We had a great experience with this company. They did a very professional assessment of our glass…read moreissue and were very prompt with replacing the window in our master bedroom. As soon as the glass came in from the order, which was custom, they got over here and put it in. Thank you!

I'd like to start with the positive and say that everyone I worked with at Ram Glass and been…read morefriendly, knowledgable, and professional. Ram Glass installed a glass shower door at our place in Estes Park. My wife was cleaning the glass with a cloth when it unexpectedly shattered on her. It scared her quite a bit and her arms and legs were covered with cuts and scrapes from the falling glass. I'm told this is a very rare event. Ram Glass was able to get a free glass shower door replacement from the glass manufacturer they use, but the amount they charged to drive it to our house and install it was over $400. Given what happened and given that it is a rare event, I'm surprised that they wouldn't want to take care of their customer by covering the cost of the replacement install.

Worked with Ted Rajewski at NEX-GEN and it was a good experience. He was patient with my mom, who…read moreis elderly, and went over everything with her more than once until she felt like she understood what she was getting. He didn't talk down to her or try to rush her into anything, which I appreciated. Easy to get ahold of too. Would use them again.

Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Just replaced my window wells through Colorado Custom Window Wells (www.customwindowwells.com). I…read morehad a great experience with them; they were proactively communicative, professional, and did an excellent job at cleaning up the job site. Love my new, large and clean window wells!

I am a homeowner in northern Colorado, not a contractor. I called to see if they would sell me a…read morewindow-well. The lady who answered not only told me who I should call to help me out in my area, but she also took the time to give me tips, ensuring I installed the well correctly so I don't have the same problem again. I can't tell you how appreciative I was. She was very friendly and even made some jokes about the labor I endured. Replacing a window well is not easy, and now that I know this, I would recommend having professionals do it. You can be assured that after just one phone call interaction, I will be using Colorado Custom Window Wells in the future. Thank You!

TOTALLY UNRELIABLE!!! I would have reviewed their work if…read morethey had done any, but instead they stood me up 5 times after I accepted their bid and scheduled a work date. What's worse is they don't call and say they are not coming. Each time they would call a few days later, or one time a week later, or two times they didn't call at all - I had to call them and ask why they didn't show up. The excuse was usually that they had other work that dragged over. I finally had to fire them. Don't hire this company if you want the work done in a timely manner. In fact, don't hire them at all -- you will be sorry!! I am very glad they did not get the chance to actually do the siding work at my home, as I have no doubt their work is as sloppy as their reliability.

You only need to know two things about Steve Ayers and his crew. 1) They know what they're doing…read more 2) They take pride in doing the job right! And, as I recall, Steve came over to see me the same same day I left a voice message for him. I had an estimate two days later. How often do you see customer service like that? I hired Ayers Home Repair (Ayers Construction) to to replace fascia boards, siding, repaint, and to fix the mess another contractor had made of replacing my windows. Steve used to be a home builder, so he knows every aspect of home repair. He also knows what windows, paint, and materials give you the best quality and value for your dollar. They did such a great job several people knocked on our door asking us who had done the work for us. If Steve and his crew don't do it themselves, he can recommend someone he knows who has the same high quality work ethic. (I used someone he recommended to me for gutters, and he also did a nice job). So, for painting, siding, windows, or any home repairs, I highly recommend Ayers Home Repair. In fact, I'm planning to hire Ayers Home Repair to finish my basement next year.

Rex is super cool, good dude. Window look great. No hiccups, just smooth sailing. Thanks!read more

Extreme disappointment regarding the quality and installation of the 18 Simonton windows I…read morepurchased from JDI. The overall product quality is unsatisfactory, and the installation was subpar. I continue to experience drafts and excessive noise through all the windows. The amount of noise I receive from planes (I live nowhere near an airport) and cars is crazy; it was never like this with my old builder grade windows. Furthermore, the caulking is very sloppy. The owner said he was ok with the work and threatened to place a lien on my property the day after the windows were installed if I didn't pay, even though I was not satisfied. Following the owner's suggestion, I completed a Home Energy Audit. I have attached a few photos from that audit which clearly demonstrate significant temperature differences. I have also attached videos demonstrating the air leakage using a fog machine.(I can't attach all the pictures and videos I have and would be happy to share) After I called the troubleshooter radio show, the owner sent a crew to insulate three of the windows that I felt were the worst (which helped a little). I was then asked to pay for the insulation of the remaining windows. It is unclear why new windows would be installed without proper spray foam insulation in the first place. Additionally, two of the windows still do not close or lock correctly, even after the sashes were replaced twice. Given my significant investment, this has been a regrettable experience.

Excellent customer service..reasonably priced and trustworty. Glad I chose them for this service…read moreand would recommend to friends and family. Nice people too.

Debbie is awesome. Our dog tore up or patio screen door so we asked if Debbie could replace it with…read morea screen that our dog couldn't ruin. She arrived on time and went to work putting in a new dog-tolerant sliding glass door screen that Copper, our dog can't wreck total destruction. It took her maybe under an hour and had the new screen in place. Later on Copper, our dog, tried to shred it once again with his claws, but we can't even see a mark. I recommend Debbie and Front Range Mobile Screens highly. We have a new dog tolerant screen and it cost us less than expected. Thanks Debbie!

