i had a great experience thanks to technician Jose Rivera. Friendly, knowledgeable and patient…read more Took the time to explain things to me and answered all my question. Did a wonderful job from start to finish.

Joe is so thorough and professional, explains things simply, and answers all questions…read moreknowledgeably. I don't think I've ever dealt a service tech as kind and respectful. Before the appointment, I was hoping that he'd be "my" tech. We did discuss a possible add on for air quality, and he left information about it to review.

Our air conditioning unit was leaking on the basement floor and after a call to Weyer & Sons an…read moreappointment was scheduled for a few days later. They are extremely proactive in getting to you sooner rather than later, so only a few hours later after a customer cancellation, the repair was made and we are up and running smoothly. Weyer & Sons is the only company I have used to service our air/heating needs, and they deliver with fast, friendly, and honest service at a very fair price.

Got to love Weyer and Sons.We have been using them for 18 years.Best family ran business.Honest and…read moreefficient. Karen Gibbs

Very nice fella. He reviewed with me what he found during my Heater tune up and was able to make…read moresuggestions and repairs on the spot per my request.

I called Mr. Holland's about a Generac generator indicator light showing maintenance was needed on…read moremy home generator. They sold me on their maintenance plan, and when the tech arrived he diagnosed that the gas line and gas distributor had been installed improperly and that the line would need to be rebuilt. I agreed to their estimate and they sent another technician out to rebuild the line and replace the distributor. He was still not able to get the generator started, at which point he called me to collect payment. I let him know that I wanted to speak with someone about this before paying the invoice as I felt the job hadn't been completed. I was then contacted by the service manager. He told me that they had a signed estimate and the work on the estimate had been completed. I didn't disagree with him, but felt that another service appointment was a bit unreasonable as they'd been there twice already, once to do a regular service (which couldn't be completed as the gas line issue was diagnosed) and once to rebuild the line/replace distributor (which I was told was the issue). Instead of understanding the situation or trying to rectify it, I was told by the manager that the service/work had been completed, let us know if you want us to fix it at a later date, pay the invoice. I was offered a free 1-hour appointment to continue to diagnose the problem, but ultimately turned it down as I lacked any confidence in the company at this point. I reached out to them multiple times over the coming weeks, dealing with their customer service person (Danielle, who was actually very understanding and, in my opinion, their most competent employee), hoping to be called back by a manager. No one ever reached out, and after another week of waiting (3+ weeks after the service at this point) I caved and paid the invoice and decided to share my experience. They did, however refund me for the original maintenance plan charge as the maintenance couldn't be completed/tested on the first appointment as the tech wasn't able to start the generator. The best part of the story is this: I was able to contact another service company who came out and simply bled the gas line and had the generator running in less than 10 minutes. It's since had no issue (3+ weeks). For reference, here's a 1 minute video on how to bleed a gas line: https://www.youtube.com/shorts/eRkxaONoA58 If your generator has an issue, find another service company.

Our AC stopped working on 8/27, a very hot humid day! Jim, from James Heating & Air conditioning…read morecame out immediately to troubleshoot the issue. He had the parts we needed on his truck and took care of everything. He did outstanding work at a more than fair price. He is super friendly and very knowledgeable. I highly recommend him for your heating and AC needs.

Unbeknownst to us, a friend who used to work with Jim figured out that our furnace had a mfg rebate…read morethat we could take advantage of and basically get another bunch of years out of our furnace. The catch? We were on the wire with timing. Jim to the rescue! In under 24 hours from his first call, he'd zipped down to Milwaukee, got the parts and installed them at our house! Efficient, great communication, attention to detail, super knowledgeable about our furnace and other models I asked about, kept the work area clean... this guy is amazing! Jim is certainly the one to call for any HVAC repairs that need to be done!!!

I have had 3 good visits from this company over the last year and a half. Last night Matt the owner…read morecame out and diagnosed an issue that was causing our heat to shut off on the coldest day of the year. I thought there was no way I would get anyone out on a holiday and freezing cold day. He made it out late In the afternoon and called me and told me me that he was not going to charge me because he thought maybe they could have caught the issue at our yearly check. He was so incredibly professional, and above and beyond helpful and kind. I went from starting the day feeling like we might have big issues on worst possible day, to having the most pleasant call confirming it was fixed at no charge and they appreciate our ongoing business. A truly great business and owner !

These 2 guys are the best! They're honest, they save u money every where that they can, but still…read moregive you better service than I've ever seen with any other business, PERIOD!! You will not be disappointed in any way with Matt & Mitch. They're honestly too good to be true! I can't believe that I'm this excited over hearing & A/C, but that is what a breath of fresh air these two are when you're going thru something not pleasant, like replacing your furnace!

Highly recommend them.Had just had another company come out after experiencing issues with our…read morefurnace. The first company ,which I won't mention because they aren't worth mentioning,but if you check reviews, you find out who by the pattern if telling us there is a lot wrong,but need to have a supervisor(actually should call him a high pressure salesman)come out and tell us we need a whole new system and all new ductwork ($16,000!!!),needless to say we wanted another opinion.We were in Home Depot for something else and saw the $8.88 offer for a tune up,so we figured why not,we did need a 2nd opinion.It turned out to be an outstanding experience with Kettle Moraine and technician Damyon(who it turned out went to school with my son tears ago) who was excellent. He wasn't trying to sell us something and found the main issues which will need attention in the near future, but were ok for now.He was able to just with the tune up to get it to work properly and went above and beyond with a few tricks to get it working correctly. He did let us know what really needed attention in the short run to make it work in the long run and many of the things the 1st company said needed attention, actually didn't.Love to warn you about the 1st company, but will let it go for now.Will definitely reach back out to them after the holidays to fix necessary issues. Kettle Moraine will be who we will be calling and Damyon is who we will ask for.Cannot recommend Kettle Moraine more,they have great people!

