Alma and Leticia helped me with a deep cleaning. They were extremely helpful and did a wonderful…read morejob. Very high quality and effective cleaning, looking forward to have them help me again next time!

Alma and Leticia did a great job. They were efficient and left my apartment clean and scented. They…read morewere running late but they called me and let me know. They also asked me to inspect the work before they left. So happy that larger cleaning is completed.

Just a follow up to my first review of working with Girly:…read more I've been working with her biweekly since about October of 2022, and I am so thankful that I found her 3 years ago. She has been an absolute lifesaver, and it has made such a difference having her help with keeping my house clean. I travel frequently, spending about half the year outside of Illinois, and it is such a weight off of my shoulders to know that I never come home and worry about what state it will be in. I also struggle with ADHD, which makes creating and sticking with habits very difficult, and I have had the privilege of developing a routine to keep my stuff in order with biweekly services with her team. Girly works with my schedule and I never come back from being out of state to a home I'm miserable to be in. As for the value? While what this service provides for me is truly priceless, I do believe she is very fair in her pricing, and she delivers on what she says she will. On top of all of that, when she's here we have all kinds of great conversations, and I truly enjoy the presence she adds to my home when she's here!

Jackie cleaned up my mom's house and she arrived on time and did a great job. My mom is going to…read morehave her come monthly. Great company to work with.

Daniela was amazing. She was on time,she took her time and completed everything I requested with…read moregreat care and precision. She is great at the services she provided and very reasonable cost.

i don't believe this deserves any stars for my five bedroom two bath they quoted me $115. I'm not…read more ball so I said man I my kitchen in my dining room because I had dishes. It was actually she found trying to find any reason to make me pay $500 for two rooms and she was willing to give me a quote of 115 for 2000 ft.² con artist

I thought the weekly service charge of $185 was too high.The deep cleaning fee was perfect at $250.read more

Maria, was great!! She was able to get the job done same day, she was a true life saver. My house…read morelooked brand new and my family was so pleased. Thank you again Maria. You gained a new client

If I could give them negative stars I would. They were expected to clean my house after a guest…read morestayed at my place through the kindred app. I don't know if they did anything other than wash and fold some towels. The floors were not vacuumed or mopped (this was evidenced by the shoe prints on my living room rug). There was hair on the bathroom floor that was not mine, as well as a part of a tampon wrapper on the floor. There were crumbs and streaks on the kitchen countertops and coffee table. I can't even be sure if they changed the sheets because they didn't use the bedding that I asked them to use. The same sheets that were on the bed when the guests stayed were there when I got home. I also found long hair and a piece of a tampon wrapper on the bathroom floor. All these cleaners did was wash and fold some towels and take out the trash.

From the owner: Family operated business. We pay close attention to detail and guarantee our work. read more

Requested service from Yelp projects and Joanna responded, gave dates available and got us on the…read moreschedule. Yesterday was the cleaning and she did an AMAZING job!!! 100% worth it and she is reasonably priced. Meticulously cleaned the condo and the baseboards!! She asked a lot of questions when she arrived to get expectations which was very much appreciated. Will have her as our regular house cleaner!

Joanna was very professional and did a great job cleaning our condo. The cleaning was detailed and…read moreprecise. We have two large dogs that shed, and Joanna was able to get all of the pet hair off the floor, baseboards, furniture, and flat surfaces.

Alba was great, everything is spotless. Helped me with cleaning before a party and did great. Thank…read moreyou!

My husband booked this cleaning service for me, as I am physically disabled with a long history of…read moreasthma -- cleanliness is not optional for my health. We completed 3 appointments before I made the decision to cancel all future bookings. To be clear: **this review is about the company, not the staff.** The service was for a 2 bedroom, 1 bathroom 2nd floor apartment. **What went well:** Our first cleaner, Nora, was exceptional -- meticulous, detail-oriented, and genuinely took pride in her work. She dusted thoroughly throughout the home, including the blinds, without being asked. We requested her for every subsequent appointment and added services like oven cleaning, refrigerator cleaning, and blinds each visit. **Where things went wrong:** During our second appointment, the combination of refrigerator cleaning and full-home blind cleaning was simply too much for one session. Nora worked until after 8 PM and still left 4 rooms of blinds incomplete. No fault of hers -- I flagged to the company that booking two labor-intensive add-ons simultaneously sets cleaners up to fail. By our third appointment, Nora was no longer with the company. Our new cleaner, Flor Magaly (personable and prompt), informed me she does not dust -- she uses rags instead. It was also noticeable that she was frequently on her phone chatting throughout the appointment, which I believe contributed to her lack of attention to detail. The blinds were left visibly dusty and untouched. **For someone with asthma, visible dust left behind is not a minor oversight -- it is a health concern.** When I contacted the company for clarification, I made it clear that dusting is a basic component of standard cleaning services at most companies -- and we were paying for **premium**. It should not be something a customer has to specifically request. What I encountered instead was a representative who came across as scripted and impersonal, clearly more focused on completing her talking points than actually listening to my concerns. When I raised specific questions, they went unaddressed. She repeatedly referenced my husband's excellent review as though that nullified everything I was saying. I had to specifically ask her to pull up our **full service history** -- because she was only focused on the last appointment -- before any real context was even considered. I also made clear that while my husband books the appointments, **I am the one present during the service.** I am not one to complain about a worker who is clearly trying -- but I have every right to expect the service we paid for. What followed made everything worse: I called **4 times**, was left in silence mid-conversation **3 separate times** -- told each time it was a "disconnection." However, if that were truly the case, not once did anyone attempt to call me back. I deliberately waited each time, allotting time for a return call that never came. It was always **me** who had to keep reaching back out. I **never reached a manager** despite requesting one repeatedly. My time, my concerns, and my situation were treated as irrelevant. The staff themselves were wonderful. The company owes its customers a consistent standard and basic respect when concerns are raised. For anyone with health sensitivities considering this service -- please ask detailed questions upfront, because the answers you need will not be volunteered.