1. Green Cleaning SF

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Green Cleaning SF

4.8 (397 reviews)
Open • 6:00 am - 8:00 pm

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Response time

10 minutes

Response rate

100%

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Services - Green Cleaning SF

Deep cleaning

Maid services

Regular home cleaning

Green Cleaning SF Photos

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Recommended Reviews - Green Cleaning SF

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Reviews With Photos

I had a good experience with the cleaners over the years, and the cleaners themselves are nice. But, they severely damaged some furniture, and even with photographic and video evidence of using a sharp object to clean a dining table, they said they would not take any responsibility. Your mileage may vary, I was surprised how quickly this relationship turned south as soon as I asked what they would like to do to remedy the situation. So, 2 stars. We had 5 good experiences, then one very negative one. Other reviewers mentioned similar experiences.

Wall next to cooking stove was scrubbed and cleaned very well with my supervision.
Pinky A.

Prompt response and clear communication for service requested. We were able to chat through yelp and discuss our terms. Hugo was able to respond promptly when messaged through yelp before, during and after the service. Anything that needed clarification we were able to handle. Dener and Sara were responsible for the deep cleaning I requested for my home. They were able to do a good four hours of service with my supervision. I realize that the only way I will be satisfied with the work is if I supervise and tell them what needs to be cleaned based on my preference because there were things that were missed and I had to point it out. Since it was our first time getting to know each other, I had to make sure that they understood my preferences. Kitchen was was not clean to my liking and I had informed Hugo that I was not satisfied with the work so he was able to get the job done the second day by sending the staff back to finish what they were supposed to do. I'm really happy that they were able to do this, but would've been better if they already took care of it the first time I'm not removing any Yelp stars because I feel that I am a tougher person to please when it comes to cleaning. lol Overall, I feel that the value was great for the work that they did. The price mentioned included the kitchen deep cleaning, bathroom x1, bedroom x1, common area, and living room. Now that they know how I work. I'm looking forward to having them again the next time I need them to clean. Ps, staff speaks Brazilian Portuguese so we had to use some interpreter app to communicate at times- which is ok with me.

Customer service is a text line. The person is unprofessional and rude. When you try to call they just hang up on you. Update: Tried to make it seem like I'm the bad person and a liar. Nowhere did they mention to me that my place was "too dirty". If its too dirty charge more? Specialized cleaning is laughable. Litterally had it cleaned by another company the same day.

TP  design
Mercedes Z.

We have been using green cleaners all year! Hugo's team has done a fantastic job- we have them on a regular monthly basis and they always send me a reminder the day before they arrive. Their cleaners are consistent, friendly, they know how I like certain things cleaned and I never have to monitor or double check their work. Paying them is easy, they take multiple forms of payment, but Venmo is most convenient for us. Shout out to Emily who is my go to girl!

Stove after the cleaners left

The quality of service has declined. I signed up for cleaning every 4 weeks for a 2 bed/2 bath, but in the last two sessions the cleaners missed several obvious spots. When I messaged Hugo about the issue, he initially offered to send the cleaners back the next day to fix it. However, before I even had a chance to respond, he followed up suggesting that I upgrade to twice-a-month cleanings moving forward. This felt like poor customer service. The cleaning quality has been inconsistent, and at this point the service does not feel like good value for the money.

Bathroom after a "deep" cleaning
Meg R.

Customer service people were nice and the cleaners that came to my house were pleasant. I paid for a "deep cleaning" but I don't think they went deep on anything. At the end of it, tile and grout were still very dirty in the bathroom. There was dust on many surfaces (obvious places like tables and desks, and less obvious like tops of light fixtures, tops of picture frames, even dust bunnies on the floor in the main room. Stuff still on both toilet seats. Tile areas were also still dirty in the kitchen and bathroom sink areas. They reportedly cleaned the baseboards, but it seems like they didn't use a wet cloth for any of it, so you can still see dirt (although the main dusty part is wiped off). I think overall this was fine for a regular cleaning, but it was not a deep cleaning by any means. I would expect more from a deep cleaning.

Missed ground-level heater cover.

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3 years ago

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3 years ago

Great response time, I requested same day service and received wonderful communication and a great cleaning service. Aline was fantastic.

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3 years ago

Good communication with the company. They showed up on time They did a great job and were thorough. I would recommend them.

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2 years ago

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Hugo R.

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3 years ago

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2 years ago

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3 years ago

Great experience with Hugo and team. Fantastic responsiveness, service, and value. I will certainly work with them again!

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2 years ago

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3 years ago

Great experience. Very communicative. Lovely employees. Very happy with how my house looks and smells.

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3 years ago

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2 years ago

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3 years ago

Great work, they were quick to respond and they were here on time and did a great job

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3 years ago

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7 years ago

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3 years ago

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Hugo R.

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

Bruno and Venessa were very friendly and thourough, great job, fast and clean. Very proffesional, I'll be hiring them again monthly.

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2 years ago

Amazing deep clean for a move out. Would recommend to others looking for a move out clean!

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3 years ago

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3 years ago

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Hugo R.

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3 years ago

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Green Cleaning SF Reviews in Other Languages

Ask the Community - Green Cleaning SF

How much do you charge for deep cleaning a large studio? Does it usually take 4 hours?

Thank you for considering our cleaning services. We're happy to provide customized cleaning solutions based on your needs.… 

How much would you charge to clean a 500 sq ft studio apartment, eco cleaning products preferred?

Hi there, thanks for messaging us. What's your name please?… 

Hi would you clean in south sanfrancisco area? How much would you charge for 3 bed 2 bath home once in 3 weeks

$240

What do you charge for a 2 bedroom home, kitchen , living room , and 1 bathroom?

$170

How much do you charge for deep cleaning if a 2 bedroom apartment ? What does deep cleaning entail or cover? How long will it take?

2be 2ba $200. Please message me for more details. 415.532.9504 Hugo.

How far in advance do I need to schedule a cleaning appointment?

One day or two days in advance.

Do you offer discounts for recurring cleaning services?

Good morning, yes we offer discounts for recurring cleaning service.

Do you clean move in and move out apartments?

Yes.

View All 15 Questions

Review Highlights - Green Cleaning SF

“Hugo was very responsive and replied to all of my questions prior to scheduling our cleaning.”

Mentioned in 182 reviews

Read more highlights

Janaina's Cleaning Service - Janaina's Cleaning Services
 (415) 559-8147
 www.janainascleaningservice.com
 janainascleaningservice@gmail.com

Janaina's Cleaning Service

(42 reviews)

Jana responded quickly to my request for an estimate and was able to assess the job remotely…read more The quoted cost was reasonable and transparent. Jana was clear on the scope without a lot of contingencies. I appreciated the clarity. Vilmar and Salma arrived to do the work - both were friendly and independent. Nice work!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Green Cleaning SF - homecleaning - Updated October 2026

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