Awesome view Great staff Clean rooms The only downfall was the bay was low so it was all mud on the beach but it was November so... read more

We've been going to Cherry Tree for years but their prices are ridiculous. I called to ask why prices went up $500 from the previous year I was told prices just went up. Although when looking on Expedia the price was $200 cheaper still steep from the previous years. We won't be back. Many other resorts to chose from. No returning customer discount. $2000 for four nights is insanity. read more

Great view overlooking the water, but our king bed was so hard I slept on the sofa. When taking a shower the water pressure dropped and was only cold water. I talked with maintenance and front desk, which said an outside company came in to do maintenance at 10 am near check out time. Staff was accommodating by waiving the resort fee. Bad experience for a first timer. read more

Stayed here for the first time in January with family, and we had a really nice experience! My sister and I registered for a snowshoe race, and this was the host for lodging for the event. Upon check-in we were promptly greeted, and the gentleman at the counter was very friendly and helpful. Our room was a suite, and it was so spacious!! It felt quite clean, and was nice and open. The front room was a tad on the dimly lit side, but was still a nice space. There were only 2 of us in the room, but being winter we had a lot of larger boots, coats, and other winter gear with us so it was nice to have the extra space. I also brought plenty of snacks and a few gallons of water. It was nice to have the mini fridge for my snacks, and the counter space for the water. The bathroom was pretty large, and was clean. The lighting was also a bit dim, which can be challenging when trying to do makeup. I ended up doing mine in the mirror in the bedroom since there was a ton of natural light. There was a patio off the bedroom with a great view over the water, but since we were there in January we didn't go out on it at all. My sister and her family had also booked the same size suite as us, though when they checked in they were given a room with 2 queen beds that would've been large enough for 2 people, but small for a family with 2 kids. Fortunately our mom also had a suite, so she just switched rooms with them. I'm not sure how the staff would've handled it if we didn't have that option amongst ourselves. We all used the pool and hot tub, and thought it was clean enough. I was surprised to see the hot tub so empty during a winter weekend! The kids had a blast playing in the pool. I was up too early for the race to enjoy the breakfast on our first morning, but did get some on our last morning and thought they had a really good selection. There were plenty of options for adults, as well as food that the kids liked as well. I also appreciated that they had coffee, tea, and hot water in the lobby 24/7. It was a cold weekend and we went through a good amount of tea! I'm not sure what it's like in the summer months, but we had a really nice stay for our weekend, and I look forward to staying there again for the snowshoe race weekend next year! read more

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Just finished our fourth stay at Cherry Tree Inn and Suites and unfortunately, when vacationing in TC, we will look elsewhere. We stayed in one of the largest suites and immediately were grossed out by the stains on the carpet. I had received a text from "Ivy" that if we need anything just text! I did, regarding the carpet dirt and stains and never received a response. I called the front desk who had a long story about how they know about the stains, have unsuccessfully tried to clean them and are waiting for the okay from upper management to get the carpets professionally cleaned. Apparently, upper management is taking their time. The room cost us $460.00 per night and it is overpriced for the quality of the room despite having been renovated in the last three years. To be sure, the room is large but the furnishing are cheap. There are plently of towels and the kitchenette is nice. On our second night, there was a workmen working on the suite above us at 8 pm; drilling, sawing and it was loud. I went to speak to the employee at the front desk who assured me she would take care of it and call me. At 9 pm, I returned to the front desk and again complained that he was still working (was suposed to stop at 5 pm). Finally, shortly after 9 pm, he left. The front desk person was helpful and frustrated as I was. Although, I'm not sure as a customer, I want to hear from an employee that she is busy and the only one there. I just want my issues addressed effectively and maybe she can approach management about staffing issues. At this point, I am willing upon our return to TC, to try a different hotel. read more

Loved our stay at the Cherry Tree Inn! The rooms were spacious and I loved the complimentary coffee, tea, and hot chocolate in the lobby! Our room even had a fireplace! I recommend upgrading your stay to the Lake Michigan Suite - we loved it!! The front desk staff were all incredibly friendly and welcoming and the complimentary breakfast was very appreciated in the morning! The private beach and fire pits make this the perfect hotel for summer getaway! The indoor and outdoor pools + hot tub were so nice to relax in after a long day exploring! Great hotel for couples, families, or a girls trip! We loved our stay at the Cherry Tree Inn & Suites! read more

