Our flight was delayed about 2 hours, and we arrived on July 21st around 3:30 AM. Terry from the…read moreWest Michigan Car Service was already at the GRR airport, ready to pick us up. Both Greta Hun and Terry were pleasant to communicate with and helpful. I'm delighted to find them here on Yelp to solve our dilemma of arriving late at night. :)

I received an immediate response, asking for a phone consolation to firm up my request and a price…read more At their request I immediately provided my phone number. Never heard another word.

I really enjoyed the trip from Battle Creek, MI to Lansing. He was very professional and ON TIME!!…read moreThe conversation we had was very knowledgeable and informative. He has GREAT ENERGY and an AWESOME attitude. He's by far THE BEST and I wish him much success in his company. If you're looking catch a shuttle in the Battle Creek/Kalamazoo (Michigan) area, he's definitely your guy! Give him a call, I PROMISE you will NOT be disappointed!! -Mr. Fletcher

Called vannies to go from holiday inn to firekeepers. Lyft prices were about 35 for three cars. On…read morephone he told me "can do it for about 25." Confirmed amount of 25 over phone to which he said yep. Told me "20, 25 minutes at most." Called him 40 minutes later for eta. "5 minutes, give or take." 15 minutes later he arrived, so 55 minutes after original call. At drop off charged 45 dollars. Was friendly, but obviously lied to get customer. Stick to lyft, since they have published prices.

He forgot to pick me up on 12/1. Very disappointed. I had to call an uber to be ontime to my…read moreappointment

September 14, 2019 Trip to the MI Flyer in East Lansing from…read morethe Groesbeck area. He was here within 5 minutes. He was very courteous and friendly. Got right out to load my luggage. I felt safe and comfortable during my ride. I felt the cost was fair. I will need to go again in December, I will be calling LM Cab.

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

This is a great option for getting to and from the Detroit airport. On a recent trip, we used the…read moreFlyer to go from Ann Arbor. At the time of this review, it was $15 per person. It was inexpensive (compared to Uber or taxis), clean, comfortable, and punctual. The driver was professional and friendly. The ride is comfortable and clean. The bus also has wifi and outlets for charging your phones. The pickup spot for Ann Arbor is conveniently at the transportation center downtown Ann Arbor.

My husband and I were in Kalamazoo working for the week and needed a cab service so we found…read moreRoberts and we were so happy we did. We will forever use this guy in the future! Safe driving, Clean ride and great conversation!! Thank you Roberts Taxi for all of your help! We are grateful for you!

This company is horrible. In October 2023 requested a ride from my home in portage mi to Western…read moreMichigan University Main Campus on behalf of my daughter, the cost was $30. Just 3 weeks later, I requested another ride from my home in Portage, MI to Western Michigan University, Main Campus, and the price increased to $40. I asked why there was a price difference and the person I spoke with stated that from my home to the university was 15 miles, however, just 3 weeks prior, the same person stated that from my home to the university was only 10 miles. This company is price gouging people. Stay clear of this taxi company.

Friendly, professional driver arrived exactly on time and ensured the path was clear for me to…read moreenter the car given all the snow accumulation. Trip to GRR airport was quick, the vehicle was clean, our conversation was pleasant and drop off was right at the door for my airline. Will definitely use this service again. Should have requested the driver's name so I could request him when I next visit my family.

Express Executive Cars is perfect for my Airport transportation!! I have been struggling and…read moresuffering with Uber and Lyft unexpected exorbitant surge pricing, not showing up or "no drivers available" for years trying to get to/from GRR Airport. I ended up in panic mode all the time dealing with underdeveloped ride share in Grand Rapids. Now that I have found "V" my problems and headaches are over. Thank you V for your prompt professional service in clean late model vehicles. Finally looking forward to Air Travel again now that getting to and from the Airport is pleasant, stress free and ON-TIME!! Thank you V !!!

Wow. Could not possibly be less professional. Scott Smith emailed a quote for an event. I tried to…read morecontact him for a week, to give a deposit, through email text and calls. He forwards his calls to his drivers, who know zero about the schedule or taking a deposit. The day of the event, he finally emails me to say there is no availability. Really??!!

Horrible! My…read moreexperience began really well - the company quoted a very fair estimate and seemed great/helpful during the planning stage of our event. I had arranged for an 11AM pick-up for our party of 13 people to take a wine tour in Southwest Michigan. At 11:15AM, the driver had not arrived yet and I began calling the company and "Scott, the Manager" - only to receive voice recordings from each. At approximately 11:30AM, I received a "txt message" reading - "Sorry, our shuttle bus broke down on the highway. It is not good. The turbo blew. All we can do is refund your deposit. Sorry." No one from the company had the courtesy to call me and personally apologize or offer assistance to find another option for our wine tour transportation, which was an activity we had planned our weekend around --- we had traveled to SW Michigan from out of town to celebrate our friend's wedding engagement. This company may be cheaper than a few other options out there, but please note - if an unforeseen "break-down" occurs, this company will leave you hanging... not what I would want anyone to experience for a wedding/special event of any kind. Use at your own risk. (Also, I have not received my deposit back yet... another frustrating aspect of this situation.)

The first few times we called life care their EMT's were great i have NO issues with them but 2…read moredays ago we had to call them for a NONemergancy.When we called for the ambulance we asked do we tell you where we want him to go? they told us NO tell the driver. So when the ambulance "team" got there they asked us where do you want us to take him? I said Hillsdale. The male stated well that aint gunna happen, then i said again I want him to go to Hillsdale he turned his back on me walked out of the room saying NOT gunna happen then he turned directly around came back into the room and proceeded to LIE to me saying Hillsdale is full so is kalamazoo and marshall. So I told dad if they dump you anyplace other than Hillsdale you tell them you want to be seen in Hillsdale. As i was telling dad for the 3rd time (he has memory problems) The male raised his arm in the air with his thumb up yelling at me "OK !OK! WE GOT IT! WE GOT IT! I told him to STFU while watching him drop the blanket on the wet ground then put it over dad. The girl all she could do was giggle spuring the male on. So if the male had it as he said WHY DID THEY DUMP DAD OFF AT PROMEDICA? I WOULD REALLY LIKE TO KNOW SINCE IT WAS NONEMERGANCY HE WAS HAVING NO CHEST PAINS AND HE WASNT COMING FROM A NURSING HOME? Also Ive been told on MANY occasions that life care has nonemergency transport to doctor appointments Why did the girl i talked to tell me there is no vans or ambulances here that do that? Im sure life care is gunna charge dad for those 2 emt's LAZINESS /NEGLEGENCE even though they did the bare minimum guess they thought sitting outside of westside shell was better than doing their job.those 2 are a liability maybe you should see to hiring older people (like the ones that came the first 3 times) because those young ones are TERRIBLE! DO BETTER LIFECARE

AWEFUL!!!! when my grandma fell and broke her hip it took over two hours for an ambulance to come…read moreto our house. When they got there they seemed annoyed about having to come. The emts picked her up and put her on their stretcher without giving her any pain medicine. The doctor at the hospital said that the way they mover her caused her hip to break even worse. If I ever have to call 911 again I will ask for a different company even if I have to wait.