If I could give John Rowen ten stars, I would. I stumbled onto his shop by pure coincidence and it…read morewas the best luck I could have had. John is an honest, highly skilled artisan who went completely above and beyond for me. He bypassed the standard retail assembly line to customize a premium, beautifully set up Eastman VL210 outfit that plays like an absolute dream, that was way beyond my expectations within my budget. He prioritizes his workbench time for his clients and handles his craft with a level of care you simply cannot find anywhere else. I am incredibly grateful for his guidance and will be a customer for life.

John is the best in the business. He has worked on my violin several times since 2017 doing various…read morecleanings, replacing fine tuners, re-hairing the bow, etc. His consultations are always accurate and efficient and his prices are VERY reasonable for his expert services. John is a highly regarded craftsman in his field and many of the country's top musicians go to John to work on their instruments. His turn around times are very quick and he always handles the instrument with the utmost care and precision. Highly recommend him for work on any string instrument.

Ryan did a fantastic job repairing the bridge on my Martin DCXE. The instrument was fairly bowed…read morefrom humidity despite its composite body, and this had caused the bridge to come off. He needed to adjust the frame and researched what glue Martin uses on their composite material. His pricing was more than fair, the turn around time was less than 2 weeks, and he even restrung and ensured the overall structure of the instrument was in good shape. It sounded and played better than it had in years. He discussed the problem with the bridge with me at length, and stated that if the quote would be exceeded, he would call (the actual price fell well below the top quote value). I'm definitely bringing my guitars back to Equilibrium for all of my repair and check-up needs.

I've had the pleasure of working with Ryan at EQ Repair a few times now and I've always left as a…read moresatisfied customer. Most recently, he replaced a licensed Floyd Rose bridge on my Jackson DK2S with the real one. He also changed the bridge pick-up. Before, he also helped with a similar bridge replacement on my Japanese Jackson SL3 and replaced all pick-ups with a new set. The work he does is amazing. When I leave my guitar with him, I know I'm going to get great service. But what I most appreciate is the communication. He always contacts me to let me know what's happening and if he runs into an issue, he'll always come to you with alternatives so you can choose what you want to do. I'm a happy customer and I will definitely be back whenever my guitars need some professional attention.

I have had nothing less than a great experience. The owner Joe sold me a guitar at a reasonable…read moreprice. I am a beginner so seeing the reviews that their are no guitars for beginners is just not true. What is true is they do not sell $250 guitars that will break any beginners groove in about a week. I got a Martin guitar for less than $750 bucks, Joe also gave me a discount code without me asking for it. A couple of weeks after the sale one of the strings broke, I called, Joe told me to come on in. I got a coffee at the shop next to his, by the time I got my coffee my guitar was fixed at no charge. Really great place. I do not write allot of reviews but when deserved, its my privilege. PJM

My guitar duet partner and I purchased 5 acoustics from these guys throughout the 90s. We also both…read moreplayed classical guitar guitars and are serious players. We went in there the last time to check out classical guitar and we're treated so rudely we never went back. I was astonished And I should say every time that I bought a guitar there I felt uncomfortable. but at the time they were really the only game in town for Taylor guitars. I don't know if it's changed, but I heard that the guy that used to work at the front is part of ownership so I'm not sure anything's changed. The individual was not particularly friendly. I felt sorry for him in a way - kind of a dour dude. I hope for new folks going there it has warmed up a bit. i'm a southern boy and not originally from Massachusetts but it get kind of cold up here if you know what I mean.

Needed a pickup swap & setup on a used guitar I bought elsewhere. Eddie charged less than my usual…read moreluthier, and promised a next-day turnaround (which is quite rare). In addition to typical setup work, Eddie replaced some worn screws and fixed a few minor things - which is really appreciated. And it was timely, as promised. He gave some good advice for aftercare, and the guy is very passionate about the work. My guitar plays and sounds amazing. Really happy with the value and experience!

