Bill's Motorcycles Plus in Salem is the best Husqvarna dealership and service shop in Oregon for a…read morereason. Customer service is next level and as it should be everywhere, everyone there is polite and very professional, and, Bill the owner is certainly one of the nicest, most honest and fair business owners that you will ever meet. I have purchased several motorcycles (Husqvarna and even one GasGas) from Bill and/or his team to which all have been an outstanding experience and a "seamless" process. Also, you get some oil, a plug, etc., with the bike and an awesome BMP Hoodie. They all possess an encyclopedia level of knowledge about motorcycles, concerns, upgrades, set-up, or anything related to the bikes they sell. I have had numerous bikes serviced at the shop and have never had any issue with the work. I have bought various parts and accessories in the store at great prices, and even in a pinch via BMP store on-line when I was stationed in another state. I highly recommend BMP to anyone looking for a Husky or GasGas! Get your next motorcycle here and you won't regret it ever. You will become a lifelong customer.

Had my motorcycle serviced and they did a great job. The service was done promptly and they did…read morenot try to upsell me things that are not needed. The price was very reasonable and my bike is running great! I highly recommend Bill's.

Disappointing Experience…read more I had a very disappointing experience with this dealership. Before making the trip, I was told that I would be able to test ride the motorcycle with my wife riding on the back. When I arrived, I found out that this was not actually allowed, which was frustrating because that was an important part of my decision to purchase the bike. On top of that, the bike was listed at $2,990, but they were adding roughly $1,000 in fees. They also did not seem particularly interested in negotiating or working with me on the overall price. Overall, I felt that the communication beforehand was misleading, and the additional fees and lack of willingness to negotiate left a bad impression. I would recommend making sure you get the dealership's policies, fees, and total out-the-door price clearly confirmed before making the trip. On the plus side the salesperson I was dealing with was very friendly and courteous, just be aware that from my personal experience they tacked on an additional 33% of their list price in fees.

Head it to cycle country today 18 July for their Indian motorcycle demo event…read more Yesterday I test road a vantage chief, scout rt, Challenger, and the new chieftain with the 112 power plus engine. Each ride is 20 minutes long into the countryside roads. These are big fast road machines. I was grinning so much I got bugs in my teeth. Just awesome.

Mike did a great job He was very reasonable on his price…read moreand definitely knows what he is doing

From the owner: Motorcycle Atv Utv sxs watercraft read more

Just got our bike back and we are very pleased with the attention and communication we had received…read morefrom Logan. I had a low expectation of the establishment to be honest but after Logan handled the problem with such professionalism we gave Timbertown the chance and they were awesome. Two thumbs up guys!!

Well, I was definitely not the easiest customer to work with. I talked to Scott, about a year…read morebefore about the idea of buying a Harley. He never hassled me, called me, texted me etc. He just let me stew on the idea. A year goes by, and I go back in to talk to Scott. He remembered who I was and what kind of bike I was interested in. So we start walking around the show room, and I end up landing on a brand new 2023 Road Glide. They put a sold tag on it, and I left for the day, planning to return a few days later to finish up the paperwork. While I was gone, I had a change of heart. I told him I really wasn't comfortable spending that much money on a bike and that I actually didn't want the new bike. He never got angry or upset! We went next door and started looking at used bikes. I must have been with him for over an hour and a half at that point just sitting on bikes, starting them up etc. FINALLY I landed on a used street glide. We went next door, did the finance stuff etc. As difficult as I was with making a decision, never once did Scott pressure me or try to force me to buy something. He truly cared about me and my needs. While I was there, he gave me 100% of his attention. It was as if no other person was there! Which I greatly appreciate. I even brought my wife and kids in, and Scott was GREAT with them. Overall, Timbertown treated me great! I am 100% satisfied with my service and purchase. The store is very clean, organized and they have a great selection. The service guys and part counter guys are awesome as well. I would highly recommend that you go in and ask for SCOTT!

Great service and communication. Kent listened carefully to what I needed and set-up my KTM…read moresuspension for me. Even went the extra mile(s) by accompanying me on a ride to test it out, make sure everything was dialed in, and teach me more about adjustments I can make on my own. Glad I went with Swick's and I'll be back.

