I purchased a Ushio brand MH light bulb a couple months back, and after pulling it out the box and plugging it into my DE fixture, to my dismay, the bulb would not power on. After thoroughly and reasonably explaining my situation over the phone to an employee at this location (since they don't allow walk-ins at the moment), they refused to exchange the item, or even take a look at it. It's unfortunate, as I've done well over $100k in shopping from Greencoast over a several year span, and I certainly won't be back. Not to mention the degree of price gauging that occurs on any given visit. Simply put, a very unprofessional hydro store. For good measure, here is a picture of the product. read more

GreenCoast SFV - Nurseries & Gardening Near Me - Los Angeles, California

A warehouse full of equipment that baffles me and loud, angry rap music. Now that's inviting!! read more

GreenCoast SFV - Nurseries & Gardening Near Me - Los Angeles, California

This company has a policy of not accepting returns except for store credit. They enforce this policy without any discretion at all. Just had a brand new broken piece of equipment, and they would only give me store credit. So now they've tied my money up without compensating me for interest on my money. This store will never see me again after I use this credit up. Very bad business practices. This is the second time this happened, and I was absolutely stunned this time as the mistake was on their end by selling me a faulty product. Buyer beware, this is corporate thievery at its finest. read more

Great selection of hydro supplies from tubing to pre mixed soil and nutrients (both organic and synthetic) but what really stood out to me was the staff went above and beyond in making sure I was well taken care of and not lost. No sense egotism elitism just honestly passionate people trying to help a backyard gardener grow bigger and happier broccoli. Thank you Bo and everyone else stocking the racks I will definitely be shopping here for all my hydro and nutrient needs read more

Bo helped me out finding the right soil for my monstera indoor plant. Awesome job! I'll be coming back for sure!

Just wanted to give a shout-out to David Lopez! He helped us tremendously this past weekend in getting my order together even though he had no idea what I ordered he figured it out and got the team to pull out the pallets and help us load.. up until the very last minute of closing...couldn't of asked for better customer service! Much love! read more

GreenCoast SFV - LUXX 840 watt - Nurseries & Gardening Near Me - Los Angeles, California

Service is great here. I come here for the fox farm soil. In 2020 it was $10/bag. Now in Jan 2021, it is $12/bag.

Always and I mean always out of stock.. beyond unprofessional. Been in hydroponics for 13 years now and can honestly say over the 10 trips I've made there in time they've been open every experience has been horrible. Green acres is about 10 minutes away and it's filled shelves and actual knowledgeable friendly staff. If you're the owner of green coast spend some time in your store. Watch your employees and how they interact with customers. ITS BAD read more

Called No Ho they said they didn't have what I needed. Called SFV location and they said they had it, invited me to come by. Hauled ass across town to make it before 6p and they said that someone took it earlier and they all pretended they didn't talk to me. Then before I left they said they didn't think I was going to come today., despite saying on the phone "I am about to get on the freeway and fly over." Pretty sure they lied to my face so they didn't have to run another transaction for the day. Super wack experience from front to back! read more

The guys here at Green Coast are simply awesome. Friendly and hrlpful are understatements. They've got you covered with curbside pick-up for this Covid-19 crisis. read more

Horrible service from this location, I won't go back I suggest you go else where. They rather have clients not happy than continuing to come to them often. If I could give 0 stars I would. read more

Went in with limited knowledge and walked out feeling like a graduate. Recieved the best help from JJ and Matt who showed extreme patience. I definitely got their A team. There is no better place. I Highly recommend. read more

During these times of crisis curbside pick-up has definitely been a life saver! I was able to e-mail the store and got a fast response as to when my order would be ready. Once there, I called and Bo made the whole process of paying and getting everything to my car so fast and easy. My tomatoes and peppers are extremely happy and thankful for the amazing service you guys are providing in such hard times! read more

Once arriving, I inform the gentleman behind the counter that I called ahead about price matching and was here to make my purchase. I didn't recall who I spoke with on the phone so I watched him inspect my print out with a look of doubt. I was under the impression he was going to get help. I walk around the shop, seemingly unnoticed, get back to the counter and I'm standing there like an idiot waiting to be helped. I'm one of maybe two customers in the store. I ask someone else about my price match and it's the guy that I spoke with on the phone. "Oh you called before. I got you. I'll be right back." Gets back, stares at paper, looks at coworker, asks who wants to tell me, they look at each other stupidly and one of them tells me they can't do it. W.T.F. Why was the price ok on the phone then? "It's an internet store." I said no, it's a retailer with a storefront in AZ. They came back with an offer that's $70 more. I left disappointed and made my purchase from growershouse.com. I'm just happy it wasn't too far of a drive. One star for wasting my time and not even researching the competitor. Anyone in the position of sales that makes little effort to make a sale is just a clerk. read more

David at GreenCoast Hydro SFV was super helpful and gave me some great advice about growing hydroponic vegetables. As a newbie, I really appreciated his assistance. I definitely recommend them read more

I've spent over $2,000 here and I get treated like shit every single time!!! Terrible customer service, rude staff, they do not deserve your business. I hope they get shut down! If you buy weed growing equipment they make seem like they have no idea what you're talking about. They use code word "tomato's" literally worst place in the valley!!!! Stay away!!! read more

The best hydroponic store in the Valley. The stuff is super great. David Lopez is one of my favorite guys to work with.He is one of the best in the store. Very knowledgeable, helpful, friendly and respectful, any of your questions will be answered. Will give good advices and suggestions if needed. Thank you David. Highly recommend this store. read more

I have been a 4 year customer and have told a lot of people about this place but I will no longer be coming to this store because of the unprofessional and disrespectful behavior of an employee named JJ. In my opinion he is high most of the time and very irritated when you ask for help. This is still good store with a large variety but JJ has forced me not to go to the store anymore read more