This past January I had an itch to get back into playing. I stopped into Carlinos after working for…read morethe last couple of months passing Eddies store. He had a beautiful Charvel. I looked and bought it. It was late at night. I paid for it and was told to come back Monday. He needed time to change the strings before he let it leave his shop. Monday turned into Next week. Stop by again and he tells me it's not ready yet. Came by to pick up the guitar after two weeks of waiting to replace the strings. To my amazement it's now missing two knobs. He said he would order it from Charvel. Take the guitar home he never changed the strings. 8 weeks later no contact from Ed telling me the knobs are in. After exchanging nasty text messages I drove up to Danvers at Guitar Center and they hooked me up on the spot with aftermarket knobs. 1st impressions of Eddy. He comes across as a very nice guy. Personable, shared some good stories. As it turned out we knew some of the same people.....after reading reviews here the results are the same. I understand he is on his own and overwhelmed. I get that. I am in the Plumbing Business and get overwhelmed sometimes. Only Ed knows why he does what he does to some of his customers. I wish him all the success but I know I will not be back.

Dan did great work on an old Yanagisawa soprano. I've only been to Dan once, but I know he's got…read moreyears of experience and clearly is exceptional at his trade. I recommend Dan for anyone looking for instrument repair.

Dan did a really nice job completely overhauling my Boosey & Hawkes clarinet, which had been…read moresitting gathering dust for over 25 years. It plays like new now and I'm excited to get back to making music again now that I'm retired! The price was very reasonable, and he also gave me a loaner clarinet to use for a few weeks while he was working on the repairs. Dan has been doing instrument repairs for many years. I can see based on the work he did on my clarinet and the fact that his workshop is stacked to to the brim with instruments that he is clearly a master at this trade and the go-to guy for repairs.

if you're a guitar enthusiast, this is the local store for you. they have a wide selection of…read morevintage guitars of all types and ranges, but their claim to fame is repaid and customization. every guitar fiend i know in the boston area knows mouradian guitar, and always checks with them first.

Since they opened have always trusted The Mouradian guitars with my Basses. I recently brought my…read moreacoustic in to have the action lowered and neck adjusted and couldn't be happier with the result. Friendly , quality work,knowledgeable and affordable.

How is this possible??!!!…read more Unbelievably stocked guitar store and repair shop. Here in little old Wilmington. You can even get guitar lessons!! I could spend all day here listening to Gino Stories. I brought a 40-year-old bass here because the guitar tech in the back of the shop is phenomenal and regionally renowned. If not nationally. Despite being completely booked, he found time to tune it up a little bit and give me some great advice on my next purchase. I found this place on the recommendation of a small store in woburn center. The front of the store is all guitars and gear and gino. Yes there is a Gino at least I think that's his name. There are probably at least fifty or seventy five beautiful guitars and basses for purview and plucking, but you have to be very careful. Gino provides a great illustrious story for each instrument. And will talk endlessly about them. You can tell that he is a consummate guitarist end musician. Very outgoing. And communicative. I bought an old Ampeg cabinet a pedal and a soft-case for my bass. Very reasonable prices. Very reasonable advice. Fantastic selection. Not to mention the genius in the back of the store that can find a fix for anything and knows everything about anything guitar. Easily worth a 45 mlnute or more long drive to get here. You won't be disappointed even if you walk out of here empty handed. The place is a music school, museum and an ICU for stringed instruments electric and acoustic. One of a kind without a doubt. Is it the eighth wonder of the world? Probably not, but definitely belongs in Ripley's. You'll see, check it out

Thank you again Gino for a great experience with guitar lessons and the guitar you sold my son.You…read morewere a great mentor for him and your passion for the trade is evident. He enjoyed the laid back atmosphere and the fact that you got in there and jammed with him was very fun to watch.

I took my baglama (a smaller version of a bouzouki) here for a string and received a complete tune…read moreup of a low grade instrument (this guy builds beautiful ones from scratch!!), and really a lot of love. This place is a treasure.

Chris is amazing - I brought my violin and in no time my bridge was fixed and the instrument…read moresounding great! He also really kindly cleaned the instrument.