Great Vet, but the prices just keep going up! A nail trim with a tech is more than $60, and I have…read morea small dog (12 lbs) who is well behaved. Sometimes be came in to get their dog's sutures removed, and that was half the price of a nail trim. My recent vet bill from there was over $800, and I have pet insurance, which covered less than 10% of the bill. The convenience of this vet is great, but I may need to consider getting my dog's services elsewhere due to the exorbitant costs here.

Ridiculous nickel and dime charges. Excruciating wait times even with appointments 3 weeks out…read more Regular Dr are routinely OOO with subs filling in. But I guess that's ok because the subs are more pleasant than the staff.

Well, part of moving to a new place is setting up all the things that need setting up, like a vet…read morefor the farmly. I set up an appointment and was able to get in the next week. I arrived with 2 dogs and a cat. The tech was cool, she asked lots of questions, in fact it was probably one of the most thorough vet exams that I have been through and it was a great thing. I learned that even cooked onions and garlic isn't good for the dogs. I had blood work, urine work on a dog and cat, and a fatty tumor biopsy done, and quite frankly, it was more affordable than the last vet office in NM. Crazy. I didn't expect that. My vet was great. He asked questions and listened to answers, My animals liked the people and I felt very confident with the services. Recommend. Stamped - Approve!

I have to say that Dr. Barfield and her staff have become like family. Partly that is because I had…read morea cat with kidney failure who recently died, and the grace and kindness with which they treated that were remarkable. But I have also been taking my younger cat there for weekly adjustments and replacement of a splint on his right rear achilles tendon. So i have gotten to know them very well over 9 months or so, in addition to the previous 17 years I have had them as my vet, before Dr. Barfield took over the clinic from Tom Penn, also a wonderful doctor. Yes, they get busy, they have to manage their flow of people through the office and dogs that bark, etc., and it's a tough job. But when it comes down to it, i would trust any of my beloved pets to them, and know they and i will be treated with skill and kindness.

Companion Animal Wellness Center has created an amazing environment for pets and their owners. Our…read morerescue puppy has them all to thank for teaching her that vets aren't scary and catching a couple issues early so that she can have a happy and healthy life. The staff is attentive and I love that they have a text message system where I can have a dialogue. As someone who works, this is an incredible option so that I don't have to break away and make or catch a phone call.

CAWC used to be a good place to take our pets and we had a good experience for 20 years but now it…read morefeels like the staff have decided they want to exit patients. I was unable to make an appointment and was charged a $65 fee (no big deal). Paid it within 2 months of the missed appointment and now they are saying it was too late and they have cancelled my account. Apparently their policy is that if you have a cancelation fee of $65 and don't pay within 30 days they will cancel your account and refuse to see you for life. I proved to them the fee was paid but they still have not acknowledged the fact it was paid and refuse me as a customer. Its too bad as we have had 3 generations of dogs taken care of there but the new Gestopo management seems to be looking for reasons to eliminate customers.

They are so caring! We completely trust our beloved little Henry with them! They are also willing…read moreto answer questions by phone.

Front desk staff is so rude and terrible customer service. We've been taking are husky there for…read morejust over a year after moving here from Hawaii and in the beginning; all went well. However....on July 7th at 10:15am, whichever front desk assistant was working, needs customer service training right away!! We called because after our pups 3 year annual check up on April 30th m, we told the doctor that the Trio tablets he was taking was difficult for him and would always spit it out. This is the heart worm, flea and ticker pill. We asked to change to the NEX/Heartgard chewables because he liked those. No problem. They put in order for us to pick up at Costco after is May pill to start in June. This is where everything after went downhill. Called the VCA end of May for the order. Asked about Heartgard Plus and they said it wouldn't be a problem and we'd pick it up from Costco. Went to Costco to pick up the medication and almost couldn't get it because our pups name was spelled wrong. Then they had some other address on Silverdale Way (where we never lived before in our lives) but thankfully our phone number and my name was right. The order was just the NEXgard. Ok..... So I called the VCA and asked if we could still the place a prescription order for the Heartgard Plus or just the Heartgard because Costco only gave us the NEXgard. The lady states "we don't carry Nexgard or Heartgard". I said that I know and that's why we had the prescription ordered to Costco. She then states "How about we start with your name" which I did state who I was in the beginning but...got it. Then she proceeds to tell me that our pup "would need to be tested for heart worms before on a medication otherwise he'd die". That's where I was turned off quickly. He JUST had his annual check up, why didn't they do it then? I told her that I saw his screening need to be done in March and we were told that was part of it. Nope! Called the other VCA on Bucklin Hill and they asked the same questions I did. In short, we went to VCA for our pup at Bucklin Hill for an emergency and the staff was wonderful, unlike the one here on Bryon St. There's literally no parking here. Office is small. Doctors are short with you as well to get you in and out. Definitely just business here and not community friendly.

