This was definitely one of the best companies I have done business with! After a exhausting search…read morefor new floors and search is what we did, I had many questions and they were answered before I could ask the questions. My floor are in and Beautiful, installers did a great job and very professional.

Workmanship not that great. Better experience needed. Experience needed. Experience needed…read more Experience needed. Experience needed.

We had a terrible experience with this company. They cut corners and we ended up with more problems…read moreafter their work. There were at least 5 aesthetic things they did incorrectly, but they took so long to complete the job that I just wanted them out of my house. About 3 weeks later, all of the issues started coming to light. We called about the post-completion issues, and were told to "call licensed professionals about it." Which was interesting, because we were under the impression we had hired licensed professionals when we hired them to do the work. Buyer beware.

I had Luxury Vinyl Flooring installed and have been unable to get Shawn to keep his word about…read moremaking some corrections. A gap in the Flooring in front of the toilet, the base board cut too long and the bathroom vanity does not butt against the wall, and a mark (maybe a scratch) where the fridge was moved where putting things back together. I promptly paid and Shawn, the Frisco store manager, continues to promise to come by and make these few quick fixes but never follows through. I've emailed the owner, Sharif Asad, and got no response. What's more frustrating is the fact that I got their information from the KRLD Consumer Team. I have even reached out to them to no avail. The Flooring was installed in my mom's house, after she was taken advantage of by another contractor who took ALL her money and did only half the work. I paid to have the flooring redone since the loose laminate flooring was unsafe for my 76 year old mother.

DeLiz the manager was very helpful and knowledgeable about carpet and tiles. Her repair crew did a…read morefantastic job repairing my tile. They also laid my new carpet and it looks great. The guys cleaned up after themselves. I nothing but great things to say about Cox's fine floors in Wylie.

What a great job installing my new hardwood floors..... over 3,000 sq.ft. on the main level in 5…read moredays. The process was super smooth starting with Mike on the project review & quoting. They worked on my timeline of the major remodel and when their time came up from action the installation team was right on time. Asked the perfect questions and even offered advise on what looks best in regards to flooring directions to showcase the home. These guys cleared up every day, neatly staging the wood & tools for the next day then vacuumed the installed areas daily to remove dust and wood splinters from the home. Great job guys!

This company was recommended to me by some friends in the neighborhood for a future bath remodel,…read moreand shortly after discovered loose tiles in my hall bathroom so called them for an estimate. Since the house was built in late 2000, I decided to do a full remodel. I couldn't be happier with the results and the ease of working with this group of professionals. There was minimal dust when tile floors were removed and everything was cleaned up and neatly stored at the end of each day. Everyone I dealt with was friendly and helpful and answered all my questions and concerns. Will be using them again for my master bath remodel when that time comes.

What a wonderful experience! These guys were so helpful from start to finish - meeting me at the…read morestore to help me pick out tile and making great design suggestions. Moreover, everything ran smoothly from the demo to the final day. These guys showed up when they said they would, worked hard every day, and were very tidy and respectful.

I regret using this company for my floors, they did a horrible job: unleveled tiles, poor caulking,…read moremissing or cracked baseboards in hidden spots were we didn't notice them right away. The owner Keith is a nice guy, he tries to get things right, but it's hard to get sub-contractors to level up.

I have brick flooring that is 55 years old and in need repair. . My floor had numerous places with…read moremissing or cracked mortar and in addition needed to be stripped, stained, and sealed. From the prep work to the finished product, the workmanship was outstanding. Keith and Larry were a joy to with and my floors are beautiful. Keith responded quickly and answered all questions. I am so fortunate to have found Keith Clay Flooring.

New owners are so friendly and helpful without being pushy. Great options and very professional…read more Their background is a great asset and their experience is awesome. Great place to get your flooring needs!

Thank you to Brian and his fantastic team for delivering the best product and service for my unique…read moregarage flooring project! I am beyond thrilled at the end result, all delivered at a fantastic value. Do not hesitate to use this incredible company- they do the best work!

Bryan helped with our garage door coating and there was a small piece under the cabinets that he…read morecould not get to right away but he finally course corrected. I am adjusting my review per the service I received.

I bought my granite here for my New house in July. They get…read moretwo stars instead of 1 because the rest of the house granite looks good. I believe they installed stained granite, and won't admit it or offer a believable explanation. There is clearly an orange stain at the sink. The rest of the granite does not have this stain anywhere else. When I let them know, they told me it was supposed to be like that. And they offered no other response, not more pictures of it elsewhere, not a name of the granite, nothing. Make sure you look over each piece carefully before installing. The stain is along the side of the sink. It wouldn't be so bad except the granite is white and grey, so I'll have to look at this the rest of my life thanks to this place.

The piece I selected had some specs of tan in it which I specifically wanted and was why it was…read moreselected. I was assured they could cut it so the tan would appear. As they were bringing the piece into the house, I noticed that the cut had no tan specs appearing anywhere. Upon calling, my customer service contact immediately, I was informed there was a hair line crack (in transit) and they had to cut with the area that was good. The piece was now done with no phone call of the issue, they offered no compensation on the cost. Was told that they could return it and I could pick something else out. All it took was a simple phone call to alert the customer to the issue. Instead, they came, made the cut and I had to make the phone call about the issue. Not GOOD BUSINESS PRACTICE in any shape or form. Be extremely careful, get everything in writing and go over it twice and check the stone before they make a single cut or you will end up like me with a piece you didn't order. The men who delivered the stone were the professional in the case.