First of all I had a hard time choosing a Dentist. Seemed like all were 3 stars or below. I tried not to look at the Covid time period. This location is 615 Slaughter Lane. I had a terrible toothache. I showed up and they worked me in the schedule. Said I did not have any problem with my tooth but gum recession and periodontal disease. Thought I did a good job keeping my teeth healthy, guess not . The Dentist, Dr Acorn was kind. Gentle on my mouth, and thorough in explaining everything. Made an appointment with the periodontist, Dr. Lalvani. He is straight forward, honest and right to the point about the treatment. The office personal are very efficient and basically did above and beyond scheduling and helping me . Glad I came here. Great customer service, easy on your mouth, and thorough in their examinations. I would highly recommend this place! read more

Posting this so others can make an informed decision. At a recent visit, I was told I had four cavities and that I needed a "deep cleaning" (scaling and root planing) due to Gingival infection. These recommendations were presented as medically necessary and somewhat urgent. The plan total? $1014.50 Based on past experience with corporate dental chains, I chose not to proceed and instead went back to my previous independent dentist, whom I trust and had originally found years ago after a similar corporate dental situation elsewhere. That second evaluation was clear and thorough. Findings: * No cavities * No periodontal disease * No need for a deep cleaning * Normal exam and gum measurements The appointment ended with a routine cleaning, scaling, polish, and evaluation. No additional procedures. No treatment plan. Because none were needed. No cavities found. This was not a close or subjective call. The procedures recommended at Great Expressions were simply not supported by the independent exam. I understand dentistry is a business, but it is also healthcare. In large corporate practices, incentives can matter, and in my case, unnecessary procedures were recommended. If you choose to go here, I strongly suggest: * Asking for probing depths and clinical findings before agreeing to a deep cleaning * Requesting clear, itemized explanations for any recommended procedures * Getting a second opinion before proceeding I'm glad I trusted my instincts and verified everything elsewhere. Others may not realize they should. read more

Extremely disappointed with our experience at Great Expressions Dental. From our very first visit, the office felt completely disorganized. They couldn't verify our insurance even though I had already provided all the information. Brenda at the front desk was the only helpful person there--she was kind, professional, and clearly overwhelmed trying to manage everything on her own. The office is clearly understaffed. During the first visit, the dental assistant was nice, but the overall experience felt off and left me unsure whether they even had the correct treatment plan in place. I was genuinely worried they might pull the wrong tooth based on how disorganized everything felt. They had us come back for a second appointment to complete the work, and that visit was just as frustrating. They again said they couldn't verify our insurance--even while I had my insurance on speakerphone providing the information directly to them. They told me their corporate office had to verify it, yet they still took my son back, completed all the work, and then charged me full price out of pocket. The office manager was rude and told me verifying insurance is only a "courtesy," not a requirement. I asked about a refund since the insurance was clearly active, and they told me I'd have to call the insurance company--despite them already being on the call and confirming coverage in front of the staff. To make matters worse, the hygienist wasn't very friendly, and the dentist didn't even show up to the appointment--apparently because her car was blocked in at home. We were originally told all the work could still be done with nitrous, but then they changed the story and said we'd have to do it without nitrous, or come back at 4 PM (even though our appointment was at 8 AM), or reschedule for another day. I took off work specifically to get everything done in one visit, and we were in the office from 8 to noon, with only about one hour spent on actual treatment--the rest of the time was wasted dealing with insurance issues and waiting. I've since pulled our records and canceled all future appointments. I wouldn't recommend this office to anyone. Brenda did her best, but she's the only positive part of this entire experience. read more

Our entire family starting seeing Dr. Acorn recently. My husband and I had let our dental health lapse and I had so much anxiety about it. Everyone has been SO very wonderful. Brenda, in the front office, is the most kind person I've met recently. They have been accommodating with our schedules. And most importantly, we have received stellar care. They caught a lesion in my xrays and got me in to see the periodontist within days. And my hygienist, Anisa, gave me my smile back. I cannot say enough positive things. read more

