Used JDI to replace 12 windows that were 24 years old. They had the best window st the best price…read morewith excellent installation. They also replaced severe damage around several windows due to excessive moisture. Call Rex st 730-427-4477 to have a great window experience.

Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!

Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Great experience with Dan and Dave. Sales process was respectful, authentic and knowledgeable.read more

Horrible experience with this place. Ordered a door through Abraxis back in 2021 and the entire…read moreexperience was a disaster. First door arrived with shattered glass. The owner of this shop, Bob, initially seemed concerned but gave me bad direction on what to do with the door (he instructed me to leave it where it was delivered (i.e. in my driveway on a pallet), which turned out to be more than 1 month before I decided enough of this nonsense and took matters in my hand). He was supposed to be working with the delivery service and told me they'd come inspect it and take it with them. That was a lie. Shortly after his bad advice, he then went silent on me and I ended up dealing with the shipping company and door manufacturer on getting a new door. Bob was extremely unhelpful during the entire process. I had even asked for a receipt for the $900 door I paid for and after several requests, his wife finally sent one for the deposit but I never got the receipt for the final payment I made even having asking for it multiple times. Absolutely stay away from this place if you want a good experience.

We had the owner of this company (Bob) come out to give us an estimate to have a custom door put…read morein. We had some nice thick stained glass from a door we wanted to have mounted in new doors and then installed. He said they were backed up and it would be September before they could get to it. It's now October and I haven't heard a word even though I acknowledged this would be an expensive job. Not very good service in my opinion. I'd recommend to avoid this place.

We had a great experience with this company. They did a very professional assessment of our glass…read moreissue and were very prompt with replacing the window in our master bedroom. As soon as the glass came in from the order, which was custom, they got over here and put it in. Thank you!

I love this company. When I called for help, they were so accommodating and got us in quickly. I…read morejust wish I would have called them sooner. Also, they did a great job!! Can't recommend this company enough! Clu is who we worked with and he's amazing!!

Jeff Winterbottom was at our home to have him give us a quote.He seemed willing to help at first…read morebut boy were we wrong. I followed up with per his request via Text and email but haven't heard back from him. I called a week later and he actually had the guts to get on the phone, say his name and stop as soon as he realized I was the caller (who knows why?). Luckily there are hundreds of window companies out there and I guess I found the worst one in the area. IF you actually care about being treated professionally, I highly recommend going somewhere else. IF the company sends you Jeff Winterbottom, I would cancel and not waste your time.

3 Bidz replaces all of my windows 9 months ago. I have been pleased with the quality of the…read morewindows. They gave us a great offer that was substantially less than Renewal by Anderson. When there was some mis-communication regarding some last minute changes we wanted, Rusty made it right by offering us a discount. It took a while to get things scheduled last fall, but the went above and beyond. Our house has been much more air tight and efficient with Amerimax windows.

I was very pleased with the process and the ease of getting communication and pricing. I will…read moreupdate review after my consultation.

We hired Five Seasons last year to replace most of our windows for our home. Some of our windows…read morewere fairly large, and we also had two sliding glass doors replaced. So, this was a big project and we were very nervous as it was our first time doing this. From the start, we were impressed by the sales process. They went over our preferences and needs multiple times, made many iterations, and finally, we settled on the windows to replace, the style, the amount of sun filtering, etc. We chose Marvin windows as the window manufacturer, and Five Seasons then handled the installation. Now that it's been a year, we can say that Five Seasons supports their work really well. We had some problems with the hardware side of some of our Marvin windows and doors. It wasn't anything major, but things that should have been working properly. Dylan and Makayla provided exceptional support and actually rebuilt our sliding glass door locks for us, and since they did their work, the door locks have been working perfectly. The window installers, under Mike, did a great job installing windows that were large and in difficult locations. We have now had a year to see how they have held up to wind, rain, and cold weather and they are doing great. We are glad we went with Five Seasons. They were reasonably priced, installed the windows when scheduled, and have been providing excellent support.

Mike was very helpful, he not only helped me recycle some tempered glass but also helped me replace…read moresome of my china cabinet shelves with glass that was great quality and fit my price range. Will definitely be coming back!

We put a deposit down for a replacement glass in our sliding patio door on July 31st, after weeks…read moreof not hearing from them we called just to be told they would look into it and call back. They never did. Called again same thing (look into it no call back) the 4th time I called she said her kids started school and were sick sorry. Sept 12th our door was installed. No communication and poor customer service