bad decision to go to monroe. said they ordered my tire, but didn't. avoided answering when it…read morewould arrive and just kept telling me, soon. I am driving on a donut tire and need to replace with new one. hate being lied to. no reason not to tell me the truth

Motorists beware, Monro in Saugerties is a predatory business. My car was damaged at this location…read morewhile it was left for minor repair (tensioner pulley and two belts). This work should have been a 1 day job and cost $500, but I was told by one of the acting manager's (Hailey) they had trouble getting the part and that it would be ready 3 days later at $900. When I picked up the car, after 4 more days of having to call them to find out if the work was done, there was a large scratch running down my passenger's side door and my keys were held ransom until I paid the price quoted for the work to be done at the initial estimated time of 3 days. I heard multiple excuses each day why the work was not done on time and heard everything from: ordered wrong part, the old part broke trying to remove it, and they needed two days to get a drill bit to drill out the piece that snapped off. When I arrived at the location to pick up the car I contacted the Saugerties PD, and there was nothing they could do for a civil matter other than make an incident report. The only manager whose name is posted on the wall (Markos Peratikos) is not present at this location and was not available by phone when the police were summoned over the dispute - despite having spoken to him the day before to report the issue. I was standing there, in the shop forced to call the absentee manager because the acting manager (John Smith) refused to call him claiming he was "in a meeting." This was around 7pm in the evening. I specifically requested Markos call me back when I spoke to him earlier in the day to let me know how much I would be charged when I showed up to pick up the car. I never received a call back after leaving multiple voice messages before going to the location which is about an hour from where I live as this was an unexpected pulley failure. This place is a scam and absolute nightmare. I would never go back to a Monro anywhere after this experience. It pains me to write this as I from the Hudson Valley and saddened to witness how badly the commercial incompetence crisis has blighted this area. I am considering filing a claim with the court. These people should be ashamed of themselves and give decent mechanics everywhere a bad reputation. Be warned, if you value your time and capital stay away from this place. Needless to say they are not registered with the better business bureau.

Took my car in to get a simple oil change and tire rotation. Waited almost two hours for it to get…read moredone. Looking into the shop bay I could see the mechanic backing my car in and out a ridiculous amount of times onto the lift. They damaged my car in doing so. My front tire is down almost 8 PSI. I will never go to this place again and am certainly going to spread the news to people I know. People do not give a crap about your car.

Took my car in this morning for an inspection. I was told 45 min. so I went for a walk. I came…read moreback in 45 min. and my car was in the same spot. I would have dropped it off if I knew it was going to be so long for a simple inspection on a relatively new vehicle. We have bought or leased 4 vehicle from Sawyer over the years. I will never go back. Left without getting my vehicle inspected. Luckily I still have a couple of weeks to take care of the inspection. I would have given them zero stars because that's what they did.

Excellent service, Chris was friendly, professional and got the job done quickly. I definitely…read morerecommend J&H!

Mechanics Chris Cuff, Luie, Christopher Gibbs and Gerald are all very well rounded, trained…read moreprofessionals with immense knowledge in the auto mechanics industry with great service and customer care! They have always been a go to for my family for decades! The small shop is a high-volume output shop they do it all and they do it very well! If you need anything done to your car, give them a call. They are very fair priced and worth bringing your vehicles to whether it's for an oil change, gas fill ups, alignments, tire rotations or even new tires, new rotors/brakes, tuneups, suspension/steering work, any type of electrical issues or even for a NYS Inspection they are the shop to go! They are a very well-connected when it comes to part distribution shops in the area so they can easily access parts for your vehicle usually within 20 minutes of calling it in! They do occasionally accept walk-ins from time to time, but it's always better that you call ahead of time and make an appointment. You will always be guaranteed fast, friendly, courteous service from the crew over there! They also have some of the cheapest fuel prices for 87 octane gas, 91 Premium Octane Non-ethanol gasoline, as well as very fair priced diesel, and grill propane cylinder exchanges in the area! They also offer towing services if you get stranded or get into a crash! They only have 4 lifts but the crew usually pumps out over a dozen cars a day! So give them a call at 845-339-5435 to schedule your next appointment! Or just stop in and talk to Chris Cuff! They are always open Monday-Friday from 8am-12pm 1pm-5pm with a 24hr towing service! You can also stop in and pay your heating oil bill with Brittan Graff!

When my 97 Ford Falcon travel van broke down on 87 S. outside of Albany, I knew itbwasn't that far…read moreto be towed to Steyers auto service. They had given an inspection for the van a year before and I remembered them as being kind, friendly and a family run business. My van broke down on a Sunday so without even getting an OK from them, I had my van towed to Steyers and left my keys in the dropbox. They called me the next day on Monday to let me know they were backed up with work and would I mind the wait. I said no and in a week they had an estimate and said they could search out the needed parts for my old lady. Several weeks later I had her back running like new again! I would recommend Steyers highly!

Had to get our van towed when it was having a starting issue. Tow driver was polite and super…read moreefficient. Our van has had SO many other mechanics look at it and not know what was wrong. We're given band-aid fixes just to have the same issue over and over. Steyers took their time to make sure they property diagnosed what was wrong. Always patient listening on the phone to our concerns. Have had it a few weeks since it was fixed and no starting issues at all! Fixed in good time and when we had other questions they gave good recommendations. We'll be back for sure!

Friendly knowledge staff. Decent selection of oil, helmets,…read moregloves, and aftermarket accessories.

You can't beat it. Hardest part is getting in. That isn't that tough though. Affordable, reliable,…read moreand friendly. Family recommended this shop to me and I couldn't be happier. Last week I got my work done on a Saturday morning, that was convenient.

I rarely if never review gas stations unless there's good reason. This particular Speedway was so…read morefilthy I almost did a U turn. Like "call public health" filthy. Nothing looked appealing after that encounter. Not even things in wrappers or cans. How can any management allow bathrooms or floors get to third-world conditions like this ones? How low does an employees sense of duty or care have to go- oh wait. Though to be fair it's also about the dignity and respect the general public show an establishment they use. We are living in Trumps version of "America." The bar has been set so low, and and the People follow (or perhaps less than 1/3 of them anyway). Dismayed.

This Speedway is located immediately next to the I-87 exit. Easy in and out, they also have a…read morecovered pump area for gas. We were here for some cold drinks and the cooler filled with water had a variety of options, sizes and prices. Two large bottles for $2.50, how could I say no? Easy, quick, convenient. It's the Speedway. [Review 11494 overall, 1274 of 2019.]

Ernie is great! I call him the car whisperer. He's very knowledgeable and well diversed in all…read moreaspects concerning all makes and models. He's my cars doctor so to speak. He's great.

appointment at 11am for an inspection called at 2 and he…read moresaid I'd be waiting till 3. then calls at three and says no inspection they're Wi-Fi is down. which is an insane excuse for waiting 4 hours for an inspection. And then wants to recommend another spot after wasting my entire day. Like I'm suppose to trust that spot to not get fucked. 0/10 maybe pretend to value your customers time and you'll retain them.