Update: After some additional communication over email, I got a call from Benjamin with an update…read more He explained there had been a system bug that caused the delay in the report (which is normally sent immediately after inspection). He apologized, sent the official inspection report via email, and issued a full refund. While this came too late for me to use, I appreciated that the company made things right and honored their hassle-free refund policy. For that reason, I've bumped my review from 1 star to 3 stars. Original review: Disappointed with my experience. I scheduled a chimney inspection with this company because my HOA required it for insurance purposes. The inspector, Danny, arrived late to the appointment window (10AM-12PM), only calling at 12:30 to say he was 15 minutes away. While he was friendly, the inspection itself took less than 10 minutes. It consisted of a quick look inside the chimney and then on the roof. He explained a major issue with the chase cover, gave me a verbal price estimate, and assured me I'd receive a written report with photos "within an hour." Instead, what I received about 30 minutes later was only a repair estimate. There were no photos, no inspection details, nothing I could submit to my HOA. When I followed up by phone and email, I was told "we'll look into it," but weeks later I still haven't received a report. The payment process also felt unprofessional. I was asked to enter my credit card into the inspector's cell phone, which did not feel secure. In the end, I paid for an inspection but only got a repair estimate. My HOA still required another company to perform their own inspection, so I had to pay twice. If you need an inspection report for insurance or HOA requirements, I would not recommend this company.

Jamie, the service tech, came to install a remote control valve in our gas fireplace. He was very…read moreprofessional and kept us informed of the process. Unfortunately we had a poorly designed piping and shutoff system in place, which prohibited him from installing it. He recommended replacing the piping and shutoff valve and rescheduled the service.

I used this company to replace our driveway, sidewalk and stairs to the front door. David was great…read moreto work with because he explained everything in detail and was very responsive to my texts and phone calls. There was an issue with the layout of my walkway which David addressed and promptly corrected before they poured the concrete. Moises was on-site with the crew and they worked very efficiently. I'm very happy with the results and can't wait to start driving on it again. I would definitely recommend this company.

They did an amazing job on our backyard. Moises and Mary explained everything to us clearly and…read moreaccommodated our requests. Mary was very communicative of the timeline of the project and the team's arrival time. Moises and the team worked non-stop even when the weather was excruciatingly hot. They finished the job earlier than scheduled and left the area clean. Great quality and professional job. I would definitely hire this company again and recommend them to others 100%! - Ed & Char

Wide selection dirt gravel bark block fare pricing in and out will be back ez to get toread more

I wanted a flagstone or a paved path by my driveway. I showed up with my design concept in hand,…read moreincluding the area to be paved. Simply Rocks showed me some options. The flagstone looked like more than I could handle by myself. The yard guy showed me pavers in a charcoal color that I wanted. Then Willy suggested the " Muster k pattern" and made an estimate of the number of pavers I should buy. At home, I created the pattern in PowerPoint and adjusted it to fit my space. I had to go back for 1 additional paver to complete the job because I cut one of them the wrong angle. They made it easy and fast. And I did it! I'm very pleased with the results. I'm anxious to do another one. It is fun! Do it in the summer tho... darn cold and dark out here at 4 PM....

Robert and his crew are great to work with. We originally hired another company to dig two holes…read moredue to a electrical issue. That company left a complete mess (and a huge invoice significantly above their bid). We asked Robert to come estimate on the filling of these two holes as well as to fix the newly broken downspout drainage pipe (the original company also burst the main water pipe). Also asked him about some asphalt areas that were affected by tree roots. Hired him to do all of it. They did a great job filling, removing, and paving. Everything was also completed before deadline and any debris was cleaned up. In the future, my plan is to hire him to seal my asphalt. His price is very competitive also. And scheduling was easy. He responds immediately when you contact him, and most importantly I find he is a honest businessman.

We needed our sidewalk replaced for safety reasons. Roberto came to our home, listened carefully,…read moreand made a competitive proposal. Not only that, but he also made certain it followed county building codes. The final price was exactly what Roberto quoted, and we couldn't have asked for a better experience. This is the second time we have hired Roberto and his crew. I can't say enough good!

Absolutely A+ work, crew, process and final product. These concrete steps replaced old wooden…read morerailroad ties and the teams exceptionally fast and every attention to detail was stunning. I have OCD and am a perfectionist and they satisfied this requirement with the care on the concrete steps project. Well done.

I had aspira concrete come out for an estimate on a retaining wall project and cement pad we wanted…read morepoured for a driveway. The request to schedule a time to come over and look at the space was extremely prompt and Kirsten was very helpful over the phone. The guy that came out (pretty sure it was nick) was extremely helpful, patient and honest about the scope of work to be done. He took the time to educate me on all aspects of the work giving me generic ideas for costs and timelines. In this meeting I felt they had a vast amount of experience and operate their business with honesty and clear communication.

l appreciate when I see posts mentioning a service I can…read moretrust, so here is mine Precision Home Exteriors Joe White is upstanding, honest and fair He and his crew re-roofed our home and I could not be happier with it. I had several estimates and one guy told us we needed over 7k more work than was necessary and only guaranteed their work for 5 years Joe used great quality materials, takes utmost pride in his work and left no trace of mess Our roof has never looked better and the workmanship is the very best He also re roofed our neighbors home and it's beautiful Thank you Joe and crew

I frantically searched for a roofer this morning after I thought I had a roof leak at 11pm last…read morenight. I called Joe White at precision home exteriors. He said he would stop by today and check out the problem. He came 2 hours later and reassured me that the roof was fine and that the problem was something else. He said no charge since it was a fast assessment. He was extremely honest and professional. Highly recommend if you need someone RIGHT AWAY.

Natural Scenery did a phenomenal job with our backyard. Edwin and his team delivered a quality job…read morefor a fair price. Working with Edwin I really appreciated his transparency and attention to detail. We spent a week choosing pavers and going over pros and cons of the different options we were interested in. The estimates he gave were transparent and he documented in great detail how the work will be done and how he arrived at his price. Overall we're very happy with the work that was done and that we have a 5 year warranty

A month later & the fence still isn't done. He told us he was coming back to put four screws in…read moreevery board plus boards along the bottom for added stability. He sent someone out yesterday who began putting extra screws in the front part, but he didn't even do half, nor did he add the boards to the bottom. There are boards that are splitting from about halfway down & boards that are missing pieces. This is the shoddiest work I've seen in a long time!

Exceeded our expectations! When we opened up our big box store bathroom vanity countertop and found…read moreit cracked and not usable. They would not exchange or refund as we had it in the garage for a while. Hence the trip to NSI. Very helpful even though they knew we were not going to spend great sums of money. We purchased a 5' vanity countertop with sinks had them installed and are highly satisfied.

What a great experience I had with natural stone interior!…read moreKris and Cynthia took the time to help us pick out Marble for our small remodel job. Their inventory was great even for a small job. The installers Collin and Nick did a Quality installation. Clean and friendly. Natural Stone went above and beyond to make sure we had a great experience. I would highly recommend them to anyone. Thanks