Extremely Uncomfortable Experience I called ahead to book a massage for two people, and during the confirmation process, the woman on the phone started yelling at me. I'm not sure if it was a language barrier issue, but regardless, the yelling was completely unnecessary and unprofessional. Upon entering, we were immediately hit with a strong musty smell, which suggested poor ventilation. After paying, I asked to use the restroom and was rushed to the back where I was shown what can barely be called a bathroom: a toilet and sink in an open space with no door. Instead, there was a thin sheer cloth (about the length of my arm) hanging from the ceiling offering zero privacy. After that, I was quickly ushered into another room and rushed to lay down for the massage. When it was time to leave, one lady aggressively demanded a tip while another woman physically blocked the exit door until we tipped. When we asked if there was an extra $2.00 charge for using a card, the staff member told us, "$2.00 is not too much for you," which was extremely rude and inappropriate -- you should never tell customers what they can or cannot afford. Overall, the entire experience was uncomfortable, unprofessional, and felt unsafe. I would not recommend this place to anyone. read more

One Star -- Very Disappointing Experience From start to finish, this place was a letdown. I called ahead to schedule a couples massage, and the woman who answered the phone started raising her voice at me while confirming the appointment. It came off aggressive and completely unnecessary. When we arrived, we were immediately told to pay before the massage, which felt insulting -- as if they assumed we were going to steal the service. It made no sense and set a really uncomfortable tone from the start. I was then rushed into a room and told to get on the table with no real exvplanation. The massage itself was decent but definitely not worth $45 for just 30 minutes. When it was time to leave, it got even worse. One woman stood blocking the door, asking repeatedly for a tip. As I kept trying to move toward the door, she refused to step aside and just stood there waiting until we tipped. On top of that, when we asked if there would be an additional $2 fee charge for using the card again she said "yes, two dollars is not too much" which is incredibly disrespectful. The entire experience felt unprofessional, uncomfortable, and high-pressure. I would absolutely not recommend this place to anyone read more

Good place to relax. Definitely recommend! Try it! Friendly service , good environment and best experience.

I agree with some of the other comments here. The experience was weird and not relaxing. The lobby is small and has a strange mildewy smell. The woman at the front desk, who also happened to do my massage, was very rude about paying up front. I was already expecting to pay upfront because I had read the other reviews, but something about the way she says it is so abrasive and accusatory. I also called prior to coming to make sure they could take me and at the end of the call she said a bunch of numbers "30, 45, 60, 65" and then hung up. I was confused and thought maybe she was talking to someone else there in the store. When I arrived there she said "What do you want, 60, 65?" And I said "I'd like a 60 minute massage." She responded "65." Again, confused, I said "....65 minutes?" And then she yells "I TOLD YOU ON THE PHONE!! 60 minutes for 65!!!" Like, ok, damn, lady. So I confirm that $65 is fine and she just stares at me....then snaps "PAY NOW!!" The actual massage was also strange. I could hear the toilet flushing throughout the whole thing and the music was super random (John Legend, Adele, etc.). The pressure of the massage was very inconsistent and alternated between her barely touching me to EXTREMELY hard and deep tissue. She also made a comment about my body being too muscular. Direct quote "You have too much muscles. Too strong." Which, like...wtf? I added on the hot stone supplement (+$20) during the massage and when I got out of the room she immediately jumped in front of me and blocked my way to the lobby to get me to pay for the hot stones and tip standing in the hallway. I guess they have had problems with people running out and not paying in the past, but it creates a really poor experience for paying customers when they treat you like a criminal. Idk, I only went because I was in the area waiting for my car to be serviced. I wouldn't go back again. read more

Fantastic service! I went in with severe back pain from sitting all day at work, and the therapist tailored the massage to target my trouble spots. After just one session, my pain was significantly reduced. Highly recommend! read more

I just had a wonderful walk-in 30 minute massage with Sherly. It was wonderful! Green Tree is clean, everyone is thoughtful, and a great price. I'd totally recommend you stop by! read more

