I came here for years because it was conveniently located next to other errands I run. The drycleaning and alterations are fine but nothing special. Today I picked up my drycleaning and went to run another errand. I didn't look at my phone until I was headed back to my car, a little over an hour later. I had four missed calls and a text from the business owner telling me I had to move my car - I was parked in one of four spots they have out back - and accusing me angrily of leaving my car "all day long". I had been following the exact same routine for YEARS, and now instead of asking me politely or putting up a sign with a time limit for the parking, I get four obnoxious phone calls in a row?!? I'm sympathetic to the limited parking and would have respected it if they'd posted a time limit for the parking spots, but you really lose the benefit of being in a busy area like Del Ray if you can't park and run a few other errands at the same time. But more than that, I can't believe that after having been a solid, repeat customer for years that's how the owner would treat me! read more

I came in to have a large number of items altered for the winter after moving back from a hot climate overseas. Things were going well with a very nice seamstress when the front desk clerk announced they were closed and I would have to leave. I noted I was on my final item, but she said I would have to come back another day, despite the seamstress having been hard at work for more than 30 minutes measuring cuffs and gems for alternations. The clerk then quipped that some people have a life and she is closing the store. Not to project, but she seems like a young person who has never had to work to put food on her table, because she was more determined to be out the door on the dot at 6 than to get the job done or exercise any stewardship for the business where she works. To whomever the owner is, the front desk person on duty on 9 October is not doing your business any favors. She lost you about $300 in business on 9 October, and likely my business for the next several years. I'm one of the rare people who still has to go to work 5 days a week, generally in a suit or similar, so I still do alternations and dry clean frequently. It's a shame, as I was hoping to use Greener Cleaners, as they are close to home, but they won't stay in business with help like this. I obv took all my items and left, and won't be back. I'm now driving all of the pants and jackets to Yates Cleaners, who will have an easy job after Greener Cleaner's seamstress already did all the measurements and pinning. read more

This was my first visit to Greener Cleaner, but I was very impressed. It's a small operation on Mount Vernon Avenue. If you're walking fast...or driving slow and blink, you'll miss it. Customer service was great. NEXT DAY SERVICE and less expensive than many other places in the area that are far bigger and take much longer. Needed dress uniform in a hurry and they promised it next day! Texted when it was ready. I'll be back! read more

I wish I could give this place 0 stars. Brought my husbands military uniform in and asked if they can do military creases. They were adamant they could. For $15 you'd think a shirt and pants would come back perfect. A week later we received the shirt absolutely ruined. Where one crease should be, there are three creases and new creases in the sleeves and crooked half creases in the back. The shirt is absolutely unwearable even if we were to take it somewhere for them to try to fix, that's how deep set they made the creases. We will have to purchase a new khaki shirt. If you are military, I would not recommend this place if you care about looking professional. read more

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Not the ideal location for dependable work. They don't have cleaning on site, so everything has to go away and return. They frequently don't have items finished on time or can't find clothing. And it takes almost a week. Oh, and dry-cleaning a dress is $9.95?! Zips in Penn Daw is $1.99 and done by 5pm (same day)! read more

Greener Cleaner - 1 dress = $9.95 - Sewing & Alterations Near Me - Alexandria, Virginia

So far so good with Greener Cleaner on both dry cleaning and minor alterations. My suits came back looking new, and having the waist on a pair of pants altered was only about $25. read more

I have been a previous customer for dry cleaning which I've found to be done pretty well. Unfortunately, I wish I had read these Yelp reviews before getting my clothes tailored here. For tailoring, and overall customer service, this place is awful and should be avoided. There are other Alexandria businesses worth investing your money in. It's unfortunate that the problems starts and ends with the owner. I had a long overcoat-style religious garb (thobe) that I wanted tailored. To be specific, I wanted to remove 5 inches of cloth from the bottom. Yup, that's it. The owner couldn't provide me a price upfront, so he held my clothing, and said he'd call me with pricing. I never received that call. He proceeded to tailor the cloth and then charge me $35 to remove 5 inches of cloth! No special sizing, no micro adjustments, no fancy tailoring. Just removing cloth. WTH? I would have never accepted to pay $35 for such a simple task. I called to ask why I didn't receive a call for pricing. He said the number was disconnected. I went in store where he had a screenshot of my number revealing, from his own evidence, that he dialed the WRONG phone number. To rectify the situation, he discounted $5 from the cost. During this entire affair, he apologized once, in a flippant manner via his store clerk, not even directly to me. His store clerk was empathetic and understanding of the situation. I knew it was out of his hands. As for me? I'm taking my future business elsewhere Honestly, attitude sets the tone for any business. This owner was rude, inconsiderate, unapologetic, and ultimately uncaring. He got his money. Unfortunately, he lost a customer. Please don't give these cleaners business. There are plenty of cleaners in Alexandria you can do much better with. Else, you'll probably regret it. read more

