I just moved in and had such an amazing experience, i had to write a review asap!…read more Before move: From the start Jenny has been great. She was really prompt and forthright when i contacted via craigslist about the room and would check in every few days (in a sweet and not annoying manner mind you) about my interest, how my moving process was going etc. She was transparent and genuine and i never felt like i was being misled or asking too many questions. She very much focused on my feeling safe and a right fit for the place and current roommates than trying to hustle me into a contract. As i would be moving site unseen from out of state, i really appreciated this. I've never had such a caring and hands-on landlord-tenant experience before this let alone before signing a contract and moving in! Moving in: this was a breeze AND since i was coming from out of state, Jenny offered to pick me up from the airport, take me to run errands all before signing my contract! When signing paperwork, she pro-rated my rent as i moved mid-month though i had said i would pay for the full month as a guarantee for my spot. She even fixed and lent me her new bike without my asking as she knew i wouldnt have any transportation moving here. Also there was a delay in my stuff being shipped and they lent me a sleeping bag and offered an air mattress. Also her daughter was sweet enough to offer showing me around Eugene and going to the store if i needed anything. All of this really shows you how much they care about their tenants and treat us all like family. If you have a problem, the expectation is to go to them and collectively find a solution. I can't wait to develop this relationship further! The place: it's even better than the pictures! Everything is brand new and in mint condition, house is well-maintained and they are closeby and on hand to come fix or lend you anything as needed. All of their properties are in a GREAT neighbourhood - this location is hard to beat. I really feel like I've moved into a community and warm environment - not just a place to store my things. I am incredibly happy with my decision and would give more stars if possible!

The property owners here really make you feel welcomed and at home! They are always willing to…read moreensure that whatever you need done for your home is done. Very friendly, very knowledgeable and highly known around the South Eugene area. Don't look anywhere else! (:

We live in California and just bought a lovely house in Eugene...- which we literally could not…read morehave done without Kelly. She not only educated us on the market and the area, she literally represented us every step of the way. She visited several houses for us and provided us with detailed videos of her walk-through, plus her educated opinion, which made us feel confident enough to purchase a house without ever going to Eugene ourselves until after the deal was done! Kelly was always quick to respond, kind, professional, and willing to patiently answer every one of my questions. I also appreciated that her descriptions of the houses were always objective, unless we asked her for her opinion, in which case she'd always offer her smart and honest input. We are extremely happy with the house and how easy, smooth and enjoyable the whole process was. If you are looking for a realtor in Eugene, go with Kelly. You'll be in the best hands!

Kelly was exactly the partner my husband and I needed on our search for our first home. As amateurs…read morein the real estate world, I always felt like Kelly had our back. She helped us sharpen our critical thinking skills as it related to placing offers and negotiating and she helped us narrow our focus so we ended up with a home that really met our needs and was within our budget. She was straight forward, knowledgeable, a great communicator, and also really funny. I'm so glad we are finished looking for a home but at the same time I also miss perusing them with Kelly! I cannot recommend her enough!

Working with Eugene's Alternative (Tawnya Madsen) was a true pleasure…read more Tawnya is, hands down, the most impressive broker/ agent whom we have ever worked with. Tawnya was responsive, organized, diligent, easy to work with and very professional. Tawnya was pleasant to work with and very receptive in supporting the back-and-forth negotiations between the Buyer and Seller to ultimately arrive at the correct selling price for both parties. As an out-of-state buyer, she was fantastic in supporting a smooth transaction in every way!

Finding a real estate agent in another state to refer your good friends and clients to, when they…read moredecide to leave California, is no small under-taking. After chatting with a few Oregon real estate agents, I stumbled upon Eugene's Alternative Realtors. What a name! "Alternative" perfectly described my friends so I dug into who these alternative agents were. Bingo, landed on Tawnya Madsen who has a background as a lawyer and mediator. It's as if the heavens opened up...and after a Zoom call with my clients we all agreed it was a MATCH. Not only that but within weeks, they found a house they loved. Tawnya managed the transaction and took care of all the first-time buyer questions and concerns, coupled with the buyers not being local to the area during the process). I will be happy to refer Eugene home buyer future clients to Tawnya and know they will be in good hands!

Directors Mortgage is truly as good as it gets! I've purchased two homes & refinanced both those…read morehomes thru Directors Mortgage and I couldn't be more impressed or satisfied. Every single person you'll have contact with is so friendly & professional. They keep you informed every step of the way, they answer questions in a way that the least versed person (like me) can understand. After working with Nick Carter & his team for the past 5-6 years, I trust them explicitly and feel totally confident that they helped me make the best mortgage decisions for me and my situation. Whether you are purchasing your first home or your 10th, or refinancing; you won't find a better mortgage company to work with than Nick Carter and his team at Directors Mortgage! Plus, they give great closing gifts!! Thank you Nick & team. There is NO better in my opinion!!

Josh Lenhart and Bonnie Martin made this process so efficient and easy. Josh's expertise and…read moreintuition combined with Bonnie's proactive and thorough approach allowed us to close early on our home. His use of technology and systems to keep us informed along the way gave us great peace of mind. His logic and financial coaching makes him the best I have ever encountered in the last 20 years of buying real estate. We are so grateful to have had them at our side through this process.

We cannot recommend John enough. From the first time we reached out to him, he was quick to…read morerespond. He was prompt, flexible, professional. We had a very rural property we were trying to sell and John got it done. Everyone we met and talked to along the way knew John and sang his praises as well--from fellow realtors to mortgage brokers. We are not only thankful that we hired John as our listing agent, but we are also thankful to know him. Thanks John!