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We had a blast at the Cherry Tree Inn! Highlights - great breakfast with lots of options, including a waffle iron (thank you Laura!) - super friendly front desk staff - complimentary coffee, tea, hot chocolate in lobby - the BEST options in the sweet shoppe / mini store - location is close enough to downtown, but is far away enough to feel more calm - jacuzzi tub, fireplace, balcony, futon, cooking utensils, stove burners, and XL mini fridge in the Lake Michigan Suite only con was that the pillows are veeeeery soft, so if you prefer a firmer pillow you might want to bring one from home. Can't wait to come back in the warmer months. read more

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We went to this hotel on the Bay in Traverse City a few years ago and loved it. It was summer. So we thought, when we wanted to go back, of course we would stay here. What a disappointment. We got a corner Suite so the balcony would wrap around. A nice living room with a fireplace, master King room with door to balcony also, Jacuzzi and breakfast. The room was nice, not spectacular as they said they had redone the hotel. Old furniture. But too excited to notice at first. Our trip was for rock hunting and lighthouses. The first night we brought our very comfortable folding rocking chairs up to the balcony, went outside to have a drink and enjoy the Bay view, and spiders.....everywhere. You could not sit out there. In the morning we let the front desk know and was told well, we do a have a little swamp area out front so you're going to get spiders. (Almost $300 a night for room) She said she would send someone up to sweep them off the balcony and if they came back they would send someone the next day. OK....the breakfast was very good all mornings and Laura/Laurie made it even better. Great service and made sure everyone was taken care of and the food was hot. The coffee was Traverse City coffee and very good. We got back to our room that night and no one had been in our room or out on the balcony. So, no balcony for the rest of the trip. We were there 4 days, 3 nights. Was very shocked that the whole time we were there, no one cleaned or entered our room. (PS don't forget to read that piece of paper they give you when you check in) This was in September, just a week ago. Won't stay there again nor will we recommend it as we did before. The best part was breakfast and Laura~~~ read more

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Beautiful location on East GrandTraverse Bay. Very friendly staff great breakfast I recommend asking for any upper level floor overlooking the bay read more

We enjoyed our stay. Our room was spotless and had a tremendous view of Grand Traverse Bay from our balcony. From the moment we checked in until we checked out, we were treated outstandingly. I would like to single out one employee in particular. Laura, the woman in charge of the breakfast room. The food could not have been better. She kept the area super clean. All of those are important in a stay. But what Laura gives her guests cannot be simply stated. She is the perfect person for the job. Laura makes it a point to speak with all the guests. In doing so, she makes everyone not only feel special but almost like family. Whatever the hotel is paying for her is not enough. My wife and I will stay at the hotel during our next visit to Traverse City, all thanks to the treatment we received from Laura. read more

Cherry Tree Inn? More like Poopy Tree Inn. After a long adventurous roadtrip with no bathroom breaks, we arrive at the hotel and unpack. Our friend goes to use the bathroom and flushes it before use to make sure there are no sitting germs from the past user. Its a good thing she did this, because when she flushed the toilet and poop came up. Ew what the heck. We were absolutely horrified at looking at someone else's poop which we named Verruca. We had to call the plumber and convince him it was not ours because no one had any peanuts in the last few days. After a long day on the town we needed to get some rest. We pull open the sheets and find some mysterious stains on the bed. Because of the brownish hue, we concluded that the stain was probably produced by the same culprit who produced Verruca. Yuck! After a long nightmare filled sleep, we went to go have breakfast. Yum! After that we went to go look at the pool because we brought our swimming suits. Its safe to say we did not end up putting our suits to use because the pool was yellow and cloudy. This usually means there is a lack of chlorine, which provides a perfect habitat for bacteria and germs. This freaked us out. We came to the conclusion that this hotel was unsanitary but the plumber came to our room fast and exterminated Verruca quickly. Thats all! read more