Had my furnace serviced by them as a general maintenance and they told me my heat exchanger was…read morecracked and had me sign a document that said I would not used the furnace until it was replaced. The quote for fixing it was as much as a new furnace that I was quoted And had parts included that were not mentioned when he was here. I had 2 other companies come out because I needed a second and third opinion for my peace of mind and they said the furnace was in perfect working condition and went over everything with me. I then told them my experience and they said this company does this a lot. How shameful it is that this company would take advantage of people and scare them. They are malicious and unprofessional.

Ordered a 2-stage Goodman furnace with ductwork (moving the unit more central to better distribute…read morethe load to rooms) and later decided to add on a humidifier on the supply side. Prices are generally lower than the competition overall, no issues there. Briar (the one that does the quote) was polite. No problem there. But the installation had issues. First, they promised "Next Day Install" - but when the tech showed up he said they were out of stock of the unit. Which means another day's delay. It's one day, I wasn't sweating it, but they shouldn't advertise something they can't deliver. Tech does a walk through and says, quote, "yep, pretty straightforward, should be easy." Well, it wasn't. Should have been, but wasn't. It took the installer basically two full days to complete the work and by the near end, he was clearly rushing and frustrated over points he was getting stuck at. I offered to help with the ducting (he basically cut it to the wrong size. Not sure how that happened and why he didn't just cut a larger piece because he had tons of spare material, but I digress), and he said, quote, "you can't help me with this." (it's just pulling back the existing trunk a bit so he could fit his piece in. It's on hangars and he only needed a half an inch. This was his ego getting in the way, so he made himself struggle for 30 minutes rather than accept help from the homeowner.) PVC not properly glued ( and as a result the combustion pipe was loose and rotating outside), ductwork not installed straight, loose wiring hanging, A/C not reconnected, bare basic done on the humidifier water line, sloppy sealant, gaps not taped over, unclean runs, etc. By the end of day 1 I had basic furnace use, but he hadn't done any of the duct work. Day 1 was just the basic furnace itself. Day 2 he didn't install new hangers until I called him out, and the section he aded is not straight. They neglected to tell the electrician about the outlet/switch box on the side (if you're going to install a new furnace, that's kind of a given that you need to leave things the way they were). I paid the guy out of pocket because it wasn't fair to him, but basically Huffman dropped the ball on him. I was on the verge of giving them the water heater business but it took Briar too long to reply with the quote so I gave it to the plumber that installed the copper lines. That plumber is who identified the PVC issue, and even fixed it for free since they were working near it anyway. They also redid his water line connection from a needle valve punctured into the existing hot line, hanging under the joists (has not been code compliant for years) to a proper quarter turn shutoff valve from a new pipe branch that rises above the joist line. The plumber had to do a new gas line for his work just like Huffman had to do a new line for theirs, and the plumber's work is much cleaner than Huffman's installer. Huffman's line is not in any way attached to joists or walls or anything, just suspended midair, while the plumber made sure to do J-hooks and properly secure the gas line; then add a second shutoff valve upstream. When I reported the install issues with Briar he never replied, but the installer came back out and at least corrected the A/C not being plugged in. But neither could tell me about the permit or inspection - which implies they didn't request either. A huge problem if they didn't. Bottom line: if you just want the cheapest price, Huffman is absolutely it. And Goodman is a good brand. It's a quiet unit, it's a powerful unit that completely resolved my issues with inconsistent upstairs performance vs. downstairs, with a significantly quieter blower for the return vents. I have nothing but good things to say about the unit so far. However...if you're one of those homeowners that want quality, or you care about the visual of the install, or code compliance, or efficiency/speed, or accuracy of cuts...look elsewhere.

I needed to have a completely new central air unit installed. There were vehicle complications,…read morehowever, they were still determined to get it handled. They checked on the unit two weeks after the install. Their quote was cheaper than others I called. I'd like to personally thank Briar and Alex for all their help and patience.

Excellent and friendly service, less than a week took them from the time I called them to the time…read morethey installed my new Furnace. Jason and Lou were right on the point, was faster than other companies I worked with in other properties in the past, I am very glad I found these gentlemen. For sure, I will call them if I ever need this services.

Back in the beginning of January, during an extremely cold couple weeks, my 30 year-old furnace…read morefinally decided it had had enough and quietly moved on to furnace heaven. I had Prestige Mechanical help me out with a thermostat issue a last year, and knew they did great work at fair prices, so I gave Jason a call and he came out the same day. I had no heat, so thankfully he was able to work his magic and get it running. He also took the time to explain and show me what was wrong with it, and told me I needed to have a new one installed. Unfortunately, the replacement furnace was on back order, so he suggested a different option that was in stock with his supplier. I gave him the ok, and a day or two later he was at my house first thing and had it installed in no time. Thanks Jason and Prestige Mechanical!

Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Just wanted a ballpark quote on my boiler that's working but acting up. To start they demand info…read morelike address and a phone number straight out the gate, I'm sure it's so they can harass me later with "do you still need" calls a week from now and when you give it you find out they charge $100 just for a diagnosis. Don't waist your time They clearly don't want the business.