I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

We called this Company at 9:30 pm and they answered and we set up an appointment for the next…read moremorning after we determined it was a non emergency. They came at the appointed time and pumped out our septic. They made sure everything plumbing wise was functioning properly before they left. Not only great services, great manners they charged up less than HALF what we paid the last time with another company. If you want fast, efficient, cost effective affordable service this is your Company !! Thank you !

This is a horrible so called business. The idiot could not even find the septic tank in our yard…read more He charged us a $100.00 for digging for 15 minutes. We requested our septic tank to be flushed out. Do NOT HIRE THEM Ever!!

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.

I called A-1 last week and scheduled an appointment with Scott for Monday this week after 10. He…read morecalled just after 10 and told me he was on the way. He showed up with a shiny truck and a smile on his face and did a great job for a fair price which we agreed on beforehand. He also recommended a better monthly maintenance product that is commercial and less than the one we were using. I would recommend him to any of my friends.

I can't say enough about Scott and Terry. They helped us when we couldn't get anyone else to. They…read morewere completely honest and trustworthy. The price was very reasonable too. It's nice to be able to use our toilets again!! Thanks guys.

I can't believe we've lived here long enough to need ABC Septic THREE TIMES. But every single time,…read morethey've come out immediately and gotten the job done. And every time, I make a note to call in three years before it's an emergency. I always procrastinate... I just made a note to call in December of 2026. If we move before then, I'm leaving their card for the next owners. We recommend these guys all the time. They are 100% the best!!!

Used ABC for the second time in 4 years and as before they call you back immediately they're out…read morethe next day and they found that we had to have our pump replaced as our alarm was going off they immediately had it fixed the next day and we were set to go highly recommend these guys.

I left a message with Maxwell and they called me right back. Friendly and courteous. To my surprise…read morethey were able to come out the very next day. Fred was their driver who was both professional and incredibly friendly. He was in and out in no time and said that he had to do so little digging that he would not charge me for it. Fred gave me some great tips on how to treat the septic tank. It was a very pleasant experience around a very unpleasant topic. Highly recommend Maxwell.

We had a fairly urgent matter and every septic company we called was 5-6 days out. Maxwell septic…read morewas able to come the same day and handle our problem immediately. Our technician, Ryan, explained the issue and proposed resolution. Ryan got the job done in less than 2 hours.

Excellent service! The technician was very informative and got the job done asap, no one likes cold…read moreshowers!

Great work and quick turnaround. Their scheduler was so kind and easy to work with. However, be…read moreaware they do not waive the service fee, and they charge a 3.9% credit card fee. So it added $117 to my bill.

I am so glad we found Rooter-Man! Originally found him through our real estate agent during an…read moreinspection on a house. Adam came out and not only performed professionally, he exceeded expectations to the point where he is now our first-choice option when anything arises. Professional, knowledgeable, honest, clear - he explains everything, uses cameras and pictures as needed to make findings understandable, has upfront, competitive pricing, and has never tried to "upsale" or push services. Having always had sewer service, buying into an LPP Septic system has meant a learning curve for us, and rather than take advantage of that for profit, Adam has been more of a teaching partner, helping us understand how to manage and care for our system rather than to remain some dependent customer. Rare in the world of service and contracting, and definitely made loyal customers of us. Highly recommend if you are looking for someone in Williamson County or the Nashville area.

Paid $14,200 for septic installation. The work was left…read moreincomplete: improper grading, drainage issues, buried septic lids, construction debris left on site, and the property was not restored to its original condition. The contractor repeatedly failed to show up on scheduled dates and did not pick up my phone number or follow through on commitments. Additionally, the inspector documented that the crew improperly excavated into the designated secondary soil area during installation. I gave them multiple opportunities to correct the issues, but no action was taken.