Used a Groupon and got an IPL laser treatment. The tech was amazing and explained everything…read morebefore and my face was glowing after. The spa was clean, service was great- loved my experience!

Sharing my overall experience how Med Spa ladies treated me so far…read more 100% true. Biased, discriminated, disrespectful. I've been a client at Celebrity Med Spa since 2022, but my experience has unfortunately been disappointing and frustrating. I initially trusted this place, but over time, I noticed a consistent lack of professionalism and a strong bias in favor of their staff often at the expense of customer care. On Women's Day, I was given the wrong package and double-charged. When I brought it to their attention, instead of acknowledging the mistake and offering an appropriate resolution, they offered me a $450 facial I didn't need. The staff was not properly trained, and my appointments were frequently canceled often at the last minute with no regard for my time or schedule. During calls to reschedule, I was repeatedly talked over and not allowed to express my concerns. One staff member continued speaking without letting me respond, and when I voiced that clients deserve to be heard, I was met with hostility. It became clear that they prioritized their team over their clients, which is concerning for any customer-focused business. When I mentioned that certain areas were left untreated during a session, the response I got was defensive "I have 20 years of experience, I know what I'm doing" instead of listening or addressing the issue. During a snowstorm, they canceled my 8:00 AM appointment with a message sent at 7:46 AM, focusing only on the safety of the staff and not even acknowledging the inconvenience to the customer. This was after I had already started driving in dangerous conditions. When I politely raised concerns about the consistent disregard and communication issues, I was told that I was the problem. The entire conversation shifted to defending staff behavior instead of addressing valid client concerns. I was essentially forced to end my service due to the lack of respect and understanding. It's disheartening to feel dismissed, talked over, and discriminated against. I also noticed a pattern where positive feedback is welcomed, but any complaint results in pushback or being made to feel unwelcome. They strongly encourage tipping and link discounts to gratuities, which feels more like pressure than appreciation. Sadly, I no longer feel comfortable returning to this spa. I hope they reflect on how they treat clients--especially those from diverse backgrounds and work on building a culture that values respectful, two-way communication. Biased, discriminated, disrespectful. For them only staff is important. They do not want their staff to fell uncomfortable. but they are totally happy to if the client is uncomfortable.

I had a great experience at Balm West and would definitely recommend it! The space is clean,…read morerelaxing, and has such a welcoming vibe as soon as you walk in. I see Tatum, and she is amazing. She's professional, knowledgeable, and really makes you feel comfortable throughout the entire appointment. She explains everything clearly and makes sure you feel taken care of the whole time. She creates such a positive, comfortable environment.

I've never had lash extensions before Tyler. Now I can't live without them!! She's fast with…read moreapplications, makes me feel comfortable and gives me the confidence boost I need after each appointment.

This was my first time getting lip filler and Rachel did an awesome job on my lips, i'm super…read morehappy with my results! Will definitely recommend Renew to my friends and family that want any treatments done

I had a great experience! Everyone is very friendly and helpful and awesome people. Yan is very…read moreprofessional, gentle, and made me feel comfortable throughout the entire appointment. Everything was clean, well-organized, and the process was smooth from check-in to check-out. I'm very happy with the results and would definitely recommend this awesome place.

A rip off!! They pretend to be knowledgeable regarding their therapies but they're clueless. This…read morecompany is out to make loads of money and they do not care how they do it!!!

This place is amazing! But it was never opened at this location. It is located on Scholls Ferry in…read morethe Greenway Center by Wholefoods. Nutritional IV's, compression, local and whole body cryotherapy, Joovv PBM red light therapy, stretch therapy, Infrared sauna ( with private shower) hyperbaric oxygen therapy and Cryo Slimming, toning, and facials!!!! Walk in appointments welcome!! I love Being a member of Restore! My recovery is on point and I can now Do More of what I love!!!

