Don't see Dr. Helen Sergerie at Sagewood Dental for a serious problem, she can't do anything. At…read moreleast that's what she told me! About 6 mos ago,I came in for a cleaning and check up, which was fine. A week later I developed severe pain in a back molar that already had a root canal. Dr. Helen Sergerie diagnosed an infection and prescribed an antibiotic and told me the only tx was to pull the tooth. I asked her multiple times, isn't there any way to save the tooth? No, she said , it must be pulled and sent me to an oral surgeon. I was told the surgery involved IVs, implants, tooth replacements and 6 mos before I would be finished. I went home to consider and took the antibiotics for 4 days and when I was still having pain, I called Dr. Helen Sergerie to ask if another antibiotic would be more effective. She said, Sorry, there's nothing more I can do. Wow, never got that from a Dr before! I finished taking the antibiotics and every day used alot of Listerine and the infection with its pain went away. I wasn't sure about all that other tx so waited to see how the tooth did. 6 mos later, no problems but I needed another teeth cleaning so stupid me, went back to Sagewood. Yup. Got another infection with that same tooth. Well I couldn't believe that my tooth couldn't be saved so I went to my previous dentist at Sterling Ridge Dental. One look and Dr Cope said, absolutely, that tooth can be saved! He sent me to Advanced Clinical Endodontics, (ACE) and sure enough they performed a re-root canal and prescribed strong antibiotics and finally cleared up the infection and fixed the problem with the tooth. One day! Not 6 mos! Stay away from the revenue focused, Dr. Helen Sergerie.

I do not dispute the skill of the dentists I have used, and I have been absolutely more than happy…read morewith both Dr. Solomon and Dr. Sergerie as dentist. They are both very meticulous in everything they do. However, their billing department is less than ethical. Do not ever take their word for what you may owe after insurance is applied, even if they say that they ran it before your visit and are sure that the amount you are paying will cover the bill. Before my child's appointment, I had them run not one, but two, insurance coverages, so that on the appointment day I would have a true balance. The office personnel who handled this for me told me I was probably over-paying a bit for these services, but I went ahead and paid them close to $2,000 (after all, they told me that they had run both insurances, and this would be close to the amount that would be owed). Six months later, I get a bill for almost $350. At first, I thought this was just a mistake or some lag in either insurance payment or accounting. I know this can happen. For months a notice simply showed up through text message- no call, no explanation for the payment request, nothing to explain what had happened after such a long lag. Of course, I would not have normally expected a personalized call over invoicing but given the lengths I went to (since it was such an expensive visit) in order to ensure it was budgeted for, this bothered me. Finally, I picked up the phone and called them. They said they would look into it and call me back. No return call. The month passed and so I believed it had been resolved through insurance- a mistake, but, again, a text message for an unpaid invoice arrived. I immediately called the office to find out what had happened. The office person put me on hold and then returned to tell me that one of the insurances did not pay and I owed the invoiced amount. This being in direct contradiction to what the girl had told me when she originally reached out to both insurances to verify payment before services were even rendered. Sagewood Dental did not lose my business because of skill, but because of unethical business practices. I will not use any company that lies to me in order to perform services and then comes back six months later, plus, to collect more money- especially when the customer service and explanation have been handled so unprofessionally.

I had a bridge replaced on my back teeth this afternoon by Dr. Ling and Joanne, and I wanted to…read morerecognize the exceptional care I received. Like many adults, I grew up with a genuine fear of going to the dentist due to difficult childhood experiences. Joanne was incredibly patient and took the time to ask thoughtful questions to understand my level of anxiety, which immediately helped me feel more comfortable. Dr. Ling explained each step of the procedure before moving forward, making sure I knew what to expect. His calm, unhurried approach made a tremendous difference, and I left the office completely pain-free. What impressed me even more was that a few hours after I got home, Dr. Ling personally called to check on how I was doing. That level of follow-up, compassion, and commitment to patient care is something you don't often experience and speaks volumes about the practice. I also want to recognize Cheri Villarreal. Cheri was my hygienist when I first moved to Houston, and I've followed her through the different dental practices where she's worked because she is simply outstanding. She knows me well, brings just the right amount of humor to help me relax, and isn't afraid to give me a little tough love when I'm not taking care of my dental health. Her genuine care and encouragement have made a lasting impact. Cheri is the reason I came to Parkway Modern Dentistry, and Dr. Ling, Joanne, and the entire office team are the reason I'll continue coming back. They have created an environment where even someone with a lifelong fear of the dentist can feel comfortable, respected, and genuinely cared for. I highly recommend Parkway Modern Dentistry to anyone looking for skilled professionals who truly put their patients first. Thank you.

I had an appointment for a cleaning last week. After being badgered by 2 or 3 dentists for about an…read morehour - they wanted me to get several procedures including an extraction therefore a replacement costing thousands - I did not get my teeth cleaned. I walked out. Dishonest crooks, money hungry. The procedures are painful. I am 82, soon to be 83. The first lady - I don't believe she was my usual hygienist, gave me a nice fuzzy blanket, admired my nail polish - she was killing time for the dentist to get there. When I walked out I had 3 in the room! Never got my teeth cleaned, NEVER going back.