One of the oddest massages I have ever gotten. It had an odd smell when I walked in. The lobby is small and has lots of plants. I'm not sure what the smell was but it was Not pleasant. The massage room looks nothing like the pictures posted. I have taken a picture and posted for you all to see. The music was terrible. The hour I was there I heard Elvis, Britney Spears (no lyrics), Michael Buble, and then some oriental music. I could not relax because the music was just so odd. Some songs that played were live versions of the song that included clapping at the end. The actual massage was odd too. The lady only used her feet. She didn't use oil either and she only walked on my back the whole entire 55 minutes. She got off and said it was over. I was surprised because I have never ever had a massage on only one side of my body. My back does feel less tense but I will not return for the reasons mentioned above. Also the tip is cash only. I gave her money and asked for change back. She took my cash and I had to ask her again for my change lol. I think she was hoping I wouldn't ask for it. Uh, yea the whole experience was odd and beyond comfortable. I Do Not Recommend this place. read more

Green Tree Massage - What the massage room actually looks like - Massage Therapy Near Me - Pasadena, California

Staff are friendly and massage is great. They know what they're doing. I'll come back again for sure.

I went to Green tree , I meet a lady her name is Casey . She is a nice , beautiful smile . She took me to a room , the room looks clean. I took to her, she knows my legs have pains , she constructed massage my legs almost 45 min, after that my legs feel much better. I will back again. read more

I have my shoulder pain. Friend may recommend a Green Tree for Casey. I went to there, she is a nice lady. I paid 90 minutes , she worked for my shoulder most of time. She found right points and fixed my shoulder. I will come back again. read more

Please don't waste your time and money customer service is super bad , bad bad behaviors with Customer

Every Massage there has been great. Worked out my kinks and I left feeling great

Green tree massage offers good services at a reasonable price in spite of its underwhelming ambiance. I get a lot of massages and the therapist I had here was very skilled. I was experiencing some acute back and neck strain and the treatment really helped. That said, the room was meagerly appointed and the sound of the washing machine was loud and close. I was not bothered by any of this because I was looking for therapeutic relief. So, if you are seeking a "spa like" atmosphere then this place may disappoint, but if you need good strong bodywork on short notice, you will get what you came in for. read more

I have been going to Green Tree massage for relief of my back and leg pain. Casey does a very good job with deep tissue massage. I had back surgery and Casey helped ease my pain. I recommend Green Tree and Casey read more

So great. My practitioner was perfect. So glad I chose this place. Was my first time. I had the 90min full body. Dreamy and well needed. Can't wait to go back. read more

This place is definitely a hidden gem! If you ever are in the area and want to treat yourself to a relaxing massage, definitely come here. 100% WORTH IT! My girlfriend and I were looking for a nice place to treat ourselves to a massage and we stumbled upon Green Tree Therapy. We decided to give it a try, and boy were we glad we did. The service was great and my masseuse was attentive. She asked if everything was alright and if the pressure was okay multiple time. My girlfriend also told me she was in complete bliss throughout the massage. She likes the softer Swedish massage and she said that her masseuse did a great job she almost fell asleep. I often suffer from chronic backaches, but this place definitely makes my back feel so much better after! I'm definitely going back here at least Oh, OK yeah OK once a month to relieve my back. Definitely asking for Sherry, my masseuse, again! read more

Great massage, great price. Professional and now my lower back doesn't hurt. Would recommend to anyone

Great location for us travel nurses who like to stay to the freeway. I'm on my feet 8-12hrs per shift often require foot, leg and back treatment to prevent break down & maintain my current mobility. This place was great, except for the extra charge for the table shower ($25) so after reserving an 90min treatment, plus tip. This might end up being double the advertising price. So keep your broke ass home, if your not able to foot the bill read more

I stopped by out of the blue because of an aching back. Boy am I glad I did. This is a fabulous place and very clean. The gal I had kept making sure the pressure was okay and made me feel very comfortable. I will be back. Thanks read more

Let me start by saying that i get a lot of massages. And i rate them by value for the money. So a $20 place has different standards than a $100 place (Burke willians for example). This place is $60/hour. And when you go in on a hot day, it's hot inside. It's also dirty and run down. So I didn't let them Massage me for $60/hour. I left. I recommend this place lower their prices or that no one goes there. read more

I would like to give a shout out to Sherie for her great service. She will listen to you and go out of her way to treat your trouble areas right away, even if she runs over the time period. She's one of the best in the valley. Both Casey and Sherie provide some of the best, caring Chinese massage service in San Gabriel valley. Keep up the good work! read more