Oh Cherry Tree what happened to you? I realize that Covid has brought about a slew of changes but when you take away in room and property amenities but keep exorbitant room prices it's a bit disheartening. For almost $300 per night we were hoping for and quite frankly expecting a lot more. Don't tell me you can't put pens and paper in the room because of Covid but yet we're using the same roll of toliet paper as the last guests? Can't have the lovely spa water in the entrance hallway or cookies at the front desk but the hot breakfast bar is open? No in-room robes (even for the rooms with the in-room jacuzzi) because of Covid, but no problem washing the towels daily (did you not wash the robes before?) To their credit the front staff did what they could when I brought up my concerns, they sent up a carpet cleaner to get the gross stain off the floor (which then meant our suite smelled like cleaning chemicals not sure which was worse honestly) Not fixed though was our King bed that had support issues in the middle which meant I was rolling downhill all night. The fireplace timer was louder than my grandma's ancient kitchen egg timer and the fire danced schizophrenically to the tick tick tick.. (why not invest in a remote unit and eliminate the need for a timer?) then when it's done you endure another 5 minutes of weird bangs emitting from the fireplace (not romantic) The housekeeping team had the room clean, it was just so run down.... We were so excited to visit for our 20th anniversary and it was a tremendous letdown. But I mean you did give us $20 off and 1 bottle of water, 1 package of popcorn and 1 package of snack pack cookies so I guess that's something.... read more

Not impressed. Not at all what was advertised online. The did not appear very clean. Stains all over the carpet, food crumbs on the floor in multiple spots, broken toilet seat, no screen door, no USB ports for electronics and broken outlets in the lamp next to the bed. Room has not been cleaned in 3 days, garbage piling up everywhere in our room. Breakfast beyond disappointing. Didn't even have orange juice the other day. Tiny table barely big enough for 2 people. Beach was decent at least and lobby was nice and had some snacks for purchase. Overall VERY disappointed for how much it cost us to stay here for 3 nights. Not worth the money. read more

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This was a great place to stay in traverse city. We were there near the end of the season, and completely enjoyed our room and stay there. We did have a balcony, but didn't use it because of all of the spiderwebs out there and the pillows for the bed were pretty awful. Other than those two things, the room was perfect and comfortable! read more

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We came through TC and needed place to stay last minute. We came across this hotel and it had availability . It was NASTY! The room was extremely old and run down. The bathroom had lights that weren't working. The fan had so much dust in it, it looked as if it was never dusted. The towels they gave us even looked extremely old. We went by the out door pool and someone had thrown up by the side of the pool. EEEEWWWW!!!! The beach area was nice but that was about it. The hotel needs a lot of work. I wouldn't recommend or stay here. read more

I waited two years to write this, because I wanted more time under my belt to give a fair and honest reading of my experience at Cherry Tree Inn & Suites across two separate visits. The first transpired last year during a state-spanning tour of Michigan with my in-laws and my wife. We were curving along the corner, keeping to the coast, when the teasing possibility of dipping our toes - testing the waters, if you will - into Traverse City came up. We had no reservations, and were running low on energy reserves, but thankfully the helpful Cherry Tree staff found a way to accommodate us with lodging. Moreover, I spoiled my wife by upgrading to an open luxury suite, replete with in-glass mirror television and a beautifully large walk-in shower and Jacuzzi bath. We were so smitten with it that I decided, then and there, to book a visit for next year. So here we are, on the back end of that second promised visit, this time in honor of our wedding anniversary. We even booked the same room with their assistance. It was lovely, large, and comfortable as ever, with a breathtaking view of the water lapping across the on-site beach, stretching off into the horizon of the bay. Going to bed to the sound of waves lapping, or reading in the comfort of the warm gas fireplace, made the entire endeavor worth it. It's also located down the street from all the major shopping and eating areas, and that was extremely enjoyable as well. We made a weekend of it, and their free shuttle service - which not enough people take advantage of! - got us there and back safe and quickly. I just want to thank everyone involved in operating this fine establishment that you gave me a wide breadth of memories to look back upon fondly. I look forward to many more seasons and visits to come. read more