This is a very disorganized practice, from our initial appointment to the attempted follow up no one knew what was going on. We finally gave up and will find somewhere else to go. read more

Super quality work!!! Magic Hands! All the staff is very professional. My whole crown process went like a breeze. I am very happy and pleased! read more

Highly recommend going to Great Expressions in south Austin. Dr. Acorn and all of the staff are very caring. They do their best to help you be comfortable and have a positive experience during your dental appointment. We all know that going to the dentist isn't always fun but they try hard to make it a great experience. Even for a dental appointment!! read more

I hadn't seen a dentist since arriving in Austin over two years ago. So I searched and found Great Expressions. They had a decent rating so they passed the first test. I appreciated the friendliness of all of the staff. Everyone was prompt and expressed a sense of urgency. Yet, I didn't feel rushed. What I really appreciated was the thoroughness of the work that is done. You can tell everyone takes pride in their work. You leave feeling like your mouth was really cared for. I worked with Dr. Acorn. She is a pleasure - Very thoughtful, clear, caring and supportive. This office will assist me with my Invisalign treatment and I am excited to continue working with this amazing team. Thank you all for everything you do! -HAAJi read more

Easily the best place in Austin to get a professional cleaning, filling, or any other kind of dental services. You'll be greeted by the lovely and friendly Brenda at reception. Stacy is my hygienist and the dental cleanings she provides are always thorough and reliable. She performs with the highest amount of attention to detail. Mrs. Acorn did my first filling today and she was awesome. I felt no pain whatsoever and I wasn't even numbed for the procedure. It was quick and easy! The staff is amazing and the service is unmatched. This is the only place I would recommend people to go for Oral Care! read more

Great Expression Dental Center 200 N Red Bud Ln, Round Rock, TX 78664 High pressure sales from dentist and staff not needed.( confirmed by another dentist) Recommending procedures not needed (confirmed by another dentist). Damaged my teeth (confirmed and corrected my another dentist). Cost changed every time I had a appointment from the time I entered from the time I left. Billing changed every time I received a invoice. Unprofessional and harrisment in invoicing for about a year. Strongly do not recommend this place. read more

I made an appointment as a new patient for a cleaning and didn't find out until I was already through with the dr. Exam portion that I was not getting a cleaning... that was the only reason I made an appointment .... Apparently this office does the Dr exam and then schedules a cleaning at a later date (there's no availability until October). Then upon talking to the manager about the miscommunication they seemed to get defensive with me, slapped a 600$+ bill for my next visit in front of me, and after I told them I wasn't doing anything but a cleaning the manager told me that I was on the verge of needing a root canal-- not the doctor... the manager. Like um ... I highly doubt that considering my previous dentist was on top of it and had no concerns of it being anything that severe. I have no symptoms, no sensitivity, no damage to the tooth.... Weird thing for a manager to try to diagnose or say something like that. Anyways they were highly unprofessional. They wasted my time, my insurance, and my opportunity to get a cleaning this year was screwed over because I will not be letting anyone there touch me. I felt scammed honestly. read more

Adrianna was awesome. She made me feel comfortable and relaxed before seeing Dr. Acorn. I think I'm going to like it here!

Got a great cleaning from Sharon! They were super fast and on time and thorough! Brenda is so helpful and friendly and seems to always love the day and people and job! And Gabi was super informative and helpful with what I needed! Thank you guys! read more

Great Expressions Dental Centers - General Dentistry Near Me - Austin, Texas

My review on the dentist, people are really nice. Except I've only been to them, probably 3 or 4 times, and said I needed some dental work done, which I wasn't able to afford at the time, I want a second opinion, I got one an I did not need that expensive work done they said I needed, of course I will not be seeing them again. read more

This place is great! Personally I have always been afraid of dentist & have had bad previous experiences with dentist but this place has helped me a bunch. The dentist & all of their staff is AMAZING. Very kind & they treat patients like people not just another person they have to get through. I had to get a couple of fills done & they were very flexible with my schedule & getting me in on a soon date. I can't get over how much I LOVED THE STAFF! read more

Very professional and friendly staff. Great at communicating and do what they say they are going to do.

