I write this because I am personally afraid of going to the dentist. I had childhood trauma from…read morebad experiences and could have taken better care of my mouth as an adult. That being said...Dr. O'Dwyer is by FAR the best dentist I could ever ask for. I have gone to him for the past 20 years. He genuinely cares about your comfort, your health and is one of the most outgoing and positive providers I've ever had. His staff is courteous , pleasant and easy to talk too... extending the same level of care that you're used to with Dr. O'Dwyer. I've had everything from cleanings to root canals, This dentist office is top notch , I happily drive an hour for my visits and would find it hard to believe you wouldn't after your first visit.

Wait! i just read that someone had a problem with Dr. Odwyer!? How is this possible? He literally…read moreis one of the nicest people and this is coming from someone who has been with him since he started his practice, which he took over for my previous dentist whom i respected because he did good work but his bedside manner was not to be desired, on the other hand O'Dwyer has both the skill and good customer service while showing personal interest! For the 1st time i don't dread going to the dentist and it is solely because of him, from the unique way he gives shots of novocaine to the vaseline he puts so your lips don't crack! These are just of few of the things that O'Dwyer does to make going to the dentist more enjoyable...so for me and my family, we highly recommend this dentist!!!

The reason for a two star is because of the 2.5 hour wait before I was called in (for a 10:00AM…read moreappointment I was called in for a X-ray at 12:30PM and then the actual procedure at 1:00 PM). The staff are extremely courteous and professional, but the whole mismanagement of time did not go well with me. I was there for a tooth extraction and the actual procedure took about 10-12 mins. The doctor was quick and the nurse spoke so fast giving me instructions on what not to do in the next 24 hours :)

They seemed to have sacked the dentists I used to use here which was a big negative for me having…read moreliked the other ones. I hate seeing the little guy get stepped on. They also really hiked the price about $200 just for removing one tooth. No one deserves this kind of money for such a basic service. I think they hired too many people is the reason for the overpricing.

Continued to have this dental group. Good service, friendly and hygienist. good teeth cleaning,…read morevery pleased with the outcome. I have recommended 2 good friends and they love the service. Nimmi

This place is absolutely amazing.. From the front desk to the hygienists, doctors and assistants,…read moreeveryone is very professional and courteous.. I was taken in right away and was explained the treatment plan very well after my visit.. On my second visit, my procedure was done painlessly and I was called a few days later to check how I was feeling.. My kids love this practice.. Kudos to Dr Singh for having an amazing team behind him..

I must say I was a little skeptical to go here coz it was in the mall but a friend of mine…read morerecommended. It was easy to make an appointment they are open for more that half a day on Saturdays. They are a children dentistry and a general family dentistry. On weekends they have a different doctor attending than the regular weekday doctor. It was clean. The wait was a little long 20 min over my appointment but that didn't bother me. They make you feel comfortable, they talk you through the procedure as they do it making sure your fine. I used to hate going to a dentist coz of all the traumatic experiences I've had but after my visit here I'm not terrified anymore.

Buckland Hills Dental, Dr. Kim, (Dr. Chi consulted) and Andre, (office manager) have all lied…read more After Dr Kim refused to fix a partial denture that did not match my teeth (missing teeth) or fit my mouth, I left the denture with them. I did not sign anything or say I would pay for services or materials I couldn't use yet they argued I owed a lab fee of $250 because they can't control what the lab does. They told my credit card company I had the partial and was satisfied. I filed a dispute with proof that it was not true and added they did not make an insurance claim which made no sense if I was satisfied--and filing one would be insurance fraud. A week before the dispute was decided Dr. Kim filed a fraudulent claim for an "oral evaluation," which it wasn't, to enable them to "win" the dispute and keep the $574 I paid in good faith. The oral eval was done and paid months earlier. Beware. A response was posted (on google) by Buckland Dental 9/12/24. Everything they accused me of, or implied, is a lie. Wicked people with a smile. Now I'll take the next step.

Dr Lee is Amazing. I was kicked to the curb after a different dentist messed up my mouth and left a…read moregaping hole in my gum that was inflamed from him working on it, because he couldnt physically complete the job because he lacked training. I was in severe pain and called every dentist in a 20 mile radius. Dr Lees office said come in now! (Only dentist willing to see me) In less than 5 minutes, he finished the job, stitched the hole and mentioned how could not believe that office let me keave like that. I refered every family memeber to him and all love him. He has done an amazing job for all of us. Im a little sad his office will no longer take our insurance but that doesnt mean he doesnt deserve the rating. He was the best.

I definitely recommend this location. the staff were all very polite and punctual. I went for my…read morefirst time and found the location very clean and welcoming. The MD and assistants take their time, ensuring you get a job well done and you fully understand all of your options for your dental needs. For sure a 10/10!!