Honestly, it is hard to find a place to start this review. I am tempted not to review because of the old saying about not having anything nice to say...but I really don't want anyone else wasting their money at this terrible location in such a wonderful city. We recently stayed at this property with our family of 4. 2 adults and 2 kids. We love T.C. and read through many reviews before selecting this location. We are shocked at how well this place is reviewed compared to our own experience. Many people talk about cleanliness at this location, but that could not be any farther from the truth. Everything seemed to feel and appear dirty and dingy and run down. Especially the common spaces. Luckily the rooms seemed to be only slightly more attended to with regard to cleanliness, but still far from great. We also were okay in paying the relatively high price that is required here, because we were hopeful that the amenities would be worth it. However, the pools were not well maintained, the hot tubs seemed dirty with a hint of yellow/brown color to the water, the poolside bathroom was very, very dirty and uncomfortable to be in, there was a mouse running around the outside pool, the beach never seemed attended to, the seating areas in the lobby were dull and uninviting, the hotel shop was underwhelming to say the least, the lobby and staircases reeked of smoke, the breakfast was not good (we left for breakfast even though it was included), the staff did not act welcoming and did not seem eager to help the customers with anything. The fridge in our room died in the middle of the night causing all of our food to spoil and have to be thrown out. They were very difficult in acknowledging this and made it difficult to get reimbursed for the lost food. We felt like prisoners in this hotel. This made it very hard to enjoy a family trip. The general staff including the GM, Arrow, seemed uninterested and rude. Nothing was good. It is sad that this place is so expensive and so well reviewed (it seems that many of these reviews are fake/planted) PLEASE DON'T WASTE YOUR MONEY HERE!!! read more

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This place was so nice and clean. The stuff was great friendly to us. I would definitely stay here again read more

Cherry Tree Inn & Suites - Hotels Near Me - Traverse City, Michigan

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Fantastic location on the East Bay of Traverse City. Spacious studio rooms. We prefer the Northport Studio - king bed, sleeper sofa, desk, small table and chairs, kitchenette and a balcony looking out over the bay. Breakfast included waffles, biscuits and gravy, sausage Pattie's, eggs, diced potatoes, cereal, yogurt, hard boiled eggs, danishes, bagels, toast, juices. Nice pool and hot tub both indoor and outdoor. read more

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Our family's first vacation in Traverse City with our 9 month old. We stayed in the Mackinac suite with a water view. Checking in was quick and easy and the staff was friendly. Our room was spacious, very clean and updated. The view from our balcony was amazing! Free breakfast was nice and the gentleman running the breakfast area was very friendly and has great customer service skills. Great outdoor pool, indoor pool and hot tub and the beach is fantastic. Great location and a quick drive to downtown. We look forward to staying at Cherry Tree again soon. read more

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My family was very disappointed with this hotel. Our microwave oven did not work and the Manager, Erin blamed us for "unplugging " the microwave. This was not true at all. We had to give our food to the kitchen staff to warm up. The pool are was very loud and small kids were throwing around a football which hit a young family with a toddler. We reported this to Erin and she said, it is the responsibility of the parent to watch kids. The flooring just outside the main area was in very poor condition. Staff seemed very untrustworthy too!! Stay away read more

We called at about 3:00 on a Sunday afternoon to get a room for the night (kind of an impromptu extra night on our trip)...and i am glad we chose this place!!! We asked them if they do military discounts, which they do, but what was better than the discounted room was that there was a little 'gift bag' (water, popcorn and a voucher for a free movie or game, along with a patriotic balloon) in our room that had a note that said: "Thank you for your honor and valor you've given to our country and communities. You are always in our thoughts and prayers and we wish you wonderfully relaxing stay in our hotel. If you need anything, don't hesitate to ask." How thoughtful and sincere was this??? It made me want to cry! There is nothing more that i love more than when people acknowledge and appreciate our military members. Now on to the other awesome things about this place : 1.) AMAZING views of the bay/beach 2.) Free shuttle to and from downtown and the casinos 3.) Free breakfast (which was pretty decent, not the crappy free breakfasts) 4.) Coffee, Tea, and chocolate chip cookies available in the lobby 24 hours (and they have a chocolate cherry coffee) 5.) Rooms were decent size with plenty of room 6.) This whole place is super clean 7.) The staff was SO nice and friendly AND WARM! 8.) Pool and hot tub inside AND outside 9.) They have conference rooms available 10.) Little kitchenettes in each room 11.) When they give you your keys, it's in a little packet with a ton of coupons to use on places in town 12.) A bucket of umbrellas at the front door 13.) Also, I've been to a lot of hotels in the area on the bay/beach and this place has the best beach area around. It's not weedy or grassy, or rocky. This place definitely goes the extra mile for it's guests, and i can guarantee we will be staying here again! Thank you Cherry Tree Inn for a wonderful stay. You will be seeing us again!!!!!! read more