My tabby girl is not a fan of the vet, the team did a fantastic job being so patient with her…read more Highly recommend!! Great cost for Seattle vets, too.

Just to preface, I understand that it is difficult to run a business and that people are truly…read moreinvested in the care of our pets. That being said I strongly believe that if you work with pets, you should have customer service practices and protocols in place. I was recommended to have my cats teeth cleaned and saved up for the procedure which ultimately ended up costing $1,478.29 for one of my cats that needed two teeth removed. On the day of my cat who needed teeth removed (this was her first experience with anesthesia and her first surgery) had surgery performed at 3:42PM (the office closes at 6PM). They additionally administered ketamine and buprenorphine at 5PM and had me pick her up at 5:30PM (the office closes at 6PM). She initially meowed at me at the clinic, and as soon as I got her home, she completely crashed. I tried calling the clinic multiple times and they were at that point closed. She was completely unresponsive to sound and touch, so unconscious that she urinated herself, and was shallow breathing with eyes open and tongue out. The discharge instructions I was given had one line about monitoring for vomiting, diarrhea or labored breathing, but this was not discussed with me during the discharge, and could be enhanced with a more detailed handout about things to look for during recover. I was in shock, traumatized and spent the entire night crying because I thought my cat was dying. And luckily I had a vet friend who let me know to look for a heart rate of 140-160 beats per minute and for open mouth ragged breathing. These things could easily have been in their own handout and reviewed before discharge so it would have been clearer to me what to look for and when to go to the emergency vet. They then left a generic message the next day asking how she was, and I had left messages about her state the night before that felt like they had not been listened to. So I returned their call and shared about my experience, so they were aware that I was deeply upset and traumatized by the situation. When I went in for a follow up visit, it felt like the vet tech knew that I was upset and yet they kept me in the public waiting area instead of bringing me into a room to ask me how I was feeling. So I started crying in the public waiting area, and was left there while they went back to get Dr. Dittrich. I want to uplift that Missy (front desk) was kind enough to see me crying and offer me tissues and a waiting room to sit in, but that was not offered to me by anyone else on staff that I interacted with. I then told Dr. Dittrich that I was not happy with the service, and she said she would connect with her business partner to discuss options. Two days later Dr. Dittrich called me and let me know they reviewed the chart and felt like there was nothing wrong, even though they had said to me they would not send animals home in that condition. And when I said "I did think you were going to bring back options from your conversation with your business partner", she became very hostile and yelled at me "What do you want? What are you asking for? You want the whole thing for free?" At which point, I replied "I truly thought the whole point of you checking with your business partner and reaching out to me would be to offer me a list of options, as discussed, of customer grievance plans." It could be the next annual visit for free, it could be 25% off of the services, it could be so many things, but to have no customer grievance protocol in place, and to not have a budget to accommodates for grievances, even something nice like a standard practice of a urn for people whose pets pass, or a small percentage off of a future visit, seems easy and standard. I will also acknowledge that they now have a practice manager Emily, who I felt like listened to my feedback. But when it comes to running a business, it seems simple and standard to have handouts to send families home with about when to reach out to emergency services, it seems straightforward to have customer grievance policies in place, it seems easy to train staff on when you see someone crying to offer them a room if one is available, and when I called Jason answered and asked me with a bit of hostility where I was calling from, and I was like "my house?" It just feels like the customer service has a lot of room for improvement, and I am hopeful for future customers that Emily has the support needed to create systems and protocols to make sure other clients are not treated with the same level of hostility that I encountered. And totally minor, they no longer offer nail clipping or sanitary trims as a part of wellness checks which is a bummer.

Everyone is extremely helpful. Dr. Gambino is amazing, empathetic and has done a wonderful job with…read moreEnzo. For all the tests he has had done here he is never upset or scared to go. He goes right back with employees when they take him from me which makes us pup parents feel extremely comfortable with the care he is given at Urban Animal hospital in Cap Hill.