I went to Great Expressions South Austin for a new crown on a dental implant. The dentist was great but they charged me and my insurance company for a new abutment that I never received. The dentist made the new crown without making a new abutment. I have tried and tried for about a year to get my money back but I am just given the run around. There were also overpayments made for services my husband received. Do not use this awful place unless you can afford to pay for services not rendered. In good faith we paid all the money they asked for upfront. We trusted them and had no idea that we were paying for fraudulent charges. read more

Horrible service and unconcerned staff. I basically went there for nothing with no service.

Hi I'm Anthony Edwards, and I'd like to say this this dental office at 615 Slaughter LN in Austin Texas is an absolutely wonderful place, the staff are warm, professional and friendly, they really care.. I believe the head dentist is a beautiful person, hee name is Dr. Acorn, and she's absolutely amazing, very friendly and makes you feel so comfortable and welcome as she does her excellent work on getting your teeth the best treatment ever, this lady Dr. Acorn really knows her profession, I was extremely impressed by her professionalism.. This is a great dental office! read more

Dr. Acorn and all the staff are wonderful at their jobs and very friendly. I highly recommend!

Fast and courteous! Very flexible with scheduling and great friendly reminders. Highly recommend.

I have been a patient for years and have nothing but good things to say about my experiences here. Dr. Acorn, Sonia, and Brenda are always a pleasure to see and they have always taken great care of me. Out of the multiple procedures that I have had done over the years, I always remember the staff being extremely supportive and caring with each one. I am also grateful for their help and expertise to achieve great outcomes each time I have had anything done. Very grateful to have a dentist and staff that I can depend on and trust. read more

Let me start off by saying this is absolutely my favorite team. Dr. Samani is the sweetest dentist and so honest. Sara that's in the front is amazing and always so kind to me. But also the assistant Ruby is so nice and I love the hygienist Stacey. I won't ever switch dental offices. read more

I started going to this office because of Dr Von Sedt.After he moved this office is a nightmare. The office manager is rude and thinks she owns the place. The turnover of dental hygienists is frightening I saw a female dentist who told me I needed a deep cleaning of my teeth and that I needed a root canal without even taking X-rays I sought a second opinion and the dentist took extensive X-rays of my teeth and told me my teeth were healthy and that I didn't need a deep cleaning or root canal. I was shocked!!! This saved me thousands of dollars. Please get a second opinion if you decide to see this dentist read more

The dentist and dental assistanct looked over my opened mouth without a mask during the COVID-19 pandemic. The reception confirmed my x-ray was covered by insurance - it was not. They could have simply taken another type of x-ray that would be covered by the insurance if they had checked more carefully. And during my visit, I waited in the chair for hours. I told them I had to leave to get back to my child. I was told they would finish with my work in an hour. I was 1 hour and 45 minutes. They have no respect for my time. And the male doctor was no respect for women, calling me several times, "young lady." Unacceptable. I will not go back. read more

Doctor Chung is Phenomenal. Juan and Karen are absolutely friendly, considerate and knowledgeable! I always feel so loved and welcomed. I have a healthy and beautiful smile thanks to these professionals. Overall, it's a great Dentist office and I highly recommend it. read more

I've been going to great expressions for many years. The reason I continue with Great Expressions is because of the way I am treated. First impressions are lasting impressions and i feel that the way you are treated when you walk in is important. With that said, the front office staff is wonderful segue to the rest of the staff. I am always greeted with a smile, respect and they have always been accommodating when i have scheduling conflicts. :) read more

Dr. Jamisa Acorn is amazing. I love her bedside manner and positive attitude. She is very thorough and talks you through every step that needs to be done. I couldn't have asked for a better dentist at Great Expressions Dental on Slaughter lane. Don't let me forget about the staff members. They are very welcoming and nice. It's like talking to family members when you visit. read more

Brenda was awesome. the office staff was very professional. thanks for everything.

