Food was fantastic but what makes the difference is the service. Our server DESTINY. was the best server ever. She was knowledgeable about the menu and she kept all the important things about our meal attended to in a seamless fashion. Great customer service and great personality. If you go to Gringo's ask for DESTINY to be your server. The establishment is always clean and the design and decor is tasteful. The noise is practically non existent. My birthday cake was the best cake I ever had in my life. Thank you DESTINY. read more

Can't say enough about this place. Prices are excellent. Food is great. Service is superb atmosphere is beautiful one of me and my wife's favorite dining experiences. read more

Gringo's Mexican Kitchen - This was Carne Asada. , Delicious - Mexican Near Me - Cypress, Texas

Asia is awsome! Checked on us regularly, very friendly and her recommendations on the food was spot on! Coming back and asking for her for sure!!! read more

Our kids love Gingo's and we enjoy a fair amount of get togethers here. My wife and I really have been pretty neutral as the comparisons of other similar places invariable involve eating the menu items too. Anyway this past Friday evening the food was very good as usual but our service was spectacular. We didn't wait too long because we had reservations but would caution that otherwise you will wait a very long time. It's that popular and I believe because the food is excellent and service is top notch. Can't go wrong with any of the menu items. I am partial to the Mariachi--yum! My 4 stars is only because of the wait times during the weekends and parking can be challenging also. read more

Gringo's in Cypress is our go to TexMex restaurant. We go one to two times a week. The food is always excellent and reasonably priced. The staff are friendly and attentive. Let me reiterate - the staff at Gringo's are GREAT! One of their current featured dishes is Pollo Mexicali. It is delicious. I recommend going and giving it a try. Other dishes are also good including their fajitas and combination plates. I've never been a cheese enchilada fan until I tried Gringo's version. We've always felt welcome when we eat at Gringo's and leave satisfied and happy. read more

It's always packed when we go. Service seems like you never know what you're going to get. The food is always good so has made up for the service being not the best. read more

Restaurant understaffed. There are many open tables but they don't seat them. The electronic seating system is super slow. Service is slow. Guy that brought our food had bad hygiene. Noisy restaurant with slow service. Had to ask for silverware. Several pieces of the meat were very rare. read more

Asia was a fantastic server. I think this was the best experience I've ever had dining out thanks to her amazing customer service skills. Just enough questions while also allowing us to enjoy our meal. The special touch was asking everyone's names and continuing to remember when addressing us through the meal. Up sold us on a fajita for two chicken, steak, and shrimp which ended up being delicious. We had a to go meal as well and Asia made it a point to remember and ask for the order so that it would come out just in time for us to finish our meal and pay. read more

Party of 10 we were quoted 30 mins, but we waited over 60 min. To be seated with separate tables.

You can never go wrong here and if one day it seems that way...go back. Everything is fresh and over the top. If you get Avocado on any meal ask for extra as they do go a bit light on the Avocado. Green sauce is not the best though their dishes are phenomenal and no wonder there is usually a wait during peak hours but we'll worth it. I have strayed to try other Tex Mex spots but always come back to Gringos for a sure thing on a great meal, atmosphere and staff. read more

Jonathan Boch was amazing during lunch service. Greeted us with a warm smile and was very attentive.

Very poor service. Waited over an 1 hour, with a small child, when told it would be 30 minutes. Multiple tables seated, however waitress was apologetic and finally said she could maybe seat with separate tables. At 1 hour 30 minutes. No thank you! read more

Big gringos fan - have gone to every location in houston area. This location started off good but has fallen off with the long wait even after being on the wait list, called, and then having to wait because they took so long to clear tables. When they first opened, I would've given this place 4 stars for the cleanliness and customer service. Recently, this location - even when we get sat, the tables/booths have been dirty and table sticky. The servers are mostly friendly - but we have had some hit and misses. The free soft serve ice cream machine is never working. Been here multiple times now and it seems to always be down or not working.. read more

Gringo's Mexican Kitchen - Mexican Near Me - Cypress, Texas

What's not to love about Gringos?!? Their green sauce is to die for, their food is overall fresh, and don't forget about the free soft serve! I usually order the Rosita combo plate which is no longer on the menu, but if you ask them, it's still available. This location gets very crowded during dinner on the weekends but if you come during lunch, it's a bit more enjoyable (no wait and less noise). I only wish they weren't located so far out! read more

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We used the waitlist option and got our seats fast. Alexx (our server) was awesome! Food was good.

