In 2019 I purchased a brand new Fc250 from Motosport in Hillsboro, started it and it ran just fine…read more Drove all the way down to Coos bay, and this bike would not run or engage. Motosport was unwilling to help me figure out what the problem was or do anything about it when it was the same day!! Needless to say, I called Bill's, and brought my bike in the next day. They used the factory warranty to replace my muffler which was left with packing in it, free of charge!! They even hooked it up on some new gear at a discounted rate! Bill and his team are always very helpful, professional, and knowledgeable whenever I call! As a woman I have been treated poorly by the bigger dealers and Bill's always takes great care of me! 10/10 will be a repeat customer for life!

I'm impressed with the quick and easy purchase process. We were in and out within an hour, granted…read morewe already knew exactly what we wanted going in. Not only do you get a great deal on a bike, they throw in a bunch of extra goodies (quart of oil, extra spark plug, hoodie, etc.) I've yet to find another dealer that does that. Before you walk out with your sweet new ride, they do a thorough run down of everything you need to know, from what bolts to double check after the first ride, what each switch does if you haven't had a certain brand before or even if you have just in case, how to optimize and keep the system running healthy, and of course the basics you need to know to ride. You leave feeling confident, and even if questions arise later they ensure they are only a call away and eager to assist. This was our first time here and it definitely won't be the last.

In for service on my scout, got in late so I have time for checking things out. Found a sweet deal…read moreon a Challenger. Yes. It's on my dream bike list. Really thinking about it. It will not last long at this price. Damm. Someone looking at it too.

Called ahead about a bike I saw on their website. Set an appointment to look it over. When I…read morearrived the bike was out front, ready to go. Went through the pre ride checks and then took it for a test. Steven was patient and easy going. Decided to go ahead. Paperwork took a long time considering that it wasn't terribly busy. They did say they were short handed, but there were only two other customers in the place... There was a little bit of a sales pitch for warranties and service plans that didn't make me super happy but we got through it and I rode the bike home. Overall good experience.

Mike did a great job He was very reasonable on his price…read moreand definitely knows what he is doing

From the owner: Motorcycle Atv Utv sxs watercraft read more

Well, I was definitely not the easiest customer to work with. I talked to Scott, about a year…read morebefore about the idea of buying a Harley. He never hassled me, called me, texted me etc. He just let me stew on the idea. A year goes by, and I go back in to talk to Scott. He remembered who I was and what kind of bike I was interested in. So we start walking around the show room, and I end up landing on a brand new 2023 Road Glide. They put a sold tag on it, and I left for the day, planning to return a few days later to finish up the paperwork. While I was gone, I had a change of heart. I told him I really wasn't comfortable spending that much money on a bike and that I actually didn't want the new bike. He never got angry or upset! We went next door and started looking at used bikes. I must have been with him for over an hour and a half at that point just sitting on bikes, starting them up etc. FINALLY I landed on a used street glide. We went next door, did the finance stuff etc. As difficult as I was with making a decision, never once did Scott pressure me or try to force me to buy something. He truly cared about me and my needs. While I was there, he gave me 100% of his attention. It was as if no other person was there! Which I greatly appreciate. I even brought my wife and kids in, and Scott was GREAT with them. Overall, Timbertown treated me great! I am 100% satisfied with my service and purchase. The store is very clean, organized and they have a great selection. The service guys and part counter guys are awesome as well. I would highly recommend that you go in and ask for SCOTT!

I just wanted to say thank u guys for helping my wife and I last week, she was hot and dehydrated…read moreand the guys there took real good care of her and I, felt like we were family. I have much respect for this dealership, by far this is my favorite dealership to go to in Oregon. I'm not from Oregon but there I felt like I lived in Oregon. I wanted to say thank u face to face but she wanted to get back home . But if I ever I'm down that way again I will Forsure stop by again.PS next time I will buy more then a shirt and a riding jacket lol Thanks again guys I really appreciate you fellas

Great service and communication. Kent listened carefully to what I needed and set-up my KTM…read moresuspension for me. Even went the extra mile(s) by accompanying me on a ride to test it out, make sure everything was dialed in, and teach me more about adjustments I can make on my own. Glad I went with Swick's and I'll be back.

Kent Swick is a class act. I was very impressed by his customer focus and attention to detail. He…read moremade sure he understood my needs, clearly explained the options, and then delivered the best possible setup all at a fair price. I've had both of my bike's suspension setup and serviced by him and his service has made me a loyal customer. Suspension is the number one upgrade to improve your ride and I trust Kent to get it right.

I am just starting out with riding and don't have much experience with it. The culture, needs, and…read morerequirements to do it safely and successfully can be a little daunting. And expensive. Leather riding gear especially, you can need a lot to stay warm and protected and that adds up. Leather is particularly a pain, since generally it is altered to fit and isn't easily returnable...so getting the wrong thing will make your life miserable and expensive. I shopped around a little in Salem to get an idea of what I was going to be spending. My mind was swimming with the extravagance of cost. And though I got some pretty detailed help at the Harley-Davidson shop, the prices were pretty big. Other stores just kind of let me cruise around. I tried various things on and it was alright, but I felt a little out of my depth. Then I strolled into Hawg Haven, upon suggestion of a friend. The shop is dark and very biker-esque. Almost felt like I had walked into the clubhouse of the Sons of Anarchy. Helmets, chaps, gloves, and all sorts of add-ons lined the walls. In the back of the place is a full leather alteration shop, right next to a large array of leather jackets and vests. The staff was immediately helpful, but since I was just looking, I kind of waved them off. I checked the prices before trying them on. Where other stores had set their prices around $300 and up, most of the jackets I found at Hawg Haven were of similar quality, and went for $150-$300. Having to buy everything else at once, I didn't want to go all out on my first gear, and I actually found a pretty damn good jacket on clearance for $100. I tried it on, it fit pretty damn good, and I took it up to the counter and left it there to go and look at some other stuff. When I got back to the counter, with a new bandana in hand, the amazing lady there (I'm pretty sure she's one of the owners) asked me if the jacket fit good. I said it did, but she looked skeptical and asked again, stressing how too big a fit can get air up under the surface and cause problems. I offered to try it on and she took one look at me and told me it was too big. She then went and got the same style jacket, but a size smaller, and told me to try it on. I did and the fit was very much different, and exactly what she said I was supposed to look for. It was also the same price...no upsale here! She then eyeballed me and told me exactly the size of chaps I would need, when I was ready for them. She told me their shop will alter them to fit perfectly as well. This person clearly, CLEARLY, knew her business if she could pick out at a distance that I was getting too big of an item. And she got me the exact thing I needed, saving me future misery. And she threw in a head cap complimentary, to go on under my helmet. And all with me buying a bottom-of-the-line, entry-level clearance jacket from Pakistan. Wonderful. Simply wonderful. When I upgrade my jacket, and get the rest of my gear, I will not bother going to any other joint in Salem. Nay, in Oregon. The people here obviously love riding, they love bikers, and they absolutely know their stuff. And it's a local business, not a chain. Don't bother checking any other place out...this is the place to be. Absolutely.

Seriously wonderful customer service. I came in with a broken purse strap and Patty did everything…read moreshe could to fix it on the spot.

great selection of new and used bikes and parts at reasonable prices…read more Nice staff Last visted bought a new Surly karate monkey and a used rear bike basket,thanks

They weren't very helpful when i went there, ignored me completely so i left after waiting for…read moreover 20 minutes.

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.