Fraudsters! These people only care about making money! They had a really bad attitude when I…read morequestioned the RECOMMENDED care plan. The only thing they wanted to hear was yes and okay. The actual dentist only showed up at the very end, for a few minutes with a bad attitude.

Extremely professional, awesomely friendly, caring and takes great care of their patients. Would…read morerecommend highly. Accommodating!!

Wouldn't go anywhere else. Painless, Seamless, highly recommend. From the front desk all the way to…read morethe Dentist, it's the absolute best experience I've had with dentistry thus far.

I had a root canal here which failed (Mei Tang) I had a…read morebuild up and crown -which failed as my crown broke off ( Tiffany Moore) So I would not recommend this dentist They up charge you even though you have insurance When you try to discuss your charges -they loudly tell you the charges are correct Because you complain-they refuse to see you and do not stand behind their work ‼ Worst of all - they tell you it's none of your business what work they are doing in your husband and he is beside me - Very rude -do not waist your time here - No star rating

I had a cracked tooth that had to be removed. They got me in real quick and the drs were very nice…read morebut I had to pay half the total fee, $900plus with insurance, before my appointment. Then they scheduled me for a follow-up a few months later. I called and canceled that appt as I was going out of town. As soon as I hung up I was sent a notice of my next appt - that I did not book. I called to cancel and it took several minutes of her trying to get me to rebook and explain the automatic new appointment. From the moment I walked back to the chair they were trying to sell me on different services. Not what I expect from a dental office.

This place is horrible.. I've given them several chances but their front office staff is just too…read moreincompetent, they over charge you, refuse to speak with my insurance regarding an appt I have that they incorrectly verified coverage for. My parents have had similar horrible experiences with them and have already left. I'm the last to go and should have left sooner.

If I could give 0 stars i would! First made an appointment for a routine cleaning, I get there and…read moreI am told the dental hygienist wasn't even there. The Dentist then proceeds to look at my teeth and tells me i need to reschedule because she "doesn't do dental cleanings". So I do reschedule and that was all fine. I then go to book my next cleaning about 6 months later, the same thing yet again, they tell me the dental hygienist wasn't there and that they didn't even put me down for a cleaning... That was the last straw and took my business elsewhere just for 2 years later to receive a bill from them (Lake Houston) for x rays they never submitted to insurance and now have created a past due account on my credit. They are slow, badly run, and simply incompetent. Bad business, do not get your teeth checked, cleaned or merely step in vicinity of the area just trash!

Disappointed in their customer service. It took me 2 months to get an appointment. I received 2…read moretexts asking me to confirm my appointment which I did each time. I show up to my appointment for them to tell me they tried to call me and left me a voicemail last week to reschedule since no doctors were available today. I went through my phone to verify that I never received a phone call or voicemail from them. I was supposed to have a simple cleaning and was told that I would have to see a doctor to run x-rays first since I am a new patient so I cannot be seen for a cleaning today. I've never had to schedule 2 appointments to have a teeth cleaning. I traded my work day so I could attend this appointment. This was the office my insurance provider recommended but I will be driving further for a dentist.

Dr Cimino performed over ten thousand dollars worth of dental services for my wife and I over a two…read moreyear period. I now have had two of the crowns he installed fall out, which is disappointing enough, but to add insult to injury he insists that I pay him over $300 for the five minutes it would take him to reglue the cap back on. The first dentist I called after getting his price quoted $150, when I asked if he was willing to lower his price Andrea (his assistant) told me the $308 was already their "discounted" price. I will never go back to Modern Smile for even a cleaning. I did notice in the reviews that a patient lost a cap while their teeth were being cleaned, at least in that case he was fair enough to glue it back in for free.

Love love love this place! Everything about it. All the latest tech. Dr. Cimino truly knows what…read morehe's doing and his personality is fantastic. The entire staff is fabulous. Music, decor, cleanliness-all get an A+++++ from me.

I have had a lot of experience with Dentists in the Kingwood area, 49 years, and have settled on…read moreDr. Stacy's practice..The reasons are good staff, really great dentistry, and in today's world absolute honesty!! Very hard to find all of those characteristics in one spot, but I have found it.. Heartily recommend this office !!

Although friendly and professional, my wife and I were deceived into thinking Kingwood Family…read moreDenistry is in network.. My wife called and was told they take our insurance. Unfortunately, AFTER receiving the service and on the way out we were billed $212 instead of 100% coverage for in network preventative services. When I called and asked about the same day, I was told "we aren't in anyone's network." So, now there is a $75 deductible for each of my two children and only 60% coverage instead of no deductible and 100% coverage on a $500+ bill. All of it would've been prevented if they told the truth up front. Bottom line is they are friendly, but they have no problem deceiving you and getting to your wallet. Don't walk away, run!