[This refers to the Harriman location.]…read more We were driving up the Thruway and I noticed our right front tire was losing air. We pulled into Freeman's and explained the problem. Turned out while one tire was leaking the other three weren't in such great shape either. They mobilized and quickly replaced all four. We were on the road again in just a few hours. Excellent service and very friendly staff. An A+ experience all around. Highly recommended.

Our power steering was acting up so we had the whole system replaced. When we got the car back it…read morewas extremely loud so we brought it back again to get the belt adjusted. The second time they worked on it the noise was better and it seemed to be okay for small local drives. Once we took it on the highway, the belt broke off, coolant exploded and we lost power steering because the belt broke off the track and the car overheated. We brought it back a third time and they fixed it again but forgot to refill the coolant. The incompetence was unbelievable. This place seems legitimate but it isn't. You should go anywhere but here.

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

Simple oil change, but you botched it by not replacing the cap. You charged me plenty and then I…read morehad to pay to get error message diagnosed and cap replaced.

I was referred by a group of men waiting at the same vehicle inspection station who were talking up…read morehow good this vehicle repair location was. I called and spoke with Wanda and requested a quote to replace the oil pan on my vehicle. I provided her the Vehicle's Year, Make, Model and VIN. She said she would call back with the quote. Did you hear from her because she certainly did not call me back? I am so glad to find out this up front before I entrusted my valued vehicle and gave them my money.

I have used auto maintenance, autobody repair and towing services from Neiger's for over 40 years…read more Workmanship is reliable, fairly priced and exemplary. I started when Bucky's father had the business. Bucky moved the family business to a new, higher level. Not once have I had a bad experience. I make referrals to this center, and all have been happy. I moved from the area but after three bad mechanic experiences, I am back and won't ever leave again. This business has gone above and beyond for me.

They had my car for 6 months waiting for parts. Returned my car and there were used condemns in…read morethe back seat. When owner was confronted he was very rude as was the unprofessional receptionist. Overpriced , can't complete I'm timely manner and what can you say about used condemns in your vehicle when you know they're not for you. Disgusting business and they take advantage of women and the elderly. If I could give zero stars I would.

I had a blowout in NY while on a road trip down to Georgia, and Mercedes-Benz of Orange County…read moretruly saved the day! They were the only place that had the exact tires I needed in stock and got me back on the road incredibly fast. Every single person I interacted with was professional, courteous, and understanding of my stressful situation. Highly recommend their service department!

I brought my Sprinter there. Quick service, friendly staff. Clean building. Fair price.....I'll be…read moreback.

Good service Good owners They work with you and are honest . I had brake work done It was done…read morecorrectly and no problems.

I called Middletown Auto Repair mid-morning and spoke to Chris. I asked about brake service for my…read moreSUV. After taking a few key pieces of information, Chris said he'd call me back within the hour to let me know how he could help. As promised, within the hour, Chris called and asked me to bring in my vehicle. He and his team took a look and were able to replace my brakes. I was in and out of the shop in under an hour. The work was exceptional. Chris was wonderful to work with. The level of customer service was remarkable. I will definitely be back for any future needs with my car- routine maintenance or otherwise! It's not often you find an honest mechanic. I highly recommend Middletown Auto & Repair!

After picking up my car from this place like he asked (he decided to not stand by his work), I took…read morethe car to another garage, and they told me my car needs a new transmission. They showed me the damage that was done internally to the transmission which destroyed the seal. You could literally move the axle on the trans side up and down a 1/4"!!! So, this is now the second transmission this place has destroyed. Place used to have a real good reputation. Be Aware.

Tried and true, can't find a better auto shop in the Hudson valley! Been coming here for years, no…read morescams or shotty jobs just good people, good service, and honest business. Love this place

Well , Let me tell you this place is wonderful! Vinny helped me so fast and so friendly made my…read morecar look almost brand new He's honest & caring I highly recommend this business it's up the hill when you enter It's a real Gem

Stopped by to see if they could assist on what to do with a scratch on the hood of my car. Vinny…read moretook care of it in no time. This is the second time he helped me out. I highly recommend this business.