They did an amazing job on our septic repair!! Really great workmanship and very happy with their…read moreservice. Would definitely recommend!

I had a frozen pipe and he charged me $400 for 1 hours work.I called other plummers and they said…read morehe over charged me $200.So look someplace else.He must pick on the elderly.

Joe is so thorough and professional, explains things simply, and answers all questions…read moreknowledgeably. I don't think I've ever dealt a service tech as kind and respectful. Before the appointment, I was hoping that he'd be "my" tech. We did discuss a possible add on for air quality, and he left information about it to review.

Go elsewhere--ANYWHERE else. In my opinion, this company's business practices are shady and…read moreabsolutely unacceptable. I paid over $1,000 for what turned out to be a simple outlet replacement. The electrician was in and out in about 30 minutes, including conversation. I agreed to that price believing more substantial electrical work was needed. When I questioned the price, the salesperson leaned on their certifications. When I questioned their bad reviews, he dismissed them as "just an IL problem." My experience was in Wisconsin. I trusted this company and feel completely taken advantage of. Never again. Save your money and find another electrician.

Amazing service. Roof replacement was smooth and my new roof looks great. Fascia and Soffit repairs…read morewere also done. Excellent service overall.

I've had issues with this company for a few years now and being wishy-washy with my warranty. They…read morenow charged me for work done that should have been under the warranty and are adding additional fees while in mediation with the BBB. As of today's date, we have not received a follow-up response from the business. As a result, we have closed this complaint as Unresolved.

We need a time sensitive electrical problem resolved and Master Electric was great! Super easy to…read morework with, very friendly staff. They had to come back the next day because we realized a light didn't work and they got it taken care of right away. Would absolutely recommend to anyone needing an electrician.

My husband and I moved into our new house 3+ years ago and we had this problem ever since the first…read morefall/winter. Clunk. Clunk. Clunk. Clunk. Clunk. The clunking coming from our master bathroom register as the duct work below it warms up, expanding and contracting but because the lower level is partially finished and drywalled, it was not an easy fix! Our builder along with original contracted HVAC guys were at our house about 6-7 times even my brother who is HVAC certified and all were never able to correct it. I decided to give up on my builder and their HVAC guy and called Jackson Hardware and Heating and Air Conditioning. Gary came out listened to me to be able to fully understand the problem, determined and heard where it was coming from. He understood the severity of it being drywalled in but said he had an idea. He took a length of pipe and pounded it into the duct work, in between the ceiling and the floor above it, creating a dent in the duct. Thus separating it slightly from the restrictions of the drywall studs and clips allowing it to expand and contract without the dreaded clunking! Its been 8 days and we have not heard a single clunk! Thank you Gary for thinking outside the box, having creative thinking to get the job done! Thank you Jackson Hardware and Heating and Air Conditioning, you have a customer for life! Literally the best $130 I have spent!

The professional and friendly team from Jackson Heating and Air Conditioner responded within one…read moreday after our air conditioning went out. ..right before a household of out of town overnight grandchildren and guests were due to arrive for a long planned party and overnight. Panic mode, as all nearby hotels were completely booked! They were able to replace our entire unit cheerfully and efficiently ! They saved the day ..thank you for outstanding and speedy service! We bought our first unit from them many years ago and highly recommend. Ron P. Town of Cedarburg

Scott did an excellent job installing my new A/C. I also had Horsch & Miller install a new hot…read morewater heater in my home and again another excellent job. They are do a very through job and are reasonably priced. I would highly recommend them!

Have used this company many times, but NEVER again…read more They literally charged us $465 to unplug a drain. This was about an hour's worth of work, not counting the time they spent going back to their service center because they didn't bring the necessary equipment. Avoid unless you want to get ripped off.

I called Greg with an "emergency" electrical problem. My lights started to flicker in half the…read morehouse and then the power went all the way out. Given the cold temperatures I was afraid that my pipes could freeze if it wasn't fixed quickly. Greg diagnosed the problem within the first 5 minutes. He was very knowledgeable and efficient. I would highly recommend him and would rate him higher than 5 stars if I could. Great work and reasonable prices.

I am both pleased and appreciative of the service, professionalism, craftsmanship Tyler, Jerry and…read moreJason demonstrated from estimate to install of dual electric fireplaces. The original natural two sided fireplace had a defectively installed liner rendering it unusable. A couple local pretty well-known companies recommend replacements that turned out would not have been up to code. Another company cost me $2600 for a fix to the vent, that he could not execute because he did not check where the vent met the roofline of the house. Then he disappeared. Another company quoted me tens of thousands of dollars to tear out the entire brick façade and fireplace to replace it with a new fireplace. And that proposed installation was not going to solve the problem of the two sided fireplace that was see-through into the master bedroom! Another original design flaw. Gemini suggested that Chimney Concepts was expert at these types of situations. In this case, AI was right! Tyler was attentive to all details in assessing the situation and providing a quote which he explained throughly, including cost risks. I really appreciated how they consulted together as a team and ensured that Jerry, who was doing the install, had complete knowledge of the project. That teamwork and coordination continued on install day. The electrician Jason arrived on time, provided the needed electrical work and advised me on the condition of the circuit breaker box without pressure. Both were respectful of my home, putting down tarps and wearing foot coverings without my prompting. They completed the install ahead of schedule. All in all the complete high quality, excellent job cost less than the other quotes and even made up for the $2600 loss from the botched attempted repair. And here is a testament to the integrity of the company. The electrical work came in under cost, and they refunded me the difference! I feel happy to finally have a working fireplace and even an upgrade from what was there before. These units are just in time to take the chill out of the Fall air. Thank you Tyler, Jerry, Jason and the management that does not get in the way of pros like them doing great work for customers.

We purchased a fireplace insert from Chimney Concepts 16 years ago. We use it constantly in the…read morewinter and are very pleased with its performance. Today we had the chimney cleaned for the first time. Scheduling the appointment was prompt and easy. The two technicians did an excellent job. They were very knowledgeable, efficient, and professional and recommended several maintenance actions that we can take to continue the performance we have been receiving. I highly recommend Chimney Concepts for the excellent service they provided us.