I had high hopes for my experience to celebrate my 40th birthday with Green Panther Chef and Chef Jazz, but unfortunately, it fell far short of expectations. While the flavors of the food were enjoyable, the overall service and professionalism were severely lacking.
To start, communication leading up to the event was poor. Despite asking numerous questions to ensure everything would run smoothly, I received limited information and little reassurance. On the day of my event, Chef Jazz arrived over an hour late, only communicating her delay 15 minutes after the scheduled arrival time. After finally arriving, it took an additional 35 minutes to get set up, leaving my guests waiting.
Look, I get it -- it was a cannabis-infused dinner, so maybe I should be a little more chill. But I also paid a lot of money for what was supposed to be a premium, seamless experience, and what I got was far from that.
The service itself was unprofessional. Despite promising a high-end dining experience, the assistant who accompanied her was unprepared and unable to answer basic questions about the meal. The shrimp cocktail was not served as described on the menu, the mac and cheese ball was cold in the center, and the steak was significantly undercooked without any inquiry into guest preferences. Furthermore, the promised infusion experience--a key reason I booked this service--was poorly explained and lacked the interactive element we were led to expect.
Another significant disappointment was the abrupt departure. After rushing through the dinner service, Chef Jazz and her assistant left quickly without providing the opportunity to ask further questions or even offer a gratuity, which I had fully intended to provide based on the level of service I was expecting.
Following the event, I reached out with detailed, constructive feedback in the hopes of reaching a resolution. Despite an initial acknowledgment and a promise to 'make things right,' Chef Jazz has since ignored all further communication. This lack of accountability is extremely disappointing for a business that prides itself on offering a service.
I cannot in good conscience recommend Green Panther Chef based on my experience. While I believe in supporting small, woman-owned businesses, that support must be reciprocated with professionalism, reliability, and respect for clients. There is a real demand for quality cannabis-infused dining experiences, but unless significant improvements are made, I would suggest looking elsewhere. read more