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    Great Wolf Lodge

    1.0 (1 review)

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    3 years ago

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    Great Wolf Lodge

    Great Wolf Lodge

    3.2
    (266 reviews)

    We recently stayed here at the waterpark, and I have to share an incredible experience. While we…read morewere swimming, the diamond fell out of my wedding ring somewhere in one of the pools or possibly the hot tub. We immediately let the pool staff know, and my husband filled out a missing item report with the front desk before we left. To our complete surprise, we received a phone call the very next day saying they had found my diamond in the pool filter! I honestly couldn't believe it. This speaks volumes about the staff. They must hire honest, hardworking people with integrity who truly care about their guests. It would have been so easy for something that small to disappear forever, but instead someone took the time to recover it and make sure it was returned to us. It truly felt like a miracle, and I will be forever grateful. Thank you to everyone involved for your honesty, kindness, and professionalism. You didn't just find a diamond you returned something that means the world to me.

    My first major concern involved a serious safety and privacy issue. An individual was granted…read moreaccess to my room by the front desk without my permission or authorization. This incident left me feeling unsafe and raised significant concerns about your security procedures and guest privacy protections. Additionally, during my son's birthday celebration, an employee took a toy directly from my son. This interaction was upsetting, embarrassing, and completely inappropriate. What should have been a joyful birthday memory became a negative experience due to the actions of your staff. Beyond these incidents, the overall quality of our stay was extremely disappointing. The food quality was poor, the beverages were unpleasant, and the customer service throughout the resort did not meet the standards I have come to expect from Great Wolf Lodge.

    LeBear Resort Luxury Residential Club

    LeBear Resort Luxury Residential Club

    3.8
    (4 reviews)

    This review is really more of a 4.5. Absolutely beautiful location and accommodations; very…read morefamily-friendly, great amenities. There are all sorts of tiny details that make Lebear a special place, such as cucumber-ice water by the pool, cookies in the kitchen, and free and easy kayak use on site. The location is excellent. We have stayed at the Homestead in years past, but the Lebear location really sets it apart as it is a quick walk to the grocery stores, restaurants and shops in Glen Arbor. My only complaint is a minor one, and it's just that the bedroom situation is a little funky. In all three of the units I saw, the master bedroom was perfect, but the two smaller guest rooms left much to be desired. One of the bedrooms has a nice queen bed and bunk beds and the other has a double or queen-sized trundle bed. I would think to put the trundle bed in the room with the bunk beds (making it more of a "kids" room) and leave the nice queen-sized bed in its own room. Also, the hallway lighting outside of the two smaller guest rooms was extremely bright at night and made it very difficult to sleep.

    A friend found this resort when we were looking for somewhere to go for a girl's weekend. We stayed…read morein a third floor penthouse. I can sum up Lebear with one word: WOW. Absolutely amazing. A beautiful spacious apartment, with three bedrooms and two full bathrooms. It easily slept the six of us and we did not feel the least bit over crowded. As there was a group of us the price really was pretty reasonable for the weekend. While family friendly, it could be a bit pricey. The kitchen comes with everything you need from dinner ware to dish soap. There is a large grill on the private porch besides the stove top and oven. Two fireplaces (one is gas and the other you have to light for which they provide all needed materials). There are two flat screen TVs in the main rooms, another in the master bedroom and a small one in the bunk room. The shower in the master bath is huge and there is also a separate large tub. The best part is the large porch that overlooks the beach and Lake Michigan. It wraps around the side around to the back. the view of the lake and Sleeping Bear Dunes is beautiful. The resort also has a gym, outdoor pool and hot tub. Blu, a restaurant I highly recommend, is attached. There is also free wifi (they provide a password). The staff was also amazing, expect to be treated like an honored guest. They take care if anything you might need, even marsh mellows. The only slightly negative thing is that Lebear is a bit off on its own in Glen Arbor. The wineries are about a half hour away which was reasonable. Glen Arbor is small but charming. There are several shops, a couple bars (try Art's Tavern) and a grocery store. The resort is a very short walk from the town.

    Tamarack Lodge

    Tamarack Lodge

    3.9
    (26 reviews)
    $$$$

    Let me tell you what was great first. Pool with hot tub and sauna all newer and nice. Very recently…read moredone and nice. The balcony view of lake with room was all updated and nice. Nothing 5 star but all very nice. Property had fire pits that were great for sun sets. Beaches were cool but I'd recommend driving to some other actual nice soft sand beaches. Convenient but not great. Location convenient to a lot of stuff. Miss a star for me with lack of food options on spot or bar and price a little high and hotel policies.

    Stayed here while in town for a wedding. Prices were quite low since it was winter (March)…read more Pros: Cute, clean, spacious room with a comfortable bed and huge, lovely pillows. Nice common area with a fireplace and comfy couches. The views were amazing. Cons: The front desk staff seems unhappy and passes that along to you. As other reviewers have mentioned, they aren't flexible when it comes to changing your stay or checking in/out earlier than the stated times, so make sure your plans are very solid before booking, even in the dead of winter. Parking is very limited. We were expecting guests to drop by for a quick visit (two hours tops) and asked where they could park. We were directed across US-31 (a busy four-lane thoroughfare) to an overflow lot. We asked if there was anything closer, as one person is in a wheelchair, but they didn't budge. (The parking lot in front of the hotel was empty except for our car at that point.) I'm giving this four stars because it is an impressive property and the winter prices are quite low, but keep in mind that the customer experience wasn't great.

