I really like this cleaners. The guys there seem real. Their prices seem honest and fair…read more The work they do is very good. And it's fast. What else could you want from your cleaners ?

Victor's Cleaners has been my go-to for the past 2 years! I live in the Upper East Side but make…read morethe extra effort to travel to the area because of how much I trust everyone there. I've tailored many dresses and tops with different fabrics and they've always done an amazing job + prices are a lot lower than other cleaners I've been to. Would definitely recommend!

They are courteous and polite and they remember your name !!!!! They will do whatever they can to…read moreaccommodate

After being unable to get the stains out of my dress, I was told the store would retry and then was…read moreassured they'd deliver it. For that reason, I didn't set a reminder to pick it up given this assurance. MORE THAN a month goes by- I hear nothing. By the grace of god I remembered this (expensive) dress was still there.. couldn't believe I wasn't alerted to anything. When I texted the manager (owner?) to potentially give me a discount for a new set of clothes to be dry cleaned, he refused. Sooo not only was the clothing quality/cleaning job unsatisfactory, but the customer service was just absolutely AWFUL. Stay away from this dry cleaners. You may not even get your products back.... Unbelievable

I started going to this dry cleaner as I was disappointed with my last one. They are great and…read morevery careful with our clothes. My wife tends to purchase very nice and very delicate materials and so a dry cleaner that looks at and categorizes each item on the receipt (by designer as well!) is something that puts my mind at ease. They also handle using my garment bag (so that we don't have to waste plastic) without issue. Highly recommend them. They ask me "why do you come so far for your dry cleaning"...this is why.

Failed to get the stain out of both pieces AnD my designer shorts came back with huge safety pin…read moreholes in them. What would possess someone to use huge safety pins to secure shorts to a hanger? They could have easily used the plastic clips instead. It was obvious holes would be left. Avoid this place at all cost.

They set a new low for customer service…read more Upon giving them my phone number to search for my shirt, they searched the aisles back and forth at least five times. Then they proceeded to pull out a random white shirt and assume it was mine. I had to search for the shirt myself in the back and point out which one was mine. After not meeting a 72 hour turnaround deadline that they set themselves, a man proceeded to argue with me about what the stain actually was. I know candle wax was spilled on the shirt but they cleaned as if it were another oil. There was clearly no communication between the front desk and the cleaners. For them to assume zero responsibility and still charge me, despite the fact that they used an incorrect method to clean the stain, is unacceptable. It is embarrassing that they still operate this way. Another time, a lady refused to alter my pants and told me "it's ok, just leave them long like that". Thank goodness there is another cleaners and tailor right across the street.

I rarely write reviews but do not bring anything for dry cleaning here, EVER…read more First of all, they didn't dry clean my clothes, they washed them because everything was shrunk. Burn stains from the iron on my cotton Oxford shirts. Everything ruined.

My go to for the past 3 years! Extremely fast and reliable wash and fold service... Super kind…read morestaff that always makes sure you're taken care of.

Note: this review is based on an experience using this retailer site as a UPS access point and not…read morebase on their dry cleaning service. I found this retail store on UPS's website because I had to drop off a small package before rushing to a md appt. According to UPS's website, the definition of an UPS Access Point is as follows; A UPS Access Point™ is a participating retail outlet, such as a grocery store or petrol station that serves as a convenient and efficient UPS parcel delivery and retrieval location. You can also drop off labelled and prepaid UPS Returns®parcels at any UPS Access Point location. The Korean gentleman that assisted me just told me to leave my package at a certain spot and did not scan my package. When I asked him why he doesn't scan the package he reluctantly said, "there is no fee for the scan but tip is appreciated." He then took the scanner and scanned my package and expected me to tip him for doing his job. I believe tipping is a voluntary practice and a customer should not be told to tip an individual especially when that individual did not provide adequate service. By signing your business up to be a UPS Access Point, that means this is a service you chose to provide the people in the neighborhood with. His behavior makes me wonder if he would "accidentally" lose my package since I had not provided him with a tip. And had I been a customer of their dry cleaning services, is tipping an unspoken expectation to ensure you get your clothes cleaned properly? This gentlemen left such a poor experience in my books that I would not consider doing any business with this retailer in the future.

I just randomly stopped in here to get a pair of pants sewn and this will now forever be my dry…read morecleaners, and seamstress!! Tay, one of the individuals that works there, was so nice and accommodating. They even dropped off the items at your apartment, depending on where you are located. Reasonable prices, you aren't paying an arm and a leg, but you are paying for a job!! highly recommend their service.

Amazing experience with the tailor and the guy at the desk they fixed three pairs of pants for me…read moreand fixed the waist on my Isabel Marant pants. Everything looks amazing and pricing was fair. Very happy!

Do not take your clothes for wash and fold here. I received my items back and half of them were…read morecompletely melted! I'm not even sure how that happens but it completely ruined my clothes. I've had things go missing from my items handed off as well.

The fucking best. Will be with Kenny for life!…read more One time he even got my shoes cleaned.

I've been bringing in our laundry weekly to Tatyana's for 4 years now. They're very reliable and…read morethe same day service is great. Highly recommend to anyone in the neighborhood.

Been coming here for the last 7 years. Super professional and accommodating, not to mention very…read morehigh quality work. They take care of everything from everyday laundry, alterations, and dry cleaning of formal wear. Would definitely recommend for anyone who lives in the area.