Disappointed repeat customer. Used them multiple times, as they are in my neighborhood, but had a suit returned that was uncleaned. So, I took it back, and they said they would take care of it, no charge. Came back in three days, suit still had multiple stains, and still unclean. No refund offered. Must say I am highly disappointed with their work. Cannot recommend anything except to go elsewhere in the future. read more

Love Greener Cleaner! The owner and staff are incredibly friendly and professional. My items are always ready when promised, and great quality. Highly recommend! read more

If I could give this place ZERO stars I would. This is hands down the worst customer service I have ever experienced. The owner is very rude and just downright nasty. Further, the work is really spotty. Items have had to be re-cleaned and the tailoring isn't good. I will never be back and would rather drive miles to get to another cleaning/alteration service. read more

I like that this place is close and convenient. I'm fine with their drycleaning - everything always comes back as anticipated. My major problem: alterations. I'm "vertically challenged" and need to get pretty much every new pair of slacks hemmed - would love to do this locally; however, every time I go there, the tailor "is not in" - even if I go at the times the staff told me she would be. And the staff is not trained to mark the slacks for hemming. It would be less frustrating if the staff were not so rude. Oh well - guess I'll be finding somewhere else for alterations. Convenience and a job well done will probably continue to beat rudeness for dry cleaning though. At least for now. read more

Owner's response is all lies. He destroyed a beautiful and expensive coat and didn't have the decency to refund me the money I paid for him to destroy it. I brought in a beautiful, classic Coach long raincoat that merely showed some minor wear where my hair had brushed against the shoulders, along the inside of the collar, and along the folds of the sleeves (where one's arms fold). The coat was otherwise in excellent condition. I went over the areas of the coat with the owner, and asked if he'd be able to make it look better. I picked it up yesterday, and before I left, I took it out of the plastic. I was horrified at what I found. The coat is RUINED. There are giant oily blotches all over, including areas that did NOT require any "special attention." It looks like something a homeless person would reject as a handout. I showed the employee who was there (owner was not) the terrible mess that is now my coat thanks to Greener Cleaner, and she said "I'll tell my boss" and she said they'd redo it. I said I wasn't sure it would be possible to fix it (it looks like utter shyte, folks). I asked her to at least refund my $12.95, and she said, "I'll tell my boss." This was yesterday evening. He just called me at 5 pm. I'm at work. When I told him that the coat came back in an appalling condition and was ruined, he started yelling at me. I asked him if he'd looked at the coat again and he ignored that and started yelling, "are you kidding me, that coat had big stains!" Right. You.Lying.Weasel. I've never had a dry cleaner a. do such a poor job and b. behave so unprofessionally when called on it. He's offered ZERO remedy--not even on offer to try cleaning it again. AVOID. read more

Sigh. When they opened up we went out of our way (inconvenient, parking, etc.) to bring them business -- local and all that. Quality of the work is patchy, with multiple items returned with broken buttons, hems coming undone, pants not pressed correctly, etc. But, whatever. Until recently, when they shined shirts, effectively ruining them. I expected an apology and some sort of offer. Nope. Owner was quite aggressive both with our family helper and with me, insisting for example that my brand new shirts were "obviously quite old". Oh, and the "greener" thing -- nope. How could a "green" dry cleaner not have a recycle bin? I don't really care about mistakes -- they happen. I care about attitude, and this is way off the charts. Off to the next dry cleaner. read more

Although the location is incredibly convenient, the service has proven spotty, with items requiring re-cleaning at pickup, and pants and jackets pressed out of crease (which then had to be steamed out at home prior to wearing). The final straw was a suit jacket that was brought back in to address a stain acquired during it's last cleaners visit, which was then damaged by the cleaner as they attempted to remove the stain. When this was brought to the owner's attention, he became aggressive and defensive, denying any responsibility, and refusing to do anything to address the damage to the suit jacket or improve the situation overall, leaving me with a 3yo, $1200 suit which is no longer usable. Bottom line, if you value your clothing and time, stay away. There are many more professional and superior alternatives within a 2-3 mile radius of this shop. read more

Solid. Just pure gold. Excellent service, quality dry cleaning and personable. Good prices compared to other dry cleaners on King Street and the surrounding area. Quality seems to be pretty good. Owner is nice and the entire staff is friendly. My girls love coming to the cleaners with me because they love the "fruit snacks". Little things like this give it an edge over other places. Please keep up the quality and good customer service. read more