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Really loved this place, right on the water and not far from downtown. Great place to stay if you want to go wine tasting. Staff was super nice. Loved our view from the room. Very clean with a nice beach. We will be back. read more

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We took a trip to Traverse City just Tuesday with our two grandchildren. We booked this hotel because of the high star status and reviews. I hate to write a negative review but I felt compelled because we were disappointed! Staff was amazing and kind, breakfast was great but the hotel itself was dirty. Real dirty! They had two pools. The outside was good but the inside pool was disgusting. Along with the hot tub. The pool outside was cold but we had the kids (3 and 5) only swim there because the indoor pool was super cloudy and smelled awful of chemicals. We will definitely not return. We paid $400 dollars for one night and were bummed with the hotel quality. Only gave two stars because of the two positives. read more

We stayed two nights, this place is GREAT!!! Great location, the most friendly staff ever, and Laura at the breakfast room is over the top friendly and accommodating . GOOD food too. We will be back read more

One of my favorite hotels in TC! Gorgeous beach and views. Make sure to get a room facing the water, it's totally worth it! The outdoor beach area is great! They have an outdoor pool/hot tub area and a 24 hour indoor pool/hot tub! This place is definitely family friendly but we've also enjoyed romantic getaways here too. The staff is friendly and welcoming. The rooms are always very clean and updated. The only negative I can even think of honestly is the breakfast options, the choices are very limited. But hey, it's free so I'm still not mad lol. We will definitely be back again! read more

Cherry Tree Inn & Suites - View from the water - Hotels Near Me - Traverse City, Michigan

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This is a great gem of a hotel. Prime location with a beautiful beach area. The room was large with an enormous remodeled bathroom. Our only issue was that we were in an interior room with a window looking into the indoor pool. Upon expressing our concerns, front desk told us no other rooms were available & they assured us that although the pool was open 24 hours, quiet time was "strictly enforced". Our first night was great, quiet and uneventful. Not the case for the remaining evenings. The windows are not sound proof! There were large, noisy groups, adults and kids of various ages. We called and requested that they talk to the groups. Close to 2 hours before it got quiet (around 1:45am). It was rough trying to get to sleep after being frustrated and making multiple calls to the front desk. One suggestion, the hotel should close the pool at 12:00; especially when guests are in the interior rooms. Saves frustration of guests in the pool and the rooms. read more

Cherry Tree Inn & Suites - Interior room window looking into the indoor pool. - Hotels Near Me - Traverse City, Michigan

Very disappointing in room quality, lighting sheets and towels. Won't ever return. No one there cares either read more

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Super thin walls, we might as well have shared a room with the ppl and they're many loud kids cause we could hear everything as if they're standing in our room...and rooms needs updating bad. Couldn't use the outside hot tub cause there wasn't enough water and the smell was horrendous, not sure what it was. TV was only a 32 inch.. for as much as you pay for these rooms they are not what you'd expect. We didn't even have headboards, so pillow kept falling behind the bed. However, staff is extremely helpful and courteous, and we loved our balcony view of the water. read more

Cherry Tree Inn & Suites - Hotels Near Me - Traverse City, Michigan

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Fantastic hotel. Great location. Clean rooms. Pleasant staff. The staff was extremely helpful and welcoming. The gift shop is fun and convenient. The pool and hot tub are open at all hours which you don't usually find. There is also an outdoor hot tub open all winter. The hotel is charming and the winter rates were fantastic. We had a bay view and it was wonderful. The full hot breakfast was really good. It isn't just heated, previously frozen breakfast foods. I recommend making reservations and staying awhile:) read more

