My wife goes here, and she always has a phenomenal experience. The staff are super friendly, and…read morethe atmosphere is really relaxing.

I was extremely happy with the service I received. I definitely want to go back. My hair is so bad…read moreand I need help! I'm thinking of extensions and Vivid is the best place around to go to get them done.

I'm literally obsessed with Honey Hair & Beauty! Not only have I been getting my hair cut by Elysa…read morefor years (she's magical), but I had HHB do hair and makeup for myself, my mother, sister and friends for my wedding and everyone looked S T U N N I N G. Seriously. We had Katie on makeup and Megan on hair. They arrived on time with everything they needed and were friendly, fun and kept everything running smoothly throughout the day. Katie made me the woodland fairy princess of my dreams and Megan definitely understood the assignment when I asked for a bohemian fishtail braid with flowers integrated into the whole thing. She even practiced on a mannequin at home after my trial to get everything just right. Truly can't say enough good things about HHB! Oh, I also had a lash lift and tint by Ashley a week or so before the wedding and she did an amazing job as well. Pretty sure it'd be impossible to have a bad service with any of these talented women!

My third experience at Honey:…read more stylist: how was your last color? customer: great! stylist: how short would you like the overall length of your hair cut? customer: 2 inches RESULTS FROM APPOINTMENT - Never asked how short to cut my bangs. I asked do not take more than an inch off as she was cutting. She cut off so much I look like a kindergartner who cut their own hair. I said they were too short . Her response - "don't worry they'll grow back" . But in the meantime I need to deal with super short bangs?? Really?? - Secondly she added toner to my hair after the highlights (was never done previously) which made my hair look darker. Why? I specifically said I liked my previous hair color. Why change it without asking me ??? - THE KILLER - charged me 25% more than my last appointment without any notice. So expecting to pay $140 (w/o tip) for my hair appt was now $185. It's ironic that I continually get reminders of my hair appointment via text & email but no forewarning of the price increase. She stated that the price increase was because the rent went up, product prices went up and all the girls here are so good. I DON'T THINK SO !!

The most fun, professional, fabulous place in Western Massachusetts for hair! All the stylists are…read moretop notch and are true magicians when it comes to hair of all shapes, sizes, and styles. You can go for routine styling or mix it up and you'll leave feeling fresh and fancy! A special shout out to Sue who consistently keeps this Redheaded Diva looking amazing time and time again! Check them out - you will be glad you did!

My stylist Cinda listened to me and helped me to figure out what I wanted…read more She's always has and easy going smile and has been giving me great hair cuts for years

What a find! I have curly hair and the right cut makes it effortless for my clumsy hands to manage…read more And Steph nailed it!

Today was the second time I booked an appointment and when I got there, it was closed. SECOND TIME…read more A friend warned me, but I thought their situation was not common--was a wrong. Needless to say I will NEVER go there again and you shouldn't either. ZERO STARS.

First time coming to puffers, for a waxing service done by Rebecca. I've been waxing for two years…read morepervious to this, never have I experienced a wax like this. Maybe she needs to go back to wax training especially if she going to work in a supposedly high quality salon. I was in so much pain, she did a patchy job. When she was ripping off the wax she would almost play with it before she ripped it off. My skin was being torn off. On top of everything she wasn't pleasant to be around, her tone was rude almost like it was my fault for the pain I was in. To me it looked like she couldn't care less how she was doing her job. I payed for a professional service. This was the most horrible service I've ever had.

I visited Puffer's today for a hydra facia with Rebecca. This was my first facial in over 10 years,…read moreand my skin was absolutely in need! I decided to treat myself for the New Year, as I recently received a couple of gift cards to use towards it. The entire experience was amazing, from beginning to end. Rebecca was extremely helpful, talented, and friendly throughout the entire process. There was even an arm/hand and leg/foot massage at the end! I tru felt pampered! Also, my face feels amazing! There was no discomfort whatsoever during the facial, and my skin definitely looks much more refreshed and health! I highly recommend this amazing service at this incredible Day Spa!

I was supposed to have an appointment here today and it randomly got canceled. I am going out of…read moretown tomorrow and only chose this place because they're the only place around me that had availability, why makes sense now. They're the most unprofessional and rude people I've ever interacted with. I scheduled my appointment Monday afternoon expecting to just simply receive an email about my appointment. Instead I had a received a message from my hairdresser jasmine asking if I wanted highlights in my hair?? In my appointment I had stated that I had three colors in my hair and was simply looking for a touch up and to redo my roots. I was not on my phone all day due to being at work and when I get home I see my appointments canceled. Absolutely frustrated I message asking why my appointment was canceled stating how extremely unprofessional it is to cancel someone's hair appointment not even 24 hours before the appointment but all she had to say was that "it was her policy" and it would be a bigger service which no it wouldn't, it's a color touch up, she refused to even see my hair before canceling my appointment a second time when I made it again so keep in mind she didn't even have any clue what she was working with. My hair is a super easy fix everyone told me that and when I got my hair done in Florida they told me it would be about $90 to recolor it which is what you guys charge but then she's telling me it's a bigger service and she can't do it? So now I have to go on vacation with my hair faded and looking like this when I could've looked for other places earlier. Now it's definitely too late as I leave tomorrow and I've wasted my time and energy.

I showed Aleksa a picture I liked and she made my hair look just like I wanted . It's been a few…read moreweeks now and the color has not faded or turned different . She was so kind and gave me the best recommendations for hair products because I have never dyed my hair before. If you also never colored your hair and want something new , I highly recommend Aleksa at Luna Hair Salon. (first pic is in the sunlight)

Went to this salon for the first time to treat myself to a salon cut and color as I had been…read moreDIY'ing it for over a year. Did not know what to expect, just knew I wanted my hair colored and cut and shaped into a short bob. The stylist was running about 15 minutes late when I got there on time, but did not realize she had another client that was taking a substantial amount of time to bleach out some old color and then to apply new color. Needless to say, a color and cut took over 3 1/2 hours! It would have been appreciated if there was an "I'm sorry for running behind", but there was no acknowledgement of how late she was running. Very disappointed in the cut which was not tapered nor short enough. The color was ok, nothing that can't be fixed somewhere else. I'll probably find a salon now, rather than waiting when another color is needed to get the hair cut I wish I had received. I had a feeling when I walked in and wasn't greeted that I wouldn't be happy. Wish I listened to that feeling!

After years of trial and error with different stylists, I believe I've finally found the one I want…read moreto see regularly. Awilda was accommodating, understanding, and very informative. She is beyond talented. I'll be going back for a trim and excellent conversation. The reviews are what caught my attention, so I hope mine does the same for someone else searching for the right person to assist in the change they crave. You won't regret it ‍