Horrible place. Terrified staff did nothing whilst their receptionist denied me care. I have never…read morebefore been to a doctors office where they let the person who answers the phone participate in the patient care plan. Gloria was rude and disrespectful. And when another staff member came to talk to me, she specifically physically stopped him and said do not talk to her. I could see by the looks on the faces of the staff that they are terrified of her. I have seen reviews specifically stating her name that she is mean. I have been on the phone with corporate and I highly suggest they go and listen to some of the phone calls, this woman makes and participating. Gloria is bad for business. I came in willing to spend about $5000 cash today. And because I hurt her feelings on the phone earlier, she told me I couldn't be seen. I'm pretty sure the corporation won't be thrilled that she passed up an opportunity for the company to make money because her feelings were hurt. I would say this is a one time thing, but I saw other reviews specifically stating her name. She hung up the phone on me multiple times. She has absolutely no business representing your business. I have spoken to corporate. I don't believe they're gonna do anything. I am actually terrified because this person has my personal information. And I don't think she values HPPA. She stood up and wanted to fight me. This girl is going to do something to me. I have never had a worse experience in literally any retail establishment in all 50 years of my living. Don't go here. Go spend a little bit more money somewhere else to have someone who gives a shit about their patients and how they feel. I specifically said I didn't want to interact with Gloria. And Gloria stuck her face into the conversation I was having with another staff member. I tried to knock speak to this woman, but she insisted on speaking to me. This woman is rude and mean and demanding, and the people in the office are a little bit scared of her. Not gonna lie if I saw her out in public, I'd be a little scared of this witch too. I'd rather spend $10,000 in another dentist office just to avoid Aspen dental. If you don't fire Gloria, then you don't give a crap about your patience or your business. Gloria needs to be fired. Or demoted. This girl needs to learn her place. And it's not bossing customers around.

Terrible place. Does not honor seven year warranty on purchased denture. Denture broke four tiimes…read morein a six week period because of poor workmanship. They will not honor a replacement instead telling me it will cost me $895.00 to fix their problem. Prior to the third time breaking the dentist /owner with the accent assured me the warranty would apply. He is a liar, after spending thousands extra for the "Best of the Best" with a 7 yr warranty. Don't trust this place they will B.S. you. I contacted the BBB and at the very least if they dont want to rectify the problem they will be down graded , my large family has already gotten the message and "they will pass the word" to friends and inlaws. If i can prevent one person not to use this place I would be satisfied. Shame on Aspen Corporate to let this franchise lie about your policies.

The best dentist I have ever scene!!!! They have saved teeth that others told me needed to be…read morepulled. Extremely well mannered and listened to each patient. I've also had teeth pulled by them and hardly felt anything. Dr. Dong takes pride in what he does!

I had a gap between my front teeth, 4 other dentists tried to fix it for me ( 2 of them were UConn…read morefaculties!! ) and they ended up doing a very very bad job. I was so unhappy with the way my front teeth used to look. Dr. Dong listened to me and SPEND TIME! He measured the length of teeth to make sure that they're symmetric. The result is just amazing and finally someone did something that I'm happy with! Thank you Dr.!

The dentist and hygienist are thorough, caring and efficient. I have confidence that I will receive…read moreexcellent care in this office. The office manager is friendly and helpful. Many people are anxious about dental visits, but this experience is always positive.

First time today. Great experience felt very comfortable with staff. And becoming new patient. Felt…read morelike they care and you are an important asset to there practice. Looking forward to next visit.

I really have liked this place, but the last few visits have left an uneasy feeling in me. I got a…read moreroot canal done recently and had been informed that it was necessary since my tooth failed the diagnostic cold test (even though it wasn't even hurting anymore). They were even able to take care of it the day of, but I hadn't realized that they would be essentially destroying my tooth into a nub. At the time, I felt like it made no difference to get a second opinion or not and it had felt like it would be an urgent issue to not treat it at the moment, so I said sure. They had informed me that they would bill my insurance and I knew my insurance was supposed to cover it up to 50%. Well, come to find out that it's pretty standard for insurance to require a certain percentage of damage to have occurred before they're willing to cover it. I was very upset to find out that my insurance had a separate opinion say it wasn't damaged enough and that I had to pay the bill in full. The financial consultant at the dentist's informed me that this was common and that they had in fact already appealed twice (without my knowledge). I was not very happy to find out that not only did they know that this could have been an issue with my insurance and fail to inform me prior to my procedure (in which case I probably would have asked them to check with my insurance for coverage BEFORE getting the procedure done), but also that because they had already appealed without my knowledge, I had less power to have a say in the case, such as providing information relevant to my specific policy, which in fact does NOT mention any sort of percentage of damage required. As much as I have enjoyed their care up to date, I was very disappointed in how my care was managed in this particular situation and it has definitely affected how much I trust my service with them in the future. While I recommend them for general care, I would be wary to some degree and seek a second opinion before getting involved in a major oral procedure.

Lied to, manipulated, fraudulently submitted insurance approvals on my behalf without my consent,…read more and the list goes on, I have all the proof I need to show this abomination of malprapractices. Signature smiles have fallen embarrasingly short when it comes to their legal and ethical obligations to their duty of care to their patients. This is my last attempt to seek a civil resolution from the owners Dr. Sharma and Dr. Ranji for the work Dr. Brown performed, knowing that I was not going to be approved for a crown to begin with, destroying my teeth..as Stevie Wonder could see clearly. There is soooo much more that I'm leaving out due to the fact that this may have to go into civil and/or criminal aspects. I am simply asking for the help I originally came in for and to fix all of the mistakes made while under the care of signature smiles. I need my mouth unfucked now!! I am done being patient and polite, this is completely irresponsible by ones who call themselves professionals and I have been bullshitted since the first time they said they submitted for my crowns and never did(have proof of that too)! Ball is in your court, Drs.... my mouth isn't going anywhere, and neither are your ethical and legal obligations or your duty of care you signed up for. Hope to hear from your office soon, and I will most definitely see you in court if not. Thank you.

I love Dr Hambrook and his entire staff. I have been coming here for years and you know it's a…read moregreat place because all of the same folks have been working here. Very very patient friendly for those of you who hate going in for checkups....

Dr. Hambrook is a saint! Started going here in middle school and I am so glad I came back after…read moremoving back to CT. He is the best at setting your mind at ease during fillings. All of the hygienists are very sweet and thorough!