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    10 years ago

    Performed a major outdoor project on our home. Permits were not pulled, project was not completed competently.

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    Ryan Lawn & Tree

    Ryan Lawn & Tree

    (18 reviews)

    I cannot recommend Ryan Lawn and Tree enough. My husband and I struggled for several years to keep…read moreour grass green and to fertilize correctly. The first year we used Ryan Lawn, there was a huge improvement. Ben, who takes care of our lawn, is a wealth of information and can answer any questions about your lawn or any trees and shrubs. I have 5 arborvitae that were struggling after a rough winter. I asked Ben about it and he fertilized them. They've each grown a full foot since the fertilization. My lawn, trees and shrubs are absolutely thriving. If I ever have a problem or question, I can get ahold of Ben between treatments and he's happy to help. Additionally, after talking with Ben about a tree in my backyard that is dying, he set up a consultation with Ryan Lawn's consulting arborist. I ended up the top half of the tree removed. This tree was approximately 40 feet high. I had to leave my home before the job was completed and when I came home, I could not find a single leaf left over from the job. They removed every piece of debris from my backyard, from the side yard where they were carting the debris away, and from my driveway. Seeing how much debris was around and then seeing it after the fact, I was impressed. Ryan Lawn is a team of true professionals that really care about customer service.

    For years I have done my own fertilizations, weed control, aerrating, etc, but as a single father…read morewith lots going on, a little time saving would be beneficial. I started using Ryan's Lawn Care four months ago and have cancelled further services today. I was paying for lawn fertilization and weed control in the rock beds and driveway. The following is what worked well for me, as well as what did not work so great. The Good:- My first application was free, thanks to a promotional campaign. - Quick response if you need them to come back out. - Detailed information is provided by email after each service, but I wonder how much of it is "canned." The Ugly: * When the rock beds were treated for weeds, some of the overspray killed the grass. This was not in an isolated spot, but seemed to be the 'norm'. Some of my plants were also affected by this. * I just had a new patio poured and new grass seed put down. On the first application, the technician went right on ahead and walked through the newly sprouting grasslings and seed. * It seems that i was not due for another service until the Fall. Weeds were overrunning my rock beds. The driveway had weeds in the cracks. My yard had weeds all over the place, including Nutsedge. I called to see if they could take care of that since I was in between applications. They came out right away to treat the areas and then sent me a bill for $73.00. The charge was what upset me because it was completely unexpected. If when I called the office, they had said, "Sure, we will come out, but there would be a charge for the 'xx program," I would have understood. I don't like unexpected, sneaky charges. I called the local office to see what happened. Because the extra charge was not communicated, I decided to terminate the service. The woman snippily said, "So you don't want your lawn care manager to contact you about this, then?" Another miscommunication... Gosh, that was an option? "No, thank you."When I do my own lawn, it's a lot of work loading up a tractor with a spreader, aerrator, sprayer, etc., which takes time. IMO, my results are better and there are no surprise charges... no wondering when the next service will be... no snippy people to deal with. In the long run, it costs me less but takes away the convenience of having a service provider. That's how it's going to have to be for now. A simple thing, like letting a customer know upfront about charges, shows transparency. That did not work here.

    Chesterfield Valley Nursery

    Chesterfield Valley Nursery

    (13 reviews)

    Came out took a few minutes to see what needed in the way of landscaping…read more Said we would have a quote within a few weeks Never heard anything Guy looked like he didn't know what he was doing

    We recently completed a full backyard project after putting in a new pool and needed landscaping…read morefor privacy, drainage correction, and to tie everything together visually. We chose Chesterfield Valley Nursery for the job, and it was the best decision we could've made. Colten Graves, their Landscape Designer & Irrigation Supervisor, was absolutely phenomenal. From the beginning, he treated our yard like it was his own. He was on-site daily, sometimes more than once, and communicated consistently, professionally, and with care. His knowledge is second to none, plants, trees, rock, grading, drainage, design. You name it, Colten handled it with precision. When he said the crew would arrive at a certain time, they did. And the respect the team showed for our property was outstanding. One crew member even removed his muddy boots before walking across our white patio steps. I've never seen that level of care before. Yes, the pricing is on the higher end, but the white-glove service and final result more than justified the cost. Our backyard is now a beautiful, functional space that we love. We'll be hiring Colten again next year for the front yard and recommending him to everyone we know. If you're considering anything from planting a tree to a full-scale yard transformation, do yourself a favor and call Chesterfield Valley Nursery and ask for Colten Graves. You won't be disappointed.

    Green Guys - landscapearchitects - Updated May 2026

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