When 2-3 people refer you to the same folks for help, pay attention. I'd already had a downer…read moreweekend at the funeral of a best and oldest friend the day of two auto break downs. The first mechanic was fine and fair but took only cash. So for the second problem I needed a Certified one approved by Endurance Warranty. I'm having to appeal both REJECTED claims with them; what a pain! But not with JOHN MARTINEZ of Auto Master. By 2:30 the same day he'd diagnosed that the key fob transponder was dead. Replaced them. And after 7 years and 234k miles, it wasn't a surprise. John took care of it and I traveled the 5 hours from home to get my car 2 days later. Super nice guy in a busy shop. (He likes classics too so you know he knows what he's doing.) Being NAVY aviation man gave him creds with me too. In my business TRUST is absolutely essential because clients rely on my guidance to avoid the nightmare of probate for their estate after they die. Dealing with an auto problem far from home is very precarious too: Who are you to trust in a far away city? It's too easy to take advantage of someone in my situation. I now trust JOHN & I believe you can as well. Straight up guy. Go see him!

Mr John can hear an engine and know what's wrong...having a u.S. Navy career in aviation mechanics…read moreand engineering, our community is blessed to have him as a solution to quality auto care. In my case, I went in to take my 11 year old Chevrolet for it's 200K mile tune up. Not only was his price on repairs very fair, he was thorough. And that professionalism, that pride in doing it right the first time is rare in today's world. An honest, experienced mechanic...Priceless.

The sign outside states that honesty is free with all service. It is a perfect way to describe the…read morebusiness- Ronnie is the owner and the will tell you lots of times that you don't need a service in in question- when you anticipated the work coming in. The work is done strictly by the book and without shortcuts or cheap aftermarket parts used that you weren't aware of. Ronnie and his lovely wife run their small, excellent shop with straightforward advice and no hidden expenses because as soon as they evaluate the problem- he will always call and let you know exactly where you stand and the work is very reasonably priced. totally trust them and have always been satisfied.

Good experience. Quick service. Expensive labor, but what's not expensive these days, am I right?…read more$330 to replace a $18 part, but I couldn't do it! Would recommend these nice folks, but call ahead to be sure there's a mechanic on duty and avail first. Thanks Northshore.

I had 2 encounters with Northshore. The first was about the check engine light. They didn't find…read morethe air leak but neither did the dealer. No harm, no foul. The second time was NOT good. My car is an old Subaru Forester with a standard shift. Last year, I brought it in to replace the clutch. They charged the going rate. After driving it 150 miles, the car cut off at an intersection. I managed to get it started and made it home. Next day, I returned it to Northshore to be fixed. Philip said, "We drove it to the corner and don't see anything wrong with it. You just have to get used to the new clutch." I got the car home without trouble but a shade-tree mechanic was passing through the neighborhood. When he looked under the hood. He immediately noticed 3 hoses were in place but NOT fastened and a long wire was left hanging unconnected under the engine. A week later, I had to rent a truck to drive a bunch of stuff to Florida. The car was towed behind the truck so I could use it for the return trip. Made it safely to Florida. After a short drive to run an errand, the car cut off again. A passing stranger got under the car and looked at the engine. He saw that some part that connects the gears had fallen a loose and was hanging crooked. So I had it towed back to my relative's house. Now the car is STUCK IN FLORIDA !!!

Beware , film flam artists, very dishonest, not outfitted to diagnose European vehicles.read more

Another great experience! Since Shawn first opened the Spartan location (when?), I've brought my…read morevehicles here for repairs and servicing. VWs, a Subaru, Sonata, EOS and even a custom PT Cruiser GT. They use proper torques and fluids, no substitutions. We stopped using the local dealers once they screwed me and/or the car warranties ran out. Just read their reviews. Once I could no longer crawl under a car or bend over backwards under the hood, I had to find a trustworthy repair shop. Every once in a while I get a second opinion but that's just common sense. Mandy runs this location tight and honestly. The prices are fair and she will work with you on parts, scheduling, etc. Thanks again!

Not sure if I did this already but the service here definitely deserves a mention. The staff is…read moreknowledgeable and if they don't know the answer to the problem - they look it up. PROBLEM SOLVERS. COURTEOUS. GOOD VALUE.

Excellent service fixed my car in a timely manner. Got me back on the road ASAP. extremely helpful…read moreorder the parts and fix within one day

My car was stalling out and shuddering whenever I slowed down. The Chevy dealer said I could drop…read moreif off but it could be several days before they could look at it. Eric answered the phone and told us to bring it right in. He looked at it right away, diagnosed the problem by plugging his computer into the dash and fixed it the same day! Highly recommend Eric's!!

I had a great experience today at Automotive Specialty-Covington and now I have a preferred go-to…read morefor all my automotive maintenance going forward. I had been told by another provider that my AC was out because my compressor was fried and that replacement would cost over $2,000. I'm not completely without experience in such matters and this just didn't ring quite right, so I sought a second opinion at Automotive Specialty-Covington. They did a complete work-up and found that the compressor was fine, but that a minor leak had resulted in refrigerant leakage. Repairs and refrigerant cost $160. I highly recommend Automotive Specialty-Covington.

