WAS great. I visited Durham a couple times per year and would enjoy the simplicity of just getting…read moreon and off. Covered most of my transportation needs once in town. Would be nice if web services were updated. My navigator had me using...pretty silly for such a well educated town. Some web sites still exist. The visitor info center and a major hotel could not explain rationale or whether expected to return. The White House and congress should take lessons in leak avoidance from Durham's leaders.

Oh, Alexa S., I'm here and I'm ready to complain about this "free" bus. I'm pretty sure my tax…read moredollars as a resident of Durham (downtown at that) and the fact my employer contributes a major portion of BCC's operating budget so employees like me can utilize it are reasons this service is paid for and can be complained about. They've been trying to improve it by simplifying to the route to eliminate how confusing and nonsensical it was and removing the transit station stop to eliminate delays. However, it is still very delayed and the service is awful. I've tried using the bus probably a dozen times to get from Duke Hospital to downtown and I often find myself waiting 30-45 minutes. One time I literally waited so long that I started walking the two miles from the hospital to my apartment. I walked along the same path the bus takes and didn't even see a bus pass me during my walk. This wouldn't have been bad if it wasn't 98 degrees in the hot summer sun and I was in work clothes. The "average" time might be 17 minutes (doubtful), but what usually happens is the buses are so poorly planned that the two buses are literally 3 stops away from each other. So often times you're waiting a long time for the bus and another one will be right behind it. This is absolutely useless, makes no sense, and a waste of having two buses. The bus stop running at 9pm on Saturdays, which doesn't suit how much downtown Durham is growing into a cool night spot. The bus drivers are also not very helpful, they're as brusque as transit operators in a city 10x the size of Durham. Once I was walking from Sam's Quik at night and trying to catch the bus, but there is a big gap in between stops around there. A bus passed by and I had to chase it all the way to the stop across from Whole Foods on Main St before they would pick me up. Thank god for red lights! I've never seen a small city bus driver so rude that they knew you were trying to get on their bus, but tried their best not to pick you up. It was also super crappy because there's no sidewalk on that area of Main St so I was literally running in the dark through the mud to catch this bus. In summary, BCC's has bad service, the buses are poorly planned and right behind each other, and expect to wait a long time for a bus. Durham, fix this situation because it is a joke. If you need an example of what works, the R-Line in Raleigh is great and much loved.

The buses often leave early, which is terrible if you have to transfer. I recommend adding an extra…read more30 minutes to your travel time. Temperature control is poor. However, fares are reasonable for long distance and airport service.

Some drivers are terrible. She made us walk down the street to catch her, then fussed us out when…read morewe got on the bus today. 1:12 pm, Chapel Hill to Durham. Corner of Estes and Franklin Streets. When she stopped, she stopped up the street from the stop and made us walk up the street to the stop and then passed right by us walking. I tried to make a complaint as Ivecdone several timescin the past. They just ignored it and did not call me. Bus number 2020. Brown skin, heavy set woman with short curly hair. They charge more than any busses, but the service and drivers are the worst of all of the busses. Again, an unbelievable service from, once again. GO TRIANGLE. Terrible.

This train station was modern, clean, and so very charming!…read more I loved the history and character it holds. Highly recommend taking train from Durham to Charlotte as an alternative to highway driving! The Amtrak station has vending services and the staff here is really friendly. Plenty of places to walk and eat while you wait for the train too.

Durham's Amtrak station is ideally located right in downtown, within walking distance to…read morerestaurants, theatres, the DPAC, and the ballpark. New and clean, with bright open space. (Charlotte's much older, less well-kept station stands in stark contrast to this.) The only complaint: Parking is very limited; there is a gravel overflow lot with signs threatening towing but it's clear most cars there are not Amtrak customers; best advice is to take an Uber rather than plan to park there. We ended up taking a chance on a parking deck 1/3 mile away and hoped for the best. Apart from that: I must mention the staff in both the station and on the trains. They are friendly, helpful, and seem genuinely interested in doing their jobs and engaging with passengers. On both legs of a recent journey we were approached by conductors who seemed to be something more like ambassadors for Amtrak -- happy, wanted to talk about our trip and interests, mentioned things to see on our visit, etc. Really exceptional customer experience.

