love this Raley's-I've literally been coming here on the regular from the day it was built-Day…read more1 back in 1998-I come to this Raley's pretty much every day that I work on my breaks and lunches-just to stretch the legs-get some steps in and also to get fresh fruit and snacks to get me thru the day. The employees-including the management team and the regular workers are all amazing-they are always so friendly-so helpful-I'm pretty much greeted when I see any of them and almost always when I leave-just a solid place to do any type of grocery shopping. My favorite days to shop at this location is for sure on Mondays when they have the $5 Monday Deals-they generally have really great deals on those days and pretty much always have something I can add to the household for the week. Raley's resets their price specials of the week on Wednesdays-so that's probably my 2nd favorite day to shop at Raley's-I'm always trying to figure out the meat and seafood specials that week so I can plan my home meals for the week. Another thing I love about this location is their are always restocking their clearance section on the regular so I'm always finding something new-heck today I bought 6 items from the clearance section-just things like spices and sauces-things I will go thru quickly but don't want to pay full price for. They also at this location have lots of spirit sales-50% off bottles type sales quite often and it's a lot of times pretty high quality stuff-I've been able to build my tequila collection up pretty good just by looking for their sales. Only downside to this location is we do have to walk around quite a few of homeless near the pathway between my work and the front entrance as it's a pretty popular hangout for the less fortunate-it's no big deal but I know some female workers at my job are afraid to walk by themselves because of it.Overall it's nice of Raley's not to kick em out-they are just looking for a place to sleep. In closing-I definitely recommend this Raley's location as I've been here since day 1 and will continue to shop here for as long as I'm working in the area-their employees are really great.