I visit Green Tree regularly. The entire place is clean, comfortable, quiet and has soothing music. Emily, Linda, and the others make you feel welcome and their massage techniques are amazing. They make sure to accommodate your requests for a truly relaxing session. read more

Great experience, I got massage and table shower, super clean and perfect service Amely was great,, thank u read more

I like to go Gtt. I have been go Gtt a long time. I have pain on my shoulder, Gtt help me to get my pain away. I like to go there. Also relax my body. read more

Very clean & relaxing environment. I like the massages here . My shoulder pain ,l come here often,Emily so good，Highly recommend this place. read more

I've been a regular at Green tree massage therapy since they opened about 13 years ago. In the 100+ massages I've had their never a bad one yet. I'm not sure how they can get such great consistent masseuses there that are so skilled kind and sweet. I enjoyed looking at people leaving Green Tree because they're always smiling read more

I was just at the Green Tree Massage Therapy and had the best massage ever by Emily she was very attentive and I have a bad back and the massage really was good for it I would suggest her highly read more

From Green Tree to Brown Weeds, and not the good smoke-able kind. 1 out of my last 4 visits has been ok and that one was rushed.....In the last four visits i have had one lazy feel nothing massage that ended with me trying to tip on General Principal and being told there is a $20 minimum on tips, one massage where the lady put a scalding hot towel on my back and when I reacted she said "Why do black guys always say the Towel is too hot, one message where the girl baled out in mid massage and another had to take over then was interrupted every 5 min by another employee and when I said forget it I will come back later, they accused me of not paying then realized the girl that bailed had taken the money with her I had to wait 20 min just to get a refund.........The one visit that was good was the lady that's been there for a while she recognized me gave me a good deep tissue and apologized for all the interruptions on the "Ran with my money visit"........I am pretty done with this place after Kiki tells me there is a $20 dollar tip min on a massage I paid $60 for and she was massaging me like she was doing her shopping list in here head. So "KIKI are you riding, not with cash, cause I'm never coming back." read more

My wife and I have been going there for years. We both do computer work and end up with upper back pain. I drive a ton and my lower back ends up in knots as well. We love the ladies there. They know EXACTLY what to do. I recommend doing a ninety minute session as one hour never seems to be enough... read more

Great Massage. Great Pricing! I was referred here for a massage by a friend, and it was great! I will return again!!

Had a wonderful relaxing experience coming here tonight. My therapist name was May was excellent at helping me relax and feel so good. I will be back and look forward to coming back. read more

Amazing massage! I came here after a trail race in pain and soreness, and left feeling loose and refreshed. The atmosphere is calming and serene, with easy listening music throughout the massage. I originally planned on 60 minutes, and added an additional 30 minutes because it was so wonderful and pain-relieving. I will be back on a regular basis! read more

This is very good place！There's a sweet girl called Christina lead me to the room.It's clean and peaceful.She did really good job on my shoulder.I really enjoy the massage.I'm sure I gonna be back soon with my boyfriend next time.I love here！ read more

I just had the laziest excuse for a massage ever! Do not waste your money. My back actually hurts worse than when I went in. And way overpriced. read more

This is the best massage place I had !wonderful experience! I recommend here. My back and neck always painful be cause my job, right now I come here 2 times a month . I feel better now! And always come again ! read more

This place very good,very clean! Massage is very good,I like go there when I have body pain, they alway do good job.

This place is the place to go when you are tired and your body is on the sore side..They have a great shower and the massage lasts the full hour..Emily is a very strong massage tech and does a great job in soothing my aching muscles..Give them a try the next time you want a massage but don't quite know where to go.. read more

Emily was really good. Very relaxed. It is clean and friendly. Would recommend. Nice rooms , shower is available.

There is a very nice and clean place . There massage is professional make me very peaceful and relaxing . i will come back every week I recommend this place ! read more

Never has a bad experience or alignment after a bad chiropractor that did more worse than good. The ladies @ Green tree know anatomy, work diligently and are simply looking for more people like myself vs. and Orth, drugs, or a chiropractor. Excellent place to refresh - Shower(s) available. Max/ Privacy is an issue. read more