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    System Pavers

    System Pavers

    (49 reviews)

    We chose System Pavers because they were the premium option. They were also the highest bid we…read morereceived (around $38,000), but we believed we were paying for quality, expertise, and project management. Their sales presentation was impressive, and we were told they would coordinate everything for our pool patio remodel. Unfortunately, our experience looked nothing like the polished videos we were shown. The project stretched from February 5 until May 14 and required constant homeowner involvement. Instead of having a project manager ensuring the work met quality standards, I felt like I became the project's quality-control inspector, inspecting every stage of construction, discovering mistakes, documenting issues, and asking for them to be corrected. I expected to hire a contractor. Instead, I spent three months acting as the quality-control inspector for my own project. During the project we dealt with broken pool pipes, damage to our pool aerator, fill tank, and underground plumbing, uncapped sprinkler lines beneath the patio, missing weed barriers, uneven pool coping, improper edging, damaged landscaping, and extensive construction debris left throughout our property and neighboring yards. In addition, several pieces of our personal property were damaged or destroyed, including a broken pool net, broken garden hoses, a seven-foot wooden shade post that workers used as a cutting surface, and a planter that was thrown away after crews moved retaining wall blocks to drive equipment through our yard. We also endured weeks of piles of pavers, dirt, rocks, and construction materials stacked in front of both our home and neighboring properties, along with plastic bottles, McDonald's bags, and other food waste left behind by crews. One thing that became obvious was the lack of communication between departments. The salesperson promised certain things that the installation crews clearly never knew about. For example, we specifically discussed reusing our landscape rock, but it was thrown away during demolition because that information never reached the crew. Customer service became increasingly frustrating. When we emailed management documenting workmanship concerns, we received little response regarding the actual problems but had no trouble receiving payment requests. During one phone call, the project manager told us, "We thought the ship had sailed on customer service." Hearing that after months of issues was incredibly disappointing. One issue that really damaged our trust involved the sprinkler system beneath the patio. When water started shooting through the middle of the new pavers, we were initially told the lines had definitely been capped and it must simply be leftover water. Once someone inspected the problem in person, the response became, "Oh, we must not have capped them." Because multiple pool components had already been damaged during demolition, I insisted on having the underground plumbing pressure tested before resurfacing the pool. That test found additional damage that required repair before the pool could be completed. Had we not pushed for that testing, the pool company told us hidden leaks could have remained beneath newly installed plaster. Near the end of the project, I refused to sign the Certificate of Completion until the remaining work was finished. I was initially told work would have to be delayed if I didn't sign first. After refusing, management then said they would finish the work regardless of my signature. That experience left me questioning why there was so much pressure to sign paperwork before the project was actually complete. To be fair, not everything was negative. The second project manager, Jose Corral, completely changed the direction of the project. He was knowledgeable, honest, respectful, and immediately recognized many of the quality issues that had been overlooked. He worked hard to make things right and deserves recognition because he was the one person who consistently treated us like valued customers. I understand that construction projects can have unexpected challenges. My frustration isn't that everything didn't go perfectly--it's that we paid premium pricing and repeatedly had to advocate for issues that should never have occurred in the first place. Looking back, I don't regret investing in our home--I regret having to spend three months acting as the quality-control inspector on a premium-priced project. Homeowners shouldn't have to monitor every phase of construction just to ensure the work is completed correctly. If you're considering System Pavers, keep detailed written records, photograph every phase of the project, inspect everything before it gets covered up, and don't sign completion paperwork until every punch-list item has been completed. I sincer

    I had a sales representative come out for a paver estimate, and the whole experience just wasn't…read moregreat. It was a very small project My project was only about 345 sq. ft., and I was quoted around $10,000 before tax, which felt extremely high for the size. The representative also showed some unprofessionalism. They came twice to my home the first time to make measurements and then an hour later he came back. He asked to come inside my home, stayed for more than 45 minutes even though I indicating I would not be making a decision on the spot. He continued pushing for a $1,000 deposit right then and there. I asked for at least 24 hours to think about it, but he kept stalling instead of respecting my time. I eventually had to ask him to leave. Overall, not the experience I expected, and I wouldn't recommend this company based on how my consultation went. The high pressure sales tactic and the unprofessionalism made me not want to buy from them.

    July AZ Landscaping

    July AZ Landscaping

    (31 reviews)

    I was looking for someone to trim the palm trees at a house I recently moved into. I've never…read moreneeded someone to do this before, so had Yelp send out a few requests for me. July AZ got back to me quickly with an actual quote (a fair price, based on the photo I sent) - plus they were available the next day. They showed up in the time window they mentioned, got the job done quickly, and removed the trimming waste from the yard. They made the whole process so easy, and I'd definitely recommend the company. And it was certainly better than trying to do it myself.

    I reached out to July AZ Landscaping through Yelp to get a quote for trimming my pineapple palm…read moretree, and the responsiveness alone immediately stood out. From the time I sent the message to the time he was in my backyard giving me an estimate was less than 15 minutes. That level of promptness is rare and set the tone right away. The price quoted was fair and reasonable, with no pressure or upselling. He mentioned the work could be done after his crew took a lunch break, and sure enough, about an hour later his team showed up exactly as promised. The crew was professional, courteous, and clearly knew what they were doing. They worked efficiently, took care of the tree, and had everything cleaned up in about 15 minutes. The end result looked great--exactly what I was hoping for. Overall, this was one of the smoothest and most straightforward service experiences I've had. Fast response, fair pricing, and quality work. I would absolutely use July AZ Landscaping again and wouldn't hesitate to recommend them.

    AZ Landscape Pros

    AZ Landscape Pros

    (11 reviews)

    I've used AZ landscape Pros for major changes in our back yard twice now. I have worked with James…read moreboth times and he's been a pleasure to work with. Both times he took my vague and likely confusing explanation of what I wanted and was able to deliver a design that was perfect. Both times his crews were professional and ontime with zero issues. His pricing was honest and better than other licensed contractors that I got bids from. I absolutely recommend James and AZ Landscape Pros.

    1. Weather or illness delays are understandable and that was never where the irritation lies, the…read moreissue as it's spelled out very clearly in the initial review is COMMUNICATION and the lack of it. I have the emails of us trying to figure out where you were after several missed appointments and begging your company for clear and timely communication. Also, we've never expected communication after hours. 2. YES, there was a leak in my backyard as of Sept. 2026. We even got a 2nd opinion on the leak from our licensed maintenance company. This person offered to fix it and we said no, because we are under warranty with your company. If there wasn't a leak, then why did Daniel come to my home twice with replacement equipment. Are you claiming that he was just fixing air for two days straight? Because if that's what you're claiming, then that's very disingenuous to send someone out to "fake" fix something. As I've outlined several times, the crux of all these issues is the poor communication. You and your colleagues can use this as a learning experience to practice better communication with future customers. Response to Jenna's 2nd message: More lies from you! I did have a repair case/complaint open with the BBB and because you guys came and fixed what needed to be fixed, I told BBB they can go ahead and close out the claim. I have reiterated over and over again that the issue I'm outlining in these reviews is communication and for some reason you're not getting it. Now that I've written reviews outlining the company's poor behavior, you have all the time in the world to respond. If only we had gotten this sort of customer service throughout this process. Jenna, multiple customers have left reviews that mirror my sentiments. I am not lying. Future customers need to use discretion. If you see multiple people that are in no way affiliated with each other all saying the same thing about a company -- then you can only deduce that these customers must be telling the truth.

    Green Pros - landscapearchitects - Updated September 2026

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