Ate here on December 14th, a Saturday night. had exceptional service and the food was great. The waiter kept apologizing that the kitchen was backed up and ended up, comping our appetizer, even though we never complained that the food took a little longer than usual. Always have great service everytime I eat here. read more

This has become one of our favorites for Mexican food. The food is consistently delicious and the service is excellent. The atmosphere is lively and we enjoy every visit. read more

Before I leave review- I really do like this restaurant chain , but this location has some consistency issues. Today chicken taquitos were mushy and soft that was barely even fried. The person on the fryer needs more inservice on how to use that device. Who wants mushy taquitos? Also it didn't pay to say anything like I did today because in middle of saying something the bartender walked off. So evidently this place couldn't give a damn on customers opinions or criticisms! So that I give 1 less star! Was 2 read more

Jonathan Bock was amazing. He has great customer service skills and anticipated our needs before we had to ask. Will definitely return to this location!! Thank Jonathan! read more

BEST TEX MEX! We love it here. We come almost every week. The staff is very friendly whether it's at the bar, in the restaurant, a hostess, busser or manager, everyone is always super nice & friendly. read more

Best working service the manager loves his customers and making sure we didnt wait to be seated less then 30 seconds we were seated and already ordered our drinks very good costumer service and very big restaurant best waiter is andrew read more

Gerald was amazing, the food was excellent! Atmosphere is great, we will be back again.

Food Went to Gringo's after a long period of time. First thing we noticed were the chips tasted different. If I recall Gringo's and Jimmy Changa's both had a light colored and freshly prepared tortilla chip that was warm and light in taste. What we were served was a dark, pre-packaged tortilla chip out of a box that tasted like cardboard. Who at corporate decided this was a wise decision for cost cutting in order to boost profits? Bring back the OG chips. The rest of the food was average / acceptable at best. Nothing I would ever go out of my way for, so many better Tex-Mex options in the Houston area. Service Horrendously slow and inattentive Ambiance Restaurant is nice, but feels a bit grimy, like the floors could use a good mopping read more

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Our server, Alexx, was awesome! Friendly, prompt and helpful. We had pineapple and mango margaritas, chips & salsa (the green one is amazing!). For the mains we had shrimp tacos (tons of shrimp) and the shrimp avocado salad. Both were excellent. Having a little free soft serve to top it off was perfect. The patio was delightful at 8pm. Highly recommend :) read more

I'm a Gringo's connoisseur lol! Having grown up eating at the original location in Pearland, I will say that this one was up to par on the quality and accuracy of their food. However, unlike the original the service here was lacking. Our waitress Taylor forgot to bring several requested items to the table after being asked several times. I believe she is a good waitress, but we maybe having an off day so we cut her some slack! I ordered the Amazon wrap with combo meat and it was super delicious to say the least. I don't have much to say or complain about Gringo's because it's pretty much fast casual Tex-Mex. I suggest whenever you sit down to ask for Amazon sauce in place of the green sauce. If you know you know! You will never go back to eating the green sauce after trying the Amazon sauce! It's super good and garlicky and delicious!! read more

If parties need to check in when they arrive after being on the waitlist you should probably include that in the text message. It's ridiculous to sit for over an hour and a half waiting for a table and when I ask about the wait time the response is "well did you check in?" How are we supposed to know that. The hostess was incredibly rude and did not care for how long we had been waiting. I'm not the only person this has happened to tonight either. Please do better and make this known to customers so this won't happen in the future. Because of this I will never return to this restaurant. read more

