I took my three kids to Dr. Guy and he was awful. He treated the kids pretty well but me…read moreterribly. I actually let my kids have sugar and he acted like it was the worst thing in the world. I cried after. The staff was nice, though. I would NEVER, NEVER go back. We LOVE Dr. Griffin.

I took my two children there when we relocated to the area. The staff was friendly and personable,…read morebut between them and the dentist himself, they seemed more like salespeople! They sent us home with so many estimates for treatments, I couldn't believe it. Needless to say, we have never been back... found a great dentist thru a friend, and we LOVE Dr Ross!

At first I was agitated with this place. My son was complaining of a hurt tooth, but as a new…read morepatient an appointment was months out. The gal wasn't appearing very sympathetic about it and suggested calling the pediatric clinic in Lufkin. I signed up for the waitlist with Dr. Criss and got a text for a first come first serve cancellation 2 weeks earlier than scheduled. Yes!! This place only takes ERS dental coverage (ie state/college employees) and Medicaid, so if you don't have those it's out of pocket. The wait room is colorful and festive. There are iPads for the kids to play on as well. Check in process was quick. The actual dental staff was SO friendly and knew just how to work with my son (who's had some bad dental experiences). He is very hard to get to sit still and keep his hands to himself. (He'll push away the staff if he feels what they're doing hurts). The dental hygienist (by a miracle) got my son to keep his hands on his belly the entire time for her cleaning and exam. She even went out of her way to check our insurance to make sure he was due for a cleaning and it would be covered. (Confusion with my son having two dental plans previously). The hygienist patiently waited while my son picked out the perfect toothbrush for his cleaning bag. She chatted with him in language he understood about better brushing (which isn't easy with a newly turned 5 year old). I also watched the staff have incredible patience with a special needs client in the office that day. The child clearly had an aversion to being touched and compliant, but the staff rocked it with distractions. Dr. Criss was fabulous as well!! She listened to the problems, asked my son in his own words what was wrong and even helped us with other behavior issues (ie - finger sucking). Dr. Criss gave us tools and gadgets at no cost to take home and try. A plus was Dr. Cross grew up with our prior dentist (who's 5 hours away)! The world is a small place and we were blessed to find Dr. Criss here in Nacogdoches. I don't want anyone else to touch my son's teeth. I feel like she's set a new bar for my son to enjoy going to the dentist now.

Dr.Criss and her staff are the best staff i have ever encountered. Not only are they awesome to the…read morekids but the parents as well. I wouldnt choose any other dentist with my children teeth.

I showed up 15 minutes ahead of my appointment, aware that my insurance information wasn't pulling…read morefor them, only to realize the mistake was my own. I had been giving medical insurance information instead. So when I got there and we worked it out, I was grateful. Fast forward 50 minutes that included another patient - who arrived after me - being pulled back and zero communication from anyone in the time following, I left. According to the other reviews, I'm sure they would have been great. That's why I chose them in the first place. Communication is key, especially after 45 minutes. A simple, "There was an emergency" or literally anything would have been fine. I had nothing to do following my appointment. We're expected to show up, on time, or risk losing our appointment. It's a shame they don't give us the same courtesy.

If you value your time, your money, or basic respect, avoid this office. My daughter's follow-up…read moreappointment, recommended by the dentist, was cancelled without notice because I "didn't confirm," even though my previous appointment went forward under the same circumstances. No text reminder, no warning, nothing. When I arrived after taking off work and paying for childcare, the receptionist rolled her eyes at me in front of my child and offered no help. Only after I called back later was I told there was a same-day opening -- something they never mentioned while I was standing there. Rude, inconsistent, and completely dismissive of patient care.

Needed an emergency extraction and these guys came through so beautifully for the situation! They…read morewere professional and guided me painlessly through the ordeal! So grateful!

From the owner: Are you seeking a dental practice that can provide all the care your family needs in a warm, caring…read moreenvironment? Lufkin Family Dental serves patients in Lufkin and the surrounding communities with top quality, comfortable treatment. We offer a personalized approach to your oral health for everything you need to care for your smile under one roof. Our staff is lead by Derek Williams, DDS and takes the time to get to know our patients, explain any necessary procedures you may need and provide you with all the comforts of home. We want your experience with us to be as pleasant as possible. Every detail of our office, from scheduling your appointments to making sure you are relaxed during your treatments, is important to us. Whether you need a simple cleaning or a complete smile makeover, our friendly staff is here to help give you the smile you've always wanted while maintaining or improving optimal oral health. We offer: General Dentistry Cosmetic Treatments Dental Restorations Procedures for Children Dental Emergencies Orthodontics And more... We accept most dental insurance plans and even provide affordable, flexible payment options for non-insured patients. Be sure to visit our financials page for more information. Need one appointment for everyone? We provide family block appointments so you can get everyone in on the same day. Book your appointment online or call to schedule a consultation with us today!

Anti white, electric toothbrush upcharge, cant charge insurance correctly. Took money, argued on…read moreBBB, refused to issue refund. Just your average racist trash.

I love the staff, they made me very comfortable and I felt very welcomed! I had a great experienceread more

Dr.Hawkins ,is amazing ,she listens to her patients,l was amazed at the great quality of service…read more She is always smiling and explains everything. Best dentist in Lufkin l have ever used. Clinic is clean,and the reception from the staff is so thoughtful and cheerful. Never had to wait pass my appointment. Paula. B.

I am absolutely terrified of dentist and getting teeth pulled due to a horrific experience I had…read morewith a dentist several years ago. They were great they made me feel very comfortable and did everything they could to help me relax. They were very patient and kind about my anxiety and fears of having teeth pulled. They made me feel very comfortable and took every measure so I didn't feel any pain. Great place, great staff. I would recommend this place to everyone.

This was my second time getting a tooth implant. The first one was done 5 years ago and is doing…read moregreat. Dr Tate's qualifications and his skills are unmatched. I had an abscess in the jaw, which was dealt with nicely before I got the implant in stages. The staff is very cooperative . The conscious sedation part was so nice, I didn't even feel anything. For post operative care, Dr Tate was readily available. I'd recommended this place without any hesitation.

When my 17 year old daughter was in horrible pain from a bad experience with her wisdom tooth…read moreremoval (with another dentist), Dr. Tate saw her right away, and as a result, she had "almost no pain" the next day. She had been hurting for weeks- with pain medication- and what he did made her "all better" (her words). Cannot thank him enough! He's the best!

Dr. Ross and staff were wonderful! We were unhappy with another dentist in town, and asked a…read morefriend for a recommendation... it couldn't have went better, and I even received a compliment on how well my young sons' are brushing! That had never happened before...

I absolutely love this place, everyone is so sweet here and they do really good work and way more…read moreaffordable care here as well. they treat you so nicely and very informative. 10/10 I recommend this place to everyone. also you get a view of the outside and a cat will pop up time to time outside and it's cute to watch and focus on.

Dr Rose has been my dentist for more than 20 years. He is now my sons dentist as well. Definitely…read morethe best in Lufkin!!

Taylor is a gentleman, professional and an honest businessman. And a very good dentist with a very…read morecapable and accommodating staff.