ABSOLUTELY HORRIBLE EXPERIENCE! I went in for a TRIM! How does someone mess up a TRIM?!?! I asked…read morethe lady to cut off 2-2.5 inches and she ended up cutting off 6-7 inches!!! The whole time she was cutting my hair, she kept repeating how she accidentally cuts herself with her own scissors about 2x a week. Oh and she also kept saying how she could make a weave out of my hair if I wanted her to. What?!?! Needless to say I WILL NOT be going back.

Barbie did a wonderful job on my hair! She took her time, was super nice and did exactly what I…read moreasked for! Next time I'm in Virginia; she will definitely be doing my hair again. She is FABULOUS!! Thank you Barbie for the excellent experience!

I was recommended the salon through Reddit and they were actually very quick to respond…read more The salon is very hipster, slightly retro, but very bright. They have really soft couches if you're there to wait for someone else getting their hair done, and just everything is so aesthetically pleasing. I showed up for a 15 minute consultation with Aloura. We went over everything we wanted and she gave me a quote of what to expect, payment wise. She did project a little higher in case we needed more products, which I appreciated so I wasn't thrown off at the final payment. Day of service, she was really nice, really meticulous, and very knowledgeable about the questions I had. She was patient, and she even brought over a little snack cart to choose from which was really fun. Overall, we're really happy with the hair and we would come back to see her specifically when time comes! Thank you Aloura!

I have been a loyal customer of Jovi Salon for over two years, returning regularly for appointments…read moreand trusting the salon with my hair. That history makes this experience especially disappointing. A few weeks before my appointment, I had my service changed to a move-up only because I did not need a shampoo. During that conversation, I was never told that I would need to arrive with completely dry hair. Had anyone explained that requirement, I simply would have come with dry hair. On the day of my appointment, I called the salon before leaving because I wanted to confirm that arriving with damp hair would be okay. No one answered, so I left for my appointment. While I was driving, the salon returned my call, and I answered. I explained that I would be arriving approximately four minutes late, which was still within their stated five-minute grace period, and I wanted to confirm that my damp hair would not be an issue. That is when I was told the service could not be performed. This was not a situation where I ignored instructions or failed to show up. It was a communication issue caused by information that was never provided to me when the appointment was modified. When I spoke with the salon manager, Leah, I hoped we could have a constructive conversation about the misunderstanding. Instead, I felt like I was repeatedly interrupted while she focused on explaining the policy rather than listening to my concerns. Although she ultimately waived the cancellation fee, she also informed me that I would no longer be allowed to book appointments at the salon. After being a loyal client for over two years, being dismissed over what was clearly a misunderstanding was incredibly disappointing. There was no effort to acknowledge that the communication from the salon had been incomplete or to work toward a reasonable resolution. This experience also brought to mind other concerns I have had over the years. On multiple visits, I was seated at the center table rather than in one of the traditional styling stations while paying the same premium prices as other clients. While I understand there may be operational reasons for the seating arrangements, it often left me feeling like I wasn't receiving the same salon experience. Additionally, there were many appointments where my stylist was working on two or three clients at the same time. I recognize that this may be common practice in some salons, but as a client paying premium prices, it often felt like my appointment was fragmented. Instead of receiving focused attention throughout my visit, there were frequent interruptions while other clients were being serviced. Over time, it left me feeling that the level of attention and overall experience did not reflect the price I was paying. I understand that businesses need policies, but those policies should be supported by clear communication, consistency, and a willingness to work with loyal clients when misunderstandings occur. Instead, after trusting this salon with my hair for over two years, I was told I could no longer book appointments because of a misunderstanding that could have been avoided with better communication. I appreciated that the cancellation fee was waived. However, I was surprised that instead of treating this as a misunderstanding and clarifying expectations for future appointments, the solution was to permanently refuse future appointments. I don't write negative reviews lightly, especially for a business I've supported for years. Unfortunately, this experience left me feeling unheard, undervalued, and unwelcome. I hope this feedback encourages the salon to improve communication with clients and to handle misunderstandings with the same care and professionalism that customers expect when they invest in premium services.

I have been using this salon since my former hair stylist of over 30 years broke her shoulder and…read moreretired. The Salon itself is about 15 minutes from where I live in Norfolk, conveniently located in a shopping center amidst several other stores, including an Aldis. THe setting is bright and airy, and very nicely decorated. Boy was I lucky to be referred to Linda Shugrue by a friend. She is so skilled at listening to my descriptions, and then making my hair look like what I described. Even better, she is patient and kind, great characteristics for someone who I spend a lot of time with (perms, colors, cuts... ). She charges a reasonable amount, and I get compliments for the results she achieves, so I am thrilled!