It is no surprise that their reviews keep getting lower. This is an incompetent establishment. If you have an issue, do not bother asking for help. Customer service is horrible!! Will not be returning. read more

omg!!! the gentleman by name of Johnathan Bock was such an amazing spirit to be around on today. He made sure that we were taken care of at every aspect of service. He such a professional and overall a wonderful person. He made the experience not only worth the drive but he caring nature. He is a gem of the company that needs to be honored as recognized. We had a party of 6 that had a slot of personality and he handled each with class and grace. We love you Johnathan, much love from new Orleans, la!!! read more

We had another 5star night at Gringos cypress! Anthony was our server and man that kid is funny! Food was impeccable! Everything we ordered came out fast and delicious. Drinks never below 1/2 full. Love Gringos I'll definitely ask for Anthony next time. read more

The food was okay but the service was not. Our server was Madison :( This is not the right job for her. She was not attentive at all! The ambiance was okay, it was not crowded when we went. read more

Omg I love this place and happy it's in cypress. Drinks are always amazing especially margaritas and chicken fajitas mouth watering. Highly recommend the place and ambience is good. read more

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Asia was a great server! She was full of enthusiasm, accurate, and great conversationalist. She surprised us with a tres leches for my birthday - we all had a bite and it was so yummy! read more

My wife and I went to Gringo's for the first time together. This was more than amazing! And so Glad we Got Asia as our waitress... Knew everything to suggest to make our food perfect.... And her vibe and personality was awesome. We will be back because of her. This really made our day read more

Gringos is a gringos. They really have made their food as consistent as any fast food place. While it's impressive there may be a thing or two you might have missed. One gringos does the best job of combo plates. They really have some varied options to please just about anyone.Second they have a hotter salsa at the bar. You can request it for your waiter. Third be carful of the special plates. The veracruz adds shrimp to your fajitas, but they take half the fajitas off. You much better off just adding some on then getting the plate with both. read more

Everything went well about this place. My tastebuds went on a field trip discovering this food. The bathrooms and the tables had an amazing design, and the waiters were super nice. I would recommend the enchiladas because it was the best food I ate in a while. They even have a free ice cream machine. Just so many things I love about this place. read more

Food was great. Asia was our server. So friendly , personable and helpful. We sat outside and she made sure we had everything we needed. When we come back- I am requesting her- she is a true rockstar! The absolute best!! She made our evening spectacular! read more

Wow! I haven't been to this location for several years because of repeated bad food, service. On a whim we decided to give them a chance again, wow, I was pleasantly surprised. Everyone we encountered and everything we had was great. Extremely happy with the service we had from Cayden. He was friendly, professional, and on top of everything. He did mention that this location had been bought back by the original chain owners and a lot of changes were made. If you haven't been, or haven't been recently, give them a try! read more

Alexx was great! He is very friendly and has a great personality. Furthermore, Alexx gave us great personal service. Keep it up Alexa and enjoy Disney World. You deserve it! read more

Waiter was a nice guy. I will take Iggys over this resturant any day. This Tex Mex doesn't have a plan like most Tex Mex. They don't have a person dedicated to bringing out chips and salsa you have to rely on your waiter. So we did not get to eat our normal amount of chips and salsa. Reason for a 3 was this reason alone. Food quality is just ok probably along with a 4 star. Quantity is 3.5. We were there way too long way over an hour. Salsa and green sauce was a 5 star, very good and it is cold salsa. I will not be visiting this Gringos again. read more

Let's talk about dessert first . This was the best tres leches cake that I have ever had. From the chilled plate to the chilled spoon the sponges of the cake with the fresh strawberry and caramelized pecans was just amazing . On the enchiladas they are always great for the price . Plenty meat inside with great gravy on top. Rice is always fluffy and flavorful refried beans had great texture . Of course their green sauce and red sauce is always tasty m read more

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