9/25-noonish
Vickie.
Red flag #1 was made clear upon my name being called up. Vickie said she couldn't see my name well on the screen because she couldn't wear her glasses, her mask makes her glasses fog up she says.
Me being the person I am, give her a chance. BIG mistake. Not only was her banter anything other than friendly, she was very condescending and made several remarks in regards to my hair's-I'll admit not the best state, but not as damaged as she insisted it was. I have extremely thick coarse hair with or without bleaching it so I'm sure she was just not at all prepared for that. Seemed like maybe she preferred men's cuts, which is fine but please save me the grief and maybe let a different stylist take me. I tried to strike up many conversations as I've spent the majority of the year at home, I was looking forward to the social outing. As I was talking about my daughters beautiful curls, she insisted right away that she would grow up hating them and there was nothing I could do about it, because it was certain fact to her. I also talked about how unhappy I was with the color of my hair now and she went on to say things like "I don't understand why anybody would want colors like that."
When I showed her at what length I was comfortable with she cut me off and said "that was how your hair was before I was just connecting it." This shocked me as I was just trying to let her know I was comfortable with letting her go shorter. I came in with hair length about chest level and asked for a cut above the shoulders. That was it. After she snapped at me off that I was hesitant to request anything else because of how she may treat me or further butcher my hair. I asked if she could thin it out a bit for me, did a small amount underneath and then said she wasn't comfortable to do the rest because of the fact my hair had been bleached previously-understandable because it is common knowledge to not use thinning shears on bleached hair, but the tone of the entire experience is what really set me back. She made it obvious in her body language she was done before she started, maybe she was trying to get one last customer in before lunch because it definitely felt that way. Once again, she asked me if it was okay and I almost asked her to fix it but gave up because I figured if she kept going it couldn't possibly get any better. I am not confrontational in the least, I am easy going and understanding but I will stick up for myself if I feel like I have been done wrong by the services I have paid for. I don't want a refund, because after all I did use a coupon so I guess I really did pay for what I got, a $15 hair cut indeed. She rushed through the entire cut and made me feel extremely sad and defeated-really great for someone who has been dealing with depression. I handed her over a $20 and said to keep the change because I knew if I stayed a minute longer I'd cry. I haven't gotten a cut or a trim in 2 years, understandable maybe it's too much to ask of for Great Clips, just wanted to do something nice for myself and left to go home and cry about it for an entire weekend. Call me a "Karen" for my honest review but this experience was really disappointing. read more