A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

I had a mouse issue at my residence. Critter Removal came late last year (2025) and placed outdoor…read morebait boxes. This spring when I checked the boxes they were 100% empty (4 of them). I removed the empty boxes and placed store-bought bait boxes to continue treatment for mice. A few weeks later, the Tech shows up to do "quarterly service" for the boxes. I show him the empty boxes which he says he will re-bait and place back around the house. The next day, I look in the boxes and they are 100% empty. If you're using this company, check that you're actually getting what is promised. I wasn't.

I have never worked with a company with this terrible of customer service and employees. They are…read moreso unhelpful that I might as well. Just put up a craigslist ad to get what I want done. I was told that the customer service is so bad because they "are a large company and have a lot of customers." DUH! I'm one of them! They give me appointment slots where I have to wait around all day and take off work and then just don't show. I'm going to be switching to a local company because this is ridiculous.

I don't know our Orkin guys name but he is great! He knows his stuff and clearly enjoys his job…read more Very friendly. He's a breath of fresh air. He gets the job done!!!

I called orkin back and did not speak to the business manager that I know of..first he asked where…read moreI live..I told him and he paused and said they don't do these..I asked if they don't do them because of my location..he paused and said they don't do va inspection for termites..if that's true I will up this rating to 2 stars

If I could give them zero stars I would do so. I hired Orkin in December of 2024 to get rid of a…read moreserious rodent infestation in my home. I spent nearly $30,000. We had orkin shield flashing placed around the perimeter of the home and the attic insulation removed (along with mice) and replaced with treated insulation. I was told by the person that the services are under a 5 year service guarantee and that this should take care of the problem. Unfortunately, they missed some huge entry points in my garage and now are refusing to fix it only 16 months into the contract . The manager just keeps saying "we can't guarantee work we didn't do." The problem is that they didn't do what should have been included under the contract. So needless to say, I still have mice. Update: Orkin management responded to this post immediately. After some discussion and digging into the situation, they returned to remedy the remaining issues and are abiding by the terms of our agreement. I truly appreciate it.

They electronically send your next appointment/time. If this doesn't work they will call you…read more Technicians are very punctual & thorough plus respectful of property. They will return at no charge if pest problem persists. I have worked with this company for over 6 years & see no reason to change.

Local owned business that does a phenomenal job on a tough issue. We used Scat to control ants a…read morefew years ago, and those buggers were gone gone gone for 3 years! Most recently had them out for another issue, and per their normal they did a great job.

Brian was quick to respond and knowledgeable about the type of pest that was building a nest near…read moreour roof. What we thought was a wasps' nest turned out to be a bald faced hornets' nest! Very aggressive! So thankful that he was able to come out quickly within a week of reaching out, even with the 4th of July holiday. Fairly priced and was able to come out to estimate and eliminate the problem in one visit. Thank you for the quality service! Highly recommend!

We requested bug and spider treatment. The job didn't take long. Brian was thoughtful and…read moreexplained things thoroughly. We liked him and his service and had him back to power wash the garage and driveway. Great job. Thanks Brian !

We used Orkin Indianapolis (3932 Pendleton Way, Indianapolis, IN) for a mice issue and were shocked…read moreby the sales approach after the inspection. After documenting relatively standard mouse activity in areas like the kitchen, laundry room, fireplace, and garage, Orkin then presented us with a $21,000 "full attic restoration" proposal that included nearly $9,000 to remove insulation, another $9,000 to reinstall insulation, and over $3,000 for ridge vent protection. What bothered us most was how quickly the conversation shifted from solving the rodent problem to selling an extremely expensive attic package. The proposal leaned heavily on fear-based language about contamination, bacteria, and long-term damage, but there was very little actual evidence provided to justify a complete attic overhaul at that price. The original service report mainly referenced mouse droppings, bait stations, and recommendations to seal gaps around the home -- not catastrophic damage requiring a $21,000 renovation package. We expected a straightforward pest control inspection focused on identifying entry points, sealing the home, and addressing the mice problem. Instead, it felt more like a high-pressure home restoration sales pitch with financing options immediately offered. Before signing anything with Orkin Indianapolis, I strongly recommend getting multiple opinions from local exterminators and attic specialists. Based on our experience, there are likely far more transparent and reasonably priced solutions available.

Good, first visit, shall wait for the second one to see the progress, so far ok, will decide soonread more

I absolutely recommend Travis and this company…read more I live in a different state and own my grandmother's house in Speedway, IN (built in the 50s). This morning my long-time tenants let me know that an exterior bird nest infestation in the eaves had finally become too much for them and the structural integrity of the roofline. Not living anywhere near, I immediately went to Yelp for help. Not only was Code Green Pest Solutions the only company with 5 star reviews, he was the first to respond to my quote inquiry. Travis was amazing. His price was more than fair, he talked with me directly the entire time from start to finish (and he spent a couple of hours there longer than anticipated), and sent me both before and after pictures of his work. He also tried to close-up the holes as best he was able to. Added bonus: the multiple nests caused exterior damage. Travis graciously chatted with me about it and sent me the name of someone he trusts to give us a good quote and do quality work. Considering the age and history of my house, I will absolutely keep him in mind for future pest control work and/or eradication that needs to be done.

Great service! They handle all of my pest issues for my rental property. They are prompt and…read moreprices are reasonable. Very easy to work with. Travis and his assistant Virginia are a great team!