Family-own and the only place I will get my drycleaning done locally. Very careful and safety focused, which is what is most important to me. read more

Updating my original review, four years later, because I feel even stronger that this is an AMAZING cleaners. I am really confused why the overall score is so low. I guess a couple folks had bad experiences, years ago. I really recommend you give them a try and decide for yourself. I for one am a VERY happy customer 5 years in. -- I must admit I'm confused by the poor reviews. I've been to A LOT of cleaners in the neighborhood and this is BY FAR The best one. The staff is always friendly, customer-oriented, and willing to bend over backwards to make sure you're happy. I've dropped various items for dry cleaning and done alterations here. All are 5 star. And the staff I've dealt with have been excellent, across the board. Bottom line, don't be scared off by the few bad reviews. Try them for yourself and see how you like them. I bet you will be pleasantly surprised. Read less read more

A very poor experience and a rude owner. I left some shoes to be polished and the laces replaced, the staff didn't know how long it would take but that wasn't a problem so I came back a week later to pick them up. They were shinier but unevenly colored, as they had been when I brought them in. I can shine them myself I brought them in to have the color put right but that is only a minor strike against the place. Worse were the laces which were wholly inappropriate for dress shoes and the place where the polishing machine had torn the inside of the shoe. Again only enough reason not to bring shoes there. I must say at this point that the staff I meet were nice and understanding and agreed that things weren't right but when they reached the owner on the phone he was nothing but rude and defensive. He denied that there was anything wrong with the shoes, which he could not see, and that I should not expect even coloring. His approach to customers is not what I expect in a neighborhood with choices and I will go elsewhere. read more

Yikes. I dropped off a few things for cleaning and altering, including a dress that the owner said couldn't be altered because of the way it was constructed, which is fine. When I went to pick it up, I had the following exchange with the surly teenager behind the counter: Me: "Hi, I'm here to pick up some clothes." (gives him my ticket) Him: "Your dress isn't ready yet." Me: "That's okay. The owner told me it couldn't be altered so I'm just taking it back with my other things." Him: "Well, I have no idea where it is." Me: ".....what?" Him: "I don't know where it is." Let's ponder that for a minute. The whole idea of a dry cleaners is that you drop off clothes, which you then get back using the cleaners' handy-dandy numbering system. Telling me you have no idea where the clothes I left with you are is not really confidence-inspiring. It went downhill from there. I hate, hate, hate it when dry cleaners try to shove me out the door without letting me look at my clothes first, which this guy did. I had dropped off two cream-colored skirts that both had some minor staining, nothing major, and had pointed out the marks to the girl who took the clothes in. Not only were NONE of the stains gone, but the skirts were in WORSE shape than when I dropped them off, including two large, round yellow circles on one of the skirts that I assume was from whatever they used to clean them (assuming they even cleaned them; they didn't look any cleaner to me). I brought the skirts back and they've taken to be cleaned again (I'm not holding my breath). Oh, and? They charged me $10 more than they price I was quoted when I dropped the items off. This is the first time I've used this cleaner and I will definitely not go back. The customer service is epically awful, and they didn't actually clean my clothes, which I'm pretty sure is the entire point of a dry cleaners. Edited to add: When I picked up my skirts for the second time, they'd been attached and reattached to the hangers with giant safety pins, so now I have four giant holes through the waistband of each skirt. Worst. Cleaners. Ever. read more

I have been taking my clothes to the Greener Cleaner almost since it opened in March. When I tell my friends how great it is to have a socially responsible option right here in Del Ray they usually only have one question: "but isn't it really expensive?" The answer is no. Since we began using GC, we have saved an average of $25 a month on our dry cleaning. Here are the main reasons I keep going back: 1. The clothes get clean. There is no funky smell and they are always beautifully pressed. 2. The proprietor, Serdar is one of the nicest people I have ever met, and he gives me the impression that he cares about my stuff as much as I do. 3. They really are green. They don't use VOCs to clean the clothes and if you want to find out more, Serdar is totally happy to explain it in trade terms. 4. You can get a "green bag" which is a reusable garment bag that converts to a laundry bag so you don't have to fuss with all those pesky plastic ones. 5. They not only recycle hangers (like most dry-cleaners are doing these days) but have a hanger-free option for laundry. 6. They are in Del Ray!! read more