Kent Swick is a class act. I was very impressed by his customer focus and attention to detail. He…read moremade sure he understood my needs, clearly explained the options, and then delivered the best possible setup all at a fair price. I've had both of my bike's suspension setup and serviced by him and his service has made me a loyal customer. Suspension is the number one upgrade to improve your ride and I trust Kent to get it right.

I am just starting out with riding and don't have much experience with it. The culture, needs, and…read morerequirements to do it safely and successfully can be a little daunting. And expensive. Leather riding gear especially, you can need a lot to stay warm and protected and that adds up. Leather is particularly a pain, since generally it is altered to fit and isn't easily returnable...so getting the wrong thing will make your life miserable and expensive. I shopped around a little in Salem to get an idea of what I was going to be spending. My mind was swimming with the extravagance of cost. And though I got some pretty detailed help at the Harley-Davidson shop, the prices were pretty big. Other stores just kind of let me cruise around. I tried various things on and it was alright, but I felt a little out of my depth. Then I strolled into Hawg Haven, upon suggestion of a friend. The shop is dark and very biker-esque. Almost felt like I had walked into the clubhouse of the Sons of Anarchy. Helmets, chaps, gloves, and all sorts of add-ons lined the walls. In the back of the place is a full leather alteration shop, right next to a large array of leather jackets and vests. The staff was immediately helpful, but since I was just looking, I kind of waved them off. I checked the prices before trying them on. Where other stores had set their prices around $300 and up, most of the jackets I found at Hawg Haven were of similar quality, and went for $150-$300. Having to buy everything else at once, I didn't want to go all out on my first gear, and I actually found a pretty damn good jacket on clearance for $100. I tried it on, it fit pretty damn good, and I took it up to the counter and left it there to go and look at some other stuff. When I got back to the counter, with a new bandana in hand, the amazing lady there (I'm pretty sure she's one of the owners) asked me if the jacket fit good. I said it did, but she looked skeptical and asked again, stressing how too big a fit can get air up under the surface and cause problems. I offered to try it on and she took one look at me and told me it was too big. She then went and got the same style jacket, but a size smaller, and told me to try it on. I did and the fit was very much different, and exactly what she said I was supposed to look for. It was also the same price...no upsale here! She then eyeballed me and told me exactly the size of chaps I would need, when I was ready for them. She told me their shop will alter them to fit perfectly as well. This person clearly, CLEARLY, knew her business if she could pick out at a distance that I was getting too big of an item. And she got me the exact thing I needed, saving me future misery. And she threw in a head cap complimentary, to go on under my helmet. And all with me buying a bottom-of-the-line, entry-level clearance jacket from Pakistan. Wonderful. Simply wonderful. When I upgrade my jacket, and get the rest of my gear, I will not bother going to any other joint in Salem. Nay, in Oregon. The people here obviously love riding, they love bikers, and they absolutely know their stuff. And it's a local business, not a chain. Don't bother checking any other place out...this is the place to be. Absolutely.

Seriously wonderful customer service. I came in with a broken purse strap and Patty did everything…read moreshe could to fix it on the spot.

They weren't very helpful when i went there, ignored me completely so i left after waiting for…read moreover 20 minutes.

The service and kindness gos higher than a 5 star in my book.the selection is awesome many bikes…read moreand the stuff to go with it.the value is on high status I got mine threw them but also church at the park.i will definitely be going here and only here for my bike needs,and my bike essentials also.and if you have a foodstamp card even better will give you some off of your total. How amazing is that ppl.

Ramone and Sandra were so helpful and professional. The work that was done was excellent and the…read morecar was completed on time. Ramone even had us bring the car back a month later and gave it a complete detail. This vehicle looks brand new.

Emailed for a quote about getting some scratches/scuff marks repaired on my car. Received one…read moreinitial response asking for the pictures and VIN number of my car shortly after I submitted the request on their website. After replying with the pictures, VIN, and also letting them know that I could come in person if needed. Two days passed, still no response so I sent a follow up email asking if anything else was needed/if the pictures sent alright. It has now been a week and I still have not heard back. What was supposed to just be a simple paint patch job has now set me back a week. Do not recommend if you want quality customer service in a timely manner.