John Romito - would we use him again? Absolutely! We tried…read moreto buy a home from the seller from H###. After a major defect was found during the well water test we backed out of the home per the contract. The seller wanted to force us to buy the home and when that didn't work they wanted to keep our earnest money. We abided by the contract he did not. John went the extra mile for us and all is now resolved to our satisfaction.

While the software technically works, the technical support (outside of their online forum) is non…read moreexistent. You just can't get anyone on the phone and while I'm rather technical savvy with building out websites, there are a lot of questions and enhancements that need to be done. I will change this review if I actually get any phone support.

Does not work with WIX website hosting…read more Bottomline, IDX Broker seems to offer a decent product, however, since I am simply the website designer and not a realtor, I will focus on it's ease of use and integration...which is abysmal. Firstly, I specifically asked the Sales Team if IDX Broker worked with WIX website hosting to which they responded in the affirmative. This is not the case as the Wrappers that IDX is so proud of do not work with WIX and their "step-by-step" instructions were clearly written by someone who has no idea how WIX actually works. The only way I have been able to get IDX Broker to work on the website is to install it in an I-Frame, which only works with Desktop by the way, I had to get creative in order to make it work with Mobile devices. Add to this that it took IDX Broker a month and a half to actually activate my client's account, and their Tech Support doesn't actually respond to e-mail requests for help through their help@idxbroker.com e-mail. I submitted over a half dozen different e-mail requests for help for everything from the delayed activation of the site, their search engines not using the indicated template, and trouble with mobile devices accessing their engines. I have, to date, only received one response...asking if I would like help setting up my password. I will give them credit for having polite tech support people, and in on instance the rep helping me was able to do so in less than 10 minutes...after two attempts to contact them through e-mail that went unanswered. However, this one instance of customer service was not enough to offset the massive headache that IDX Broker has been. Had I been informed from the beginning that their services did not integrate with WIX, I would have advised my client to switch to a compatible hosting service, which would have saved us both a lot of time and headache. In this regard, IDX Broker has been no help whatsoever. Bottom line, if you can figure out which hosting services IDX Broker actually works with, you will probably have an adequate product, albeit with sketchy customer service at best. Just don't trust their Sale's Team, talk with a Tech Support person before hand, and hope you get one that knows what they are talking about and has a sense of integrity.

Wow! What a great company to work with! In 7 years Charlie Hansen has never failed us. We've gone…read morefrom an apartment to a good house to a great house with her expert guidance. Now we must move again, only because owners need to sell. We have no fear that Charlie will once again find the right, perfect place for us. R & R is caring, expeditious on repairs, have an online portal for payments, and I won't use anyone else!

R & R properties has been such a pleasure to rent from. Their property manager Charlie and her…read moreassistant Ricky are so very friendly, completely professional, and so prompt and attentive if there is a problem at my home. This company is in a class of their own! Absolute best experience I have EVER had a a renter!! Highly recommended!!!

I paid for the service (which btw is 1/3 cost of the attorney I spoke to) this morning about 930AM…read more The tenants dog bit a neighbor after the tenant told it to and the police only took a complaint. Mario served them with a 24 hour notice by noon today, like 2.5 hours after I paid. The tenant said they would be out by Sunday Evening, which we are afraid they are lying, but there is already a moving truck out front per the neighbor. WOW is all I can say!!! Thank you, Thank you, Thank you!!!!! Laura in Salem

Similar to the other 1 star reviews, this review is about Mario. Very communicative up to the point…read moreI paid them for the service, then after payment, zero communication as to what the status is of my claim. I was told on several occasions that he'd provide me a case number - still nothing. Haven't heard from him in 4 months. He was supposed to help with a claim against an old property manager who scammed a bunch of property owners, and now it feels like I was scammed again.

If you want to get taken for a ride, use Kit and her inspector…read more My elderly relative sold her home "as-is" and purchased another home that was also advertised and sold "as-is." During the sale of her home, she was required to address a long list of issues that cost her thousands of dollars to fix. On the home she purchased, the inspector reported that everything was in excellent condition. However, since moving in, she has had to spend thousands of dollars repairing numerous problems that should have been identified during the inspection. If the inspection had been thorough and accurate, many of these costly issues could have been discovered before closing, giving her the opportunity to negotiate repairs or reconsider the purchase. Based on this experience, I would not recommend using this agent or inspector.

Extremely supportive and active at pursuing a property that would meet our needs…read more Felt like her heart was really invested in finding us a property that meant all our needs. Great at helping with contractors to remedy any issues with our purchase. We would recommend Sixel very highly.

I was an add /delete on a lease that had been month to month for something like 2 years. I was…read morenever told that. .. I was told they were working on a new computer system by Tamara Lowden who works for CC and was one of my housemates and that the current lease ended in August I never received a copy of the lease. When I asked about it I was told everything was OK. We were getting a new lease. Total lie!! It gets better. These are some of the stupidest people ive ever come across. Tamara is a bonafied criminal. Prison time and she does maintenance. ​e

I just wanted to take a moment to highlight Meahgan L for her excellent communication throughout my…read moremove-out process. She was always responsive, clear, and kind which made a stressful transition a lot easier especially when I was sick and with walk-through tours that worked with my schedule due to my teen being home. I really appreciated how she stayed on top of everything and kept me informed every step of the way. I also want to mention the front desk receptionist she was incredibly kind and helpful whenever I stopped by or called with questions. It's always nice to be greeted with warmth and patience, especially during a busy time. I'll be adding another review once Bell completes the final move-out inspection but I wanted to take a moment now to highlight the positive experience I've had with Meahgan L and the front office team. Thank you both for making a difference!