Terrible customer service and too expensive! As much as I'd like to get "green" dry cleaning - this place overcharges for everything - particularly their tailor services. Which contrary to another review, they do not give prices upfront. You're stuck with what they demand you to pay upon pick up and be prepared to overpay! Even when you request an estimate, they'll never actually call you with it. They also pin clothes through the neck line rather than on tags - even though they say "we're trained to pin the tag". On top of that - their customer service skills are horrendous. When you point out anything to them, they immediately either hang up on you or say "I'm sorry you'll have to speak with the owner", Sedar, who is the nicest man up until you have an issue, at which point I'm sorry to say treats everyone - including his staff - as if they're a two year old. Shame on you for treating your customers so poorly and overcharging. read more

This place is new to Del Ray. I took several slacks and a suit to be cleaned a couple weeks ago, and received pretty good service. Only suggestions for these guys are as follows: (1) Post a sign (or website or something) explaining exactly what is so "green" about your cleaning process. Without a specific description of the process, I'm left with no choice but to assume that the "green" part is a gimmick. (2) A price list would be helpful, although the price I paid was reasonable. (3) Service speed was so-so. I got the feeling they might have done it faster if I had asked (maybe they even have same day service), but they immediately suggested a pick-up time of several days out. Other than that, I thought they were good. Very clean and well-maintained facility. Very nice green color motif (maybe that's all they mean by "greener"). Had a nice shelf of green home cleaning products for sale. The staff were very nice. read more

I am very conflicted about this shop. On one hand I love it. The people are very nice, the alterations are very well done and despte a few awkward hanging jobs every now and then, my clothes are always clean and turned around in timely fashion. Plus, I'm happy to support a neighborhood shop. On the other hand I REALLY question the 'green' factor of this shop. I'd love to know how green they really are. I was very distrubed to find in their bathroom (also dubs as a changing room for alterations) Fantastik, Soft Scrub, Lysol, among other very non-green cleaners. May sound dumb, but if you profess to be a green shop, buy some 7th Generation or Mrs. Meyers...Just makes me wonder how green the cleaning on my clothing is too.... read more

Reasonable prices, convenient location, friendliest staff, and my clothes look great. They don't do the dry cleaning onsite, it's picked up by truck, so not sure how green that is... and I do agree with Tom D about the price list should be advertised. Nonetheless, it's my neighborhood dry cleaner and I support it! read more

Fortunate to have such a great spot two blocks from home-- super alterations -- timely, well done work and friendly team!

I don't understand the negative reviews on the Greener Cleaner, it's almost as if they have been orchestrated. I have used the Greener Cleaner since it opened. The owner, Serdar is incredibly gracious and has gone above and beyond to get me my alterations, shoes, or dry cleaning -- even when MY poor planning put us all under a tight deadline! I love that they are dog friendly and open on Sundays. My clothes always come back in pristine condition. I will say that Serdar is candid -- if a stain won't come out, he'll let you know in a very professional manner. He's a dry cleaner, not a magician. I highly, highly recommend the Greener Cleaner and would not go any where else. read more

The owner (Sedar) of this business is a true gentleman (always opening doors or bringing out clothes). Especially when I was pregnant. He is kind and views this as a long term relationship. They will rush things for you if you need and not complain. My only issue is I wish they had a seamstress in all the time, but as that is never the norm with a dry cleaner, I can't complain. I gave the owner feedback that they needed to tell you alteration prices upfront as sometimes they were higher than I wanted, and they started doing that! read more

Greener Cleaners came to my rescue today!!! I needed a white shirt and then I need 3 patches sewn on for an event the next day. They actually gave me a shirt from their collection of clothes that had never been picked up and then the owner drove me to my house (I was walking) to pick up the patches and brought me back. The patches were seen on immediately and I wAs able to pick my shirt up about half an hour later. Talk about going above and beyond; I can't thank the folks working there enough!!! read more

I've been using the Greener Cleaner since it opened. They do alterations as well as dry cleaning. Serdar is a present and diligent owner. The staff is always professional and polite. The clothes are ready on time. I have no problem recommending them for any of your related needs. read more

Awesome customer service and high quality cleaning job. Mostly use it for button down shirts, which are pressed perfectly without the steamer shine that you get as an artifact. I am glad to have found a green cleaner that I can recommend. read more

Need to clarify that their average turnaround is 5 days, not 1 day. If you could drop off on Saturday and pick up on Sunday this place would be a gem, but that's not the case. Also I dropped off a pair of pants to be mended and they came back dry cleaned but not mended. And the safety pin indicating that it had been cleaned was right next to the tear. read more