I went in for an impression for a new night guard and Brenda was an absolute wizard with the impression. It was the quickest and easiest experience I've had at a dentist. No surprise costs and great service. read more

I have been going to the South Austin location for a little over a year. My husband and I both see Dr. Von Seht who has always been wonderful. He is very personable. It may sound weird - but the last two dentists I went to, I always felt as if they were talking to me like I was a child in the dentist chair instead of an adult. Each visit, the hygienists were just as great. It actually surprised me how informative they even were. They are always giving good tips about cleaning and what spots to focus on without making me feel bad. I don't remember past dental hygienists at other offices being so informative. One huge factor on my rating is how I've seen a huge change in my husband's attitude about the dentist. Until visiting this office, my husband was extremely nervous and anxious when it came to the dentist. I am so glad to finally be able to say he has finally found a place he feels comfortable. So with all that said, I have to give the full five stars. read more

Quick and efficient. Did a good job of explaining everything. Stacy was gentle on my poor gums.

Do not recommend this dental office. They added on $50 for an X-ray that is supposed to look at your bone health, however the dentist didn't even mention anything about my bone health. Also charged me an extra $40 on "accident" for no reason at all. You have to pay a $10 fee for the masks that they use when they should be paying for that themselves not the customers. When I went back to address all the extra fees the front desk lady brought out the statement of what they billed my insurance and she stated I'm not sure why we charged all these other extra fees to your insurance. This place is just trying to take your money. Do not go here. read more

Stacy was great. Very patient, detailed, and calming.

Did not use a face shield during cleaning despite Covid and my protests. Reluctant to find a new hygienist, but after 5 cancelations and 1 appointment kept, it is pointless to try and stay here! read more

Stacy, my dental hygienist and the whole team are super kind every time I go to great expressions. This has been by-far the best dental office I have ever been to and I would recommend it for any friend or family member. Today I showed up 15 minutes late to an appointment and they were able to accommodate me without asking me to reschedule. No other place compares and I guarantee you will have a great expression on your face after going here!! read more

Staff is super friendly here (especially Karen)! Dental Hygienist is very no nonsense and thorough - no trying to talk while she is cleaning which is a nice change from other places. Highly recommend this location! read more

Great Expressions is an excellent dental office. The office manager makes sure everything runs smoothly. She is very warm and inviting. The dental hygienists are very professional. The dentist is excellent! My husband and I highly recommend this office! read more

Both the dentist and dental assistant were very nice and personable. They were understanding if I had to stop for a minute. Crowns are not fun. All in all a good experience. read more

I have told this office location to delete my information as I will not be a customer of theirs anymore. I went in for a standard 6 month cleaning on 6/4/19 at 8 AM. I dealt with a couple employees there and everyone was great, the cleaning went great, spoke with a "fill-in" dentist who was retired, but he was great as well. I also had an impression made for a night guard (since I grind my teeth), as I had just lost mine. I was told it would be ready in about a week. 6/12/19 I called the office this morning and wanted to check in on if my night guard was in yet. The office manager told me that she had to go check on this. Turns out the dentist office never told me the price of the new night guard, so they justified this as the reason why they haven't even sent the impression off to get made into a night guard! I received multiple excuses from the office manager saying that none of her employees let her know about this. She tried to justify the office's/her actions by saying that she was not at work on Monday 6/10, and apparently she just found out about her office not getting approval on the pricing on Tuesday 6/11. She then explained that she was just about to call me this morning 6/12 to inform me of this (obviously a lie). Excuses just don't sit right with me where an office is supposed to be a professional environment. This is not the case at this office. STAY AWAY!!!! I would highly recommend staying away from this Dentist office! There are definitely more professional and organized offices out there and I will never return to this location again. read more