WAS great. I visited Durham a couple times per year and would enjoy the simplicity of just getting…read moreon and off. Covered most of my transportation needs once in town. Would be nice if web services were updated. My navigator had me using...pretty silly for such a well educated town. Some web sites still exist. The visitor info center and a major hotel could not explain rationale or whether expected to return. The White House and congress should take lessons in leak avoidance from Durham's leaders.

Oh, Alexa S., I'm here and I'm ready to complain about this "free" bus. I'm pretty sure my tax…read moredollars as a resident of Durham (downtown at that) and the fact my employer contributes a major portion of BCC's operating budget so employees like me can utilize it are reasons this service is paid for and can be complained about. They've been trying to improve it by simplifying to the route to eliminate how confusing and nonsensical it was and removing the transit station stop to eliminate delays. However, it is still very delayed and the service is awful. I've tried using the bus probably a dozen times to get from Duke Hospital to downtown and I often find myself waiting 30-45 minutes. One time I literally waited so long that I started walking the two miles from the hospital to my apartment. I walked along the same path the bus takes and didn't even see a bus pass me during my walk. This wouldn't have been bad if it wasn't 98 degrees in the hot summer sun and I was in work clothes. The "average" time might be 17 minutes (doubtful), but what usually happens is the buses are so poorly planned that the two buses are literally 3 stops away from each other. So often times you're waiting a long time for the bus and another one will be right behind it. This is absolutely useless, makes no sense, and a waste of having two buses. The bus stop running at 9pm on Saturdays, which doesn't suit how much downtown Durham is growing into a cool night spot. The bus drivers are also not very helpful, they're as brusque as transit operators in a city 10x the size of Durham. Once I was walking from Sam's Quik at night and trying to catch the bus, but there is a big gap in between stops around there. A bus passed by and I had to chase it all the way to the stop across from Whole Foods on Main St before they would pick me up. Thank god for red lights! I've never seen a small city bus driver so rude that they knew you were trying to get on their bus, but tried their best not to pick you up. It was also super crappy because there's no sidewalk on that area of Main St so I was literally running in the dark through the mud to catch this bus. In summary, BCC's has bad service, the buses are poorly planned and right behind each other, and expect to wait a long time for a bus. Durham, fix this situation because it is a joke. If you need an example of what works, the R-Line in Raleigh is great and much loved.

Go triangle! Go square! Go octagon! Oh wait…read more Durham's Go Triangle bus network is a good service, but not nearly extensive enough considering how many students are in these parts, and how many people don't need to be driving around. It's still pretty cheap, the buses are shiny and new, but the schedules and routes could be expanded, and don't even try and get around anywhere late at night without a taxi. It's the same story in Chapel Hill, and to some degree in Raleigh. But when you live in one of the loveliest areas in the country, I guess a bad bus service is not really going to bother you. What bothers me though is when the bus comes way early and is long gone by the time you get there. The bus drivers are ridiculously friendly though. And so am I, if we're in my bedroom. Hint hint.

Drivers are unfriendly and often downright rude, particularly on the airport shuttle. Hire some…read moreemployees who understand who pays them.

Service at the Durham Amtrak station was excellent all around. Customer Service was friendly and…read morethe station was very clean and orderly. When traveling in the late evening, I felt safe and comfortable when traveling. Staff were excellent, trains were on time, and the trip was seamless.

This was a great experience at the Durham Amtrak station. It's convenient to locate, plenty of…read moreparking and overflow if needed. The depot is nice inside and they have staff on site to assist if needed. They did a great job of communicating when the train was arriving etc. This was a great experience.

I am freely doing this review because the service was outstanding ,would I recommend absolutely…read more Great communication regarding transportation pickup , extremely clean vehicles, very courteous and Patient;.prompt Pickup andassisted with getting me wheelchair and getting luggage into airport

I have used this service several times the last two years and it's the best transportation and car…read moreservice I've ever used. They are reliable, good combination. vehicles are clean, and there is no price gouging like the limo companies. Their prices are very fair. This is truly a great, personal driver company. As a woman traveling by myself at times I feel very comfortable with them. I will be using them for taking my elderly parents to medical appointments. I highly recommend them.

