I haven't been anywhere where else since I started going there over five years. I'm always…read moresatisfied with my hair cuts. Jen and Sam are so talented and they treat you like you're a friend!

This is the only hairdresser where they let you out with wet hair, you have to make a separate…read moreappointment for styling, they will give you a good haircut, but you have to make a separate appointment for everything...

Really nice salon with really lovely hair stylists in a cool location. I felt very welcomed and…read morecared for while I was there and would absolutely recommend them. I got exactly the haircut I wanted and felt great after. The only kind of funny thing is the mirrors at each chair, they're not like a regular set up. Big tall mirrors are sort of angled against the wall so you will be seeing yourself at a strange angle. I'm sure it's for the design of the space rather than utility but had to share only because I was sincerely looking up my own nose most of the time while having my hair worked on. Make sure to go to the urban food broad across the street after your appointment

Michelle has cut my hair for 20 years. She listens to any concerns or ideas that I have and then…read moredoes a fantastic job every time. All my life I have searched for a person who say that they know how to cut my hair. I feel fortunate to have found a curly hair expert who actually does. Heidi E

I requested a side part and layers and showed what I wanted with photos. My stylist then made my…read morelayers the most uneven they have ever been and made my bangs above my forehead. I have never disliked a haircut until now. She did not ask before cutting the length and overall it was a terrible service.

This is my third haircut with Ellen. What a fantastic job she did with my thick curly overgrown…read morehair. The vibe is always good in there and Ellen was very patient with my slightly grumpy mood today. lol. She's wonderful!

I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

Heartbroken Bride - A Cautionary Tale for Anyone with Textured Hair…read more On October 4, 2024, I had my hair done at The Lift Salon by Justin, a stylist I had previously trusted. As a South Asian woman with thick, coarse hair, I made it very clear that this appointment was for my wedding day. What should've been a joyful, exciting experience turned into a months-long nightmare -- one I'm still dealing with in June 2025. The salon is very much a white-centered space, and while that shouldn't matter, it clearly did. Just because I have thick hair does not mean it's okay to bleach it to the lightest color possible without any real conversation about the risks involved. As a stylist, it is your responsibility to inform your client of potential damage -- especially when working with textured or ethnic hair. Had I known my hair would end up gummy, stringy, and permanently compromised, I would've never agreed to this. I even voiced concern during the appointment when I noticed the gummy texture. Justin brushed it off and told me it would feel like that for "just two days." I trusted him -- big mistake. After the first wash, my hair was a sticky, breaking mess. It was completely ruined. Since then, I've spent months trying to repair it, and I'm still not even close. When I reached out to the owner, Cristol, hoping for accountability and understanding, I was met with nothing but ego, gaslighting, and attitude. Her exact words were: "But you loved your hair and walked out with a smile." I told her: "I didn't even realize how damaged it was at the time -- check your cameras, I was trying to bring it up to Justin during the service." Instead of listening, she cut me off and said, "I will not have you come back into the salon. I'll just refund you. You can go to my friend, Carve Beauty, to get your treatments done." I was in tears. I had just paid $600 for a service that destroyed my hair and left me completely heartbroken -- and she had the audacity to ban me? As if I'd ever want to go back. You couldn't even pay me to return. Update - End of June 2025 This photo shows the current condition of my hair -- still gummy, breaking, and fragile despite everything I've done to try and fix it. Funny enough, I didn't find Carve Beauty on my own. Cristol -- in the middle of kicking me out of her salon -- actually recommended I go there. The irony? Carve turned out to be everything The Lift is not. At Carve, Tina, one of the owners, was professional, kind, and truly empathetic. When I told her what had happened, she was genuinely appalled. I ended up doing around six intensive treatments at Carve and purchased their molecular repair treatment to continue care at home. And still, after all that, I'm left with long-term damage. If you want a salon that will actually listen, respect you, and treat your hair with real care and knowledge, I cannot recommend Carve Beauty enough. Go to Tina for anything major or corrective -- she's amazing. And for regular styling, ask for Abby -- she's just as talented and sweet. Skip the arrogance. Skip the gaslighting. Skip the damage. Go where your hair and your voice are respected -- go to Carve.