This is a newer hair salon replacing another one in the same location. We were referred to them by…read morethe nail shop beside them. Parking will not be a problem and I found the lot and sidewalk in front of the business clean. The shop has room for several hair stylist and they are looking for help. The salon was clean and presented well. Jessica cut both my daughters hair and ended up cutting my son's too since he needed cleaned up before school started. She took a lot of time on ensuring that both had great cuts. The hair cuts ran $15 per. At check out we found out new customers receive $5 off their first cut so we were thrilled. I can see us coming back.

very satisfied with my hair, sterling was great and gave me exactly what I asked for. will be…read morereturning

This salon is so clean and delightful, everyone is always so nice and the vibe is immaculate. I had…read moreto find a new hair stylist since relocating to Virginia and that is always a mission. Luckily I stumbled upon the wonderful Lenox and I could not be more thrilled. She is the sweetest and does my hair exactly how I like every time. Highly recommend her and this salon.

Vanessa not only makes me look beautiful, she makes me FEEL beautiful. I have been going to see her…read morefor over 17 years now and she is a magician. Everywhere I go people compliment me on my hair and it is all due to her. My three daughters are all grown and moved away but every time they come home to visit they make sure they leave Time to have their goat done by Vanessa! She is the kindest, sweetest individual you could ever hope to meet and she always manages to feed your soul while she takes care your your hair. If you want to talk and laugh, she's a great conversationalist. But if you are tired and need a rest, she is an oasis of peace. The salon is filled with friendly staff and going back time after time feels like going back home is SUPPOSED to feel like. I love going to Hair It Is to get my hair done once a month!

I've been going to Sharon, who is the owner of Hair it Is for nearly 4 years. I always get…read morehighlights and a cut/trim and have never left the shop dissatisfied. I moved out of state 2 years ago and continue to make a trip 2 or 3 times a year to have my hair done because unfortunately i have yet to find anyone that can cut & color my hair like Sharon. Nice shop and friendly staff.

Marc and Stan are absolutely FABULOUS!!!!!!…read more I had been growing my hair out for a while as a result of back to back horrendous haircuts that made me want to live with hats on. I finally decided it was time to get some style back in my life and I was so lucky that I found this place. Marc was friendly, easy to talk to and talked honestly with me about what styles would look best on my face AND work best with my lifestyle (having to put my hair up everyday for work). He really listened and gave me a style that I am 100% madly in love with. And here's the best part....$32 for cut and style! A style and hairdressing experience like this would easily cost $50-60+ in Los Angeles. Definitely my recommendation to anyone looking to have someone take GREAT care of their hair!

Mark and Stan are both great! Stan always does exactly what I ask for with my hair, he doesn't try…read moreto argue with you and push you into doing things his way like some stylists do. Their prices are very fair, the lowest I have been able to find for professional services in the area. Stan gave me the cutest braid at my appointment today, and he and Mark gave us some great suggestions for places to go for movies and to eat- my husband and I love that kind of stuff. I am taking my sister in law back tomorrow to get her hair done!

ABSOLUTELY THE BEST HAIR SALON IN VIRGINIA BEACH!…read more If you're looking for perfection, look no further than Eugenia Hair Salon in Virginia Beach. The one and only Eugenia Drescher worked pure magic on my hair! I came in wanting face-framing layers with long curtain bangs, and she delivered exactly what I envisioned. Honestly, even better. From the moment I walked through the door, the energy was warm, welcoming, and top tier. Eugenia and her staff treated me like absolute royalty. I got multiple relaxing hair washes (a total treat!), and she took her time making sure every detail was flawless. Once my cut was washed, dried, and styled to perfection, I received my first ever Brazilian blowout--and WOW. Kirsys truly did the Lord's work! My hair has never felt this smooth, shiny, or healthy. I can say without hesitation that I will never go to any other salon in Virginia Beach again. Eugenia's is the ONLY place you should be going. Whether you need a cut, color, style, or a full transformation, this team will take care of you like no one else. 10/10 experience. 100/10 results. I'm obsessed! ‍

I feel like she makes up prices on the go. And there are no signs with pricing anywhere. The salon…read moreis really nice and relaxing on the inside. I went in for a gloss and trim, I have curly hair and after she washed it she said she HAD to straighten it to cut it. Wish that was discussed first, it came out to $180. And I was there for 4 hours because it seems like only one lady does all the hair.

I love this place! You can say that I am definitely a loyal client. I've been coming to Gary Allen…read moreto have my hair cut, trimmed, highlighted, and styled over the years. There are two small dressing rooms where clients can store their coat/jackets in. Black smocks are also there so we can put on to protect our clothing. My hair stylist is so cool and very knowledgeable and I trust her recommendations. Tiffany has been my hair stylist for years!! I love her! She works with what I have in mind for a style and works her best magic every time. The atmosphere is fancy, high end, but very friendly and accommodating. I really enjoy getting pampered during shampoo and conditioner time. They always offer the client something to drink like water, tea, strawberry lemonade, or coffee. Making an appointment may be setting a date a month or so in advance for highlights/haircut with your favorite stylist. A haircut appointment might be a week or two in advance. I guess this is a good problem to have since it means the salon is pretty busy and their stylists are well experience and in high demand. I would definitely recommend this place to anyone.

Kim just gave me the best cut I've had in a while. I don't get haircuts often but I'm so in love…read morewith what she did I might have to get on a new schedule of coming more frequently. She gave me everything I wanted and it's super easy to maintain the look. Highly recommend!