Automotive Specialty of Covington is my "go-to" automotive repair shop…read more Mr. Robert Booth and his sons are top notch mechanics, who provide skilled, reliable service. I can always count on them to provide great service at a reasonable price. Best of all, they are honest! You don't have to worry about them trying to pull the wool over your eyes. You can trust them to tell you the truth. I give them two thumbs up and an AAA+ rating!

About a year and a half ago I had transmission problems with my expedition. Mike's Dependable…read moreAutomotive was suggested by multiple community figureheads. They assisted me with my repairs and offered suggestions on how to have it completed right and at the lowest cost to me. I've been impressed with their service and quality, not only with that experience but with multiple other vehicles I have taken there since my initial impression. They have always been friendly, helpful, and thorough. This is an especially pleasant experience since they also have historically had the lowest prices. I believe they are truly there to help the customer. No one is perfect, but they definitely get five stars from me because of my experiences with them and because they have always made attempts at resolution and improvement with any matter that has been brought to their attention. They have deservingly earned my business and my recommendation should anyone ask! I do not believe you will be disappointed!

If you are ever stranded out of town in need of honest, efficient, compassionate auto repair, I…read morehope you are within range of Mike's Dependable Automotive in Picayune Mississippi. AAA thought enough of this company to authorize a 60 mile tow to their shop! This is a clean, well organized business, with a hands on owner, who went well out of his way to get me back on the road and put my mind at ease every step of the way. You need additional work outside their capability, Mike will call around and make sure you are taken care of. You need a hotel during repairs, Mike will find a satisfying room at a good rate. Mike, and his countermand Mark, did everything they could to make my difficult day as pleasant as possible. I recommend this company completely.

Good work from a reputable service team. Honest and true to…read morework completion, complimentary shuttle is great. A little more communication on status could have been helpful but that's why I called and checked in. Take videos of issues before and videos of repairs completed.

WARNING TO ALL CUSTOMERS -- READ BEFORE USING THIS SHOP…read more My experience with Christian Brothers Automotive in Covington was one of the most deceptive, unprofessional, and manipulative automotive services I've ever encountered, and I want to warn the public so nobody else goes through what I did. I requested a full transmission flush & fill for my 2022 Ford Transit Connect. I was very clear about this from the first phone call. The estimate they sent even listed 9 quarts of Mercon ULV -- a quantity ONLY used for a flush. That's the only reason I approved the estimate. I do my research, I know my transmission model, and I know the difference between a flush and a drain & fill. A drain & fill uses roughly 4-5 quarts, not 9. Fast forward: I drop the van off. No updates. No calls. No delays communicated. Hours pass. When I finally check in myself, I'm told it's "almost ready." When I show up, I learn that they DID NOT perform the service I approved. They did a drain & fill instead -- without contacting me, without asking permission, and without explaining anything beforehand. They made that decision entirely on their own. When I questioned it, the tech told me, "We don't have a flush machine." The service manager backed him up. Both acted like a flush wasn't even possible at their shop. Then the owner later told me they DO have one, but "don't use it often." So which is it? Why did three different employees give me three different stories? And why did the technician proceed with the wrong job when the estimate clearly showed 9 quarts, which no competent tech would ever associate with a simple drain & fill? The receptionist also told me the original estimate had been "overwritten" and couldn't be accessed -- yet the owner claimed he still had it. Again: more contradictions and more evidence of dishonesty. Then came the worst part: They refused to release my van unless I paid for the incorrect service. I rely on this van for work. They knew it. They waited until the last minutes before closing and boxed me in. That is coercive, unethical, and absolutely unacceptable. I paid under duress because I had no choice -- and they knew exactly what they were doing. Had anyone called me, even once, to say: "We don't recommend a flush," "We don't have the equipment," "We need to change the service," I would have CANCELLED immediately. Instead, they made their own decision, provided a service I did not authorize, charged me for it, and tried to justify it after the fact. The owner's "resolution" was to tell me to bring it back so they could do the flush... the same flush his staff claimed they couldn't do, on the same machine they allegedly didn't even have. After everything I experienced, he expected me to trust them again? Absolutely not. This shop demonstrated: - False information - Contradictory statements - Zero communication - Unauthorized service changes - Holding a customer's vehicle until payment is made - A pattern of deceptive behavior among multiple employees There is no scenario where this is acceptable business practice. None. I strongly urge anyone considering this shop to think twice. If this is how they handle something as straightforward as a requested transmission service -- ignoring the estimate, ignoring the customer, altering the job, pressuring for payment, and lying to cover the mistakes -- imagine how they'll handle something serious. Consumers deserve honesty, consent, and communication. I received none of that here. This was, without exaggeration, one of the most unethical automotive experiences I've ever had. Be warned.