Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

We recently moved into the area and had transferred the propane service the previous owners had…read more Our contract is nearing expiration and we received a renewal notice from them wanting us to pay a fee to continue our leveled payment plan and then said they were raising the price of propane to almost $4 a gallon. ("Due to rising fuel prices.") We decided to call around and Rhoads sent a team of two people out to look over our tanks and go over what things we use propane for. After talking to the team, they presented us with a contract that didn't require a sign-up fee each year and a gas price of almost half the one the former company wanted us to pay. Very grateful for the excellent customer service on the phone that led to the great team coming out.

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

I've been dealing with this company for a few years now and they have been simply amazing, I used…read morethem today and their tech Charlie was 10 star as expected, County propane is definitely the way to go for your needs , I wouldn't go anywhere else....

Update: I am working on yet a new plan with the service Mgr…read more to make sure I know when the deliveries are coming. And, no, I am not always contacted before deliveries. This is incorrect. There are always notes to contact me. That much is true. However, the drivers sometimes don't read them. Sometimes ignore them. Sometimes incorrectly interpret them. Occasionally they even follow them and get it right. I am not stating anything here except the truth.

One star only because it wouldn't post for NO STARS! They have poor customer service, they try to…read morecharge us twice for a scheduling error, they tried to rip us off for a new oil pump filter when we only needed a seal, and their novice oil truck driver wouldn't come down our plowed lane to deliver oil on Thursday. We called them on Friday and the following Monday to try to get them to deliver the oil but they only would say that they would call us back and they never did! Oil was getting low and we were worried we would run out if we got another snow storm and then I guess we would have to wait for a dry sunny day in summer so their driver wouldn't get stuck in the mud. I called another energy company and they delivered oil the next day! The driver had no issues whatsoever. Goodbye and good riddens to Shipley, they suck!

Do not use Shipley. They acquired Haly Oil, and like many national companies, their customer…read moreservice has significantly declined. We've relied on them for years to service our AC and furnace, but recently discovered they've been using non-standard circuit boards--likely the reason ours failed multiple times. I had to contact the manufacturer myself to get answers, which is something any competent technician should have done if they weren't familiar with our unit. The technician they sent this year looked completely unprofessional--like he hadn't showered in ages and had just crawled out of a chimney. He touched everything in our home with filthy hands. The second technician, who came to investigate a burning metal smell, dismissed it as "just my wife's sensitivity because she's female"--his words, not mine. I had to find a workaround myself while we wait for the correct circuit board from the manufacturer.

I had a contract with them 2 years back and renewed this year with them…read more They usually monitor oil levels and top up when it reaches 50% level. This time, I noticed that they had not refilled even when my level was below 25%. Today I had to call them to remind them! I am critically low today and looks almost certain won't last tomorrow. I have turned down heat to 40 degrees so I can try to not freeze until next delivery! I am in coatesville area.

By far the best plumbing company I ever used not only does this company have the best prices by a…read morelong shot they installed two tankless water heaters for me in less than 6 hours and clean up there mess like they where never there and to boot there service is impeccable their technicians they have working are extremely knowledgeable especially there lead Tec Eddie if I would ever recommend any company it would definitely have to be this company

In January of 2025, we needed to replace our piping for our oil tank to be up to Pennsylania Code…read more Our oil tank was over 40 years old so we decided to replace the oil tank as well. Our former oil company (a larger company that bought our previous local provider,) gave us a very high quote with no options. We called X-Press Energy and the next day, Rob came by. Our tank, being in the basement was a tricky install. When their technicians arrived, they were able to make the necessary adjustments, install the new tank and remove the old tank all in one day. The service and the office staff listened to our needs and fulfilled upon their promises. We are now with X-Press for our furnace maintenance and oil delivery needs.

Their service department went above my expectation to resolve a faulty propane regulator. Vicky in…read morethe office is a rockstar thanks

Simple and efficient contact and updates. Very good pricing amd quick service! I am going to use…read morethem again for sure and I find no reason to compare other quotes at this point!

We use Geppert for all of our recycling needs. They are friendly and responsive and a pleasure to…read morework with! Donna Liberty Roofing Inc.

Jeff Taylor and his team are outstanding. I initially chose them because they offered the best…read moreprice on my new heater, and I continue to use them because of their fast, friendly, and professional service--from installation to ongoing propane deliveries. Everyone has been a pleasure to work with.

Inquired about a tank for a new propane system. We are converting from oil to natural gas. We were…read moreturned away because our new HVAC system would be "too efficient" and he said because of that he would never make enough money off of us for it to be worth it to sell or lease a tank / contract to us. INSANE response. I would never recommend this company to anyone.