Glad this place continue to exist and still in the family. If you play racquet sports, this is the…read moreplace to go. If you want your racquet fixed, this is the place to go. The place is medium sized, but cramped with loads of things on the floor and on the wall. If you go in for the first time, it is super overwhelming. There are things everywhere and in no particular place. Customer service leaves you alone. Saying this, pretty much all the people who come into the store buys something. Why? Customer service knows their stuff and doesn't push you to buy what you don't need or upscale you to buy mor expensive. The stuff they have is really well made and you cannot find a better deal anywhere else. Love this place for tennis shoes and racket. They also have pickleball paddles and balls etc.

Great customer service. Very knowledgeable staff and very helpful with getting me the right tennis…read moreracquet

So you know how we always talk about a hole in the wall when it comes to foodie joints? Well i'd…read morecall this a hole in the wall for every golfer fanatic. I randomly stumped upon this company during the holidays online when shopping for a golf set. I researched far and wide and put my faith in these guys. As a rookie golfer i'd still say their prices are so amazing and variety options from colours to brands / heights .. whatever it is you need to make your golfing experience 10x better. I'd say you can find it with these guys. I do admit i returned the original one i bought online because it ended up being too long the golf clubs but i ended up buying golf shoes/ hat and callaway balls in store and soon another golf set in store. Marc and Jerry were phenomenal with helping and answering all the billions of questions i had. My shopping experience was pretty seamless i'd say. It was a bit of a drive but once you're there it truly is worth it. They also price match in store, you're welcome!! They take cash/credit card / debit .. if you can't get a hold of them through email i highly suggest you give them a call or go into the physical store.

Worst customer service ever!…read more WOMEN DO NOT BUY FROM HERE! I worked hard to save money and paid almost $4000 in May 2026 for my first time buying custom golf clubs after 8 years of golfing with a discount Strata set, it's now the end of the season and I still don't have my clubs mid September. After factory complications that held up the order, in July I went to pick up my new custom fitted sr. men's Ping set (put aside in the back office - I was in a hurry on my way down to Washington for work) and after being ignored and dismissed while 4 men stood around talking, I grabbed an item and said I had a question about it, at which time they gave me their attention and I quickly asked them for my new clubs. When one of the sales guys brought it out, the first thing he said was, "have you ever golfed before?". That's not something anyone buying $4000 custom clubs wants to hear, but especially as a woman. How unlikely would it be for a woman who has never golfed to buy custom fitted men's clubs??? My experience, once I realized there was an issue with the order, did not get any better and I eventually just said that I'm not taking these clubs and I left feeling small and belittled. To be honest, I hid that I was leaving in tears and went and cried in my car. That moment of getting my new clubs was supposed to be so exciting, I've waited years to afford them and now I don't even want them. At this point I just want a refund. RIVERSIDE I've called you 11 times already today and I've been calling from all different numbers for months. Why do you never answer your phone? You can see my name from this review, please call me or just refund my card and you'll never have to hear from me again, and I would be happy with that outcome. p.s - William is an amazing and talented fitter, he is not part of this one star review. I'm sad he's at Riverside because I would go back to him for every additional club I need to add after this set, but I'll never buy from Riverside again, so I'll have to miss out on a trustworthy fitter who's deeply knowledgeable.

Kyle Johnstone is the epitome of what Golf Town needs more of! He is the only employee who I have…read moreseen - time and time again - proactively come up to customers and support them with their needs (compared to several others who are reactive and almost wander around the store). Immediately after conversing with him, you just love the guy because of his genuine love for golf and helping others. His patience to educate me on the differences of the clubs, picking out different clubs for me to test at the simulator and giving me tips on how to improve my game has led Kyle to become my trusted advisor. Kyle is my go to when I need to buy something from the store - from new shoes and gloves to my entire golf set. Lastly, his Customer First mentality is second to none. When Kyle is there, someone will always have a club in their hands and a smile on their face. Extremely grateful to have met him and glad to see that Golf Town has amazing people like him!

What I witnessed today by the manager at this store, left such a bad taste in my mouth I will never…read moreshop here again! An elderly gentleman in a wheelchair was trying to do a return. The manager spoke to him in such a rude manner. I couldn't believe it! What really blew my mind, was the gentleman was in a hurry to catch his handy dart ride on the lower level of the mall. He asked the manager if he would give him a quick push to the elevator. The manager responded NO and said he didn't have enough staff to help him. My mouth litterally hit the floor! There were two customers in the store. Myself and the gentleman. There were 4 staff members standing around shooting the breeze. I asked to quickly pay for my item. I then wheeled the sweet gentleman to the elevator and took him right to the curb to meet his handy dart. I decided to go back to the store and speak to the manager. When I confronted him about how unkind he had been. He simply shrugged his shoulders and said it was company policy that he couldn't leave the store. I told him nevermind any policy. We have a responsibility in society to be kind and helpful to those who need it. Period! I hope Golf Town has some much more compassionate employees on their payroll because what I observed today was absolutely shameful!