Excellent service | knowledgeable staff | results…read more I've been coming here the last couple of months when I broke out with hormonal pregnancy acne. I've seen Kyla, Carla, and Holly, and they are so sweet and excellent at what they do. I also converse with Sneha who usually works the front desk and she's really sweet as well. I am so impressed with this place. The place is located in a great area with ample parking. The office is clean and well stocked with skincare and acne free makeup lines. Scheduling an appointment at the front desk is easy, flexible and quick to do, or you can go online. They have a good number of estheticians, so finding a time that works for you isn't a problem. All of the ladies working here are very professional, knowledgeable, and thorough in their work. I've never felt rushed here. They are thorough with their extractions, explain what they put on your face to meet your skincare goals, and make you feel pampered. I just saw Carla and she went absolutely above and beyond for me today. She gave extra attention to the extraction phase, especially because my pregnancy acne is pretty deep along the jawline. She applied Vaseline on my chapped lips at the end of my facial and gave me a free sample of a lip scrub she loves. She always made sure I was comfortable throughout the appointment, asking if I wanted a blanket, heat/no heat for the bed. I enjoyed talking to her and felt so comfortable and taken cared of. I thought she was going to reschedule my appointment due to inclement weather, but she was there and able to see me. My skin is still a work in progress, but I notice the improvement already. I have less breakouts and my skin looks well hydrated and healthy. Patience is key and I'm already happy with the progress. These ladies genuinely care for your skincare goals. They update your skincare routine at every appointment so you're never left in the dark with what to do for care at home. They also have an incredible response time when you contact them with a question. I highly recommend this business and these ladies. If you're on the fence, try one appointment and you won't be disappointed.

Carla and her team are absolutely incredible and I am so grateful that I've been coming to see her…read moreconsistently for the past few months! I have struggled with deep acne scarring and hyper pigmentation and my hormonal acne was out of control after moving to the area over the summer. Carla from the very beginning was so kind and attentive to all my concerns. Before I moved, I recently had a traumatic chemical peel that left me with burn/dark scarring from a previous esthetician. Carla reassured me that we can improve my skin from within. With a little patience, consistency, and using the right products, my skin has improved drastically! I always look forward to coming to visit Carla each visit. She customized my acne regimen and I'm loving the progress with the microchanelling procedures too. She's given me hope on achieving my skin goals and truly appreciate her! Highly encourage you if you're considering to book an appointment to get the best care and support on your skin healing journey

So grateful I found this place and Darcy! Came in for my first laser and Botox treatment here just…read moreafter the new years. Darcy is the nicest, most conservative provider ever. She really knows what she's talking about and has done it for 17 years. I can totally trust her with my face! The facilities is HUGE, and beautifully decorated. I feel super calm, safe and welcomed here. There is plenty of parking in a safe neighborhood. The prices are competitive and the service is exceptional. Since it's too soon to tell how the effects of the botox I'll come back with an update.

Leticia is literally the best ! She has made my weight loss journey & process so comfortable for me…read more. Always giving me advice on what's best for me and this journey. And is always there to answer with honesty and truth to any questions I have . Thank you Leticia! And everyone else !

Tiff always does a wonderful job with my cuts, to the point where I have an easier time styling my…read morehair afterwards. It just falls so nicely, whether I wear it straight, round-brushed, or my natural wavy. She's cut it long, medium and short and I've been happy every time. Also, I stopped coloring during Covid (she used to do my color) and went fully natural (with lots of silver and grey), and she is super supportive about this and never pressures me to color. When she did do my color, usually highlights and often lowlights, it always turned out beautifully. She's professional, patient, a good listener, non-judgmental, and very careful. She's also just a kind and uplifting person in general. Her salon space is very relaxing and you are the only client. Finally, she never pressures clients to buy products but she's happy to make recommendations when asked. Tiff is great!

I saw this place recommended from my neighborhood facebook. I'm glad I did! This is the most…read morerelaxing hair salon! my hair still looks awesome 6 weeks later, I got a fresh cut and color and it was the best service I've had, probably ever! the shampooing bowl is worth mentioning because I could have taken a nap it was so comfortable!! It's usually my least favorite part. (in my experience shampoo bowls have been very uncomfortable) Ive also had my husband, and daughter get their hair cuts and I'm just so grateful I found this salon!

I had my Botox done on January 9th, 2017 I used a living…read moresocial coupon. My face is still bruised on the right side of my face, the bubble has finally started to go down. My concern going in was dropping eyelids. My eyelids are so bad now. The drop on the right eye is completely embarrassing. I am completely dissatisfied with this service. I feel completely embarrassed and taken advantage of.

I had IPL done on my chest years ago at this clinic. I knew something was off about this doctor,…read morenow it's confirmed (after hearing about sexual abuse charges). I've had IPL done on my chest at other clinics and my breasts were NEVER exposed. Dr allen had me take off my top and sit upright with my eyes covered. This was the most bizarre technique I've ever experienced and knew I was being taken advantage of. He also told me I should have my lips filled, as I would look so much better. Don't go to this dude. There is a reason why he's always offering Groupons.

I see Rene in my personal experience she is the best hair dresser and she is absolutely a wonderful…read morewoman she gives you a warm welcome and I consider her a friend and owners are wonderful too I recommend Rene and this salon thank you Rene for taking good care of your customers.

Had a great day at optima salons! The girls took care of me with a well needed day! Thankyou for…read moreyour expertise, I love my hair and nails!