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    7 months ago

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    10 years ago

    Dr. Zachary and the whole staff are top-notch professionals. A lovely office. I am very glad I made the switch to Grillo Dental!

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    Columbia Dental - Tiny teeth, weird, ugly smile

    Columbia Dental

    1.9(104 reviews)
    3.0 mi

    They seemed to have sacked the dentists I used to use here which was a big negative for me having…read moreliked the other ones. I hate seeing the little guy get stepped on. They also really hiked the price about $200 just for removing one tooth. No one deserves this kind of money for such a basic service. I think they hired too many people is the reason for the overpricing.

    I went to the Columbia dental in Manchester Ct. The end 0f 2024, first they removed 1 tooth, and I…read morewas to get a cleaning in the next 2 weeks. Near the end of the year, they billed me 1,400 dollars and I paid it at with my bank card in full. I went back for a cleaning and they didn't do it. They didn't schedule the cleaning. Now I am starting to think about the bill because it didn't make sense why it was so high. Come to find out Columbia sent the bill to my insurance company, and they tried to double bill. This is only the start of things to come. Columbia told my insurance company that they did a bunch of work that day on my teeth and they couldn't prove it. I was in the seat for about 25-30 minutes, and it was no way they did what they billed me for. Columbia never told me that I was out of network and I had to pay this large bill. I went to my M7t bank and explained to them what happened and the bank stopped the payment and refunded my total amount. When the dentist gave me nonvaccine he just stuck the needle in my mouth without the pre-numbing agent. Columbia also did work and refused to repair the damage to my veneers. To end this horror story, when I was sitting with the billing person, a patient was screaming because of the pain, and the dental staff were laughing about what had just taken place. Currently I am talking with the Veterans Administration about holding Columbia liable for the damage they did to my teeth.

    Photos
    Columbia Dental - The picture I showed the guy of what my smile is suppose to look like

    The picture I showed the guy of what my smile is suppose to look like

    Columbia Dental - My tiny teeth and weird, ugly smile

    My tiny teeth and weird, ugly smile

    Columbia Dental

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    Buckland Hills Dental

    Buckland Hills Dental

    3.0(15 reviews)
    1.2 mi

    Buckland Hills Dental, Dr. Kim, (Dr. Chi consulted) and Andre, (office manager) have all lied…read more After Dr Kim refused to fix a partial denture that did not match my teeth (missing teeth) or fit my mouth, I left the denture with them. I did not sign anything or say I would pay for services or materials I couldn't use yet they argued I owed a lab fee of $250 because they can't control what the lab does. They told my credit card company I had the partial and was satisfied. I filed a dispute with proof that it was not true and added they did not make an insurance claim which made no sense if I was satisfied--and filing one would be insurance fraud. A week before the dispute was decided Dr. Kim filed a fraudulent claim for an "oral evaluation," which it wasn't, to enable them to "win" the dispute and keep the $574 I paid in good faith. The oral eval was done and paid months earlier. Beware. A response was posted (on google) by Buckland Dental 9/12/24. Everything they accused me of, or implied, is a lie. Wicked people with a smile. Now I'll take the next step.

    I must say I was a little skeptical to go here coz it was in the mall but a friend of mine…read morerecommended. It was easy to make an appointment they are open for more that half a day on Saturdays. They are a children dentistry and a general family dentistry. On weekends they have a different doctor attending than the regular weekday doctor. It was clean. The wait was a little long 20 min over my appointment but that didn't bother me. They make you feel comfortable, they talk you through the procedure as they do it making sure your fine. I used to hate going to a dentist coz of all the traumatic experiences I've had but after my visit here I'm not terrified anymore.

    Photos
    Buckland Hills Dental
    Buckland Hills Dental
    Buckland Hills Dental

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    Signature Smiles Family & Implant Dentistry - Office manager Angelica

    Signature Smiles Family & Implant Dentistry

    3.6(10 reviews)
    3.1 mi

    I really have liked this place, but the last few visits have left an uneasy feeling in me. I got a…read moreroot canal done recently and had been informed that it was necessary since my tooth failed the diagnostic cold test (even though it wasn't even hurting anymore). They were even able to take care of it the day of, but I hadn't realized that they would be essentially destroying my tooth into a nub. At the time, I felt like it made no difference to get a second opinion or not and it had felt like it would be an urgent issue to not treat it at the moment, so I said sure. They had informed me that they would bill my insurance and I knew my insurance was supposed to cover it up to 50%. Well, come to find out that it's pretty standard for insurance to require a certain percentage of damage to have occurred before they're willing to cover it. I was very upset to find out that my insurance had a separate opinion say it wasn't damaged enough and that I had to pay the bill in full. The financial consultant at the dentist's informed me that this was common and that they had in fact already appealed twice (without my knowledge). I was not very happy to find out that not only did they know that this could have been an issue with my insurance and fail to inform me prior to my procedure (in which case I probably would have asked them to check with my insurance for coverage BEFORE getting the procedure done), but also that because they had already appealed without my knowledge, I had less power to have a say in the case, such as providing information relevant to my specific policy, which in fact does NOT mention any sort of percentage of damage required. As much as I have enjoyed their care up to date, I was very disappointed in how my care was managed in this particular situation and it has definitely affected how much I trust my service with them in the future. While I recommend them for general care, I would be wary to some degree and seek a second opinion before getting involved in a major oral procedure.

    Lied to, manipulated, fraudulently submitted insurance approvals on my behalf without my consent,…read more and the list goes on, I have all the proof I need to show this abomination of malprapractices. Signature smiles have fallen embarrasingly short when it comes to their legal and ethical obligations to their duty of care to their patients. This is my last attempt to seek a civil resolution from the owners Dr. Sharma and Dr. Ranji for the work Dr. Brown performed, knowing that I was not going to be approved for a crown to begin with, destroying my teeth..as Stevie Wonder could see clearly. There is soooo much more that I'm leaving out due to the fact that this may have to go into civil and/or criminal aspects. I am simply asking for the help I originally came in for and to fix all of the mistakes made while under the care of signature smiles. I need my mouth unfucked now!! I am done being patient and polite, this is completely irresponsible by ones who call themselves professionals and I have been bullshitted since the first time they said they submitted for my crowns and never did(have proof of that too)! Ball is in your court, Drs.... my mouth isn't going anywhere, and neither are your ethical and legal obligations or your duty of care you signed up for. Hope to hear from your office soon, and I will most definitely see you in court if not. Thank you.

    Photos
    Signature Smiles Family & Implant Dentistry - Signature Smiles Staff

    Signature Smiles Staff

    Signature Smiles Family & Implant Dentistry - Dr. Sharma and staff

    Dr. Sharma and staff

    Signature Smiles Family & Implant Dentistry - Signature Smiles of Manchester

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    Signature Smiles of Manchester

    Grillo Dental - cosmeticdentists - Updated October 2026

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