I had such a wonderful experience here. I was booked with Alicia. I made an Appointment after…read moremeeting someone who had amazing hair ! I went online to schedule. I got finished early and asked about coming earlier. She told me Alicia was finishing early and head on over. I was greeting by the sweetest women. She gave me a shampoo and went over my haircut. She wanted to make sure I was happy and gave me many options . After my haircut we decided to go shorter on my angles. She was very patient and very explanatory. She went over styling it and how to blow dry it. My only complaint is she is very pregnant and won't be here for my next haircut :( which I already booked.) But it was amazing I feel wonderful and highly recommend her! The salon was very cute, the staff was very friendly and everyone has amazing hair.

I unfortunately cannot recommend this salon! I had the worst experience here! Stylist Alicia…read morecanceled my appointment without informing me, after I had sent her a message discussing the fact that I hadn't been completely satisfied with my last haircut. I explained kindly the details of what I would like for this next cut, and that I would bring a photo also. She never responded, and instead canceled my appointment without telling me. When I called the salon to ask why I hadn't received an appointment confirmation, they were very short with me about it, and told me that Alicia felt like she wasn't "the right fit." They never apologized for the inconvenience, or even tried to get me with another stylist. I was very upset about the situation, and confused also, as I had loved my previous haircuts and had recommended Alicia's services to others, and spoken highly of her and the salon. Honestly the whole situation was so uncomfortable, unprofessional and disappointing.

Amazing staff and place to get your hair done. Always feel comfortable when you arrive. Great…read moreselection of hair products. Tori always does an excellent job with my color and style. Sit and relax with a beverage and be prepared to be pampered!

Top Notch Salon. I am a new client to Jen Picco after a hair disaster from my previous salon. I was…read morevery nervous to find a new salon after my previous experience but Jen was not only empathetic to my situation and sat and listened with patience but also was completely professional explaining what options were available. We discussed a game plan to get my hair back to healthy and made me feel as if we knew each other our whole lives. There is nothing that makes you feel more important than a stylist who understands you and treats you like family. HIGHLY impressed. My second visit a month later was just as great as the first. Her knowledge is extensive, she doesn't make empty promises, treats you professionally and personally. Absolute 5 star service. I met two other stylists on my 2nd visit and they too were just as kind and welcoming. I cannot say enough about how impressed I am with this salon. Total pampering, total package, total professionalism.

I'm giving this place 2 stars because it is clean and nicely decorated, and the nail technician who…read moredid my mani/pedi was extremely sweet. However, that being said, this was hands down the worst mani/pedi I have ever had in my life, and if I hadn't gotten a great deal for it on Groupon I would be even more upset. I have to go spend more $$$ now to get it fixed. Here is why I think a teenager still in cosmetology training at a vocational high school would have been a better bet: I can see the patches of my previous nail polish underneath the new polish. On multiple nails. She missed spots entirely. I actually had to ask her to cover a spot on the tip of my thumb, and you can see the spot where she covered (but didn't blend it). This looks so bad it is as if a 5-y/o did it to me. It is streaky and doesn't look like the top coat was evenly distributed at all. Essie gel should not chip 12 hours after it is applied, but it did. My pedicure has spots on it that look like white paint. ???? She was rushed and had people waiting, or I would have demanded a do over (or just that she take everything off so I could go somewhere else), but it took 2 hours to begin with, so who has that kind of time??? Be forewarned - do not go here if you want your nails to look good.

Really an amazing place, Ray was so welcoming and made sure he knew exactly what I wanted. Took the…read moretime to draw a little sketch of the curl i should expect from the style of the perm. Offered me fancy sparkling water. Did a great job cutting my hair. Was truly an experience for a first time perm will definitely be going back. In his free time while the chemicals were setting in my hair he even styled my friends hair for free

Dana is a great hair stylist! Great experience, very gentle, warm person, and the haircut looked…read moregreat. Highly recommend!

Great atmosphere and veryupscale place. They specialize in…read morecolor and owner is the best Of the best hairdresser, especially perms and colors. Alway see people happy with there hair cuts there And best i have ever had...prices are fair.. Def worth cking out...