1. GREAT LAKES MOBILE - MARSHALL

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Marshall, MI

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GREAT LAKES MOBILE - MARSHALL

1.0 (1 review)

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5 years ago

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AT&T Store

AT&T Store

1.0(2 reviews)
0.0 mi

Tried to pay my bill on Monday Aug 10 the employee couldn't take my payment do to what it said on…read moremy I'd vs my name on account had to have a manager override terrible customer service cost me more cash to do it on line this is not good when customer is trying to pay bill in Marshall store and employee can't take payment from customer ive never had this problem

I have shopped and made payment at the ATT store in Marshall Mi. However the last time I went in to…read moremake a payment After he took my money I was told I couldn't get a receipt because the printer was out of ink. So thank goodness I told the clerk I needed him to sign my bill and write paid. He told me the payment was made. Needless to say It wasn't. I went back to AT&T talked to Jacob (same guy that helped me) he said it take's a few days to go through. I asked him to call and he said that will take a few hours and he didn't have that much time to wait. A couple days later I took my husband in. Jacob was waiting on someone else he did the same to them. I stepped up and told the girl to get a receipt. I than told him it didn't go through again. By than I was not very nice. He told me he would push it through the NEXT DAY! I told him I'm not paying late fees! Finally after 10 days it went through but I was stuck with the late fees!!! I will never go back to Marshall store again! (After I told the girl to get a receipt Jacob told the girl he had to refund her money because he had taken to many payments?? After he took her money and she told him she needed a receipt.)

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AT&T Store
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GREAT LAKES MOBILE - MARSHALL - mobilephones - Updated October 2026

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