Love the whole staff at this location, but especially Bo. As a novice home grower he always takes extra time to explain techniques to me so that they're easy to understand. He's also points out ways to save money on nutrients and equipment all the time, which makes feel like he actually cares about my well being, not just padding his sales. read more

These people are the best. Not only do they have a wide selection of material to choose from, the staff are more than happy to answer any questions. I'm about to start my first grow and as you can imagine I have a million questions. They were able to answer them all. And with patience, I might add. read more

I came here for supplies for aquarium and vegetable garden. First of all, prices here are Not fair. They mark it up and it's probably because this shop is "soo cool"...The vibe is far from! The music... Irritating! Turn down the volume. Please? The employees are ((cocky)) and act like they wish they were the popular kids in high school but missed the boat and now are compensating with their "eh, pion, what do you want? Oh, yah, whatever. Get out of my face" attitude. We are not giving them one more penny. read more

Great store. Large selection of food for outdoor plants also. Helpful staff and great prices.

Awesome shop! Walked right in and got everything I needed quickly, plus they gave me a nice discount. Appreciate the great service! Thank you guys!! read more

Best Hydro Store in the Valley! Workers are all friendly and help you with what you need!

I always can find what I want, everyone's helpful & I just know that these guys listen to loud music. Pretty simple. My business hasn't suffered due to any of the issues mentioned below. Thanks guys, keep on truckin'! read more

Greencoast is the best! And Bo is the hardest working employee there! Thanks for being so helpful every day Bo!

I usually shop at the Santa Barbara location but I travel down to LA for dj work often and decided to try out this location. The first time I enter this location I was greeted right away with a handshake and introduction also offered help if I had absolutely any questions. I came in for tupar soil but they didn't stock it at this location but they were quick to help me pick a substitute and they even got me a cart & helped me load up my cart with bags of the soil. I continued shopping for my nutes and got what I needed. I have no complaints about the "angry rap music" it's a hip staff working 5 min of rap music isn't going to make or break my day or scare me away , that's just a little dramatic. I made my purchase and customer service was helpful till the end. I now have made 2 trips to this store and again I was greeted as soon as I walked in with a "hello how ya doin, if you got any questions feel free to ask". Great customer service again till the end. I have no complaints aside from they didn't have a few products that I am used to getting at my other location. If they had the same products as other locations I would give it 5 stars. But I understand that it is supply and demand. Overall I will be coming back , great customer service and I actually enjoy the vibe in this location. Hip urban cool. Wtvr you want to call it. read more

The first and only hydro shop killing the game with everything from closet grows to 30,000 sqft commercial setups... the only shop with everything you'd need for 100 plus lighter In stock!!! If your not shopping here your missing out!! read more

GreenCoast is awesome for organic gardening of all kinds. Just went in today because the normal garden store has such a limited stock of organic insecticides and fungicides that I've been ordering all mine from amazon and waiting weeks (which is a recipe for disaster with gardening issues). This place had better prices, their selection was amazing and it's right down the street for me! They had literally every fertilizer combination in existence and specialized things like a liquid calcium blend I needed for some tomatoes to curb blossom end rot. The staff was very helpful and the store is laid out well. I don't know why I would go anywhere else! read more

Bo, Matty, JJ, and Chris are super cool dudes who are always helpful and it's always a pleasure. Love u green coast thanks for everything ! Dogs loved and welcome!peace read more

Yoooooooooo this is the spot to go. If you're an active grower and you need supplies especially during corona season then go here!!!!! They have everything at a competitive price. I've never met a staff so friendly and knowledgeable. My plants look like Schwarzenegger!!!!! read more

This location is a joke. The employees are so unprofessional and lazy. All they do is waste time to get their 9-5 pay. The staff doesn't care to help they told me to "shut up and wait" think they are bad ass talking crazy using profanity. The professionalism in this place is so bad this location needs to looked at carefully. By Better business bureau I am also reporting this location staff to BBB. Because such losers shouldn't be employed in a professional environment. I recommend everyone to go different location. Or different hydro. This place is the worse customer services provided. read more

I am literally in the parking lot of this place writing this. I walked in there willing to spend money and they were not helpful at all, even after I asked. They just continued to watch me walk around confused without offering any additional help. This place sucks, no wonder people always just buy online. I might have go back due to the lack of hydro shops in the area, hopefully they change my mind. read more

Bo is the man! Always helps me out with any questions I have and gets me in and out in no time best staff, good pricing, always reliable

Great staff and great prices and anything you need for gardening.... They are very open to questions to know what they were doing there.... The music was bad though.... read more

Terrible terrible service, I don't recommend this location to anyone. Go to the LAX location... employees has conversation amongst each other never greeted me as I walked in.. I guess everybody was on their lunch break or something.. but skip this location by all means necessary.. the whole staff needs to be FIRED! I WISH I CAN GIVE ZERO STARS.. read more

This place is busy almost every time I go in. It usually takes a minute before someone can help me because the employees are usually busy w other clients. Once I'm engaged w one of them the customer service is on point. Always very helpful and willing to answer all of my questions about gardening. read more

Very knowledgeable staff and a diverse range of products. If they don't have something they are more than willing to get it for you in a timely manner. Overall I was very pleased with my experience. read more

These guys are super knowledgeable about their inventory. Nearly everything you can imagine in-store and anything else just 2 days away. John, JJ, Chris, and Christian are always very helpful and competent in answering any of my questions. Winning place to spend my money by far. read more

This store is great. I drive 45 minutes to come here because they're so knowledgeable. They have set me up with nutrition schedule that is awesome. The prices on the items are not accurate because they do not include your discount. They have everything you could want read more