I have used this service several times the last two years and it's the best transportation and car…read moreservice I've ever used. They are reliable, good combination. vehicles are clean, and there is no price gouging like the limo companies. Their prices are very fair. This is truly a great, personal driver company. As a woman traveling by myself at times I feel very comfortable with them. I will be using them for taking my elderly parents to medical appointments. I highly recommend them.

I am freely doing this review because the service was outstanding ,would I recommend absolutely…read more Great communication regarding transportation pickup , extremely clean vehicles, very courteous and Patient;.prompt Pickup andassisted with getting me wheelchair and getting luggage into airport

Monday-Friday 20 some people catch the bus at 6:43 AM at Southpoint Mall to go to work in Chapel…read moreHill. This morning the 7 AM bus arrived 15 minutes early and everyone rushed to get on the bus thanking our bus was early about to leave. The bus driver was outside smoking a cigarette. Finally, as he started to pull off everybody saw the correct 6:43 AM bus pull up behind us. Everyone realized they were on the wrong bus, but the driver continue driving. He told everybody it was not his job to make sure they were on the right bus. So over 20 people are late for work. I called the number to complain but I promise you nothing will be done as usual. Buses are either late or do not show up at all. We are paying customers but the company does not care.

Megabus location looks sketchy but staff is walking around constantly to help passengers. The…read moreparking at the depot is limited. The restrooms are accessible if not being cleaned at the depot. The megabus was about 20 minutes late but that was ok . Traffic is horrible in the area. The passengers loaded very quick and off you go!

This is my general review of Megabus, not specifically directed at this bus stop. The bus stop is…read moreliterally out in the middle of a street in a complex; it's not the safest place to be if you're a woman traveling alone so make sure someone comes with you to drop you off. The driver & staff at this location were awesome but the resources are terrible here. No way would I ever take Megabus to go to NC considering the unsafe bus stop situations & largely inconvenient scheduling. We actually arrived from here to DC early but you can't even get an earlier bus if you get to DC despite those buses leaving every half hour to NYC. I had to wait around 3+ hours only to have the bus I was to leave on be over 30 minutes late. After standing around in line forever, the lady at the bottom of the bus gets all pissy at me for not having upper body strength or some guy to lift my heavy suitcase up to her. When I point out that I weight about 100 pounds & can lift about 20 pounds comfortably, she says "Maybe you shouldn't have packed so much stuff." Geez, lady I only have clothing & Christmas gifts and food in there. Maybe you think I'm not even entitled to have any oxygen b/c I'm so little. Would she be telling some frail old lady this? What is she getting paid for? On the return, I had to injure myself to get my suitcase from this high distance all by myself. Chivalry is definitely dead & the customer service at Megabus offered no help at all. No partial refunds, no "we're sorry about that" or even thinking of the suggestion to let those who actually arrive at the layover early carry their ticket on to the connecting bus earlier for no extra charge. After all this, my mother (who paid for the tickets) said "We're not dealing with this for you to get here next Christmas."

Always on time, professional and courteous drivers. Drivers are communicative and easy to reach…read more My go to for my ride to RDU.

Fuquay transportation has been reliable and always on time with great communication for any changes…read moreto our trips. We far prefer their service and drivers to Uber or Lyft

Convenient way to get to Dean E. Smith Center! It's $5 for a roundtrip ($3 for one way) on a heated…read moreor air-conditioned bus with lots of seats and standing room. Information for riding on the Tarheel Check out this website for the latest information and details: http://www.townofchapelhill.org/town-hall/departments-services/transit/tar-heel-express. You can see different pick-up locations, which usually include Friday Center, Southern Village, Airport Drive (103 Airport Drive, Chapel Hill), Jones Ferry and on Franklin Street directly in front of the Carolina Cafe. Because of recent construction, busses currently do not run from University Place, formerly University Mall. Buses run every 10-15 minutes prior to and during the game (and for approximately 45 minutes post-game). The buses are color-coded so you won't take the wrong one. However, if you're confused, look for a staff member in a bright yellow vest directing people!

I have been to many different stadiums to watch many different sports and have gotten there many…read moredifferent ways. I don't think that I have ever had a smoother experience getting to and from a sporting event on public transportation as I did on the Tarheel Express. $5 bucks to get round-trip transportation to the Dean Dome (they also service UNC football games) is a steal. Parking is always a pain at a sporting event.... made even harder due to the fact that it's on a school campus. Take the bus and avoid the hassle! Everything was very efficient and orderly. Highly recommend!