Had been a patient of Dr Sanford's for years. And was always pleased. I had the need for a dental…read morecrown. From the day it was put in, until the day it fell out on its own, it caused pain, gum swelling and intermittent migraines. I returned to Dr Sanford for 4 additional visits with the same concerns and reported pain. On the 4th visit Dr. Sanford was visibly angry and very aggressive in his approach in examining the crown and overall area in question. He was also insistent the crown work had been completed 5 years prior and vehemently disagreed with my statement of 4 months until he found the date in my medical records. After 4 visits with no visible progress made, and now having a frustrated doctor taking it out on me, I choose another dental group to reinstall a proper fitting crown. It, along with several other crowns that I have had for many years are working great! Between Dr. Sanford's inability or interest to make the appropriate corrections and his highly unprofessional behavior, I requested a return of payment. He wrote a letter placing responsibility on me, the patient, for the dental issues. He refused to reimburse but instead advised me to come in again to see what could be done. Candidly, when I have an issue with my car, I do not give the mechanics 4 chances to get it right. Why would I have a lower standard for my own personal dental health? The service provided was sub-par at best. At the very least, a refund should be made. Simply a dreadful experience!

Avon Family Dentistry, on Dale Road in Avon, is a really friendly place. Everyone you'll encounter…read moreis positive and helpful. I think Dr Doran is outstanding. He communicates well and is very careful not to cause pain.

Dr. Strickland has been my dentist for over 2 years. I really appreciate the attention to detail…read moreand overall service I receive every time I go for my check up. I highly recommend him to my friends in CT. Plainville family dental has great dental hygienists, the ones who don't make your gums bleed and are able to get all the stains off. Every appointment has been on time, there's never been any waiting around in the lobby.

Dr. Strickland and his staff are wonderful! I have had a few different procedures done and on each…read morevisit they have been professional, friendly and attentive to my every need. I highly recommend to my family and friends.

I love Dr. Proto's office. His secretary is wonderful and very inviting. The place is very clean…read moreand organized and the hygenists are caring and take the time to talk to you and listen to whatever issues you might have. Great dentist.

Dr Proto is without a doubt the best dentist I have ever been associated with. I spent may of my…read moreyounger years with practioners who either did not care about my pain, or were over zelous quacks. Dr Proto is a no nonsense, get it done correctly the first time dentist. I can not reccomend anyone more highly. Toni his assistsant of many years is personable, efficient and a joy to deal with.

I don't write many reviews, but this one I had to. This…read moredental office is a total rip off. I was a customer for many years until the practice was sold to the present group/owner. on June 8, 2020 I had an appointment for a dental cleaning. I had Cigna dental insurance and they cover 2 cleanings per year. Before the dental hygienist began, she advised me that I was due for a full series of x-rays. I told the hygienist that it was ok only if they were fully covered by the insurance. She said she would check with the front desk. She came back and proceeded to take the x-rays. Months later I received a bill from their office. I called them, asking what the bill was about. They told me that it was for the x-rays. I explained that I authorized for x-rays to be taken only if they were fully covered. The receptionist informed me that she would take care of it. For months I kept getting the same bill and I kept calling them trying to get the matter resolved. After 6 months or so after talking from the receptionist to the office manager, I asked to speak to the doctor. He wasn't available. I asked to have him call me when he would be available. Never heard from him. For my next dental cleaning appointment I chose another dental office. Bills stopped for a while until this year. Got a call from Diana this morning inquiring when I was going to pay the $65.80 balance. I explained to her the entire situation again. Sher informed me that the insurance company did not pay for the dental cleaning and oral exam 100%. I tried to explain to her that they always paid 100% of cleanings in the past. I got off the phone and called the dental insurance company. They informed me that the dental cleaning and oral exam were fully paid at 100%, the x-rays were not. I asked for documentation, which they sent. I called back Diana from the Katz Family Dental care and tried to explain the situation, she kept interrupting and now telling me that the insurance DID pay for cleaning and oral exam, but I had a co pay or deductible that I had to meet. Once again I explained to her that I felt I wasn't responsible for that portion of the bill since I clearly stated that I would agree to the x-rays only if they were100% covered. She hung up on me. I'm not sure if the doctor ever got my message to call me back or not. Either way they lost me as a customer and also my daughter. She left because of other issues, I never talked to her about my problem with this office. It used to be a great place when Dr Viagrande ran the place!!!

Loved Dr. ViaGrande, but when the Katz family took over the practice changed drastically. I went in…read morefor an annual cleaning and watched how the hygienist put on gloves and then went to gather everything for my cleaning. Opening cabinets and drawers. I had to ask her to change her gloves. Yuck. No thanks. Found another dentist with talent, fantastic manner and great staff ... oh, and cleanliness.

I was failed by various dentists over the years and developed a fear of treatment because of it. I…read morewas so nervous and embarrassed on my first visit, but Dr. Mike and his staff were really amazing with me. In every appointment, everything is explained thoroughly, with kindness, care and compassion. I've completely turned around my dental health because of these wonderful people and I genuinely enjoy seeing them when it's time for a visit. I just can't say enough about much being treated this way means to me. Everyone deserves to be treated with dignity and respect, but often times, it's the lack of these things that scares people into poor health. I am so grateful to not be afraid anymore! Thank you, Dr. Mike!

I had to cancel an appt a couple of weeks ago due to illness…read moreI called yesterday for a new appointment and was given an appointment today As always Sandy was great with my cleaning and Dr Russo always takes care to check my teeth and make sure there is no cavities starting and any fillings from my youth are still good Everyone from Dentist to technicians to office staff are friendly and helpful Cudo's to a great dental practice

Excellent crown installation on a damaged tooth. Dr. Baujin and his assistant Shannon recently…read moreevaluated my damaged tooth and recommended a crown replacement. The whole prep and installation of the temporary crown was painless and efficient. I was impressed with the technology that he used and with his knowledge of the status of and recommendations for my teeth. I would highly recommend he and his staff for their dental professionalism.

Fantastic practice. Everyone is extremely nice and professional. They are fast and courteous.read more

I tOtAlLy LOVE the good Dr Z! He is SO freakin talented & painless. His work is meticulous and…read moreclean. He is so humble, too. The procedure my hubby had was much quicker and far less painful than usually expected with extensive bone grafting. (NO PAIN!?) And what a beautiful bedside manner-- Dr Alex Zubkov. You don't have to be afraid at the dentist anymore.

Very friendly staff, my wife and mother also both go here. Dr Zubkov is excellent and very…read morepersonable. I would highly recommend this dental office!

Me and my husband moved into the area and tried them out. We both noticed they were extremely rough…read morewhen cleaning. Within a few hours one of his teeth broke. He went back immediately and they said he would have to pay a full amount of hundreds of dollars for get it fixed! For myself I got a few cavities filled, the next day I was flossing and a piece of my tooth broke off! I knew they would try do the same to me so I am looking for a new office. I have never had issues with my teeth like that and just the fact that this has happened to both of us within the same week is concerning. Please beware. I will be going to a new dental office and filing complaints. I'm sure there are many more issues not being heard. They should not be able to continue with this type of malpractice.

Dr. Jay Mestel is the best! I've been seeing him for years now and he is wonderful. Everything from…read morecleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it's about all I do. Thank you Dr. Mestel!