December 12, 2025 It…read moreis with GREAT please to write this review! If you are looking for transportation locally, to the airport.... I would recommend "B Wright There Transportation" to anyone or any business. They are very professional, courteous and kind. Due to the very bad weather that we have experienced in the past week, the ever changing weather prediction and a flight leaving out of Grand Rapids at 4:ish a.m. the following day we reach out to "B Wright There Transportation". I called their business phone number at 6:00 a.m. !!! The owner answered the phone (not a recording) with a pleasant voice and willingness to pick up at 3:00 a.m. the next morning. I want to leave an awesome review and a much deserved review. These days it is rare to receive great customer service. Thank you so much!!!! Tamera Hill

I called B Wright There Transportation yesterday, for a ride to the airport today. Keith, the…read moreowner, was wonderful. Halfway to the airport I realized I had my sister's car keys in my pocket and I asked Mr. Keith if he could return them for me and I would pay him for the trip back to my sister's house after he dropped me off at the airport. Mr. Keith is an angel and refused to accept payment for returning back to my sister's house. Aside from being a great human, B Wright There was punctual, picked me up right on time and got me to the airport on time and I'm really glad I found this company. I recommend them to anyone who needs a ride and I will definitely be using this service the next time i'm in town.

Our flight was delayed about 2 hours, and we arrived on July 21st around 3:30 AM. Terry from the…read moreWest Michigan Car Service was already at the GRR airport, ready to pick us up. Both Greta Hun and Terry were pleasant to communicate with and helpful. I'm delighted to find them here on Yelp to solve our dilemma of arriving late at night. :)

I received an immediate response, asking for a phone consolation to firm up my request and a price…read more At their request I immediately provided my phone number. Never heard another word.

I moved to MI without a car, so since living here I've tried multiple cabs in kzoo, the bus, and…read moredesperate pleas to friends. I was skeptical to get into Uber because some of the business overall practices of their CEO are questionable, but with no decent cab company in town and an urgent appointment I was stuck. I took my first two rides today and it was great. There is some learning involved as most of the drivers are going to be new to the system, but I waited all of 4 minutes for my first ride and only about 15 or so for the second and the extra time was only because I was in a hard to find spot in the hospital complex. The app let the driver call me, explained where I was at, and we were on our way. The other cab company I often used would have me waiting for an hour or more at times and half an hour minimum. And those cars were sometimes very questionable. The Uber drivers were polite, friendly, and the cars were clean and sturdy. The reason I'm writing a review is in hopes that more people will try it to get more drivers out there and really get Uber going in kzoo.

uber/uber eats no diff they refuse to help you with a messed…read moreup order even though you spend a lot of money there and rarely complain

I was in Kalamazoo for a night a couple of weekends ago and when I asked the guy at the desk at my…read morehotel about a taxi referral, he directed me to Godspeed.... Pros: -The cab pretty much arrived on time (not going to sweat 5 minutes). -Cab was clean. Cons: - I made the mistake of telling the driver that I was from Chicago and I'm pretty sure I received the "Big City Special" as a result. I was, needless to say, flabbergasted when we arrived at my destination, which was less than 10 minutes away and roughly 4 miles, and was told the total was $18. EIGHTEEN DOLLARS? That was at least double what I'd have paid here in Chicago, so if this guy assumed I wouldn't bat an eyelash at the heavy price tag, well, he was wrong. -There is no meter, at least not in the cab I was in. So, I'd be willing to bet that these drivers just make up the rates as they see fit. On the way to the destination, I had asked how difficult it would be to find cab late-night. The driver gave me his personal number and said he'd give me VIP treatment, to call him when I was ready. My bad, but by the end of the night, after a long day of driving and a few drinks in me, I didn't feel like screwing around with hunting down another cab (and who knew who much it would cost, anyway?), I called him. He came and picked us up (my boyfriend was there this time around) and took us back to the hotel. This time, to no surprise, the total was $19. He explained that it was an additional dollar due to the extra person and made it very clear that he "wasn't trying to rip us off". Conclusion: Don't. Or, if you absolutely have to, don't say that you aren't from the area, although, judging by the other reviews, that may not make a difference, anyway.

I took a cab home from a bar last night. The fare was $6 for two people (0.9 mile ride)…read more Today I took a godspeed cab back to my car. When we got to my car, the driver said, "that will be $8. Uhh, $10." So I paid him and tipped him. I feel like I tipped him for ripping me off.

I can't say enough good things about this service. I fly out of O'Hare frequently and Max Transport…read moreis reliable, affordable, and makes the trip much less stressful. For the cost of airport parking I can be dropped off and picked up at the terminal! I don't think I will ever drive myself to the airport again! We had a large group and they were able to accommodate us.

Max is the man!! I wouldn't normally write a review about a car service, but I had such a good…read moreexperience that I just had to do it. I flew to visit my brother and help buy stuff for his apartment. On my way out, I got the extreme pleasure of getting a ride with the actual Max, the same one in the company name (the head honcho!). He was extremely personable and had a very warm heart, and I could tell deeply cared about his customers, and that it was something he truly loved to do. After using Ubers for almost a week it was actually a nice breath of fresh air. I look forward to going again when I am in the area next!

My driver hit a dog during my ride, and while I'm not sure of the outcome, it appeared to be a…read moreserious (potentially fatal) injury. I was also concerned that the driver was frequently distracted by his phone-making calls and texts, as well as scrolling-for much of the drive. It was a very disheartening experience, and I believe it could have been avoided if the driver had been more attentive. Based on this experience, I won't be using South Bend Taxi again. EDIT: I've read the owner's response and would like to clarify a few points. The accident occurred on an empty street around 5:30 AM with no traffic, and I was the one who contacted the police. We resumed our trip after the officer arrived and the police report was completed, as the officer said that an insurance claim couldn't be filed if the driver left prior to completion. I can't say I noticed if the neighborhood was "sketchy" as the response claims, but I'm also not certain I see how it's related to the incident. While I've had several successful rides with this company in the past, I've consistently observed drivers using their phones directly in hand, not via Bluetooth. Regarding reimbursement, I had not been informed of any prior to reading this reply; the owner simply asked me to reach out, and when I called, I received no response. Unfortunately, the company's reply seems to misrepresent the situation at certain points. I'll add a star to my rating because I appreciate the positive experiences I've had previously and can confirm that I've had good customer service in the past, but I remain concerned about the recurring inattentiveness I've witnessed while riding with this company

Scheduled a taxi pickup online but the driver never arrived at the scheduled time. When I texted…read moredispatch for an update, I received no response at all. Had to book a Lyft instead to get where I needed to go. Would not recommend this company if you need dependable transportation.

Friendly, professional driver arrived exactly on time and ensured the path was clear for me to…read moreenter the car given all the snow accumulation. Trip to GRR airport was quick, the vehicle was clean, our conversation was pleasant and drop off was right at the door for my airline. Will definitely use this service again. Should have requested the driver's name so I could request him when I next visit my family.

Express Executive Cars is perfect for my Airport transportation!! I have been struggling and…read moresuffering with Uber and Lyft unexpected exorbitant surge pricing, not showing up or "no drivers available" for years trying to get to/from GRR Airport. I ended up in panic mode all the time dealing with underdeveloped ride share in Grand Rapids. Now that I have found "V" my problems and headaches are over. Thank you V for your prompt professional service in clean late model vehicles. Finally looking forward to Air Travel again now that getting to and from the Airport is pleasant, stress free and ON-TIME!! Thank you V !!!