Monday-Friday 20 some people catch the bus at 6:43 AM at Southpoint Mall to go to work in Chapel…read moreHill. This morning the 7 AM bus arrived 15 minutes early and everyone rushed to get on the bus thanking our bus was early about to leave. The bus driver was outside smoking a cigarette. Finally, as he started to pull off everybody saw the correct 6:43 AM bus pull up behind us. Everyone realized they were on the wrong bus, but the driver continue driving. He told everybody it was not his job to make sure they were on the right bus. So over 20 people are late for work. I called the number to complain but I promise you nothing will be done as usual. Buses are either late or do not show up at all. We are paying customers but the company does not care.

Megabus location looks sketchy but staff is walking around constantly to help passengers. The…read moreparking at the depot is limited. The restrooms are accessible if not being cleaned at the depot. The megabus was about 20 minutes late but that was ok . Traffic is horrible in the area. The passengers loaded very quick and off you go!

This is my general review of Megabus, not specifically directed at this bus stop. The bus stop is…read moreliterally out in the middle of a street in a complex; it's not the safest place to be if you're a woman traveling alone so make sure someone comes with you to drop you off. The driver & staff at this location were awesome but the resources are terrible here. No way would I ever take Megabus to go to NC considering the unsafe bus stop situations & largely inconvenient scheduling. We actually arrived from here to DC early but you can't even get an earlier bus if you get to DC despite those buses leaving every half hour to NYC. I had to wait around 3+ hours only to have the bus I was to leave on be over 30 minutes late. After standing around in line forever, the lady at the bottom of the bus gets all pissy at me for not having upper body strength or some guy to lift my heavy suitcase up to her. When I point out that I weight about 100 pounds & can lift about 20 pounds comfortably, she says "Maybe you shouldn't have packed so much stuff." Geez, lady I only have clothing & Christmas gifts and food in there. Maybe you think I'm not even entitled to have any oxygen b/c I'm so little. Would she be telling some frail old lady this? What is she getting paid for? On the return, I had to injure myself to get my suitcase from this high distance all by myself. Chivalry is definitely dead & the customer service at Megabus offered no help at all. No partial refunds, no "we're sorry about that" or even thinking of the suggestion to let those who actually arrive at the layover early carry their ticket on to the connecting bus earlier for no extra charge. After all this, my mother (who paid for the tickets) said "We're not dealing with this for you to get here next Christmas."

I highly recommend Fuquay Transporration. Great communication and value! We had Kelly as our driver…read moreand what a fantastic young lady....she was at our house for pick up on time and again at the airport for our return. She is a very safe and efficient driver and we all felt very comfortable with her at the wheel. Again, this is a dependable company that I will be using in the future. Great Job Fuquay Transportation !!!

Always on time, professional and courteous drivers. Drivers are communicative and easy to reach…read more My go to for my ride to RDU.

Convenient way to get to Dean E. Smith Center! It's $5 for a roundtrip ($3 for one way) on a heated…read moreor air-conditioned bus with lots of seats and standing room. Information for riding on the Tarheel Check out this website for the latest information and details: http://www.townofchapelhill.org/town-hall/departments-services/transit/tar-heel-express. You can see different pick-up locations, which usually include Friday Center, Southern Village, Airport Drive (103 Airport Drive, Chapel Hill), Jones Ferry and on Franklin Street directly in front of the Carolina Cafe. Because of recent construction, busses currently do not run from University Place, formerly University Mall. Buses run every 10-15 minutes prior to and during the game (and for approximately 45 minutes post-game). The buses are color-coded so you won't take the wrong one. However, if you're confused, look for a staff member in a bright yellow vest directing people!

I have been to many different stadiums to watch many different sports and have gotten there many…read moredifferent ways. I don't think that I have ever had a smoother experience getting to and from a sporting event on public transportation as I did on the Tarheel Express. $5 bucks to get round-trip transportation to the Dean Dome (they also service UNC football games) is a steal. Parking is always a pain at a sporting event.... made even harder due to the fact that it's on a school campus. Take the bus and avoid the hassle! Everything was very efficient and orderly. Highly recommend!