Our flight was delayed about 2 hours, and we arrived on July 21st around 3:30 AM. Terry from the…read moreWest Michigan Car Service was already at the GRR airport, ready to pick us up. Both Greta Hun and Terry were pleasant to communicate with and helpful. I'm delighted to find them here on Yelp to solve our dilemma of arriving late at night. :)

I received an immediate response, asking for a phone consolation to firm up my request and a price…read more At their request I immediately provided my phone number. Never heard another word.

What a nightmare! I was scheduled for a ride to the airport. They never showed up! I was told they…read morehad tried to call me the day before and because I didn't answer they canceled it! and they had a real attitude about it too! Completely unprofessional and down right rude! If it hadn't been for my realtor stopping by I would have been stranded as I had just had my car picked up and shipped to California ! When in doubt call an Uber out of Kalamazoo! They were unopoligetic and simply didn't care! They assume they are the only show in town so they can treat people so horribly but you can always get an Uber from Kalamazoo! they are also outrageously priced! I needed transportation to the court house once, 6 miles away and because they went the wrong way I was charged $18.00.

Wow. Could not possibly be less professional. Scott Smith emailed a quote for an event. I tried to…read morecontact him for a week, to give a deposit, through email text and calls. He forwards his calls to his drivers, who know zero about the schedule or taking a deposit. The day of the event, he finally emails me to say there is no availability. Really??!!

Horrible! My…read moreexperience began really well - the company quoted a very fair estimate and seemed great/helpful during the planning stage of our event. I had arranged for an 11AM pick-up for our party of 13 people to take a wine tour in Southwest Michigan. At 11:15AM, the driver had not arrived yet and I began calling the company and "Scott, the Manager" - only to receive voice recordings from each. At approximately 11:30AM, I received a "txt message" reading - "Sorry, our shuttle bus broke down on the highway. It is not good. The turbo blew. All we can do is refund your deposit. Sorry." No one from the company had the courtesy to call me and personally apologize or offer assistance to find another option for our wine tour transportation, which was an activity we had planned our weekend around --- we had traveled to SW Michigan from out of town to celebrate our friend's wedding engagement. This company may be cheaper than a few other options out there, but please note - if an unforeseen "break-down" occurs, this company will leave you hanging... not what I would want anyone to experience for a wedding/special event of any kind. Use at your own risk. (Also, I have not received my deposit back yet... another frustrating aspect of this situation.)

My husband and I were in Kalamazoo working for the week and needed a cab service so we found…read moreRoberts and we were so happy we did. We will forever use this guy in the future! Safe driving, Clean ride and great conversation!! Thank you Roberts Taxi for all of your help! We are grateful for you!

This company is horrible. In October 2023 requested a ride from my home in portage mi to Western…read moreMichigan University Main Campus on behalf of my daughter, the cost was $30. Just 3 weeks later, I requested another ride from my home in Portage, MI to Western Michigan University, Main Campus, and the price increased to $40. I asked why there was a price difference and the person I spoke with stated that from my home to the university was 15 miles, however, just 3 weeks prior, the same person stated that from my home to the university was only 10 miles. This company is price gouging people. Stay clear of this taxi company.

I called to get a quote and he said what's your budget and I said $150. Without telling me what he…read morewould charge me, he said oh you got the wrong number must be? I get that you have a price, but ask me for my budget and tell me i got the wrong number. Simply give me a quote and let me decide if I can afford it.

From the owner: Contact LIM-OH of Battle Creek to experience great limousine service - Casino Trips - Brewery &…read moreWine Tours - Sporting Events - Concerts - Weddings - Anniversaries - Divorces - Birthdays - Prom - Homecoming - Bachelor & Bachelorette Parties - Airport Transportation - Private Events