Cherry Tree Inn & Suites - Hotels Near Me - Traverse City, Michigan

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Good place - we like it and have visited two years running. ** Plusses: Nice rooms, clean; pretty views of the East Bay if you choose a room that faces it. (Tip: If you take a ground floor, bay view room, don't get one near the rear entrance - passers-by can see right in through your ceiling-to-floor glass door.) We wound up this year, kind of inadvertently, in the Leelenau Suite, which was a little over the top and fun. 24 hour pots of coffee in the lobby and free chocolate chip cookies in the afternoon. 24-hour indoor pool & Jacuzzi Outdoor pool & Jacuzzi Beach on East Bay (no Jacuzzi). The beach is small but clean and well-groomed and features comfy faux-Adirondack chairs, a big wooden play boat for kids, and loads of toads (!) after nightfall. This is really pretty cool. If you are herpetephobic, it helps to remember that toads are amphibians, not reptiles. Friendly & accommodating staff ** Not quite cons but nothing special either: Breakfast - standard all-morning hotel fare Location - 4-5 miles from downtown, so - not walkable, but easy enough to get to by car or by bike, and (I believe) they run a shuttle too We'll be back! read more

Cherry Tree Inn & Suites - Twilight swim - Hotels Near Me - Traverse City, Michigan

We chose this adorable spot to spend a couple days away. The view was breathtaking. Nothing beats waking up to the sound of waves crashing into the shore. We had a jacuzzi and fireplace in our room, which was super relaxing. We ventured out to the mall and dinner but other than that we just relaxed in our room. Totally worth it! read more

My family loves this place. My son would be happy to move into the lobby and live off the free coffee urns that are out 24 hours. We stayed in the Cherry Tree Family Suite, which was bigger than many homes we've seen. 2 bedrooms with king beds, big living room, 2 bathrooms...we were so comfy, it was hard to motivate ourselves to get out and head downtown. The dining table has cute chairs with cherry backs. There's an island with sink, garbage disposal, dishwasher, full fridge, stove, dishes & pans. You could live there. 3 tvs. Pool & hot tub were a welcome respite in a cold April. Staff was really helpful, and when there had been a mix up in my reservation a few weeks ago due to a computer glitch, the manager was terrific in helping me straighten out the mess it created. Want a complaint? Ok. Most of the Moomer's ice cream for sale in the Sweet Shop was vanilla. Come on, it's the best ice cream in the state, maybe country, and....vanilla? Let's try a little harder. ;) read more

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This is my first time to Traverse City and what a great way to start the weekend with this hotel! The staff is very friendly and helpful. This hotel is VERY clean. The continental breakfast is delicious! We will definitely be back!!! Edit: It snowed a few inches last night and when we got up all the cars were cleaned off. Love this place even more. read more

We just spent several days at this Traverse City Hotel and our first time staying there. The people working there were very helpful and friendly. No real complaints. Separate breakfast room instead of It being in the lobby. We an issue that was resolved easily and quickly. We would stay at this hotel again. read more

This is by far my favorite spot in TC. Marjorie is one of my favorite employees, Marjorie went out of her way to make sure that we were having a good time and were comfortable in our room. Marjorie is the best! read more

A little bumpy after I checked into the smallest room I'd ever seen. Hotel staff moved me to another room right away. I always stay here when I'm in the Traverse City area because of the great service. That service continues. Thanks for being here. Kids can be heard in the hallway but I expect kid to be loud. Lord knows I was when I were their age. Kinda cool to hear families that are comfortable here. read more

Reasonably priced , spacious rooms, well kept hotel, breakfast buffet was very good, tv in the mirror in the bathroom was a neat feature read more

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The staff at Cherry Tree Inn were very accommodating during our stay. We spent two nights while attending a wedding and were driven downtown several times free of charge. They were flexible and welcoming. Oh, the view was amazing!!! read more

We had a wonderful stay here. The suite was magnificent the staff was helpful and courteous. Coffee was always fresh and ready downstairs. The view was amazing and the price was great. We are definitely planning on staying there again. They have a shuttle service downtown which we did not use this time but probably will next time. The beach looked great. Didn't go out on it tho due to the weather. read more

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