I've been coming here for years to bring my cats in. Sadly I feel things have gotten worse over the…read moreyears. From not telling me that bloodwork that was not mandatory would be $600+ dollars...I was told AFTER it was done and the person who told me felt really bad, to paying $95 in advance to have an appointment scheduled and then them taking a walk in before me. And now my cats bloodwork was available for me last week and they haven't called me. Even the person on the phone thought that was really weird. I have had good experiences here too. Especially during the end of life phase for my last cat. So I know they are capable of more. The atmosphere is always clean, and it's usually pretty easy to get in. I guess if you have a healthy pet this can be a good place to take them.

Very nice, professional, knowledgeable and our dog absolutely loved being there-even the injections…read morewent amazingly smooth. They have a great way with her, and did a great job, and answered all our questions patiently and thoroughly. Very happy to have found a great vet for our fur baby.

My animal was needed medical attention. They were able to see us in same day with an appointment…read morethat worked around our schedule. We were able to schedule this by telephone, but not online. My animal was seen as soon as they were finished with a different emergent situation. They were not able to complete the recommended treatment plan same-day as their office was closing soon, but we were able to bring our animal back in the next morning for the doctor to complete the recommended treatment plan. We did go home with medicine that night, though - pain medication and antibiotics. When deciding between the treatment options, the staff brought out a few pages with options and clear pricing estimates. This allowed for us to not only make a sound choice for treatment as the owners, but also fully understand the estimated costs that would be coming. We really liked this especially as owners without animal insurance. Overall it was a great experience. We would recommend Ridgetop to any owner whose animal needs urgent, same-day medical attention - just call, do not go off of their website!

First off, PLEASE DISREGARD MY FIRST REVIEW. I was so worried about her breathing, I wrote it very…read moreimpulsively and I was so scared. It was a very unfair and extremely inaccurate review. So the REAL TRUE REVIEW IS..... If you are looking for Veterinarians who truly, truly care about your furry baby or babies this is a very special Animal Hospital. Yesterday I took my little maltese in for the first time, and we were so blessed to be seen by Dr. David Balderrama. What an incredible Dr. and a wonderful experience. He actually read Sofi's chart before coming in! He evaluated her WHOLE picture instead of just telling me that her liver is enlarged and only has 3 months to live as a prior Vet had said. I feel so relieved that she really is in good hands. Thank you Dr. Balderrama and all at Woodside Animal Hospital for being so kind, caring, compassionate and amazing!

I left Woodside Animal Hospital disappointed in both my dog's care and their follow-up…read more I brought my dog in specifically for a growth on his paw. After an assistant gathered his information in the exam room, she said she would take him into the back for the veterinarian to examine him. Because he was scared, I asked to accompany him. At that point, the plan changed, and the veterinarian came into our room instead. The veterinarian then said they intended to muzzle him. My Lab/Golden Retriever mix is very gentle, so I questioned the need. The exam proceeded without a muzzle, but the veterinarian said she could not find the growth--the very reason for our appointment. When I got home, I immediately found the growth myself, photographed it, and emailed the hospital with my concerns and a request to refund the exam fee. They replied that they were escalating the matter to their chief of staff. A week later, I still have not received any follow-up. I understand that veterinary staff may use muzzles for safety, but I expect clear communication about how my dog will be handled. This experience left me concerned about what would have happened out of my sight and undermined my trust in their care. Between the unsuccessful examination and the lack of follow-through on my complaint, I did not receive the attentive, compassionate service I expected. I will be looking elsewhere for veterinary care.

This is an absolutely wonderful vet clinic! I took my Great Pyrenees mix in and they absolutely…read moredoted on her. She gets a little nervous at the vet but Dr.Hough and her staff got down on her level and gave her tons of treats which made her (and I) more at ease. The wellness plans only being $50 a month for unlimited exams and basic testing is awesome! I also love how this clinic is Veterinary owned. With private equity buying up all the vet clinics I wanted to make sure I was going to a locally owned spot.

We found this clinic while searching for a new vet because our previous one was so hard to…read moreschedule. My cat is a long-term asthma patient with a few other health quirks, so we're naturally always a bit anxious about her well-being. Based on the glowing reviews here, we actually took a leap of faith and signed up for their Wellness Plan before our very first visit(I know, it's risky), but no regrets! The clinic is easy to find with plenty of parking, which is always a plus. We saw Dr. Claire for our visit, and she was incredibly thorough and patient with all our concerns. She even taught us some tips for managing our girl's health! And Athena was also so kind and loving throughout the entire process. (I didn't see Dr. Claire on the website yet, hope she's featured soon.) I'm so grateful we found this place. Having the Wellness Plan gives us such peace of mind.