We rented a house from Metco in April 2019 and moved out on June 28th 2020. The house was located…read morein the Whiteacre so it was old but we enjoyed it. We were good tenants, paid our rent on time every month, we only asked them for a couple of things the whole time we rented. One was for the heating unit that took about 4 months to take care of and a rat problem. When we moved in it costs us $2150 for 1st month and $4300 in deposits. When I put my notice in to move I had asked if we could use one of the deposits as our last month rent and Kim said no that those were for security only. Of course I asked an attorney and he said that is absolutely not true no matter how they worded it on the lease. Well that did not go over well with Kim's boss because he sent me a very long email stating that the lawyer did not know as much as he did. But in the end he said there was moratorium on evictions so it didn't matter. Why argue with a tenant that has been good to you and your property just to prove you were right?! Really ridiculous So I had asked Kim several times if we could use their cleaning crew so they will get exactly what they want, I finally talk to their lady and her proposal was it would take 2 people, 18 to 20 hours and it will cost me $1000. Well to my amazement I asked, 20 hours for 2 people huh? No thank you, I will find another company. I used "Maid to Perfection" and they were phenomenal!! The house was perfect!! I asked Kim if we could do a final walkthrough of the house so she could let me know at that time if it was good or not and her response was, "we don't do that". How in the heck can you charge someone something when you can't even take the time to come look at your product?! Anyway, we had over $2300 left in deposits and luckily we received $1700 of it back. My advice to anyone who is a renter, take pictures, videos and write everything down because these people will take advantage of you.

Christina at Metco has been our HOA Association Manager for years. Christina has always been very…read moreprompt with responses to questions and/or issues. When we have our meetings Christina is very professional and knowledgeable.

I just moved in and had such an amazing experience, i had to write a review asap!…read more Before move: From the start Jenny has been great. She was really prompt and forthright when i contacted via craigslist about the room and would check in every few days (in a sweet and not annoying manner mind you) about my interest, how my moving process was going etc. She was transparent and genuine and i never felt like i was being misled or asking too many questions. She very much focused on my feeling safe and a right fit for the place and current roommates than trying to hustle me into a contract. As i would be moving site unseen from out of state, i really appreciated this. I've never had such a caring and hands-on landlord-tenant experience before this let alone before signing a contract and moving in! Moving in: this was a breeze AND since i was coming from out of state, Jenny offered to pick me up from the airport, take me to run errands all before signing my contract! When signing paperwork, she pro-rated my rent as i moved mid-month though i had said i would pay for the full month as a guarantee for my spot. She even fixed and lent me her new bike without my asking as she knew i wouldnt have any transportation moving here. Also there was a delay in my stuff being shipped and they lent me a sleeping bag and offered an air mattress. Also her daughter was sweet enough to offer showing me around Eugene and going to the store if i needed anything. All of this really shows you how much they care about their tenants and treat us all like family. If you have a problem, the expectation is to go to them and collectively find a solution. I can't wait to develop this relationship further! The place: it's even better than the pictures! Everything is brand new and in mint condition, house is well-maintained and they are closeby and on hand to come fix or lend you anything as needed. All of their properties are in a GREAT neighbourhood - this location is hard to beat. I really feel like I've moved into a community and warm environment - not just a place to store my things. I am incredibly happy with my decision and would give more stars if possible!

The property owners here really make you feel welcomed and at home! They are always willing to…read moreensure that whatever you need done for your home is done. Very friendly, very knowledgeable and highly known around the South Eugene area. Don't look anywhere else! (:

Jon, Becky and the team at Trusted Property Services have made my life so much easier by taking…read moreover management of our home and rental. They are friendly, efficient with communication and updates, and overall a pleasure to work with. They tend to repairs and the yard and treat our home as if it were their own. It's such a relief knowing that our family home is in trusted's hands while we are away.

Joe was SUCH a huge help in finding my new home! I'd been saving up for over six years and still…read morecouldn't afford anything locally. I trusted Joe to look in Lane County and send me photos/videos. My offer was accepted on the first home I wanted and escrow successfully closed this week. Joe and his team were super responsive throughout the entire process. Thank you so much!

Joe, Jaime, and the rest of Team Freedom realty were great. Zero pressure while getting the right…read moreidea of what we were looking for. The search spanned several months and bounced around quite a bit. Joe Robb and his team were attentive and always available to answer questions and arrange short notice home tours.

We cannot recommend John enough. From the first time we reached out to him, he was quick to…read morerespond. He was prompt, flexible, professional. We had a very rural property we were trying to sell and John got it done. Everyone we met and talked to along the way knew John and sang his praises as well--from fellow realtors to mortgage brokers. We are not only thankful that we hired John as our listing agent, but we are also thankful to know him. Thanks John!

John Romito - would we use him again? Absolutely! We tried…read moreto buy a home from the seller from H###. After a major defect was found during the well water test we backed out of the home per the contract. The seller wanted to force us to buy the home and when that didn't work they wanted to keep our earnest money. We abided by the contract he did not. John went the extra mile for us and all is now resolved to our satisfaction.

Extremely supportive and active at pursuing a property that would meet our needs…read more Felt like her heart was really invested in finding us a property that meant all our needs. Great at helping with contractors to remedy any issues with our purchase. We would recommend Sixel very highly.

If you want to get taken for a ride, use Kit and her inspector…read more My elderly relative sold her home "as-is" and purchased another home that was also advertised and sold "as-is." During the sale of her home, she was required to address a long list of issues that cost her thousands of dollars to fix. On the home she purchased, the inspector reported that everything was in excellent condition. However, since moving in, she has had to spend thousands of dollars repairing numerous problems that should have been identified during the inspection. If the inspection had been thorough and accurate, many of these costly issues could have been discovered before closing, giving her the opportunity to negotiate repairs or reconsider the purchase. Based on this experience, I would not recommend using this agent or inspector.

William is our property manager. We have a complex rental agreement for an adult fostercare home…read more He made a big effort and went out of his way to help get us ready. They are always looking out for their clients and the tenants.

They are rude people. The amount of rent they ask for in a shitty area is not worth it. I tried to…read moremake a payment and they refused the payment because I owe back rent and that makes no sense at all that I'm trying to make a payment and they are refusing to take it. They dont list to you at all. They just ignore you when you have an issue. Our back fence has been falling down since before I moved in back in May of this year and they keep saying oh we are working on it and it's not done I have a deaf dog who can get out so we have to watch him. This company is shady as can be!

We had a great experience with Northwoods PM. Communication was clear and timely, and the staff was…read morevery responsive to any questions. Highly recommend them.

I'm a property owner and have had a good experience with Northwoods. Quick responses to my emails…read moreand texts. There are a lot of property managers out there to choose from and I personally feel like I found a good one!