    Tru by Hilton Traverse City

    Tru by Hilton Traverse City

    3.6
    (14 reviews)

    Bravo Hilton! We loved this no frills reasonably priced clean hotel with all of the essentials,…read morejust a short drive from Front street in Traverse City! We arrived early from a long road trip and were greeted by a friendly front desk clerk who to checked us in early. Our room was well-appointed, with all the basics, including hand soap, lotion, shower gel, shampoo and conditioner. There was a small desk, hooks for hanging personal items, hangars, a small fridge, disposable cups, extra towels and comfortable beds. The lobby was cute and modern and had plenty of comfy seating options, small tables, foosball tables, 24 hr. complimentary coffee and tea and snacks, soups, mac 'n cheese, etc. and beverages for sale. There is a workout room equipped with treadmills, Peloton, elliptical, weights, mats, towels and water bottle filler. The front desk has complimentary ear buds if you need them. A basic complimentary continental breakfast is served each morning and parking is free!

    I stayed at this hotel for two nights while on a work trip. Every thing here from the staff, to the…read morerooms, to the amenities were well appointed. They have a full hot breakfast as well as a coffee station with coffee and tea available 24 hours a day. I do like an in room coffee maker but even having to go downstairs to get a hot cup of coffee in the morning wasn't a problem. The hotel is two years old so everything is nice and new. The beds were very comfortable and the room a have a blackout shade. Plenty of USB and plugs in the room. They have a smart TV so I was able to stream my Netflix and SiriusXM music. Even with a room facing the main highway it was a peaceful and quiet stay. I can't think of one negative about this hotel and would happily stay here again.

    Cambria Hotel Traverse City

    Cambria Hotel Traverse City

    4.2
    (92 reviews)
    $$

    Initially checking in, we were given Rooms 214, 219 & 221…read more Getting off the elevator on the 2nd floor, the carpeting in the hall from the elevator to room 214, the handicap-accessible room, was buckling, and none of us would've noticed if it wasn't for my mother tripping over it. No worries, she had a walker, so a disaster was averted. I did let the front desk know, and they were aware of it, and stated that the location is due for updating soon, and that will be fixed. Checking into her room, Rm 214, it was massive, and I was very impressed by all the handrails in the bathroom. There were some negatives of the room though, there were only light switches right by the door when you walked it, and then only on the lamps throughout the room. My mother got up in the middle of the night and couldn't find a way to turn on any lights and had to call down to the front desk. The other negative was that the door of the bathroom, which is immediately to the right of the room door, when opened prevented you from entering the room. My mother has balance issues and called me to come in the room to help her out of the tub, and because she left the bathroom door open, I could not access the room. Her friend was sleeping but could come let me in after she heard me knocking. The next negative is the lack of wastebin liners. I spoke to the front desk and they told me it was company policy in an attempt to be 'greener'. Although I love this sentiment, I hated the smell of my food garbage permeating my room, and ended up walking it down to the lined trash bin next to the ice machine. Myself, and several other patrons staying at your facility, found ourselves requesting laundry bags so we could line our trash bins ourselves. I know they can be pricey, but may I suggest keeping biodegradable trash Bags on hand for those customers who request liners for their bins, rather than putting them in every room at every turnover? That is the end of my negative feedback, I rarely, if ever, enter public pools or spas, and annoyingly enough for my travel companions, I travel with a pool testing kit in my car because of my job. I was impressed by the cleanliness of the pool & spa, and they tested spot on, so I gave my blessing to the members of our party to go ahead and enjoy. I was upset that the first, and only time, we ate at the in-house restaurant/bistro, was after checking out. We had the most fabulous breakfast! Lastly, and most importantly, I would like to sing the praises of the staff at this location. They were always friendly, professional, and very helpful. My mother lost a nut from her walker, which was preventing her from using it. I brought the walker to the front desk hoping they might have a maintenance room where a spare nut could be located. I then had 6 people on the case. Jack, Josh, Laura, Alexandria, Pete and Rin. I was so astounded and appreciative that so many people were on the case. A nut was found, but didn't fit right, and wouldn't stay in place, so Pete & Josh went looking more thoroughly and found something that would fit AND stay in place. They fixed my mother's walker, which she is pretty much lost without. This level of service AMAZED me.

    We were very surprised that our wine tour guide and Uber driver both recommended dinner at the…read moreCambria hotel. We were told that they got a new chef and he was fabulous. It did not disappoint. There were four of us and we all had excellent meals and would go back there again.

    Whispering Waters Bed & Breakfast Retreat

    Whispering Waters Bed & Breakfast Retreat

    4.6
    (7 reviews)

    Such an appropriate title for this B&B. It sets the stage for the type of stay your going to have…read more The main house was booked and we had to stay at their cabin. When the owner mentioned it, I was very disappointed, but once we were there, I was so happy with the opportunity. With any B&B, you're staying in the main house, having idle chit chat with other guests, and sometimes hear people in other rooms. The cabin, you have none of this, just perfect tranquility, silence, and isolation. The owners stocked up the fridge for us and we can have breakfast in our own cabin. It was more of a continental breakfast, hard boiled eggs, yogurt, granola, etc..., but it was so pleasant. The cabin is located about 500 feet from the main house and several miles from the main road, and about 8 miles from downtown Traverse City. You really get in the woods feeling without being to far from the city and you have a river flowing through your backyard. It is a really nice place and I would gladly stay there again.

    A marvelous place to stay, just far enough from TC to isolate you from the noise of the city while…read morestill being close enough to drive in for dinner. The accommodations are beautiful and relaxing, and the Boardman River runs right through the property. Brian's breakfast are something to really look forward to, with fresh fruit accompanying great omlettes, pancakes, French toast, sausage, and more, with a different selection every day. We're looking forward to returning.

    Great Wolf Lodge - resorts - Updated August 2026

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