As it stands I've been sitting here for over 10 minutes past my new appt time. As I have not been…read moreto this practice before. No one greeting or checking people in. Tons of chatter and laughing in the back though. They have a few more minutes before I just walk. Good start to what I knew wasn't going to go well. As you may have guessed, the dentist not hygienist came in to clean my teeth but after going through my X-rays she decided it was in my best interest to tell me to come back when they can numb my mouth for scaling. Which is fine but I wanted a cleaning today, and I would have come back for another cleaning and scaling of which then she proceeded I was taking this the wrong way. So now I'm being told how to feel? I got up and walked out, thank you for wasting my time!

Very impressed with the people,, their excellent service, the genuine concern, their patience, and…read morethe cleanliness of the environment, the detailed post surgery instructions, and especially, the follow-up text and phone call to check in on me after my tooth extraction was beyond my expectations! I will be more than happy to refer anyone to you. Thank you very much! Laurie B.

Wonderful experience with Dr. Cooley and her staff. Very thorough and caring. Highly recommend!read more

Dawn Cooley's office staff files insurance claims incorrectly. For 2 visits they only sent the…read moreinformation for one. They change and cancel appointments with no notice. For an infected tooth, they failed to send a referral to an oral surgeon, which insurance requires. I made 2 requests, one went to the wrong office, the second one was also never received. So I am waiting for the infection to come back to start over with a new dentist for another approval for the extraction from insurance and another referral to an oral surgeon. Way too much trouble.

Bait and switch. Went in for a cleaning. After x-rays the dentist didn't touch my teeth. Out $300…read morefrom the 3 dimensional ray machine. Bravo Sierra.

My family were patients for over two decades. Every one we dealt with went above and beyond…read moreparticularly when the kids were little. No sales pitches for unnecessary procedures or expensive cosmetic dentistry which is so common today. True professionals.

As much as anyone can love going to the dentist, have nothing but great experiences here!…read moreStaff is great, all new high tech equipment, a very comfortable exp! Definitely recommend!!

Had a cleaning and a filling. Removing and repairing one of…read moremy fillings saved me from getting a crown at least for now.

Had been a patient of Dr Sanford's for years. And was always pleased. I had the need for a dental…read morecrown. From the day it was put in, until the day it fell out on its own, it caused pain, gum swelling and intermittent migraines. I returned to Dr Sanford for 4 additional visits with the same concerns and reported pain. On the 4th visit Dr. Sanford was visibly angry and very aggressive in his approach in examining the crown and overall area in question. He was also insistent the crown work had been completed 5 years prior and vehemently disagreed with my statement of 4 months until he found the date in my medical records. After 4 visits with no visible progress made, and now having a frustrated doctor taking it out on me, I choose another dental group to reinstall a proper fitting crown. It, along with several other crowns that I have had for many years are working great! Between Dr. Sanford's inability or interest to make the appropriate corrections and his highly unprofessional behavior, I requested a return of payment. He wrote a letter placing responsibility on me, the patient, for the dental issues. He refused to reimburse but instead advised me to come in again to see what could be done. Candidly, when I have an issue with my car, I do not give the mechanics 4 chances to get it right. Why would I have a lower standard for my own personal dental health? The service provided was sub-par at best. At the very least, a refund should be made. Simply a dreadful experience!

Avon Family Dentistry, on Dale Road in Avon, is a really friendly place. Everyone you'll encounter…read moreis positive and helpful. I think Dr Doran is outstanding. He communicates well and is very careful not to cause pain.

Haley the hygienist was excellent! Great staff who provide outstanding care. Highly recommended!read more

Had a visit with Dr. Hall after I called about some sensitivity. Was offered an appointment the…read moresame day and when I came in had x-rays done and then a fluoride treatment of the tooth. I like Dr Hall's conservative wait-and-see approach.

First hygienist I had (Victoria) was super sweet and made me feel comfortable as a first time…read morepatient. Sad she wasn't there anymore when I came in again. The hygienist I had after made me uncomfortable. Needed a filling and didn't give me a chance to see the xray and laughed it off with Dr Tim that I didn't want to see it, which was not the case since she did not ask me. Also them knowing in my chart that my partner is in the same field, I would want the opportunity to see the xray to get a second opinion from a specialist. Just something that I wish they were more supportive in or I would've stayed with them for future visits

Everything went off without a hitch, thanks to the team of dental hygienists and Dr. Tim. I…read moreactually got there ten minutes late, and with a baby who had skipped her afternoon nap. A few employees held her while I got X-rays! Then someone else held her while Dr. Tim checked me. My hygienist (I think her name was Rachel?) didn't mind me breastfeeding while she gave me my cleaning. I appreciate it so much! Furthermore, they were thorough, professional, and focused. Got good advice on dental care and a walkthrough of my X-rays. They validate for parking so don't pay for it! Just park and go upstairs with your license plate in hand.

Dr. Ko is one of the worst dentists I've encountered. Documented evidence of malpractice to my…read moremother. Confirmed by a top dentist in CT. He and his wife or receipenist won't even allow me there for a cleaning because of my name. Scams and gets his bad reviews deleted. Avoid at all costs. Apparently shifty and moves from Farmington Dental Arts on North Main St to a worse location.

Happy NEW YEAR!!! 2024! xoxoxo -Bryden. You keep these grilling lights on high beams ALL. YEAR…read more LONG. I LOVE YOU BENCI&KO. Special love for hygienist Eden who grew me into a man from a very little distracted boy. You poodle kitty! You Nano INFLUENCER you! Her family is one of the most exquisitely passionately loving families I have EVER met.!!! 2024!!!! tehhhnKzGahhhD. Love the Abrams, Gonsalvesezzz, and Bristol. Thank you for your help with my mental instabilities. Bob's Sport Chalettt-hEEEE-hhhhhhewwwww SET. ME. STR8! lol. x.

Dr. Basil is truly a Godsend. My husband was having a tooth emergency and Dr. Basil was there for…read morehim. Professional, fast and so super nice.

The best dentist experience ever. So pleased with my results. Super clean office, very pleasant…read morestaff, and Dr. Basil is an artist. Many thanks!

This place is nothing but a money grabbing scam. I needed emergency work back In January and paid…read more$5k for it. I'm back in July for a cleaning and they want to charge me $257.00. FOR A CLEANING. They said they could do it for $127 without the exam/flouride. Nice of them, right? Not so much--I don't need the exam after all of the work I had in January. So they basically want to charge $127 just to clean my teeth when that's supposed to be preventative. I told Nicole I didn't think that was right and she told me to have a great day. What a joke. Zero customer service---not to mention they never told me ahead of time so I just drove a half an hour for nothing. I should have listened to my gut and never tried to use them in the first place. What a nasty business they run. Absolutely disgusting. Also-- I double checked what a cleaning costs without insurance-- $125 and they wanted to charge me $257 WITH insurance. Then they write some generic response to my review--looks like they have a lot of 1 star reviews to tend to though. This is the absolute last place I would EVER recommend to anyone.

I am disabled and have a limited income. I did purchase private dental insurance though but, I was…read moretold by Aspen Dental that I would have to pay up front for my dental work and the insurance would reimburse me. My insurance told me they never heard of such a thing. They told me that they have to submit the estimate first and they pay after the work is done. I would not recommend them. I recently found out that there is a class action lawsuit against them for deceiving patients.