FIRST AND LAST VISIT. I find it difficult to believe Yelp's software selects which reviews to showcase, especially when most unfavorable reviews for businesses appear to end up being buried in a link located at the end of lists of predominantly favorable reviews. (We'll see if the software detects that comment, and make sure you review the "unpublished" reviews for Greener Cleaner, which you can access via a link at the end of the visible reviews.) I took a quilted bed spread and two shams to the store to have them cleaned. There were seven unidentifiable small stains from two substances, which appeared to be make-up and Desitin. When I got there a customer was complaining because the cleaner couldn't find his things. It took 15 minutes to locate his items, while I waited patiently. I was then reassured my stained items could be cleaned and the stains would be removed. I marked each stain carefully with the store employee. The cost was $37.00. Pricey, but do-able. Came back and another customer was in the store complaining about something. Got my items, all nicely packaged in a clear plastic garment box, and with no stains visible. Got them home, and, you guessed it, all of the stains were still there once I unfolded the bed spread and the shams. I took a can of upholstery cleaner and an old toothbrush and did in five minutes what I'd paid Greener Cleaner to do. It's just extremely frustrating to pay for work (some posters are describing the prices as "Reasonable"???) and then you end up doing the work yourself. There are a few parking spaces behind the store, otherwise you have to use street parking. My service involved waiting several days for my things; if there's next-day service, I didn't experience it. Also, if this is actually a "green" business, its qualifications to list itself as such aren't posted anywhere. I guess we're just supposed to rely on faith or something. The staff service ranged from civil to indifferent, but the quality of the work was poor. It was as if nothing had been done at all. I will not rely on this business in the future, and I don't care one wit that it is in the immediate neighborhood. read more

Terrible customer service. I had heard rumors the owner yelled at customers that he disagreed with but didn't get to experience it until today. I do not recommend. There are many options in del ray, don't waste your money here. read more

This is my go-to dry cleaners for the past 5 years! I am in the fashion industry and have many expensive garments with tricky care instructions- I trust Serdar and his team without a doubt! They are so friendly and always help me out when I am in a rush or have a stain on a piece that means a lot to me. I use their tailoring services as well- and they are great! I even had them shorten my wedding dress!! 5 stars all the way. read more

DO NOT USE THIS DRY CLEANER!!! The owner is very rude and they ruined a very expensive dress of mine.

Have been loyal to this drycleaner since they opened. While the only customer-centric person I have encountered is the owner, I have tried to support a business in my neighborhood. However, today I picked up a pair white pans that has been splashed with red wine along the hem at a party. Because they were expensive I decided to take to a professional. I took them the day after the stain happened. When I picked up the pants the stain now looked black. When I asked what they used, Ulstrum (who was on the computer when I walked in and surly to begin with) said he didn't know-- they did their best. When I said I was surprised and disappointed, he just looked at me. read more

I started to use this cleaner probably since 2009. Last year they ruined four shirts and lost one pair of pants. Yes, the owner is very friendly but I am not going to give them another opportunity to do their job in a responsible manner. read more

I visited Greener Cleaner for the first time this week. I'd read in reviews that they did great work, but the owner was rather disagreeable. When I dropped off my items, the owner received them, counted them with me, and wrote up the ticket. I returned to pick up my items, and my bill had increased by almost $5. The reason? He considered the silk slip of a dress a blouse. This dress has been cleaned by several other cleaners as one piece. And, as it fastens by snap into the outer, sheer shell, it's obviously a single dress. When I asked for his rationale, he became argumentative. I told him I would not be returning. read more

A shout out to Greener Cleaner for a superb job on the alternations on the doggie coat for Sami!! THANK YOU! I ordered 2 different sizes of the Ruffwear coats; one was too big (XS, 17-22 inches long) and the other was too small (XXS, 13-17 inches long). The XXS was too small in the chest girth for Sami, so I decided to have the larger of the two, the XS, altered and send the XXS back to the company. I could have gone with other brands of coats altogether, but I really liked this coat because it covered her undercarriage which is important since she is so low to the ground and it has high ratings for extreme cold and high loft warmth. Serdar was great in letting me know that there would be a cost and I should consider that, and he also told me in might not look like the original coat after alternations, so I was prepared for all that and still decided to move forward. I needed the coat to be approximately 13 inches long (remember this one fit her chest girth)...and I picked it up today and it looks AWESOME! And fits Sami splendidly! They even added little darts to fit around her backside; it looks I ordered it from the company this way! So professionally done! Thank you! read more

I love this place. The customer service was well beyond my expectations, the price was reasonable, and they did an excellent job altering a dress and a pair of jeans for me. I will definitely be a repeat customer! read more