I came into the store in marshall.I like three o'clock this afternoon and macy was busy training…read moreMalik after they were done with the customer, malik was very polite professional and he helped me.He got me a screensaver, put on my phone, and because I broke my screen saver, he was just really nice, very understanding, and he took the time to explain to me everything he was doing.I appreciate him and hopefully you guys keep him because he is a good worker.Very polite good customer service

Stopped in today and Dakota was awesome !!! She explained everything well and got my new iPhone…read more17pro set up quickly. Super helpful and answered all my questions. Best in store experience!!!!

Tried to pay my bill on Monday Aug 10 the employee couldn't take my payment do to what it said on…read moremy I'd vs my name on account had to have a manager override terrible customer service cost me more cash to do it on line this is not good when customer is trying to pay bill in Marshall store and employee can't take payment from customer ive never had this problem

I have shopped and made payment at the ATT store in Marshall Mi. However the last time I went in to…read moremake a payment After he took my money I was told I couldn't get a receipt because the printer was out of ink. So thank goodness I told the clerk I needed him to sign my bill and write paid. He told me the payment was made. Needless to say It wasn't. I went back to AT&T talked to Jacob (same guy that helped me) he said it take's a few days to go through. I asked him to call and he said that will take a few hours and he didn't have that much time to wait. A couple days later I took my husband in. Jacob was waiting on someone else he did the same to them. I stepped up and told the girl to get a receipt. I than told him it didn't go through again. By than I was not very nice. He told me he would push it through the NEXT DAY! I told him I'm not paying late fees! Finally after 10 days it went through but I was stuck with the late fees!!! I will never go back to Marshall store again! (After I told the girl to get a receipt Jacob told the girl he had to refund her money because he had taken to many payments?? After he took her money and she told him she needed a receipt.)

I went to pay my phone bill today realy quick two people…read moreahead of me i was told i had to wait a hour and when i go to pay i have to knock on the door this is the worst customer service ever i need to speak to the owner or district manager by email headoperdirec@yahoo.com

Very knowledgeable about whatever May be broken on your device. Fixed my phone screen in an hour,…read morefair price, and cheaper than a new phone. Find one of these stores, wherever you live and seek them out for help. Well worth your time and money!

From the owner: At uBreakiFix by Asurion in Battle Creek, we specialize in electronics repair including: cell phone…read morerepair, screen repair, game consoles, tablets, and computers. We service all brands and devices including iPhone, Samsung Galaxy, Google Pixel, iPad, Mac or PC. We can fix any problem your device has including screen repair, battery replacement, water damage and more. By choosing uBreakiFix by Asurion in Battle Creek, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else. With hundreds of stores across North America and millions of devices repaired to date, uBreakiFix by Asurion is the undisputed leader in the repair industry.

I am stickler for good customer service and I love love love this shop!!! My husband and I are…read morepretty basic "knowledge wise" with our computers and we feel completely at ease going to iGeek knowing that they can fix our problems for a fair price and won't try to upsell us on products we don't need. They treat us with respect even though we obviously are not computer experts. This is a TRUSTWORTHY and FRIENDLY business! I wouldn't think of going anywhere else for our computer and phone repairs!!! Kudos to Justin and Mike!!!

Took in my iPad for a new charging port. Let Justin know it would only charge when the battery was…read morecompletely dead and it sat over night. He stated he could fix it but that I would have to order a new screen for him to do so. Estimated time 1-2 days. 5 days later after I contacted him he told me he could not fix it and I owed him $300 for the screen. I never would've replaced it to begin with. Would not recommend. 0 stars! Yes he stated he felt bad but not as bad as my wallet felt.