This is a small hockey/skate store located almost across from MEC. I.had no idea it existed until I…read morehad a problem with my hiking boots and needed a gel insert for my ankle and this store came up on an internet search. The guy working here was super friendly and helpful, the products seem reasonably priced (what I wanted was actually cheaper than on Amazon, plus buying here supports a local business), and the location is convenient to bike/Skytrain/drive. Also noticed that skate sharpening is $6!

Some of the best customer service I've received in years! Walked in looking to get my son…read moreoutfitted with lacrosse gear for the first time - had no idea what I was doing. The guy there ( I regret not getting his name!) got us all sorted out, showed us gear in a range of prices, explained options, showed us how to size the gear and honestly was so genuine. I never once thought that this guy is just trying to make a sale, he was committed to making sure we walked out happy - and we sure did! When ringing everything up he was even able to work up a bit of a discount for us - and gave my son a free ball. This store is about a 45 min drive from where we live and I will 100% be going back, totally worth the trip.

George is great! Most passionate manager I've met and I've been going to Cyclone ever since I…read morestarted playing hockey, over 25 years now. His skate sharpening is on point. Very consistent and can always trust you have a good edge. Last time I was in he pointed out a fresh delivery of pro-stock sticks just when I was looking for a new twig. Thanks for the recommendation, the stick is awesome! He's in the Richmond store now so always make sure to get my skates sharpened before my games at RIC.

A bit on the small side but the staff is tops. The sharpening is superior to the other location in…read moreVan. .Helpful and attentive staff that inform and answer all your questions without attitude. Prompt friendly service.

By the up & down reviews of this location, I see why. While parking is important on a stormy day,…read moremore importantly is the sales and service. A good place for off-season, unadvertised, discontinued equipment / bike, etc. But he service staff are questionable. Immature dudes chatting in the back, while the sales person writes up my service order. Aren't they supposed to be working? Here's the bigger-butt. When I came by to pick, it was not ready when promised. On top of that a mechanic signed-off on it as being completed. It was not touched! I made a stink about it, being way before the peak season,the manager did the right thing - gave me an extra discount off the already discount. And there's more... I dropped by 3 months later for the "free adjustments" (for 1 year). No service person there. Took the bike to the W Broadway location who did the job the same day I brought it there, done by profession mechanics. It's location, location, location?

This Sport Chek is part of a new retail complex on Marine Drive and shares a huge parking lot with…read moreseveral other large chain stores. Covered free parking, yay! Have gone to this location several times and it has a great selection and is very quiet compared to other locations. Easy to find help from employees and they are extremely helpful. The kids clothing area has a great selection as well. Found several sporty outfits for my kids for last Christmas which was a relief!

Awesome store and awesome people, but *really* make sure you know what you're buying before you…read morehead to the till. I came in on a college budget hoping to pick up a used soccer ball or tennis racket to help emerge from winter hibernation and be outdoors, but the selection and prices made it so I got both! Consigners set the initial prices and get 50% back, so it's luck of the draw as to whether you'll get a good deal. Got a Dunlop racket ($33) that works like a charm, and the used tennis balls ($0.50/ea) are really worth it if you don't mind a Sharpie'd "T" on it. The soccer ball, I made the mistake of buying a lower-end Tektonik ($17) one. BIG mistake. After one use, it began cracking apart massively -- likely an issue of the ball being stale and/or overinflated. Although this is mostly the fault of a bad consigner, I was disappointed that I couldn't get anything back for it after I called and warned them about the other two they had on their shelf. Part of me is kicking myself that I didn't go for the nicer, likely better-maintained $22 Puma ball on the rack -- ended up dishing out another $25 for a new one at SoccerWest anyways. But I'm wondering whether I should sell my new ball to them when I myself have to head out of town, or whether I should go through the effort of selling it on Craigslist/Marketplace to give someone (and probably myself) peace of mind. TLDR: Know what items to buy used, and which are buyer-beware. Quality control can only go so far.

We had a really great buying experience here. We found several pairs of shoes for my wife and son…read more The staff was able to help us find everything we needed quickly. The selection was a little sparse on children's shoes.

I came to BC to catch giant bull trout in the Pitt River. I was referred to sea-run by a local fly…read morefishing expert. The business mainly stocks simms gear which is pricey but worth it due to the lifetime warranty. Ron hooked us up with some new waders and boots that worked great as we fished up and down the Pitt River. He even gave us some free streamers and a 10% discount. The store was well stocked and has everything you would need for any kind of fly fishing experience.