I've worked for many company's and this one was one of the worst. he apparently hires a third party…read moresub contractor that does the work it's different every time because he doesn't pay them. they then can put a lean on your home. watch out for this guy.

In 2021 I had 5 windows installed and overall it was good. In Jan 22, I ordered 3 more windows and…read morenow I cannot get anyone in the business to respond to my emails or phone calls. I've filed with the BBB and am getting ready for small claims court to get my deposit back. 0/5 run away.

I had high hopes when I met with Dan, the marketing guy from TNT Decking about tearing out our old…read moreconcrete front porch and installing a new wood deck. He was pleasant and friendly and convinced me that his teammates did excellent work, but...marketing people sometimes spin fancy words. That's why they're good at what they do. But...Dan's teammates were NOT what he promised. I won't go into excruciating detail about all the ups and downs of the L-O-N-G process, but suffice it to say: we contracted with them in July for an October start (which was bad enough, but we knew about COVID-related delays so we were ok with that.) BUT...November came and went with no word from anyone. When I called to follow up, the Foreman acted like a whiney baby, making excuses about *how hard his job was!* - and...there were so many typos in his text, I could barely read it! Totally unprofessional on both counts. This went on a few more times: I followed up, and they made excuses for the delay. Finally, just before Christmas, they dropped off the materials at our house. We thought, "Finally!" But it was another three weeks before the crew showed up. And...when they finally did, *they had no idea* of the scope of the project! They didn't have specs, they didn't have the jackhammer they needed to remove the old concrete, and the didn't have the industrial dumpster needed to haul away the debris!! The crew left that morning, without saying a word. Just disappeared. When I called the Foreman again, another lame excuse. More delays. Early in the process, I asked Dan for his recommendations for a concrete contractor for after the deck was done. (We needed new sidewalks around the new deck.) He referred me to a guy named Eddie. Eddie made a meet-up appointment with me for an evening in September. I left work early to get there by 4:30 to accommodate his schedule, and he called me 10 minutes before I got home to ask if he could come the next night instead. I agreed. The next night? He never called, and he never showed up. Never heard from him again. By the time they finally finished the deck *at the end of January,* it was too cold and snowy for the new concrete contractor we hired to pour the new sidewalk we need, so, ever since, we haven't been able to use our front door. In and out through the garage only. When I suggested a discount on the project from TNT due to their company's several errors, poor communication, and three month delay in completing the job, they said no. Can't do that. Really...can't??? So I immediately knew my only recourse was writing a cautionary review. Note: the deck itself looks nice. But the ridiculous clown show of ineptitude we had to deal with makes me confident that ANY other decking company would have been a better choice.

TNT replaced the windows in my parent's house and it looks great! The new windows cut down on the…read morenoise a ton and make a huge difference. Professional staff and excellent consultation. Highly recommend!

We hired Tony and his brother Clemente (CP Carpentry LLC) to demolish a rotting pergola over our…read morefront door and replace it with a new cedar pergola. They did a beautiful job! They were quick to return my calls and very responsive. It was a fairly involved project as the beams in the original pergola went under the roof and attached to the house joists. They were very knowledgeable and have had a wide variety of experience, so this presented no problem for them and they were also able to reshingle the roofing that had to be removed for the project. They also gave me good aesthetic suggestions for the new pergola. The work was completed in a timely manner and they always had the area spotless at the end of a day. I will definitely be hiring them for future work at my home as their work was very high quality.

I would not recommend or ever hire Tony with Prado construction again. We hired him for several…read morereasons that he seemed like a real go getter and skilled in the trades that he presented himself being qualified to perform specific jobs. What we were left with was a multitude of problems costing us (his customer) thousands of dollars in weeks of lost time and material. 1. Tony would leave major messes and not clean up after himself from paint and drywall stains on the back patio, roofing debris all over the yard, he left our equipment dirty and would not return it clean as he received it. Many of these items he left his customer to clean up after him. 2. Tony was hired to do several tile jobs. He was close to the end on one job and was paid in full to finish as we had to leave to go pick up supplies. Well, Tony left too with our money and did not finish the fire place job. 4 months went by and we eventually had to finish it ourselves. 3. Tony was hired to do framing as he states on the side of his truck that he does construction. He built several walls, of which the main wall in the basement was a full 1" out of plumb. Another wall had a 1/2" gap between a king stud and the top plate. You could pass your hand between. 4. Tony was hired to do drywall. His drywall cuts are very amateur and we had to fix many problems around outlet boxes and corners. None of these he fixed. They were left for his customer to repair. 5. Tony pinched two wires behind drywall and one in particular he did not secure a wire in a ceiling and drove a screw through the wire shorting out the circuit. I informed Tony of these two issues and he pushed blame onto his customer as if we somehow cut the wire. 6. Tony was hired to do texture on two floors. He sped through the top floor leaving a obvious too light texture which we had 3 different textures in the house. He said he would fix the top floor but never showed up and his customer spent 3 days redoing the work over. Tony appears to do whatever it takes to get paid then vanish. He leaves unfinished work, and large messes for his customer to deal with. He is not a licensed contractor but charges like one. It is in my opinion that he is a shark scamming homeowners out of money. He can do tile decent but he is still an amateur posing as a licensed general contractor. He is doing jobs for other people that require permits and not pulling them. Do not hire this hustler.